digital transformation - is your company ready?

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Digital Transformation – Is Your Company Ready? London Transport Museum #digitalready

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Page 1: Digital Transformation - Is Your Company Ready?

Digital Transformation – Is Your Company Ready?

London Transport Museum

#digitalready

Page 2: Digital Transformation - Is Your Company Ready?

Agenda- Welcome – Mark Bainbridge, CEO, BCA Associates

- The Role of Digitalisation in Encouraging Healthier Choices and Delivering Better Care – Tracey Barr, Programme Lead, Better Health For All

- My Poppy - Robin Garton, Creative Director, The Box/News International

- Police Digitalisation – Adrian Hutchinson, Police Lead for Mobile Technology, Metropolitan Police

- Q&A panel

Page 3: Digital Transformation - Is Your Company Ready?

The Role of Digitalisation in Encouraging Healthier Choices and Delivering Better

CareTracey Barr, Programme Lead, Better Health For All

Page 4: Digital Transformation - Is Your Company Ready?

Digital HealthThe role of digital technology in encouraging healthier choices and delivering better care

Tracey BarrProgramme Lead, Healthy Lives and Reducing Health Inequalities

Page 5: Digital Transformation - Is Your Company Ready?

An independent inquiry to examine how London’s health and healthcare could be improved for the benefit of Londoners• London faces significant challenges in health and

healthcare - demand for, and cost of, healthcare rising due to population growth, increased longevity, chronic conditions linked to lifestyle

• Current economic climate means finances to fund increased demand are constrained – increasing need to keep people healthy and to ensure cost effective, efficient care

• London Health Commission established by Mayor of London to bring together key stakeholders to address these challenges:• Keeping Londoners healthy and reducing health

inequalities• Enabling the delivery of high quality and integrated

care• Engaging the public in decisions around their health

and care• Digital health is an integral part of the solution

Page 6: Digital Transformation - Is Your Company Ready?

Many Londoners lead healthy lives – eating well, exercising often, fulfilling jobs and social lives – but not true for all

These lifestyle factors raise the risk of serious physical health conditions – such as diabetes, heart disease and cancer - and

affect our mental health, self-esteem and happiness

1.2 million Londoners smoke, killing 8,000 people a yearMoreover 67 London schoolchildren start smoking every day – the equivalent of two classrooms

One in five Londoners will suffer from mental ill-health at some pointLondon’s employers are losing an estimated £1.1bn p.a. in sickness absence due to stress, anxiety and depression

Page 7: Digital Transformation - Is Your Company Ready?

Our research showed that for most people ‘being healthy’ means being active and eating well …

Q. What do you think it means to be healthy’? (spontaneous)

Source: IpsosMORIWord cloud representing verbatim comments when asked to define what it means to be ‘healthy’

Page 8: Digital Transformation - Is Your Company Ready?

… but despite good awareness of what they need to do to ‘be healthy, most Londoners are not making healthy choicesResearch showed that most Londoners eat ‘unhealthy’ food every week and only half exercise at the recommended levels

Source: IpsosMORI

Never1-2 times3-6 timesDaily2-3 times per day

Never1-2 times3-6 timesDaily2-3 times per day

Page 9: Digital Transformation - Is Your Company Ready?

Everyday we make many choices that impact our health but often the healthiest choice isn’t the easiest choice …

We need to help people make healthier choices – discourage consumption of ‘unhealthy’ food and drink, encourage more physical activity, help people to stop smoking, bring people

together to overcome loneliness

Digital health is an integral part of keeping healthy

Page 10: Digital Transformation - Is Your Company Ready?

For many Londoners, better health comes through being able to quickly access high quality joined-up care when neededBetter care starts with individuals – research shows they want relevant, more proactive, better coordinated care tailored to their own specific needs

Page 11: Digital Transformation - Is Your Company Ready?

Research showed that there is widespread support for the sharing of information amongst those involved in their care …Q. It is important that the people involved in my care should be able to access and share up-to-date information on me and my health where necessary for my care or treatment (Agree or Disagree)

Strongly agree

Somewhat agree

Strongly disagreeSomewhat

disagree

Page 12: Digital Transformation - Is Your Company Ready?

… but, although they see the potential benefits, there are concerns about the potential risks from sharing informationBut concerns about privacy and data security must be addressed

Page 13: Digital Transformation - Is Your Company Ready?

We need to make care more personalised and joined up and empower people to have a more active role in their own care

We need to use technology to improve access options that suit people’s different preferences and needs and provide individuals with the information they need to be more involved in their own

care

Multiple local digital health initiatives

already underway

Handle My Health

Page 14: Digital Transformation - Is Your Company Ready?

However, London is a difficult market to launch digital health products especially for small medium sized businessesHealth and social care market in the UK is complex and fragmented with multiple providers using a vast array of different systems

Page 15: Digital Transformation - Is Your Company Ready?

But London can lead the way in digital health – potential to revolutionalise the way people manage their health and care

Tech-savvy population

Strong creative and digital tech

industry

Academic Health Science Centres and Networks

Page 16: Digital Transformation - Is Your Company Ready?

Finally some practical advice for those interested in digital health on how to get going …• Clear strategic focus:

• What ‘market’ is your product aimed at?– e.g. weight management, integrated care,

mental health • Who is the ‘customer’? Who will pay for/use the

product? – e.g. individual, GP, hospital, NHS England,

third sector• Strong and clearly articulated value proposition:

• What are the costs and benefits? Who pays? Who benefits?

– e.g. health improvement, patient experience, cost savings• What is the evidence? Where has it worked?

– e.g. pilot site, clinical trial, publish research• Develop and build strategic partnerships

Page 17: Digital Transformation - Is Your Company Ready?

My Poppy Robin Garton, Creative Director, The Box/News

International

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Police Digitalisation Adrian Hutchinson, Police Lead for Mobile

Technology, Metropolitan Police

Page 24: Digital Transformation - Is Your Company Ready?

Superintendent

AdeHutchinson Police

Digitisation

Page 25: Digital Transformation - Is Your Company Ready?

HISTORY

Page 26: Digital Transformation - Is Your Company Ready?

THEN NOW

Page 27: Digital Transformation - Is Your Company Ready?

Issues/Challenges

Agility

ROI

Culture Security

Public

Page 28: Digital Transformation - Is Your Company Ready?

[email protected]

Questions

Page 29: Digital Transformation - Is Your Company Ready?

Q&A panel

Any questions?

ChrisAverill

TraceyBarr

Adrian Hutchinson

Robin Garton

PaulSwaddle

#digitalready

Page 30: Digital Transformation - Is Your Company Ready?

Digital Transformation – Is Your Company Ready?

London Transport Museum

Page 31: Digital Transformation - Is Your Company Ready?

‘Digital Transformation – Is Your Company Ready?’ was hosted by Pocket App and WAE

Pocket App is the UK’s largest independent app developer. For more information please contact:

Website: www.pocketapp.co.uk

Email: [email protected]

Tel: +44 20 7183 4388

Twitter: @PocketApp

WAE is a global service design consultancy. For more information please contact:

Website: www.hellowae.com

Email: [email protected]

Tel: +44 20 7404 9115

Twitter: @teamwae