digital pr - a presentation at westminster university

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Digital PR 101 Danny Whatmough University of Westminster November 2011

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A presentation to PR Masters students at the University of Westminster. November 2011.

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Page 1: Digital PR - A presentation at Westminster University

Digital PR 101

Danny WhatmoughUniversity of Westminster

November 2011

Page 2: Digital PR - A presentation at Westminster University

Agenda

IntroductionsPR 2.0Case studySocial PRAn integrated approachCase studyHow to succeed in PR 2.0Any questions?

Page 3: Digital PR - A presentation at Westminster University

Introductions

Danny WhatmoughAccount DirectorEML Wildfire@dannywhatmoughhttp://uk.linkedin.com/in/dannywhatmoughhttps://plus.google.com/115157031632707026932/postshttp://www.dannywhatmough.com

Page 4: Digital PR - A presentation at Westminster University

Introductions

Frustrated web developerMusic gradFlogging artworkDigital marketingPR curiosityEML WildfireDigital pimping

Page 5: Digital PR - A presentation at Westminster University

Introductions

Top 10 UK tech PR agencyMerger in 201130 staff50+ clients£2m turnover

Page 6: Digital PR - A presentation at Westminster University

PR 2.0

Page 7: Digital PR - A presentation at Westminster University

Brand

PR 1.0

Page 8: Digital PR - A presentation at Westminster University

Brand

Journalist

Journalist

Journalist

PR 1.0

Page 9: Digital PR - A presentation at Westminster University

Brand

Journalist

Journalist

Journalist

PR 1.0

Page 10: Digital PR - A presentation at Westminster University

Brand

Journalist

Journalist

Journalist

PR 1.0

Page 11: Digital PR - A presentation at Westminster University

Brand

Journalist

Journalist

Journalist

PR 2.0 – democratisation of media

Page 12: Digital PR - A presentation at Westminster University

Brand

Journalist

Journalist

Journalist

PR 2.0

Page 13: Digital PR - A presentation at Westminster University

Brand

Journalist

Journalist

Journalist

PR 2.0 – brand engagement

Page 14: Digital PR - A presentation at Westminster University

Brand

Journalist

Journalist

Journalist

PR 2.0

Page 15: Digital PR - A presentation at Westminster University

Brand

Journalist

Journalist

Journalist

PR 2.0 – influencers

Page 16: Digital PR - A presentation at Westminster University

PR 2.0 – drivers

Democratisation of mediaDeath of traditional mediaThe growth of influencers

Page 17: Digital PR - A presentation at Westminster University

PR 2.0

What does this mean for PR?

Page 18: Digital PR - A presentation at Westminster University

Case study

Page 19: Digital PR - A presentation at Westminster University

Case study

Page 20: Digital PR - A presentation at Westminster University

Case study

The PR challengeGrow brand awarenessDifferentiate in a crowded marketBuild advocacy

Page 21: Digital PR - A presentation at Westminster University

Case study

Page 22: Digital PR - A presentation at Westminster University

Case study

Page 23: Digital PR - A presentation at Westminster University

Social PR

Page 24: Digital PR - A presentation at Westminster University

How social are you?

www.emlwildfire.com/tech_social_media

Page 25: Digital PR - A presentation at Westminster University

How social are you?

- Only 31% of brands with a Facebook account used it to engage

- Only 14% of tweets were replies and retweets

- Only 20% received comments on blogs and only one company took the trouble to reply

Page 26: Digital PR - A presentation at Westminster University

Social PR

Flash in the pan won’t workA sustainable approach is needed

Page 27: Digital PR - A presentation at Westminster University

Social PR

Content

Engagement

Community

Page 28: Digital PR - A presentation at Westminster University

Integrated approach

Page 29: Digital PR - A presentation at Westminster University

Brand

Journalist

Journalist

Journalist

PR 2.0 – influencers

Page 30: Digital PR - A presentation at Westminster University

Integrated approach

Putting an integrated campaign together

Page 31: Digital PR - A presentation at Westminster University

Deliver the campaign

Measurement and evaluation

Creative campaign ideas

Identify

the influencers

Situation analysisObjectives

Insight

Influence

InspirationInteract

Impact

Page 32: Digital PR - A presentation at Westminster University

Measurement

The ‘so what’ test

Outputs- Deliverables completed on time

Outcomes- Coverage received- Brand mentions- Interactions on social channels- Website traffic

Impact- Sign ups- Conversions

Page 33: Digital PR - A presentation at Westminster University

Case study 2

Page 34: Digital PR - A presentation at Westminster University

Case study 2

Page 35: Digital PR - A presentation at Westminster University

Case study 2

Page 36: Digital PR - A presentation at Westminster University

How to succeed

Page 37: Digital PR - A presentation at Westminster University

How to succeed

1. Stay ahead of the curve – use new channels

Page 38: Digital PR - A presentation at Westminster University

How to succeed

2. Read the media – ALL types of media

Page 39: Digital PR - A presentation at Westminster University

How to succeed

3. Make friends with the web – HTML, design

Page 40: Digital PR - A presentation at Westminster University

How to succeed

4. Write! Blog!

Page 41: Digital PR - A presentation at Westminster University

How to succeed

5. Get as much experience as you can!

Page 42: Digital PR - A presentation at Westminster University

Any [email protected]

@dannywhatmough