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Digital Leadership by Niall McKeown twitter@niallmckeown

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Page 1: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

Digital Leadershipby Niall McKeown

twitter@niallmckeown

Page 2: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
Page 3: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

Agenda

Know Yourself

Know Your Customer

Know Marketplace

Page 4: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

Know Yourself!

Page 5: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

Mission

360˚

New Website

Choose Best Design

Select Technology

NavigationEmbed New Tools

WriteContent

Launch

NothingChanges

Page 6: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

360˚

New Website

Choose Best Design

Select Technology

Navigation & Structure

Embed New Tools

CreateWeb

Content

Launch

Page 7: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

Extranet

Website

Search Social

Email Marketing

Print

TV & Radio

Private

Passive

Push

PR

Promotion

Page 8: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

Values

Cultural

VisualTechnical

Commercial

“We currently have an opening for a HR Business Partner. Here at Twitter, the goal of HR is to serve as a consultant across the organisation, to shepherd the core values and to protect the culture,”

- Twitter First Job Post For Dublin October 2011

Page 9: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

Mission & Vision

Objectives

Structure & Tactics

Finance

Planning, Deadlines & KPI

Values

Cultural

VisualTechnical

Commercial

Page 10: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

Mission & Vision

ObjectivesStructure & Tactics

Finance

Planning, Deadlines & KPI

Values

Cultural

VisualTechnical

Commercial

Page 11: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

ExclusiveNiche or limited Audience

Mass Market Mainstream

Extraordinary

Interestingor

Authority

MildInterest

Low Interest

Customer VolumeYo

ur B

usin

ess

(cus

tom

ers

pers

pect

ive)

Prime Authority

Attention Advocacy

1

2 4

75

6 8

All Media

High 5

Bought Media Owned Media

Earned Media

Over Here

Industry Leader

Smooth Omnipresence

Members

Shout Loudly Hand Shake

3

Page 12: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
Page 13: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

ExclusiveNiche or limited Audience

Mass Market Mainstream

Extraordinary

Interestingor

Authority

MildInterest

Low Interest

Customer VolumeYo

ur B

usin

ess

(cus

tom

ers

pers

pect

ive)

Prime Authority

Attention Advocacy

1

2 4

75

6 8

All Media

High 5

Bought Media Owned Media

Earned Media

Over Here

Industry Leader

Smooth Omnipresence

Members

Shout Loudly Hand Shake

3

Page 14: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

www.aepona.com

Becoming the Leader: Corporate Marketing Roadmap

6

Vision

Exe

cutio

n

Communicating th

e Vision - Building Thought L

eadership

Realizing th

e Vision - Validatin

g Thought LeadershipMarket Events / Triggers

Customer WinsSuccess StoriesEndorsements

Market-MakingCommunicating

InfluencingBuilding Trust & Advocacy

Page 15: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
Page 16: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

Omnipresence

Page 17: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

Channel Time ( days per month)

Talent (Marketing,

Management, Outsource)

Cash

Blogging 0.5 MGT LOW

Online PR 1 OUT HIGH

Email 0.5 MKT LOW

Social 1.5 MKT LOW

Webinar 2 OUT HIGH

SEO 2 OUT HIGH

Page 18: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

Aepona Revenues Grow From

$21M to $35MIn 12 Month

Page 19: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

KNOW YOUR CUSTOMER

Page 20: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

Viva La Customer

Page 21: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
Page 22: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

ExclusiveNiche or limited Audience

Mass Market Mainstream

Extraordinary

Interestingor

Authority

MildInterest

Low Interest

Customer VolumeYo

ur B

usin

ess

(cus

tom

ers

pers

pect

ive)

Prime Authority

Attention Advocacy

1

2 4

75

6 8

All Media

High 5

Bought Media Owned Media

Earned Media

Over Here

Industry Leader

Smooth Omnipresence

Members

Shout Loudly Hand Shake

3

Page 23: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
Page 24: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

0

25000

50000

75000

100000

125000

150000

175000

200000

About Us Accommodation Competitions Contact Us Downloads Home Page Watch Video Shop Things To Do Transport Unknown Visitor Pass

463

1652613079

150372

2160648

33932

4872655478

23547

3279

Page

Impr

essi

ons

About Us Accommodation Competitions Contact UsDownloads Home Page Watch Video ShopThings To Do Transport Unknown Visitor Pass

Page 25: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
Page 26: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

ExclusiveNiche or limited Audience

Mass Market Mainstream

Extraordinary

Interestingor

Authority

MildInterest

Low Interest

Customer VolumeYo

ur B

usin

ess

(cus

tom

ers

pers

pect

ive)

Prime Authority

Attention Advocacy

1

2 4

75

6 8

All Media

High 5

Bought Media Owned Media

Earned Media

Over Here

Industry Leader

Smooth Omnipresence

Members

Shout Loudly Hand Shake

3

Page 27: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
Page 28: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
Page 29: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

SEARCH CLICK THROUGH

Google

0 5 10 15 20

11.51.81.92.83.14.8

7.210.1

18.2

#1 #2 #3 #4 #5#6 #7 #8 #9 #10

Source: Slingshot SEO “mission imposSERPble: Establishing Clickthrough Rates July 2011

Page 30: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

KNOW YOUR MARKET

Page 31: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
Page 32: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
Page 33: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
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Page 35: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
Page 36: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
Page 37: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
Page 38: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
Page 39: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
Page 40: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON
Page 41: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

Know Yourself

Know Your Customer

Know Your Market

Page 42: Digital Leadership - Picking the Right Digital Marketing Tools for your Business - Niall McKeown - iON

Need Help With Digital Leadership?

Niall [email protected]

+44 7788 752285twitter@niallmckeown