JOHN J. DIEZSenior Vice President,

Ryder Dedicated

Impacts of the New Technology

• When properly used and maintained, the new technology helps reduce the harmful pollution from heavy-duty highway vehicles

• When not properly used, the technology can cause some serious pain for fleet operators

– Decreased fuel economy– Unscheduled downtime = missed deliveries– Engine de-rating (loss of engine power)

• Need to educate yourself– Pay attention to the on-board vehicle systems and do not ignore– Training of drivers, dispatchers and technicians

Impacts of the New Technology

Average Power Age (in Months)

2005 2006 2007 2008 2009 2010 2011 2012 2013 201470

80

90

100

Ag

e (i

n M

on

ths)

Average vehicle holding patterns have risen nearly a year in last decade

Impacts of the New Technology

• No significant change in mileage patterns over the past decade as a result of technological changes

• Initial experience suggests good acceptance of new technology in secondary used vehicle market

• Vehicle residual values on new technology, expressed as a percent of acquisition price, look to be performing consistent with pre-EPA ‘07 technology residual values

Impacts of the New Technology

• Each generation of EPA compliant engine technology showing improvement

• Complexity of new technology has driven higher maintenance costs and increased down time

• Complexity of technology has created challenges for drivers and technicians alike

• Continued improvements being made by OEMs on new engine technology systems and component parts