dgac auditinghazmatshippingoperations 14-1103€¦ · when no reportable quantity present •...

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11/10/2014 1 Auditing Your Hazmat Shipping O ti © Lion Technology Inc. 14-1103 Operations Scott C. Dunsmore, CET 1 Hazmat Enforcement Texas chemical company – $15,585 Offered Class 3 materials in unauthorized packaging Indicated RQon shipping papers © Lion Technology Inc. 14-1103 2 Indicated RQ on shipping papers when no reportable quantity present Failed to close packages in accordance with manufacturer’s instructions Emptied packages from within transport vehicle Hazmat Enforcement Oregon grain shipper – $16,425 Offered anhydrous ammonia in unauthorized packages Failed to provide a Proper Shipping Name/shipping © Lion Technology Inc. 14-1103 3 Failed to provide a Proper Shipping Name/shipping description Emptied packages from within transport vehicle

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Page 1: DGAC AuditingHazmatShippingOperations 14-1103€¦ · when no reportable quantity present • Failed to close packages in accordance with manufacturer’s instructions • Emptied

11/10/2014

1

Auditing Your Hazmat Shipping O ti

© Lion Technology Inc. 14-1103

OperationsScott C. Dunsmore, CET

1

Hazmat Enforcement

Texas chemical company – $15,585

• Offered Class 3 materials in unauthorized packaging

• Indicated “RQ” on shipping papers

© Lion Technology Inc. 14-11032

Indicated RQ on shipping papers when no reportable quantity present

• Failed to close packages in accordance with manufacturer’s instructions

• Emptied packages from within transport vehicle

Hazmat Enforcement

Oregon grain shipper – $16,425

• Offered anhydrous ammonia in unauthorized packages

• Failed to provide a Proper Shipping Name/shipping

© Lion Technology Inc. 14-11033

Failed to provide a Proper Shipping Name/shipping description

• Emptied packages from within transport vehicle

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2

Hazmat Enforcement

Illinois fertilizer company – $10,357

• Failed to provide a proper shipping description

• Failed to submit a Hazardous Material Incident Report (Form 5800 1)

© Lion Technology Inc. 14-11034

Report (Form 5800.1)

• Failed to provide initial and recurrent hazmat employee training

Hazmat Enforcement

Texas chemical company – $13,040

• Failed to provide a proper shipping description

• Failed to properly mark hazmat packages

F il d t t / i t i h t

© Lion Technology Inc. 14-11035

• Failed to create/maintain hazmat employee training records

• Marked packages as “ORM-D” when no ORM-D present

• Failed to close packages in accordance with manufacturer’s instructions

Civil Penalties

For “knowing” violations

• ≤ $75,000/day/violation

• ≤ $175,000/day/violation if significant

≥ $450/d / i l ti f f il t t i

© Lion Technology Inc. 14-1103

[49 USC 5123(a)]

6

• ≥ $450/day/violation for failure to train

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3

Criminal Penalties

“Knowing and willful” violations

• ≤ $250,000/incident

• ≤ 5 years imprisonment

≤ $500 000/d /i id t f

© Lion Technology Inc. 14-1103

[49 USC 5124, 18 USC 3571]

7

• ≤ $500,000/day/incident for organizations

Players

• PHMSA

– Through its five regional offices

– Primarily target packaging manufacturers

M d l i l i t

© Lion Technology Inc. 14-11038

• Modal agencies also inspect

– FAA

– FMCSA

– FRA

– USCG

An… audit is the principle management tool for taking inventory of a company’s (hazmat shipping) assets and liabilities.*

Why Audit?

© Lion Technology Inc. 14-1103

[*Adapted from Thomas H. Truitt, Attorney; Wald, Harkrader & Ross]

9

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4

Benefits to Auditing

Quantifiable benefits include:

• Improved compliance record

• Improved incident/accident statistics

D i b i di ti

© Lion Technology Inc. 14-110310

• Decrease in business disruption

Benefits to Auditing

Unquantifiable benefits include:

• Improved reputation

• Favorable publicity

I d l t l ti hi

© Lion Technology Inc. 14-110311

• Improved regulator relationships

• Knowledge of job performance measure

• Feeling of management support

7 Steps of a Successful Audit

1. Plan

2. Physical “walk-through”

3. Document review

4 D b i f

© Lion Technology Inc. 14-110312

4. De-brief

5. Review

6. Report

7. Follow-up

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5

Step 1: Planning

This most important step may include:

• Defining the expected outcomes

• Delineating the scope

S l ti th dit ( )

© Lion Technology Inc. 14-110313

• Selecting the auditor(s)

• Becoming familiar with the target facility

• Conducting a pre-document review

Defining the Expected Outcomes

“Begin with the end in mind”— Stephen Covey, author

“The key value is to prevent problems from erupting i t i i b f t t ”

© Lion Technology Inc. 14-110314

into crisis before management can act.”— M.D. Throdahl, former Senior VP, Monsanto Company

Defining the Expected Outcomes

• What is the facility looking to determine?

• Assurance of compliance to hazmat shipping requirement(s)

− Comprehensive

© Lion Technology Inc. 14-110315

Comprehensive

− A specific material/logistics component

• Adherence to a management system

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6

Planning Considerations

Possible questions to ask during the planning stage include:

• Is this a one-time action or part of a recurring program?

© Lion Technology Inc. 14-110316

g

• What are the expectations of senior management?

• What will be the measures of success?

Legal Aspects of the Planning Step

The facility should also determine:

• Reporting protocols

− Written and/or oral

D t t ti

© Lion Technology Inc. 14-110317

− Document retention

• Amount of legal oversight

Delineating the Scope

• Obtain the expected results by the most efficient, cost-effective means

• Approaches:

− Prototype or

© Lion Technology Inc. 14-110318

Prototype, or

− Comprehensive

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7

Selecting the Auditor(s)

The audit team’s effectiveness will be dependent on an understanding of the company’s:

• Structure

• Processes

© Lion Technology Inc. 14-110319

Processes

• Management philosophy

Selecting the Auditor(s)

• Assure adequate coverage of expertise in:

− Applicable requirements, and

− Operations (practices, procedures, policies)

D t i h th t

© Lion Technology Inc. 14-110320

• Determine whether to use in-house staff or third-party auditors

Pre-documentation Review

Benefits:

• Increase familiarization with facility:

− Shipping modes

N b f h t /f

© Lion Technology Inc. 14-110321

− Number of hazmats/frequency

• Expedite certain aspects of audit

• Identify areas to focus on during audit

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Pre-documentation Review

Possible documents to include in pre-document review:

• Facility questionnaire

• Classification records/supporting documents

Shi i

© Lion Technology Inc. 14-110322

• Shipping papers

Assessment Categories

Hazmat shipping audit elements fall into one of three categories:

1. Material-related assessments

2 Packaging assessments

© Lion Technology Inc. 14-110323

2. Packaging assessments

3. Documentation assessments

Material-related Assessments

• Are the materials properly classified?

• Are the correct Proper Shipping Names assigned?

• Has the facility accounted for the “ancillaries”?

H d t

© Lion Technology Inc. 14-110324

− Hazardous waste

− Hazardous substance

− Marine pollutant

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Packaging Assessments

May include one or more of the following:

• Packaging authorization (in theory and practice)

• Manufacturers’ instructions

P k bl t

© Lion Technology Inc. 14-110325

• Package assembly components and tools

• Filling/closure

• Marking and labeling

• Loading/unloading

Documentation Assessments

Documents to be review may include:

• Shipping papers / Shipper’s Declarations / Hazardous Waste Manifests

• Emergency response

© Lion Technology Inc. 14-110326

Emergency response information

• Registrations

• Training records

• Security plans

Step 2: Physical Walk-through

“What you don’t know will hurt you.”

— F. Friedman, Vice President, Occidental Petroleum Corporation, 1983

© Lion Technology Inc. 14-110327

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Step 2: Physical Walk-through

• Use of a “function-specific” approach allows for assessment of:

− Compliance of the overall process

− Individual hazmat employee performance

© Lion Technology Inc. 14-110328

Individual hazmat employee performance

• Design tools around planned audit approach

− Checklists

− Photos

Package Preparation

Take note of:

• Presence/accessibility of package closure instructions and closure tools

© Lion Technology Inc. 14-110329

• Material (may need to confirm proper marks and packaging type after document review)

• Specific employees performing the task(s)

Step 3: Document Review

“No job is done until the paperwork is complete.”

— Author unknown

© Lion Technology Inc. 14-110330

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Shipping Papers

• May be part of the pre-document review

• Predicated upon knowledge or acceptance of assigned Proper Shipping Names

• Look for:

© Lion Technology Inc. 14-110331

Look for:

− Complete and proper descriptions (watch for required add-ons)

− Emergency response number

− Emergency response information

Training Documents

• Review training documentation for:

− General completeness, and

− Individual accuracy (best done after walk-through step)

© Lion Technology Inc. 14-110332

walk-through step)

Classification Documents

• Proper classification verification requires special competencies

• Auditors can look for clues, regardless

• If in doubt write it down (can be

© Lion Technology Inc. 14-110333

If in doubt, write it down (can be checked during Step 5)

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Security Plan

• This document should be available on a need-to-know basis.

• Auditor should know what is expected and his/her limitations—will he/she be verifying the plan:

© Lion Technology Inc. 14-110334

y g

− Exists when required, or

− Contains all the required elements, or

− Has adequate security measure based on assessed risks

Step 4: De-Brief

• Work out in Step 1 who will participate

• This is the time to:

− Provide a general summation of findings and observations

© Lion Technology Inc. 14-110335

and observations

− Seek clarification

− Review next steps and deadlines

Step 5: Review

• Evaluate notes

• Thoroughly research through primary sources, first and foremost

• This should not be a solo project – peer review!

© Lion Technology Inc. 14-110336

This should not be a solo project peer review!

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Step 6: Report

“Vigorous writing is concise…. This requires not that the writer make all sentences short, or that he avoid all detail and treat his subject only in outline, but that every word tell.”

Willi St k J El t f St l

© Lion Technology Inc. 14-110337

— William Strunk, Jr., Elements of Style

Step 6: Report

• Format will be determined in planning step

• Observed deficiencies should be:

− Clearly described, and

S t d b ifi t d d( )

© Lion Technology Inc. 14-110338

− Supported by specific standard(s)

• Observe all agreed-upon reporting protocols

Step 7: Follow-Up

• Purpose:

− Close open items

− Assure practices have been updated to expected standard

© Lion Technology Inc. 14-110339

updated to expected standard

− Determine if new “corrective actions” are needed

• Will the follow-up will be formal or informal?

• Starts the planning for the next cycle of audits

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14

Thank You for Attending

Enjoy the rest of the conference!

You may reach me at:

© Lion Technology Inc. 14-110340

You may reach me at:

[email protected]

973-383-0800

www.Lion.com