“I love all of my clients. We con- sider them part of the family when they work with us,” Devyn Alex-ander explains, as she discusses her career in the mortgage industry. Her passion for this business is palpable; it is difficult to imagine

her on any other career path. In fact, this has been her main pursuit right after graduating from college with a psychology degree in 2003. She jumped into the real estate industry as an escrow representative, and in 2007, she decided to become a loan officer. Today, she is the Senior Loan Officer at Prime Lending in Corona, California. She serves most of the United States, and does a variety of loans from luxury to first-time home buyers and renovations.

What sets her and her team apart is their efficiency, speed and consistency. “We pride ourselves on closing transactions on-time or beforehand and not dragging out the process,” Devyn explains. They are also sticklers about communication and availability. Right when Devyn felt she was getting increasingly busy, she hired team members to help her answer phones and better serve her clients. “I want clients to receive individualized attention, to never feel that they’re rushed or set aside. Our availability is extremely important.” Someone is always there to answer phone calls or emails, and they always make time to answer questions.

It is all about making the clients feel comfortable and at ease. When they leave the transaction, they look back and remember that Devyn and her team made the process as smooth as possible. “We really make sure that we make it as easy as possible for them. Our clients feel that the process was stress-free.”

One client recently praised her and her team for their professionalism and support, saying, “Incredible pro-fessionalism and a solid team that sees a transaction through from beginning to end. I was given all my options up front and when we selected which plan would work best for me and my family, we moved

forward. Devyn and her team were there every step of the way.”

Another client was grateful for Devyn’s knowledge and determination, saying, “I recommend Devyn Alexander to all my friends, family and clients. She is highly knowledgeable in lending and stays up on the market trends. She has been able to help several of my clients that could not get help elsewhere. She is friendly and takes time with each client to make sure they understand the process. I have been recommending her for over 5 years now and she has never let me down.”

For Devyn, it is all about helping others and building those relationships. She will never tire of this industry because it continually provides her with limitless opportunities to meet new people. Becoming a part of other people’s lives is the best perk she could ask for in a career.

“My clients become part of my family. Every now and then they will send me a picture of their baby or their house updates, or let me know when their child graduates. Knowledge is important in my ever-changing field and understanding each product and situation. The rewards are the friendships and returned clients that come back because of that experience and knowledge. I just don’t know of a lot of other jobs where, three years later, you can get pictures from clients of their life events. It makes me feel really special to have all of these people in my life.”

DEVYN ALEXANDER

Copyright Top Agent Magazine

For more information about Devyn Alexander of Prime Lending in Corona, California, please call

951-273-8508 or email dalexander@primelending.com