devops thinking for the line of business

DEV-5977 : DevOps thinking for the Line of BusinessSanjeev SharmaCTO, DevOps Technical Sales and AdoptionIBM Distinguished Engineer, IBM Cloud

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What’s the Business Problem?DevOps is the answer

©2015 IBM Corporation 2 March 20163

What’s putting the world’s top Line of Business executives on edge?

©2015 IBM Corporation

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©2015 IBM Corporation 2 March 20164

“The ‘Uber syndrome’ – where a competitor with a completely different business model enters your industry and flattens you.”Judy Lemke, CIO, Schneider, United States


In the next 3-5 years,

54%of CxOs expect challenges from competitors outside

their industry.

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5IBM Innovate. Disrupt. Transform. Fast. @Enterprise Scale.

Challenges IT faces in delivering innovation• How to rapidly deliver new, innovative

applications, leveraging modern architectures?

• How to modernize existingapplications to enable them for faster delivery and innovation?

• How to adapt culture, tools and processes to succeed?

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80%of CxOs are experimentingwith different business models or thinking of doing so

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What does the Line of Business want from IT?

Product Owner

Senior Executives

Users Domain ExpertsAuditors

Gold Owner Support Staff

External System Team

OperationsStaff

Team MemberTeam Lead

Team MemberTeam Member

Line-of-business CustomerIT

Agility - Velocity - Innovation

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“Shadow IT” for Agility – Velocity – Innovation

“Shadow IT” Collaborative IT

Ø SecurityØ PrivacyØ ScalabilityØ Governance

Business Needs IT needs

Ø Innovative solutionsØ Time to valueØ Up-to-date

capabilitiesØ Always available

Shared vision and execution

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DevOps approach: Apply Lean principles accelerate feedback and improve time to value

People

Process

Line-of-business

Customer

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1. Get ideas into production fast2. Get people to use it3. Get feedback

Continuously Improve:I. Application DeliveredII. Environment DeployedIII. Application and Environment Delivery Process

How does the Line of Business get and use Feedback?

• Feedback Needs to be:• Consumable• Actionable• Timely

• Feedback on:• Application usage patterns• User sentiment

• Feedback should impact:• “Agile” Product Management• Continuous Funding

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Understanding Multi-Speed ITInnovation AND Optimization

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Balancing Innovation and Optimization

Industrialized CoreDeliver at regular cadence • Waterfall -> Agile • Stability • Predictability • Lean Delivery pipeline • Core and Legacy

Hybrid Infrastructure – Physical, Cloud • IaaS/PaaS

Innovation EdgeRapid Delivery for Innovation • Agile • Antifragile • Experimentation • New and Innovative

Hybrid Cloud • PaaS

Partner EcosystemAPI Economy • Monetization •

Service providers and consumers

APIs

APIs

APIs

Cloud Enabled/Legacy Systems

Cloud Native Systems

Evolving to an agile enterprise with Hybrid IT: https://ibm.biz/BdHhdg

Where is your IT Budget being spent?

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Delivering a Business Capability is complex

Application A

Application B

Application C

Application N

Business Release

…

13IBM Innovate. Disrupt. Transform. Fast. @Enterprise Scale.Balancing Optimization and Innovation

Innovation Optimization

Stay ahead of the competition by rapidly deliver new, innovative applications and by

leveraging modern architectures (incorporating cloud, mobile, social and

analytics).

Optimize and modernize existing applications to leverage existing intellectual capital and enable them for faster delivery

and innovation.

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IBM

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IBM Addresses Multi-Speed IT

Industrialized CoreUrbanCode • IBM Hybrid Cloud • IBM Rational Development Tools

IBM Garage Method

Agile/Innovation EdgeIBM Bluemix • Containers • Microservices

IBM Garage Method

Partner EcosystemAPI management

APIs

APIs

APIs

IBM Can HelpInnovation AND Optimization


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• Implement application delivery platforms and methodologies to leverage existing applications for innovation

• Address the practices & challenges that disrupt execution

• Introduce the flexibility & speed of a startup to the enterprise.

Maintenance Design

Qâ80% Qâ50%

Reduce Cycle Time

Mâ30-50%

Reduce Defect Density

4 â15-20%

Reduce regulatory costs

IBM Can Help

$â98% º â89%

Reduce Cost to ReleaseReduce Time to Release


Cultural Transformation

Combine industry best practices for Design Thinking, Lean Startup, Agile Development, DevOps, and Cloud to build and deliver innovative solutions.

Prepare for the digital invaders

Tools that users love

• Experience centered on out-of-box UIs

• Lightweight integrations to streamline workflows

• Entirely open and customizable

Open by default on Cloud

• Increase visibility to drive agility

• Facilitate collaboration across team & organization boundaries

• Leverage social contributionmechanisms

Culture

CloudTools


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Shopper’s experience conceptualization & developers portal assist merchants’ developers to use the bank’s APIs

• Validate whether potential merchant partners would integrate Point Payment & customers use it

• Minimize cost & time of integration for merchants; Bluemix connects to the systems of record

• Deliver fast – security, test APIs, API mgmt, developer portal, 4 SDKs in 10 weeks

• Try IBM Garage Method & understands existing barriers to innovation & agility

This project enabled the bank to…

Innovation Case Study: International bank expands loyalty points program to add customer value


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19IBM Innovate. Disrupt. Transform. Fast. @Enterprise Scale.Optimization and Innovation Case Study:

Large UK Bank speeds app delivery across hybrid cloud

• Rapidly deliver innovative business capabilities leveraging services and applications deployed across hybrid environments

This project enabled the bank to…

Bottlenecks:• Lack of Release Planning• Inability to test when needed, due to

unavailability of Test Environments as and when needed

• Coordinating complex Releases, made up of deployments across Hybrid Environments

Solution:• Release Planning with IBM UrbanCode Release• Deployment Automation a cross Hybrid

environments with IBM UrbanCode Deploy• Automated Provisioning and Management of

Dev and Test Environments with IBM Development and Test Environment Service


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20IBM

Getting the balance right: Where do I start?• Work with your stakeholders including your CIO, CTO

or Senior Application Development Executive to:– Identify education opportunities for development

teams in new technologies and platforms in order to quickly react to or innovate faster than competition

– Prioritize areas for optimization of existing applications, increasing innovation and freeing resources for innovation

– Engage IBM expertise and best practices for success

– Sponsor IBM DevOps Workshops

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Sponsor a DevOps

Optimization and Innovation

Workshop• A strategic initiative to

help develop a pragmatic approach for adoption of DevOps best practices

• Builds on initiatives and capabilities already in place

Goals: Understand business and IT goals for DevOps. Identify gaps in DevOps capabilities to achieve optimization and innovation.

Results: A customer created prioritized list of DevOps practices and a roadmap for adoption.

Audience: Executives and senior managers with participation from development and operations organizations.

Duration: 6 to 7 hours, preceded by a 30 minute pre-call and a 2 hour presentation of results and recommendations


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22IBM

Sponsor a BluemixGarage

Transformation Workshop

Your people co-located in a startup environment with IBM experts in:

• Business• Design • Development• Deployment

Goals: Empower attendees to rapidly identify, develop and deploy applications for their target market, employing Design Thinking, prototype development and user testing.

Results: A running app running on Bluemixbased on an innovative idea created using transformational best practices and technologies

Team: 8 to 12 people, mix of 25% analysts, 40% coders, 35% testers

Duration: 2 – 3 weeks


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devops thinking for the line of business

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