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DevOps Cookbook Liat Palace

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Page 1: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

DevOps CookbookLiat Palace

Page 2: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites
Page 3: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites
Page 4: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

What I’m not going to talk about

today

What I’m not going to talk about

today

Page 5: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

European Telco Transformation

• Production in 6 months

• System Demo in 2 months

• 150 Professionals

• 7 Sites

Page 6: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Information Security Level 1 – Confidential© 2016 – Proprietary and Confidential Information of Amdocs6

POWERING FEARLESS TRANSFORMATIONS

Teaming our Leadership

Page 7: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Information Security Level 1 – Confidential© 2016 – Proprietary and Confidential Information of Amdocs7

POWERING FEARLESS TRANSFORMATIONS

The way we are going to work

Page 8: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Information Security Level 1 – Confidential© 2016 – Proprietary and Confidential Information of Amdocs8

POWERING FEARLESS TRANSFORMATIONS

Project Increment Vision

Page 9: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Information Security Level 1 – Confidential© 2016 – Proprietary and Confidential Information of Amdocs9

POWERING FEARLESS TRANSFORMATIONS

Recurring “Welcoming” of Teams

Page 10: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Who Are We?

Raanana Penguins

United

Minions

Avengers

Negev SealsScrum Rules

Scumptions

Spartans

Jokey Smurf

Handy Smurf

TycoonsBeer Drinkers

Scruminators

Scrum BabiesTesting Diggers

Migration

ESB

Infra

PO’s

Leprechauns Testing Masters

15 Scrum Teams 7 locations 150 Professionals

Building our Identity

Page 11: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Information Security Level 1 – Confidential© 2016 – Proprietary and Confidential Information of Amdocs11

POWERING FEARLESS TRANSFORMATIONS

Always Mentioning the “Why”

Picture Credit :William Metcalf Jr

Page 12: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Information Security Level 1 – Confidential© 2016 – Proprietary and Confidential Information of Amdocs12

POWERING FEARLESS TRANSFORMATIONS

Project Retrospective

Page 13: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Customer Demo

Page 14: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Information Security Level 1 – Confidential© 2016 – Proprietary and Confidential Information of Amdocs14

POWERING FEARLESS TRANSFORMATIONS

CI Gamification

Page 15: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Information Security Level 1 – Confidential© 2016 – Proprietary and Confidential Information of Amdocs15

POWERING FEARLESS TRANSFORMATIONS

Account Survey

Page 16: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites
Page 17: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

See the big picture

Page 18: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Tips for Organizational shift

Page 19: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Learn from othersRecommended reading:Why Transformation Efforts Fail, by John P. Kotter Published by Harvard Business Review

Page 20: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Top Down Bottom Up

Page 21: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

You are only as fast as your slowest link

Is mixing Dev and Ops enough?

Dev TestBiz Sec OpsSales Procurement legalHRODFinIT

Page 22: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Software Delivery Pyramid

People

Page 23: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Initiation & Assessment

2-4weeks

High-level Plan & Strategy

2-4weeks

Grooming &Implementation

Reassessment1-3PI’s

PI Cycle

Page 24: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Terminology alignment

Page 25: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

• What are the boundaries?

• Sponsorship?

Approach Alignment

Page 26: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

• Customer satisfaction

• TTM

• Quality

• Productivity

Problem State Definition

Page 27: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Think like a customer

Page 28: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

AssessmentAssessment

Page 29: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites
Page 30: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Value Stream mapping

• Process

• Duration

• Queues

• Waste

• Players

• Pain

Page 31: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

SponsorshipOn Cadence

Change Facilitation

Page 32: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

DevOps Iteration & PI

PI1

ITR 1.1 ITR 1.2 IP

DevOps Facilitation

Example

Page 33: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Prioritize areas of intervention

Prioritize areas of intervention

Page 34: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

High level Backlog

List of items

LOW

HIG

HP

rio

rity

High-level Backlog

Page 35: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Measure

• Right Path indicators

• Measures that encourage behavior change

• System and customer view

Measure

Page 36: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

https://thefamilydinnerproject.org/newsletter/keeping-the-fun-in-family-dinner/

Communicate and provide clarity

Page 37: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Initiation & Assessment

2-4weeks

High-level Plan & Strategy

2-4weeks

Grooming &Implementation

Reassessment1-3PI’s

PI Cycle

Page 38: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Change execution

https://www.onlinescrums.com/blog/agile-scrum-reimagined-with-online-scrums

Page 39: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Best PracticesBest Practices

Page 40: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Initiation & Assessment

2-4weeks

High-level Plan & Strategy

2-4weeks

Grooming &Implementation

Reassessment1-3PI’s

PI Cycle

Page 41: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Reassessment

Page 42: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites
Page 43: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Prepare your organization for change

Page 44: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Prepare your organization for changeWork with what you’ve got

Page 45: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Be ambitious

Page 46: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Sponsorship by leaders

Page 47: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Mind the communication gap

Page 48: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Measurement will keep you focused

Page 49: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

This is a never-ending process

Page 50: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites

Q&A

https://www.eggs.ca/FAQ?start=0&sd=41472

Page 51: DevOps Cookbook - jaxlondon.com · European Telco Transformation • Production in 6 months • System Demo in 2 months • 150 Professionals • 7 Sites