Devops at REA

Enhancing the culture

Who am I?

@matthew_jones

Site Availability & Performance Engineer's at REA Group

Who is REA?

• Based in Melbourne• Operates 13 websites globally:

o realestate.com.auo realcommercial.com.auo casa.ito athome.luo squarefoot.com.hk

Team Overview

• Globally distributed• Focused teams

o Projectso BAUo Line of business

• Supporting all sites globally

Work management

• Standupo Deployments and changeso Pager reporto Blockerso Open and visible to allo Other teams attend to raise or query cards

• Electronic Card Wallo Jira with GreenHopper

Deployment

• Executed in the "Bunker"• Attendees include operations, developers and QA.• Open deployment• Transparent• Out of hours deployments are avoided

Incident Management

• The Incident Response Teamo Each ops team representedo Reduces context switching

• Incident reportingo Reports are written realtime (when possible)o Each Incident has the report and root cause graph

• Post Incident Reviewo All respondents attendo Open and transparento Documented in the Wiki and available to the whole

company

Team events and other goodies

• Hour of Power• Lunch• Game Nights• Nerf wars• Team events• Meme Wall• Minecraft

Innovation Days

• 48 hours• Entire company• No limits• Present your innovation at the end

Other Innovation

• Got an idea? Do it.• Got a bigger idea? Get a team mates support, do it.

Questions/More information

We're hiring    careers.realestate.com.au

Techblog    techblog.realestate.com.au        - Devops        - Kanban        - Innovation Days