devlearn 2016 designing effective social learning workshop v2
TRANSCRIPT
Designing Effective Social Learning
Julian Stodd BSc (hons) MA FRSA
Author Founder @SeaSalt Learning
Introduction: WARNING• This is a co-created session
• #WorkingOutLoud
• Creating a shared narrative
• Introductions, needs and offers
Times• Part 1 - 08:30 -10:00
• Coffee - 10:00 - 10:30 Grand Foyer
• Part 2 - 10:30 - 12:00
• Lunch - 12:00 - 13:00 Grand Foyer
• Part 3 - 13:00 - 14:30
• Coffee - 2:30p – 3:00p, Grand Foyer
• Part 4 - 15:00 - 16:00
• **If participants would like to leave their laptops set up someone will need to volunteer to remain in the room during the lunch hour.
Challenge
• How ready is your Organisation for Social Learning?
Totally Somewhat Not...
Our Journey
• Part 1: Social Learning Design
• Part 2: The Environment
• Part 3: Community
• Part 4: Outcomes and Adaptation
Part 1: Social Learning Design
Our Journey• Part 1: Social Learning Design
• Our Challenge - the case study we will work on
• Learning Methodology - six steps to learning
• Scaffolded Social Learning - a design methodology
• Choreography - total design approach
• Part 2: The Environment
• Part 3: Community
• Part 4: Outcomes and Adaptation
Our Challenge• We need to develop a Leadership Development
programme for 800 engineers and sales people in a global aviation & engineering business
• We will look at four stages of this:
• Social Learning in the design of the programme
• The Environment it will run in
• The learning community, and how we nurture it
• Measuring outcomes and adapting
The Population• The challenge is to build an 'Innovation Leadership'
programme for 800 leaders in an established global business.
• The population includes:
• 100 senior leaders representing Asia, Europe, Middle East and the US
• 200 graduates
• 200 front line sales people
• 300 from a new startup acquisition, mainly engineers
The Current Offering• A three month programme:
• 2 x 1 week residential courses, wk1 and wk 12
• Workbook based study to complete
• Weekly 'CEO video' to challenge them
• Graduation ceremony for those in the US
Key Business Challenges
• Stalled innovation programme
• Low engagement survey results
• No common IT platform (legacy system for acquisition)
• Disrupted industry
Take 5 mins: Decide
• What are the key challenges?
• What will a successful outcome look like?
Learning Methodology:
Designing for performance
Choose one of these per table: 10 mins
• Outline one way you can do each of these six things:
• Set context
• Demonstrate core learning
• Explore
• Reflect
• Assess
• Support Footsteps
Choose one of these per table: 10 mins
• Agree on a co-creative design principle
• Share an example of it at work
Choreography
Choose one of these per table: 10 mins
• How will we PROGRAMME the learning
• What is our POSTURE
• What principles will drive our PERFORMANCE
Challenge
• Design a learning journey for the project. Include:
• How would you apply the methodology?
• The formal and social elements: what will you 'give', what will be 'co-created'
Break
Our Journey• Part 1: Social Learning Design
• Part 2: The Environment
• Technology - diverse ecosystems and needs
• Running Order - delivering the experience
• Rules - co-creating and enforcing
• Part 3: Community
• Part 4: Outcomes and Adaptation
Learning Technology:
The state of play
Challenge
• What kind of ecosystem do we want to build?
Challenge
• What technology is available in your own organisation to support learning?
• What constrains you? What enables you?
Challenge
• What types of technology would you use for each aspect of the architecture?
Challenge
• What constrains you? What enables you?
Challenge
• Design a learning journey for the project. Include:
• How would you apply the methodology?
• The formal and social elements: what will you 'give', what will be 'co-created'
• The Choreography
Rules
Challenge
• How would you set the rules?
Lunch
Our Journey• Part 1: Social Learning Design
• Part 2: The Environment
• Part 3: Community
• Trust - it's impact on engagement and strategies to earn
• Support - how we nurture and grow the community - facilitating roles
• Storytelling - the three levels of narrative - how we use stories
• Part 4: Outcomes and Adaptation
Challenge
• How important is Trust in Social Learning?
Very Somewhat Not Very
Challenge
• How many people have 'trust' in your organisation
Over 90% About 50% Less Than 10%
Trust
Challenge
• What strategies can you use to earn trust in Social Learning?
Scaled up to culture
Health
Challenge
• Come up with four points you can use to measure the health of your Learning Communities.
Challenge
• Where do stories live in your organisation?
• Formal and social ones
Challenge
• What supporting roles do you have?
Community
Where are your communities?
The purpose of community
Your role in community
Challenge
• Design a learning journey for the project. Include:
• How would you apply the methodology?
• The formal and social elements: what will you 'give', what will be 'co-created'
• The Choreography
Break
Case Study: Leadership Development
Case Study: Scaffolded Workshop
Case Study: =Q@L zine
www.eqlsite.wordpress.com
Our Journey• Part 1: Social Learning Design
• Part 2: The Environment
• Part 3: Community
• Part 4: Outcomes and Adaptation
• Measurement - what, how, why
• Iteration - how we prototype and adapt
• Reward - social and formal recognition
Challenge
• How will you measure the success?
• What are the key challenges for iteration?
• What reward mechanisms does your organisation use? What does it need?
STAY IN TOUCH
@julianstodd
www.julianstodd.wordpress.com
Appendix
We will explore• Social Learning Design process
• Learning Methodology
• Scaffolded Social Learning
• Choreography
• Running Order
• Technology: choices and engagement
• Community: building and nurturing
• Measurement: triangulating and adapting