developing human capital and organizational culture to...
TRANSCRIPT
Developing Human Capital and Organizational Culture to Support Asset Management
A Transportation Asset Management Expert Task Group Briefing Paper
The Biggest Assets
People
Culture
A System Defined
System: A set of interconnected components that create a result greater than the product of their individual parts.
Using the Entire Network • Managing
infrastructure requires a coordinated network
• Information must flow across the organization
• Critical are individual, organizational, and cultural skills
Each Unit Does Its Piece • Each ‘silo’ member
really is part of a team that needs to coordinate
• Each team puts its piece of asset management in place
• None succeed by themselves
Planning
Design Construction
Programming TAM Policy
Maintenance
A Result Greater than the Parts
Data & Analysis
Forecasting Investment Results
0
10
20
30
40
50
60
70
80
90
100
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30
Perc
ent P
avem
ents
Mee
ting
Targ
et
Years
Current Investment Result Optimum Investment Level 40% Pavement Budget Cut
Measuring Risk, Balancing Rewards • Risk involves balancing
threats and opportunities
• Few risks equal few rewards
• Understanding risk enhances decision making
Forming a Matrixed Department
Common Policies
Coordinated Execution
Common Policies
Coordinated Execution
Common Policies
Coordinated Execution
Common Policies
Coordinated Execution
Common Policies
Coordinated Execution
Data and Analytical Skills • Ad hoc analysis
supports individual decisions
• ‘Deep dives’ support curious managers
• Front-end tools simplify decision making
Communicating the Consequences • Converting data to
information is critical • Illustrating, mapping
aid understanding • Communicating
requires understanding the audiences
GIS Supports Analysis • GIS merges
communication and analysis
• It illustrates relationships and trends
• Mapping brings clarity of many questions
Stress Maintenance Basics • Sound assets rely
on sound maintenance
• Front-line crews play critical role
• Policies fail if execution fails
People: Our Greatest Assets • Asset management
success relies on; – Training – Support – Tools and – Culture
Conclusion • Thank you • Please visit the TAM
portal at http://www.tam-portal.com/