designing the “70”: design thinking and the 70:20:10 learning model

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This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

We will discuss …

• what is design thinking

• how design thinking relates to ADDIE and other instructional design models

• using design thinking to design the “70” in the 70:20:10 model

The problem with 70:20:10

It’s hard to translate into actions

The 70 doesn’t just happen

How do you teach creativity?

You don’t teach it

Design an environment to foster its growth

Process

ADDIE

Designing a course

ADDIE

Designing a course

Yes, it’s a design process

We need a process that takes in the design of the whole

Design thinking

Process Mindset

Design thinking is

Process Mindset

Source not known

Gives L&D a holistic way of thinking

Meet Rebecca

She learns from failure

She embracesambiguity

Empathic She is optimistic

She works in an Iterative way

She makes things

She is confident in her creative skills

Based on IDEO designkit.org

Understand Ideation Prototype Test

Design process

Understand Ideation Prototype Test

Design process

Empathy

Rebecca needs to develop an on boarding programfor new assessors

Her organisation is starting to use 70:20:10 model

Understanding

Understanding

Learners

Business problem

Context

Empathy mapping

Design principles

Looking for times when coaches could share knowledge and practises

Looking for low risk

ways the learner could

practise - this could be

real or simulated

What digital tech could support this?

How can the learner share

and articulate learning as

part of the workflow?

Learner personas She gives them names and attaches images to them

She turns them into posters that go up on the walls of the office

IdeationBring together a group people to co-design

She is respectful that it is a redesign process

Looks for inspiration outside of learning

She tries to make it visual and sometimes the process almost feels like prototyping

Keeping the

principles in the

back of her mind

Prototype

I know how prototype an online module, but how do I prototype a

70:20:10 model?

Low fidelityHigh fidelity

Low fidelityHigh fidelity

Learner stories

Learner journeys

PilotsRole plays

Project Small amount of

funding and time

Manager support for the

project

Community of Practice

Mentoring

Test

Back to techniques

of understanding

Please stay in contact and keep the conversation going

Thank you for your participation!

Robin PetterdLearning Consultant

M: +61 419 101 928E: [email protected]: @sproutlabs_au