designing questioner

7/29/2019 Designing Questioner

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Designing Questioner

Nurfitri Bustamam, SSi, MKes, MPdKed.


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Nurfitri Bustamam 2

Some Useful Hints

Specific questions will producespecific answer

Try to avoid vague sounding

questions. They usually difficult toanswer.

Example:

Have you read a book recently?Have you read a book within the last 7

days?


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Nurfitri Bustamam 3

Some Useful Hints

Overly precise questions can cause

problems.

If you make the question too specific

you will likely make it to difficult to

answer.

Example: How many of your

classmates did you talk yesterday?


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Nurfitri Bustamam 4

Some Useful Hints

Keep the language simpleLook at who will be answering your

questions & write at their level.

Avoid jargon or technical terms.


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Nurfitri Bustamam 5

Some Useful Hints

Avoid the use of double negatives

Two negatives in a question can be

confusing

Example: Lack of student

applications is not something to worry

about


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Nurfitri Bustamam 6

Some Useful Hints

Limit each question to a single idea

A question dealing with two or moreissues leads to confusion & produces

a meaningless response.Example: are you in favor of reducing

the number of teaching hours &

increasing student intake?What would a yes (or no) answer to

the above question tell you?


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Nurfitri Bustamam 7

Some Useful Hints

Avoid emotionally charged word

Such words can create a bias and

introduce a highly personal tone

which many respondents may feel

uneasy with.


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Nurfitri Bustamam 8

Some Useful Hints

Avoid leading questions

These are questions which by their

wording suggest answer.

Example: Do you think we should

increase doctors pay since they work

such long hours and provide a

valuable service?


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Nurfitri Bustamam 9

Some Useful Hints

Be careful of personalization

Personalization can cause problems if

you are seeking opinions of a general

nature.

Example: What do you think of your

pharmacist?


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Nurfitri Bustamam 10

Some Useful Hints

Try to avoid subjective terms

Words like usually, often, many,

can be interpreted in various ways.

For example many people to a city

dweller probably mean something

different to someone living in rural

isolation.


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Nurfitri Bustamam11

Some Useful Hints

Keep the item as short as possible

There is nothing more irritating and

confusing than a lengthy sentence

that needs to be reread again and

again before the respondent gets the

message.


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Nurfitri Bustamam12

Some Useful Hints

Ensure that all response options areincluded

It is quite surprising how many

questionnaire do not include categoriessuch as Dont know.

Knowing that respondents dont know canbe a very valuable piece of information


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Nurfitri Bustamam13

Some Useful Hints

Avoid acronyms and abbreviations

Can you think of abbreviations that

may be interpreted in different ways?

STD (Standard Trunk Dialing or

Sexually Transmitted Diseases)


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Some Useful Hints

Check the consistency of answer

Depending on the nature of your

questionnaire it may be beneficial to ask

the same questions again using differentwording.

If you are getting different answers to such

questions it casts doubt on the validity of

the entire set of responses for this

particular person.


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Some Useful Hints

Pilot the questioner

Once you have constructed your

questionnaire try it out on a small

sample of the population


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Reference

McAlleer S. Designing and

administering questionnaires. Centre

for Medical Education, University of

Dundee.


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