designa smart med kundresor
DESCRIPTION
an presentation about a work that was made by Karin Hedin and Margareta Gajne at a e-commerce company in Sweden - the mission was to teach and coach the organisation to focus more on the customer and the customer experienceTRANSCRIPT
DESIGNA SMART MED KUNDRESOR "
KARIN HEDIN"UX - DESIGNER"
MARGARETA GAJNE "LÖFVENHOLM"UX - SPECIALIST"
co-create"sluta jobba i silos!
SKAPA GEMANSAM GRUND
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KUNDRESOR SKAPAR STÖRRE KONTROLLAV UX