Eligibility for aNew York Institute

of ManagementCertificate

Dr. Mark Sniukas

Author of The Art of OpportunityGlobal Managing Partner, Territory

Amazon #1 Best Selling New Release on InnovationAmazon Top 10 on Strategy and Competition

DESIGN THINKINGCUSTOMER-BASED

INNOVATIONLearn, practice and master the process and methodologies to activate new customer growth.

forFour Seasons Resort Dubai

at Jumeirah Beach

March 29th, 2018

www.retailleaderscircle.com/uae/dtREGISTER ONLINE

OVERVIEW

Are you ready to drive innovation at your company? Do you want to discover unexpected opportunities in themarketplace and understand your customers at a deeper level?

All successful companies must eventually answer the same basic question: How do you establish new growth strategies and business opportunities from within your organization?

The Design Thinking for Customer-Based Innovation Masterclass is a popular program for senior executives that will give you the skills to design new solutions that create value for your customer and your business. You will explore andunderstand the framework of Design Thinking, see it in action and learn how to practically find opportunities for new growth, craft offerings and revenue models to seize those opportunities, and launch your new strategy, venture or businesssuccessfully in the market.

BENEFITSParticipants will gain knowledge and experience applying design thinking tools to their company and gain experience with the process of design thinking for customer focused innovation. After the master class, participants will have learned and experienced the design thinking process and developed new ideas for their business, and how to test them in practice.

WHAT WILL YOU LEARN?

Learn about Design Thinkingby applying the tools and methodologies.

How to create new growth for your business byunderstanding customerneeds.

How to discoveropportunities for customer focused innovation.

How to design innovative offerings, business models, and revenue models for new growth.

PARTICIPANTSSenior executives, VPs, business unit managers, strategists, innovators, business developers, marketing and salesexecutives, and entrepreneurs who want to take their organization to the next level by applying modern design thinking and innovation practices.

TurnCUSTOMERS’ NEEDS INTOBUSINESS OPPORTUNITIES

PROGRAM OUTLINE

What is Design Thinking?An introduction to design thinking as a methodology for innovation.

> Design Thinking Process> Design Thinking Tools> Design Thinking Mindset

Finding Opportunities for Customer Focused Innovation

> Understanding your customers> Empathy mapping> Customer experience/journey mapping> Finding opportunities for innovation

Innovation for New Growth

> The Art of Opportunity Canvas> Applying design thinking principles to create new innovative offerings, business models and revenue models> Examples of human-centered innovations

Program LeaderDr. Marc Sniukas works with global leadership teams on how to grow, renew, transform and evolve their organizations — in fresh ways. He’s passionate about designing, and supporting leaders and their teams in using, novel practices for crafting strategies, transformingorganizations, and making them more entrepreneurial, innovative, agile, and responsive.Marc merges a unique expertise on strategy, innovation and business models with insights onexecution, new ways of working, and organizational transformation to enable your organization deliver growth and renewal. Marc is a member of the founding team and global managing partner at Territory, a global management consultancy, and the author of The Art of Opportunity.

New York Institute of Management is consistently acclaimed

as one of the leading leadership development and capability

building organizations. With an established reputation for

leadership excellence working with the wold’s leading

multinationals, NYIM pioneers innovative approaches to

effective corporate learning.

Eligibility for a New York Institute of Management Certificate.

Delegates must meet two criteria to be eligible for a New York

Institute of Management Certificate for this program:

1. Satisfactory attendance – delegates must attend all sessions

of the masterclass. Delegates who miss more than 2 hours

of the masterclass sessions will not be eligible to sit the

course assessment.

2. Successful completion of the course assessment

EARLY REGISTRATION Until 02/15/2018 STANDARD REGISTRATION

One Full Day Workshop $795 $945

Group discounts are available for 3 or more attendees. Register 3 or more attendees and receive a 10% discount on all bookings. Register 4 or more attendees for bigger savings. This discount may not be combined with any other offer. All attendees must be employed by the same organization and must register together in one transaction. One invoice will be issued to the group lead.

Terms and Conditions

> Registration fees may not be shared among people from the same firm or company.

> Payment must be received in full by the conference date.

> Any early registration or other discounts cannot be combined and must be applied at the time of registration.

If you are unable to attend the conference, you may designate a substitute. Substitution, cancellation and refund requests must be

made via e-mail to register@innoverto.com. There are no refunds for no-shows.

CANCELLATION POLICYDetails confirming your participation will be sent upon

receipt of your registration and payment. As a limited

event, no cancellation will be allowed once a registration

is received. We do however allow you to hand over your

ticket.

Innoverto is not responsible for any loss or damage or

liable in the case the training is cancelled or postponed

due to a fortuitous or unforeseen event such as natural

disasters or act of God or any other event that prohibits

the training from running. For purposes of this clause, a

fortuitous event shall include, but not be limited to: war,

fire, labor strike, extreme weather or other emergency.

Innoverto reserves the right to change the speaker/

trainer or parts of the content in case circumstances

beyond the control of Innoverto necessitate these

alterations, such as changes from the speaker/trainer.

Any substitutions or changes will be communicated and

are always kept to a minimum.

PAYMENT OPTIONS

Cheque/Bank DraftMade payable to Innoverto FZ LLC

Direct Bank TransferRAK BankAddress:Branch: AL QUOZ, DUBAIRAKBANK, P.O. BOX 1531, Dubai, UAETelephone: +971 4-2130000

AED Account: 0352522242001SWIFT: NRAKAEAKIBAN: AE840400000352522242001

USD Account: 0352522242002SWIFT: NRAKAEAKIBAN: AE570400000352522242002

GROUP BOOKINGS

Please note: All prices listed are exclusive of GCC VAT at 5%. This amount will be added to the total of all orders when being billed.

www.retailleaderscircle.com/uae/dt Email: register@innoverto.comTo Register, Call +971 4 338 5690