dell oem appliance slicksheet
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8/13/2019 Dell OEM Appliance Slicksheet
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Dell OEM Appliance Solutions Focus on what you do best and leave the hardware and services to Dell
Appliances meet customers’ needs for a total solutionOf all the advantages of appliances for solution providers, the most compelling is that
it can dramatically improve your customers’ experience with your product and offer
a better return on their investment. For you, that can not only increase revenue, butalso increase your competitiveness.
• Fast time to market, low costs. Deploying your solution on a controlled plat-
form can considerably reduce development and test time compared to traditional
software delivery. This simplicity can help you activate new sales channels.
• Reduced install time and support effort. Time spent on customer support can
also be greatly reduced.
• Easy for customers to buy. No-hassle installation combined with bundled field
service makes appliances more cost-effective for customers than traditional soft-
ware. Customers do not have to buy and provision their own hardware.
• Expand the reach of your brand. Appliances, visible within your customers’
offices, build recognition and add a new source of revenue.
Dell offers a complete OEM appliance solutionYOUR SOLUTION. YOUR BRAND. DELL POWERED. Using Dell hardware as
the foundation for your appliance utilizes our worldwide reputation for quality and
value derived from the Dell supply chain. Your customers may never see the Dell
name, but the value of a smooth-running, streamlined appliance program will be
felt throughout your company.
Dedicated OEM support and services worldwideWe know, the last thing you want is to get into the hardware business. That’s why
Dell keeps hardware hassles to a minimum by providing comprehensive support for
its OEM customers:
• A dedicated OEM account team that knows your business
• Dedicated OEM engineering, product development, and logistics resources
supporting your design, implementation, and change management needs
• A full suite of OEM services including:
– Product customization, manufacturing, and fulfillment
– Dell on-site field service1 and limited warranty2 and spare parts in more than 150
countries worldwide3 (helps keep downtime to a minimum vs. a swap-out approach)
– Dedicated OEM hardware support call center
Stable, relevant server technology that yourcustomers already trustDell™ PowerEdge™ servers, built on advanced industry-standard technology, are
designed for reliable operation over long periods of time.
• Simplify operational requirements: Deployment, management, and
maintenance
• Optimize performance: System configurations tailored to your needs
• Deliver sustained long-term value: Solid, reliable design and construction
Long-term value for you and your customers When you team with Dell, you gain the advantages of the Dell direct model,
obsession with quality, and an overall culture of efficiency. When we build
your unit to order, your investment in inventory can be reduced considerably com-
pared to vendors that build in batches and ship from inventory. Dell quality also
stands behind every unit you sell. Let us worry about component supplier man-
agement and quality implications from design to build to in-field services. This is
what we do best.
Have confidence that you are passing on both consistent value and Tier 1 quality to
your customers from a supplier that’s in it with you for the long term.
WHY APPLIANCES
Appliances meet your customers’ needs for a total
solution with an improved overall experience. To
you, this can translate into added revenue streams
and enhanced competitiveness.
WHY DELL
Base your appliance solution on Dell hardware
that your customers already trust. Our dedicated
account teams and services worldwide will deliver
sustained long-term execution and value through-
out your product life cycles.
DELL BRANDING SOLUTIONS
Both off-the-shelf and fully managed customization
services are at your disposal. Dell engineered. Your
specs inside. Your brand outside.
Dell OEM Industry Solutions
OEMPlanning
OEMDeployment
OEMPost-
Deployment
EnterpriseProduct
Development
CustomFactory
Integration
CustomFulfillmentServices
Asset Recoveryand Recycling
Services
TrainingServices
HardwareSupportServices
Warrantyand Spare
Parts
Dell OEMServices Suite
OEM services thatcover your full
product life cycle—
from end to end.
Your Solution. Your Brand. Dell Powered.
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8/13/2019 Dell OEM Appliance Slicksheet
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Metal bezels on rack servers for durability and sleek
appearance
Factory-installed hard drive labels for enhancedmanagement and durable metal hard drive
carriers
Consistent internal and external color coding for
easy access
Programmable LCD for fault alerts
Form Blank orModel Sockets Factor Custom Bezel
PowerEdge 860* server 1 1U rack Yes
PowerEdge 1950* server 2 1U rack Yes
PowerEdge 2950* server 2 (Intel) 2U rack Yes
PowerEdge 2970* server 2 (AMD) 2U rack Yes
PowerVault MD1000 Disk expansion 3U rack Yesenclosure
* This device has not been approved by the Federal Communications Commission for use in a residential environment.This device is not, and may not be, offered for sale or lease, or sold or leased for use in a residential environment untilthe approval of the FCC has been obtained.
The unique Dell custom factory-integration (CFI) process and custom fulfillment services make customization fast,
efficient, and economical. OEMs have a choice of two approaches:
OEM Ready. This off-the-shelf service provides generic and do-it-yourself branding options for the bezel.
Generic BIOS, documentation, packaging, and custom components are also offered in a cost-effective manner.
OEM Custom. Take your branding to the next level with customization options and consulting services that
include: custom hardware branding, OS certification, mechanical engineering, regulatory compliance, custom
components, and partner identification for specialty projects.
Differentiation that matters
How does your hardware supplier stack up?
Dedicated OEM sales and support Yes
Tier 1 quality/supply chain control Yes
Branding flexibility Yes
Ordering, shipping, invoicing flexibility Yes
Service: On-site1 Yes
Unit replacement Yes
Built to order/low inventory carrying costs Yes
U.S.-based manufacturing Yes
Strong reputation with end customers Yes
Worldwide regulatory compliance services Yes
Support services Worldw
Shipping Worldwi
Access to Dell resale channel Yes
Dell OEM Branding SolutionsDell engineered. Your specs inside. Your brand outside.
More information? www.dell.com /oem
Contact us? [email protected]
Your Solution. Your Brand. Dell Powered.
1 Service may be provided by third party. Technician will be dispatched if necessary following phone-based troubleshooting. Subject to parts availability, geographical restrictions and terms of service contract. Service timingdependent upon time of day call placed to Dell. U.S. only.
2 For a copy of our guarantees or limited warranties, please write Dell USA L.P., Attn: Warranties, One Dell Way, Round Rock, TX 78682. For more information, visit www.dell.com/warranty.3 Service may be provided by third party. Availability limited. Other conditions apply. See www.dell.com/intlsvc for current list of eligible systems and selected countries. External devices excluded; availability of specificparts varies in each country.
Meaningful innovation that your customers can use every day
The customer-driven design of Dell™ 9G PowerEdge™ servers Customers aren’t shy
about asking what‘s under the
hood, and we are proud to say
it’s Dell. Frankly, we just don’t
have hardware issues with
Dell—period.”
— Steve Shray
Senior Vice President of Engineering and Operations
IronPort
Dell Case Study: IronPort, February 2006