deliverable d8.1 project website - europa

The GET Service project (http://www.getservice-project.eu) has received funding from the European Commission under the 7th Framework Programme (FP7) for Research and Technological Development

under grant agreement n°2012-318275.

25 February 2014 Public Document

ICT-2011.8 GET Service Project

2012-318275

Deliverable D8.1

Project Website


GET Service ICT-2012-318275 ©GET Service consortium 1

Project acronym: GET Service Project full title: Service Platform for Green European

Transportation

Work package: 8 Document number: D8.1 Document title: GET Service Project Website Version: 1.1

Delivery date: 31 March 2013 (M6) Actual publication date (website): Actual publication date (this report):

31 March 2013 24 February 2014

Dissemination level: Public Nature: Other

Editor(s) / lead beneficiary: EXODUS Authors(s): Andreas Raptopoulos

Laurens Schrijnemakers Reviewer(s): Remco Dijkman



Contents Executive summary ............................................................................................................................. 3 1 Introduction .................................................................................................................................. 4

1.1 Addressing Review Comments ............................................................................................ 4 2 Web Site Design and Implementation ......................................................................................... 4

2.1 “Home” Area ......................................................................................................................... 6 2.2 “About the Project” Area ....................................................................................................... 7 2.3 “Structure” Areas .................................................................................................................. 8 2.4 “Consortium” area ................................................................................................................. 9 2.5 “News” Area ........................................................................................................................ 10 2.6 “Papers & Events” Area ...................................................................................................... 11 2.7 “Newsletter” Area ................................................................................................................ 12 2.8 “Public Deliverables” Area .................................................................................................. 13 2.9 “Site map” area ................................................................................................................... 14 2.10 “Members” Area .................................................................................................................. 15 2.11 “Contact” Area .................................................................................................................... 16

3 Statistics .................................................................................................................................... 16 4 Social Media .............................................................................................................................. 17



Executive summary This deliverable is a supplementary document to the web site of the GET Service project. Its main scope is to describe in brief the sections of the web site, as well as to provide screenshots presenting what it is actually described. The aim of the web site is to ensure that the GET Service Consortium has a main and useful channel for disseminating the project’s results as well as provide information on news and events taking place in the context of GET Service project.

The web site will typically but not limited to the following types of information:

• Useful information in the project

• Project’s progress and up-to-date information

• Project’s structures

• Public deliverables

• Dissemination material



1 Introduction The main objective of the GET Service project is to develop a Service Platform for Green European Transportation (GET). The platform should facilitate real-time aggregated planning, synchro-modal (re-)planning, reduction of empty miles and co-modal planning. Effective communication to potential stakeholders including transportation companies, governments and research institutions is essential in achieving this goal. A website has been built that serves as a major dissemination tool for GET Service’s activities. It is hosted by GET Service partner EXODUS. The website will provide a constant, up-to-date flow of information on the project results and findings. It includes the project description and provides access to public documents, links with the partners involved in the project and related projects’ websites. For an efficient post-project exploitation of the results it is essential for the website to remain accessible for the public for longer than the project duration. Therefore the consortium will keep it alive for at least four years after the project end. The website targets both a transportation and logistics audience and an information systems audience. For internal communication and hosting of restricted and confidential content there is a collaboration site (“member’s area”) that is also hosted by EXODUS. Although a link exists from the public site the collaboration site is password protected and not accessible to the general public. The remainder of this document will focus on the publicly accessible GET Service website.

1.1 Addressing Review Comments Review Comments Answer

The deliverable could be vastly improved by providing some more information about the impact of the website, such as usage statistics…

Two more sections were added concerning the statistics (Section 3) and the social media strategy (Section 4).

…why some elements are like this …. Additions throughout the document and mainly in Section 2 address the rationale behind the design.

…and who they are addressed to In the introductory part of Section 2 a presentation of the segments that the site addresses was added.

The links with social networking channels should be activated and made popular with some relevant information

Section 4 includes details relevant to the use of social media.

2 Web Site Design and Implementation The GET Service website was implemented using e-Centric which is a CMS platform developed by EXODUS, and is hosted in a web server owned by EXODUS. Accessibility will be obtained through the URL http://getservice-project.eu/ . The website is based on a simple design, which is fast loading, browser compatible (Internet Explorer, Mozilla Firefox, Opera, Google Chrome, et cetera) and focuses on the content. All pages provide a header with the GET Service logo at the top of the web page while additional links to the European commission webpage and the Seventh Framework Programme are also included in the left column. For the logo and the graphics in general (top header, colours, fonts etc) Frisbi (http://www.frisbi.nl/) was responsible, creating a design dedicated to the project house style.



The website is separated into eleven sections. Two key menus, one horizontal and one vertical are positioned in the web site, consisting of seven and four key buttons, respectively. The vertical key formation is located at the left side of the website page while the horizontal one is located at the top left side of the webpage. The horizontal buttons are always available for access, during user’s browsing through the entire website while the vertical row of buttons appears only where needed. The main rationale behind the design is to follow a unified approach in the main dissemination means (website and flyers). So the aim is to create a brochure like feeling to the visitor. Thus the headers, colours, pictures and fonts are similar, in both flyer and web-site. Stakeholder or audience groups for the GET Service project are diverse, ranging from technology industries, software companies, academic and research groups and general public. The groups and their characteristics that the website addresses are the following:

• Academic visitors: who are interested in the research and publications taking place in logistics, business process management and green transportation fields

• Industrial logistics’ providers: who are interested on what taking place in their field for adopting cost-effective solutions in terms of time and cost of transportation as well as the CO2 emission which will promote their social responsibility as companies

• Software development and business process management companies: who want more information on the edge technological advantages in the field of BPM, planning and mobile applications as well as identify basic directions on the progress of the corresponding trends

• General public: who would like to get more details on research initiatives taking place in European level as well as get understandable and easy-to-access pieces of information on the GET Service project

• European Commission: which is interested, in general, on the progress of the project, the events that consortium members have participated, produced publications and cooperative activities between GET Service and other FP7 projects



2.1 “Home” Area The “Home” area presents GET Service project at a glance. This page includes the project basic aim (right banner) as well as it contains a one-pager style project overview that the reader can use to obtain a quick overview of the project. The information maintained here is the same as the one presented in project’s flyer. The visitor has a quick and direct access to the goals and impact of the project which is explicitly highlighted with the use of corresponding figures.

Figure 1: "Home" area screenshot

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GET Service: Efficient Transportation Planning

and Execution

The GET Service platform provides transportation planners with the means to plan

transportation routes more efficiently and to respond quickly to unexpected events

during transportation. To this end, it connects to existing transportation management

systems and improves on their performance by enabling sharing of selected information

between transportation partners, logistics service providers and authorities.

In doing so, the GET Service platform will help to:

improve the modal split;;

reduce the number of empty miles;; and

reduce transportation times.

This enables transportation companies to operate more efficiently. By improving the

modal split in Europe by just 2% and the number of empty miles by just 1%, the total

energy cost of transportation can be reduced by around 2.3 million liters of diesel, while

the total CO2 emission in the EU can be decreased by 6.5 million tonnes CO2.

GET Service: Reduce cost, CO2 emission and

Transportation time

The GET Service platform considers the following scenarios:

1. Real-time planning. While most transportation plans are made based on scheduled

departure and arrival times, a planner can benefit from real-time insight into current

delays of connecting modes of transportation, current handling times at terminals, and

current administrative delays. Better insight enables tighter planning by reducing slack

and taking changed cut-off times into account. At the same time, it reduces the risk of

missing connections, which encourages planners to use a better modal split.

2. Optimal resource selection. Much time is lost with determining the availability of a

transportation resource. Real-time insight into the available transportation capacity in a

certain area significantly reduces empty miles, because the closest transportation

resource can easily be selected. When real-time information on multiple modes of

transportation is available, this can also improve the model split.

3. Executing changes during transportation. Dynamically changing the transportation plan

while it is being executed is extremely hard. By creating real-time insight into the status

of the transportation plan, disruptions of the plan and alternative transportation options,

and by facilitating the execution of the tasks associated with changing the transportation

plan, transportation times can be reduced. At the same time true synchro-modal

transportation can be enabled.

GET ServiceThe GET Service platform

improves the efficiency of

transportation by supporting

commonly occurring scenarios

at logistics service providers.

These scenarios show that by

sharing information, the GET

Service platform reduces

planning and re-planning

effort, facilitates the selection

of better transportation options

when planning and enables a

planner to efficiently change a

transportation plan as it is

being executed.

Home Project News Sitemap Members' area Contact Us



2.2 “About the Project” Area “About the Project” area lists the basic details of this project. From this page the reader can follow links to the following subsections:

• Social needs

• Objectives

• GET Service Solution

• Innovation

• Progress beyond the state of the art

• Expected impact

Figure 2: "About the Project" Area Screenshot

A bout the

Pro j ect

S tructure

Consor ti um

Papers & Events

Newsl etter

Publ i c

Del i verabl es

Useful L i nks

| | | | |

About the Project

Societal needs

Objectives

GET Service Solution

Innovation

Progress beyond the state of the art

Expected Impact




2.3 “Structure” Areas This section is meant to give a comprehensive overview of the structure of the project and contains three sub-sections. These are the work plan, the work packages and deliverables of the GET Service project, each of which are linked to a page where more detailed information is given.

Figure 3: "Structure" area screenshot

A bout the

Pro j ect

S tructure

Consor ti um

Papers & Events

Newsl etter

Publ i c

Del i verabl es

Useful L i nks

| | | | |

Structure

Work Plan

Work Packages

Deliverables




2.4 “Consortium” area The “Consortium” section contains a list with all the members of the consortium. For more information about each consortium member, a hyperlink to the beneficiary’s official website is applied by pressing the corresponding partner’s logo. The section contains the list of affiliated partners under relevant title. These partners are not members of the consortium but indirectly participated to the project by providing their data and technical expertise to the system design. It was decided that their reference should be put under this section in order to give emphasis on the importance of their contribution to the GET Service project.

Figure 4: "Consortium" area screenshot



2.5 “News” Area The “News” area presents an up-to-date list of all the project news and accomplishments. It maintains details on the events that consortium members participated, news on the plenary and face-to-face internal meetings of the project, information on the GET Service periodic review results and GET Service initiatives organized by consortium members (e.g. workshops, conferences etc). This section will be continuously updated until the end of the project.

Figure 5: "News" area Screenshot

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News

10/01/2013 - GET Service Project at the ICT 2013Dr. Dimitrios Vasilliadis and Mr. Andreas Raptopoulos will represent GET Service Project....

10/01/2013 - GET Service Project at the ECITL ConferenceProfessor P.W.P.J Grefen will represent GET Service Project....

09/30/2013 - 4th General Assemply Meeting in Athens

The 4th General Assembly of GET Service project took place in Athens from 23rd to 24th of September in EXUSpremises....

09/17/2013 - GET Service Project at DERI, Galway, IrelandProf. Jan Mendling held a talk at DERI, Galway, Ireland....

09/10/2013 - Data discussion meeting on the 5th till 6th of September in Roosendaal at Jan de Rijk

headquarters, Netherlands

Together with TU/e, TransVer, Portbase, WU Vienna, HPI, and JdR a workshop....

07/23/2013 - HPI hosted the second WP6 discussion meeting on the 2nd till 4th of July in Potsdam, Germany

WU Vienna and HPI discussed current definitions and relevant terms of event processing....

06/27/2013 - 3rd General Assembly Meeting in Karlsruhe

The GET Service project consortium held its second general assembly at the PTV headquarters in Karlsruhe....

05/17/2013 - Workshop about the container export scenario via the port of Rotterdam

Together with Portbase, PTV, IBM and TU/e a workshop about the container export scenario via the Port ofRotterdam, took place in Roosendaal....

04/29/2013 - HPI hosted a first WP6 discussion meeting on the 22nd and 23rd of April in Potsdam, Germany

WU Vienna, TransVer, IBM Research, and HPI discussed current activities and deliverables of WP6 (InformationAggregation Service) on the 22nd and 23rd of April, 2013 at HPI Potsdam, Germany....

04/29/2013 - Impressions from Tag der Logistik (Supply Chain Day), April 18th, 2013

Today's, topics in logistics are manifold, from physical internet, over global network visibility to lean and greenlogistics....

04/16/2013 - Tag der Logistik (Supply Chain Day)We are looking forward to visiting Tag der Logistik (Supply Chain Day) at TU Berlin on the 18th of April....

04/17/2013 - PTV Group hosted the GET Service usage scenario workshop on the 9th and 10th of April in

Karlsruhe, Germany

Another usage scenario workshop together with TU/e, Jan de Rijk and Portbase took place in Karlsruhe at PTVheadquarters....

03/28/2013 - The GET Service Project at University of Ljubljana, SloveniaProf. Jan Mendling gave a presentation....

03/26/2013 - Meeting in Vienna University of Economics and Business

On 18th and 20th of March 2013 a meeting between TU/e OPAC and WU took place in Vienna University ofEconomics and Business....

02/28/2013 - Meeting between HPI, Jan de Rijk Logistics and PortbaseOn 21-22 of February 2013 HPI visited Jan de Rijk Logistics....

02/01/2013 - GET Service Plenary Meeting in RotterdamThe GET Service project had a General Assembly meeting in Rotterdam from 23-25 January 2013....

12/14/2012 - Meeting between German and Dutch Partners

On December 12th 2012, Dutch and German partners met in Dusseldorf....

09/25/2012 - GET Service Kick off meeting - Project Starts!

The kick-off meeting of the GET Service project is going to take place from the 3rd through the 5th of October....




2.6 “Papers & Events” Area “Papers & Events” area is used to keep the potential website users up to date concerning the organization of events and conferences related to the project objectives as well as the papers presenting its GET Service research results. Where allowed, these papers are also available for downloading. This section is expected to include more material as the project progresses and thus more scientific results are produced. This page will be continuously updated until the end of the project.

Figure 6: "Papers & Events" area screenshot

A bout the

Pro j ect

S tructure

Consor ti um

Papers & Events

Newsl etter

Publ i c

Del i verabl es

Useful L i nks

| | | | |

Papers & Events

The project was presented or published papers in the following events:

1. 1st October 2012: The GET Service project is presented to the European Supply Chain Forum(http://escf.ieis.tue.nl/).

2. 8th November 2012: Paul Grefen, Marcel Huschebeck and Remco Dijkman attended at the European Conferencefor ICT in Logistics (http://www.ecitl.eu/), were the GET Service project was also presented.

3. 15-17th January 2013: GET Service does a tour of the Viennese universities (University of Vienna, TechnicalUniversity of Vienna, and Wirtschaftsuniversitat Wien). Intensive discussion with the Adventure project

(http://www.fp7-adventure.eu/project/).

4. 16th July 2013: GET Service participated in the ADVENTURE mini-cluster Meeting, where GET was also presented.

The other participating projects were: ARUM, CREATE, EXTREMEFACTORIES, ADVENTURE, PREMANUS, MSEE

and IMAGINE.

5. 26th August 2013: The GET-related paper with the title "Towards the Enhancement of Business Process Monitoringfor Complex Logistics Chains" was presented at the 3rd International Workshop on Process-Aware Logistics

Systems (http://pals2013.cnam.fr/index.html), Beijing, China, in conjunction with the BPM'2013. The paper will appear

soon in the workshop proceedings published by Springer in a single LNBIP volume dedicated to the proceedings ofall BPM 2013 workshops.




2.7 “Newsletter” Area From “Newsletter” area the potential users will be able to download GET Service newsletters. The first newsletter is expected to be available during Y2 of the project. This page will be continuously updated until the end of the project

Figure 7: "Newsletter" area screenshot

A bout the

Pro j ect

S tructure

Consor ti um

Papers & Events

Newsl etter

Publ i c

Del i verabl es

Useful L i nks

| | | | |

Newsletter

From this page you will be able to download the GET Service newsletters.

Stay tuned.




2.8 “Public Deliverables” Area In this area all public deliverables are posted and can be downloaded. The list GET Service public deliverables are found in the project’s DoW. Public deliverables are the “project’s progress identity” to the outside world, so it was decided to dedicate a separate section under this title. This section will be constantly updated until the end of the project.

Figure 8: "Public Deliverables" area screenshot

A bout the

Pro j ect

S tructure

Consor ti um

Papers & Events

Newsl etter

Publ i c

Del i verabl es

Useful L i nks

| | | | |

Public Deliverables

Click here to download GET Service's public presentation in .pptx format. The document presents the objectivesthat GET Service aims to achieve as well as the challenges that the project confronts.

D1.4.1: Evaluation plan. The objective of the GET Service evaluation plan is to track the project progress as wellas provide a feedback loop from the end users to the software in order to increase its functionality.

D2.1: Report Message Standards. In this deliverable the following aspects are covered:The role of the architectureThe set-up of the GET Service architectureCompliancy to existing message standards / architecturesRelation to e-freight

D5.1: A Review of Transportation Planning Tools. This document is prepared to see the whole picture of thestate of the art transport planning tools for the Green European Transportation (GET Service) project. Around 49Transportation Management System (TMS) solutions and four online freight platforms are available in the market.This report used the available professional and academic literature, software vendor websites, etc. to identifythese tools, and review their functionalities with regards to several dimensions. The focus on the use of theplanning tools in real life environment is extremely important. The real life world is dynamic and stochastic andinformation on this setting should be available via the GET framework as planned.

D6.1: Taxonomy of transportation-related events. The objectives of this document is to sudy the events that mayoccur in transportation and how they will look like, as well as how they can be captured and processed by asystem similar to GET Service Platform.




2.9 “Site map” area The “Site map” area provides a tree diagram of the developed website structure of this project.

Figure 9: "Site map" area screenshot

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Sitemap

About the Project

Societal needs

Objectives

GET Service Solution

Innovation

Progress beyond the state of the art

Expected Impact

Structure

Work Plan

Work Packages

Deliverables

Consortium

News

Papers & Events

Newsletter

Public Deliverables

Useful Links




2.10 “Members” Area The “Members Area” section of the web site can be accessed only by the beneficiaries of the GET Service project. The members' area is based on the Mindtouch Collaboration Environment. All beneficiaries have a unique account which can used to login to the site and download/ upload the deliverables, presentations or other files which are restricted to the private area. This section will also be continuously updated until the end of the project.

Figure 10: "Members" area screenshot

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Members' area

You are about to enter the Members' Area of GET Service project.

Access to this area is granted only to the participants of the GET Service consortium.

To enter the members' area, please click the button below.

IMPORTANT NOTICE

The GET Service members' area is based on MindTouch Core/DReAM.

Please enter your username and password as supplied to you by EXODUS S.A.

ENTER THE MEMBERS' AREA




2.11 “Contact” Area In the “Contact” area, contact information on the project is given. Currently, this section contains contact details of the key persons involved in the GET Service project so that visitors are able to contact them for further information.

Figure 11: "Contact" area screenshot

3 Statistics The statistics of the web-site are extracted using Google Analytics1 and are reviewed on monthly basis in order to review the impact of the project. Based on this, modifications on the content and the design of the GET Service size may take place targeting to a more active interaction and engagement of the visitor. The current design of the GET Service website went live from April 2013. Until now (24/02/2014) 1195 visits have taken place, from 718 visitors. The average visit duration is about 3 minutes and 42 seconds and the percentage of new visits is 58.74%. By looking the number of visits per there in upward trend in time with a peak on September 2013 when the Y1 of the project completed (Figure 12).

1 https://www.google.com/analytics/

| | | | |

Contact Us

For more information about the GET Service project please contact:

Mr Remco Dijkman (for matters concerning project content)

Mr Laurens Schrijnemakers (for administrative matters)

[email protected]

Postal address:

Remco Dijkman

P.O. Box 513, Pav D.10

5600 MB Eindhoven

The Netherlands




Figure 12: Number of Visits per Month

The places and the corresponding statistics where the web-site visits took place are the presented in the following table: Table 1: Location web-site statistics

Country / Territory Visits % New Visits

New Visits

Bounce Rate

Pages / Visit

Avg. Visit Duration

Austria 245 61,63% 151 54,69% 3,33 133,20 Greece 211 26,07% 55 37,91% 8,31 650,98 Netherlands 202 44,06% 89 49,01% 4,26 231,68 Germany 152 61,84% 94 54,61% 3,30 113,89 United States 44 81,82% 36 79,55% 1,75 35,05 Spain 43 79,07% 34 53,49% 4,19 149,26 Italy 32 56,25% 18 71,88% 2,44 46,56 United Kingdom 30 83,33% 25 56,67% 4,07 107,73 Switzerland 23 47,83% 11 56,52% 2,83 182,57 India 20 100,00% 20 90,00% 1,25 42,40

1195 58,74% 702 54,90% 4,08 222,35

From the table above (Table 1) it can be seen that most of the visits are from European countries as the dissemination activities during the project’s initial steps focused on the European level. However there are visits also from countries outside Europe like United States and India. The number of this type of visits is expected to increase with the participation of GET Service members to international ITS conferences (e.g. ITA Europe/World and TRA).

4 Social Media The use of social media is an alternative dissemination channel. For the time being there is an active Twitter account (https://twitter.com/g_e_t_service) that is also available through the GET Service web site. Currently (24/02/2013), the account has 10 followers and follows 9 other accounts. Unfortunately the usage of social media is not as active as it should be, mainly due to the fact that the first tangible project results were available from the end of Y1. However during Y2 and Y3 this situation will be reversed. The consortium targets 30 new followers per year in Twitter. Additionally a LinkedIn2 account and a YouTube3 channel will be created, as supplementary channels of social

2 http://www.linkedin.com/ 3 www.youtube.com



interaction targeting to the creation of a wider user basis and to the collaboration with corresponding work groups and exchange of knowledge. The more active usage of social media will bring modifications to design of the web-site. These include videos uploaded to the GET Service’s YouTube channel and published to the web-site, the presentation of twits from the project’s twitter account and following accounts and the inclusion of links for visiting the pages of these social media. These changes are expected to go “live” at the end of M18 of the project. Finally the participation of GET Service’s members to international conferences gives a great chance for more intensive dissemination of social media. The work-plan for the usage of social media until the end of Y2 is the following:

• M18: Implementation of design changes in the web-site • M18: Creation of LinkedIn and YouTube accounts • M20: Post to GET Service web-site of a corresponding to the project video • M22: 10 new twits by the end of M22 • M24: 30 new twitter followers by the end of Y2

deliverable d8.1 project website - europa

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