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Zenoss Service Dynamics

May 30, 2012

Deep Dive: Automation of Events Notifications & Triggers

Transforming IT Operations

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Agenda

• House Keeping • Twitter / Google+• Zenoss Overview

• Brief Introduction to Zenoss

• Deep Dive Content

• Commercial Open Source vs. Proprietary Software

• Questions and Answers

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Housekeeping

•Please submit your questions in the Q&A window at any time.

•For any audio or technical issues, send a message in the chat window to the Moderator.

•This webinar is being recorded, you will be sent a link to the recording within 24 hours.

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Housekeeping

• Interactive Discussions•#zendd•WebEx Questions

• Keep the Dialog Going•deepdive@zenoss.com

• Ongoing•@zenoss•@platenreport•Google+•Facebook•blog.zenoss.com

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Zenoss at a Glance

Cool Vendor inIT Operations 2010

Best Monitoring Toolfor the Cloud

Transforming IT Operations• Founders lived the pain of legacy platforms at pioneering cloud

providers• New approach to both technology and business

Leading Commercial Open Source Player in Category• Large Global Footprint: 1.8M Downloads, 30K Organizations, 175

Countries• Large Active Community: 100K Members• Rapid Innovation & Lower Costs

Fastest Growing Enterprise Management Software Company

• 2010 and 2011 Inc 500• 2011 #22 on Deloitte Fast 500• Growth across key segments: Enterprise, Web, Federal, SMB, Service

Provider

Most Widely Adopted Cloud Management Console• Largest install-base of any cloud-capable management product in the

market• Unifies physical, virtual & cloud monitoring• Enables public, private and hybrid cloud scenarios

Strong Business & Team• Rapid growth with new customer acquisition and retention• Annapolis, MD & Austin, TX & San Jose, CA

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Zenoss Service Dynamics Architecture

ANALYTICS & OPTIMIZATION

SERVICE IMPACT & EVENT MANAGEMENT

RESOURCE MANAGEMENT

Agentless Multi-protocol

ResourceModel

AnalyticsWarehouse

Events

Service Model

UnifiedPresentation

Layer

Aggregation Analytics Engine

CommonMessagingPlatform

Web CLI

IntegrationRESTAMQPJSON

Mobile RBAC

CollectionCollection

Metrics

Service CatalogProvisioning

CMDBOrchestrationService Desk

BillingOther Managers

CommonInformation

Model

CommonExtensibilityFramework"ZenPack"

Discovery & Modeling Collection Notification &

Control

Event Manager Impact EngineEvent Manager Impact EngineEvent Manager Impact Engine

HTTPTCPSNMPWMI SSH ICMP SMTP/POPREST SOAP

VMwarevSphere

VMwarevCloud

Cisco UCS

WEBM

AmazonAWS

SMSJMXWIN-RPC

Cisco UC

ODBC

Cisco AXL

libVirt &libCloud

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Deep Dive:Architecture

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Deep Dive - Architecture

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Deep Dive Architecture Event System

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Deep Dive – Event Flow

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Deep Dive – Process Interaction

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Managing Your Event Console

Event Transforms and Impact Policies

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Event Basics

Mapping

Transformation

De-Duplication

Clearing

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Mapping – Scenario

Event eventClass

eventClassKey

Other Attributes..

“eventClass” is set

No mapping is performed. Event isplaced into the specified eventclass.

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Demo

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THANK YOU QUESTIONS & ANSWERS#zendd