decisionspace suite installation guide...

DecisionSpace® SuiteVersion 5000.8.3.0Installation Guide

©2013 Halliburton

You can find related documents by navigating to the Landmark Software Manager directories below.

For Oracle® and OpenWorks® installation procedures, navigate to Information Management & Infrastructure\Release\OpenWorks Database with Oracle for Linux or for Windows.

For Landmark Application Manager installation procedures and information regarding licensing, navigate to Tools\Release\LAM 5000.0.3.0 Windows or LAM 5000.0.3.1 Patch Linux.

To use DecisionSpace® GIS module, you must install DecisionSpace® GIS Runtime located on Landmark Software Manager at DecisionSpace Desktop\Release\DecisionSpace® GIS Runtime.

To run the Well-tie workflow, you must install Well Seismic Fusion™ software. For installation procedures, navigate to DecisionSpace Desktop\Release\Well Seismic Fusion Software Version 5000.8.3.0 Installation Guide for Lx64 or Windows64.

ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Important Considerations for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

DecisionSpace® Suite Software Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Plotter Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Installing DecisionSpace® Suite Software on Linux . . . . . . . . . . . . . . . . . . 26

Installing DecisionSpace® Suite Software on Windows 7 . . . . . . . . . . . . . 37

Appendix: Using DecisionSpace® Suite Software with the EDM™ Database . . . 48

Appendix: Post-Installation Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Appendix: Environment Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Contacting Landmark Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

DecisionSpace® Suite Version 5000.8.3.0 Installation Guide

5000.8.3.0 Installation Guide Page 3 of 65 August 2013

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IntroductionDecisionSpace® Suite software is a unified visualization, interpretation, and modeling workspace where asset teams can collaborate more effectively to evaluate and develop assets. It delivers a true multi-user environment with unprecedented integration across multi-domain workflows and data types—all on the award-winning data management foundation of Landmark OpenWorks® software.

The enterprise-scalable collaborative workspace and data management solution empowers asset teams to gather, analyze, and share data faster and make better decisions with robust visualization, interpretation, and modeling. DecisionSpace® Suite software helps organizations harness their collective expertise to evaluate large data sets for hydrocarbon potential, weigh engineering and economic factors, and drive business value.

This installation guide provides instructions for installing DecisionSpace® Suite software version 5000.8.3.0. It contains the following information:

• Components in this software release

• Hardware requirements

• Software requirements

• Installation procedures for Linux and Windows 7

• Post-installation procedures

• Troubleshooting

Refer to the DecisionSpace Suite Software Version 5000.8.3.0 Release Notes for What’s New, and Fixed and Known Problems.



Important Considerations for InstallationDecisionSpace® Suite software version 5000.8.3.0 runs on Red Hat Enterprise Linux 5.x 64-bit or Windows 7 operating systems. For Linux, before running DecisionSpace® Suite software, you must first configure your workstation operating system as described in the section, Linux Operating System Configuration. Omitting these steps may result in the application not running properly.

• Instructions for installing or upgrading Oracle and OpenWorks® servers and clients are provided in the OpenWorks Software Installation Procedures manual for Release 5000.8.3.0 located on Landmark Software Manager. Contact your customer representative if you need access to this site:

https://esd.halliburton.com

• You must obtain the LGCX 5000.8 license file FEATURES from Landmark® Graphics Corporation prior to running DecisionSpace® Suite software version 5000.8.3.0. To obtain a license file you can:

• call the Houston office at 713.839.2200, opt. 6, and the London/Leatherhead office at 44.1372.868686, opt. 6

• fill in the information at the following Landmark site: http://css.lgc.com/psp/crmp/CUSTOMER/CRM/c/X_LGC_CSS.X_LICENSE_SS_RPT.GBL

• DecisionSpace® Suite software version 5000.8.3.0 licensing structure is backward compatible to DecisionSpace® software 5000.6.0.0 licensing. Landmark’s Application Manager 5000.0.3.0 (LAM) installed on a license server is required for a client machine to check out licenses. For information on installing LAM 5000.0.3.0, refer to the Landmark’s Application Manager User’s Guide on Landmark Software Manager.

A new license, DSGEOPROBE, is required to make use of advanced visualization options 3D Volume Blending and 3D Stereo.

• The Well Seismic Fusion™ software has a separate installation, Installation Guide, and Release Notes. WSF is not a requirement for DecisionSpace® software; however, if you want to run the Well-tie workflow, you must first install WSF. Download the Release Notes and Installation Guide from Landmark Software Manager.

• DecisionSpace® GIS software has a separate installation Guide for the DecisionSpace® GIS Runtime. The DecisionSpace® GIS Runtime is not required for DecisionSpace® Suite software; however, to run DecisionSpace® GIS, you must first install DecisionSpace® GIS Runtime. Note: Both the ESRI ArcGIS Engine Runtime 10.0 and the ESRI ArcGIS Runtime 10.1 are supported with the DecisionSpace 5000.8.3 release.They are both referred to as DecisionSpace GIS Runtime 5000.8.3 in this guide. See the DecisionSpace® GIS Runtime Installation Guide on Landmark Software Manager for more information.

• For accessing introductory movies located in Help > Movies, you must install the latest version of Mozilla Firefox or Microsoft Internet Explorer and the latest version of Adobe Flash Player.

• There is a change in 5000.8.3.0 for handling LGC_DATA_HOME. For more information, see “Respecifying a Directory for DecisionSpace® Suite Software Output” on page 52.

https://esd.halliburton.com/download/download.jsp



DecisionSpace® Suite Software ConfigurationThe following software modules are included in the DecisionSpace® Suite software bundle:

• DecisionSpace® Earth Modeling

• DecisionSpace® GIS

• DecisionSpace® Geology

• DecisionSpace® Geomechanics

• DecisionSpace® Geophysics

• DecisionSpace® Petrophysics

• DecisionSpace® Stimulation

• DecisionSpace® Well Planning

• DecisionSpace® Base (This modules includes the Pressworks™ Connector component.)



Plotter Support

Quick PrintOn Windows, the quick print option relies on the standard Windows File/Print mechanism. As long as the printer has a properly installed Windows printer driver that conforms to the printing mechanism of Windows, DecisionSpace® Suite software should support it. Significant testing was performed on Dell, Xerox, and HP small-format devices as well as the wide-format HP T1100 and 4000 Designjets. If you are experiencing missing data using the Quick Print option to wide-format HP devices, try disabling the “Send job as bitmap” option of the driver.

On Linux, the quick print option relies on the Linux LP queue configured on the operating system. PostScript data is sent to the LP queue. Therefore, only PostScript-enabled devices are supported when using the Quick Print option on Linux.

ZEH ServerIf submitting to a ZEH plot server, those printers supported by the ZEH Plotting Solutions software are supported. ZEH supports the following plotter makes:

• Calcomp• Canon• EPSON• HP (PCL, RTL)• iSys• NeuraLog• Océ• OYO• PostScript printers• Versatec• Xerox

It is recommended that you use ZEH rasterizer 3.5.70 or above.

Other Plot ServersIf you are submitting to a third-party print server, consult its documentation for a list of supported plotters.

For SDI rasterizers, it is recommended that you use version R12.0 or higher.



System RequirementsReview the System Requirements section in the OpenWorks ® Software Installation Procedures.

Recommended ConfigurationCPU The optimal hardware configuration varies depending on the size of your

project and workflow. The application requires a x64 processor. Large projects may require one or more Quad Core (or higher) processors for optimum performance. Small projects may use 8 Gb RAM with a Quad Core CPU. Landmark test machines include HP Z800 Workstations with 24/48/96 Gb RAM. See *Memory Considerations for more information.Contact your Landmark Sales Representative for optimized configurations.

Memory (RAM) * See note below table

Minimum: 8 GbRecommended Minimum: 24 Gb

Hard Disk 1.8 Gb is the base installation size for the modules included in the DecisionSpace® Suite software bundle.3 Gb is the installation size for the entire DecisionSpace® Suites software. This includes Well Seismic Fusion and DecisionSpace® GIS Runtime. 500 Mb is the default cache size in the temporary directory of the system.Note: It could require up to 8Gb of free disk space to complete the installation, depending on the sequence and actions to download, unpack, and install.

Display DecisionSpace® Suite software has been tested in a variety of display configurations. For interpretation use, we recommend a dual-monitor configuration:

Dual monitors: Linux -TwinView; Windows 7 - “Extend these displays” setting.Recommended minimum resolution: 1280 x 1024 per monitor.Color Depth: True Color (32-bit)

Graphics Card See Graphics Cards page 13.

Mouse Microsoft-compatible 3-button mouse or 2-button mouse with scroll wheel configured as the middle mouse button.

Installation Device Medium

http://esd.halliburton.com

Platform Operating System

Linux Red Hat Enterprise Linux Workstation 5.x; 5.6 (primary version tested on)

Windows 64-bit Microsoft Windows 7 64-bit

Geosciences Environment (Linux)

Gnome or KDE

OpenWorks® Software OpenWorks® 5000.8.3.0 software (recommended)

Oracle Oracle 10.2.0.5 or,Oracle 11.2.0.2

License Management LAM 5000.0.3.0 and documentation can be downloaded from the Landmark Software Manager.



Document Viewer Adobe Reader 9.x or later

Movies / Online HelpAdobe Flash Player plug-in.

Internet Explorer latest version (Windows)Mozilla Firefox latest version (Linux, Windows)Adobe Flash Player - Refer to the Adobe, Microsoft, or Mozilla web site for the Flash Player plug-in appropriate for your OS.

Recommended Configuration



*Memory Considerations

While the application can run on a system with as little as 8 Gb of RAM, the required memory configuration for optimal performance is dependent on both data set size and customer workflow. Even with small memory sizes, the system will handle a large amount of named data added to the session. Also, the number of other applications running and their memory requirements are important to include when considering the needs of the overall workflow.

Shared memory for seismic data is frequently the single largest contributor to memory usage. For most workflows, when shared memory is used, the aggregate size of shared memory volumes should be considerably less than available system RAM. This allows space for interpreted data objects and other system activity. It is important to balance memory use among shared memory usage and the requirements of other applications, including DecisionSpace® Suite software.

General guidelines for DecisionSpace® Suite geophysical workflow session sizes are as follows:

• 24 Gb – Up to 15 Gb of shared memory seismic data, 50 horizons, 2500 faults and



DSDESKTOP_MEMORY is set to a value greater than 32000 MB, the issue could occur more frequently.

Finally, while memory utilization is an important factor, system performance is also affected by the number of objects displayed. While the system may perform well with the above quantities of data objects loaded into a session; the number of objects that can be displayed performantly will be a function of several factors, including the specific graphics card installed. Efficiently controlling data visibility is important for memory usage and overall system performance.



Graphic Cards

NVIDIA Graphic Cards

It is recommended that DecisionSpace® Suite software requiring high-end graphics support be run only on NVIDIA Kepler K5000, K4000, NVIDIA Quadro (Fermi Series) and NVIDIA Quadro FX high-end, ultra high-end, and QuadroPlex graphics cards..

Windows 7 64-bit driver recommendation:Tested with NVIDIA 311.35

Linux 64-bit driver recommendation (see note below)RHEL 5.x tested with NVIDIA 310.32------------------------------Limited testing on the NVIDIA K6000 (Kepler Series) graphics card was done for this release, and these cards are considered provisionally qualified for use with DecisionSpace® Suite software. Complete testing is planned for the next major release of DecisionSpace® Suite software. Testing was done on Windows with beta (unreleased) drivers. Formal testing will be done when production graphics drivers are released.-------------------------------Hillshaded displays of horizons and grids in Map views are not supported on cards that are not OpenGL 3.0 capable. The QuadroFX 3500, 4500, and 5500, and older cards are not OpenGL 3.0 capable. The newer QuadroFX cards (such as 4600 and 5600, and later), and the Quadro, Fermi and Kepler series of cards are OpenGL 3.0 capable.

The performance of datasets with many components (large pointsets, or horizons) may be improved by use of the NVIDIA driver setting “Workstation App – Dynamic Streaming”. To enable this setting, open the NVIDIA Control panel and select: Manage 3D Settings -> Global Presets -> Workstation app - Dynamic streaming. Please note: the “Workstation App – Dynamic Streaming” setting is not compatible with 3D stereoscopic displays. To enable 3D stereoscopic displays, select: Manage 3D Settings -> Global Presets -> 3D OpenGL Stereo. More information on configuring a workstation for 3D stereoscopic displays is included in this manual in the section, Stereoscopic Display Options.

NVIDIA has separate downloads for laptops. NVIDIA provides reference drivers that can be installed on supported NVIDIA notebook GPUs. However, your notebook original equipment manufacturer (OEM) provides certified drivers for your specific notebook on their website. Check with your notebook OEM about recommended software updates for your notebook.

For customers implementing apps-hosting facilities, it is recommended that you use NVIDIA Tesla graphics with Landmark’s vSite-3D remote rendering product.

For workstations, download the driver from the NIVIDIA web site.

For HP workstations, download the driver from the HP web site.

http://www.nvidia.comhttp://welcome.hp.com/



Stereoscopic Display Options

Introduction

DecisionSpace® Suite software supports 3D stereoscopic displays with the release of DecisionSpace® 5000.8.3. Stereoscopic 3D displays provide additional visual depth cues, providing the viewer with improved understanding of complex spatial relationships.

Hardware for Stereoscopic Display

DecisionSpace® Suite software utilizes the NVIDIA Quad Buffered OpenGL Stereo feature and has been tested with NVIDIA 3D VisionPro hardware. NVIDIA® Quadro® professional graphics boards support many stereo display solutions and Quad Buffered OpenGl applications, including NVIDIA 3D Vision glasses and displays.

Note that stereoscopic displays are supported only in a local workstation environment. They are not supported in conferencing and remote graphics configurations.

To use the stereoscopic display features, the system configuration must include:

• A 3D-capable NVIDIA GPU supported by DecisionSpace® Suite software

More information on 3D-capable NVIDIA graphics cards can be found on the NVIDIA website. In addition, see System Requirements on page 9.

• A ‘3D Vision-ready’ display or projector

Active stereoscopic displays are compatible with CRT-based desktop monitors, high-refresh rate LCD monitors, and with certain types of projection equipment. More information on 3D Vision-ready displays can be found on the NVIDIA website.

Note: NVIDIA Quadro Graphics Boards and 3D Vision Pro support a wide range of stereoscopic projectors and display devices that are not “3D-Vision Ready” as well. When you work with most projectors, you must have a VESA-compliant stereo sync signal for proper operation.

• 3D glasses compatible with the display or projector

For more information, see the NVIDIA website.



Configuring Linux for Stereoscopic Displays

The "Stereo" option in the Device section of the xorg.conf file is used to enable the offering of Quad Buffered OpenGL Stereo visuals on NVIDIA graphics cards that support stereoscopic displays.

More information on configuring the xorg.conf file can be found in the RedHat Deployment Documentation on the RedHat web site.

For information on the allowable stereo settings, see the "Stereo" X configuration documentation in Appendix B of the NVIDIA Accelerated Linux Graphics Driver README and Installation Guide for complete information and specific options (/usr/share/doc/NVIDIA_GLX-1.0/README.txt).

The value assigned to the "Stereo" option indicates the type of stereoscopic hardware being used. Stereo options 3, 10, 11, and 12 are known as "active" stereo.

Here is an example of the xorg.conf option line for the onboard stereo support mode:

Option “Stereo” “3”

TwinView

Stereo options may be used with TwinView if all modes within each MetaMode have identical timing values. When active stereo is used with multiple display devices, it is recommended that modes within each MetaMode have identical timing values (modelines). See Chapter 19, Programming Modes in the NVIDIA Accelerated Linux Graphics Driver README and Installation Guide for suggestions on making sure the modes within your MetaModes are identical.

3 Onboard stereo support. This is usually only found on professional cards. The glasses or synchronization emitter connect svia a DIN connector on the back of the graphics card.

10 NVIDIA 3D Vision mode for use with NVIDIA 3D Vision glasses. The NVIDIA 3D Vision infrared emitter must be connected to a USB port of your computer, and to the 3-pin DIN connector of a Quadro graphics board (based on G8xGL or higher GPU) before starting the X server. Hot-plugging the USB infrared stereo emitter is not yet supported. Also, 3D Vision Stereo Linux support requires a Linux kernel built with USB device filesystem (usbfs) and USB 2.0 support

11 NVIDIA 3D VisionPro mode for use with NVIDIA 3D VisionPro glasses. The NVIDIA 3D VisionPro RF hub must be connected to a USB port of your computer, and to the 3-pin DIN connector of a Quadro graphics board (based on G8xGL or higher GPU) before starting the X server. Hot-plugging the USB RF hub is not yet supported. Also, 3D VisionPro Stereo Linux support requires a Linux kernel built with USB device filesystem (usbfs) and USB 2.0 support. When RF hub is connected and X is started in NVIDIA 3D VisionPro stereo mode, a new page will be available in nvidia-settings for various configuration settings. Some of these settings can also be made via nvidia-settings command line interface. Refer to the corresponding Help section in nvidia-settings for further details.

12 HDMI 3D mode for use with HDMI 3D compatible display devices with their own stereo emitters. This mode is only available on NVIDIA Kepler and later GPUs.



Other Issues

Unified Back Buffer (UBB)

UBB must be enabled when stereo is enabled. (This behavior is the default.)

The X.Org Composite Extension

X.Org X servers, beginning with X11R6.8.0, provide experimental support for a new X protocol extension called Composite. This extension allows windows to be drawn into pixmaps instead of directly onto the screen. This extension is incompatible with stereo and must be disabled if stereoscopic rendering is desired.

Here is an example of the xorg.conf entry to disable the Composite option:

Section "Extensions"

Option "Composite" "Disable"

EndSection



Configuring Windows for Stereoscopic Displays

Open the NVIDIA Control Panel and enable the OpenGL stereo display method in the “Manage 3D Settings” tab.

You can access the NVIDIA Control Panel by using clicking the right mouse button (MB3) on the Windows Desktop background and selecting NVIDIA Control Panel in the pop-up menu.

In the NVIDIA Control Panel dialog box, illustrated below, Under Manage3D Settings, select 3D OpenGL Stereo. If you are not using Stereo, the correct setting is Worksation App – Dynamic Streaming.



Troubleshooting

Stereo synchronization problems:

Check that the left and right eyes are not reversed. This is often a problem in visualization centers if the stereo-sync is not correctly wired. To determine if this is the problem, put on the stereo glasses upside down, so that the left eye is looking through the right lens (and vice versa). If the image looks markedly more 3D, then the left and right eye images are most likely reversed. This problem can be corrected easily by setting the stereo eye separation to a negative number. The left and right eye images are thus reversed.



Linux Operating System Configuration

The primary test Linux platform for DecisionSpace® Suite 5000.8.3.0 is RedHat Enterprise Linux 5.8. Limited provisional qualification on RedHat Enterprise Linux 6.4 was also performed.

Install the operating system (Red Hat Enterprise Linux 5.x) and the packages listed in the OpenWorks® Installation Procedures guide. Detailed instructions are provided in that document. Below are a quick reference set of instructions:

1. Install with or without SELinux set to enabled. If you install with SELinux enabled, you may need to execute a script to change the security context. Please refer to the OpenWorks® Software Installation Procedures guide, and follow the instructions in the section Linux Only: 64-bit Servers.

2. Select these "major" options:

• KDE• Legacy Software Development• System Tools• Legacy Software Support

3. Under Legacy Software Support select the additional options listed below.

For Version 5.x:

• openmotif 22-2.2.3-18_x86_64• compat-db-4.2.52-5.1.x86_64• sysstat-7.0.0-3.e15.x86_64• compat-readline43-4.3-3.x86_64• compat-libf2c-34-3.4.6-4.x86_64• sharutils-4.6.1-2.x86_64• ncompress-4.2.4-47.x86_64



4. Install the NVIDIA driver. Contact customer support for information on obtaining the recommended video driver. See the recommended graphic card note on page 13 for more information. The driver needs to be installed when the OS is in init run level 3 (no graphics) and the user is logged into the console as root.

# init 3

# sh .run

On systems with dual monitors, it is also useful to set up the x-config file now. This can be easily done for twin-view configurations using the following command:

# nvidia-xconfig --twinview

5. Set the shared memory limits. The value for kernel.shmmax is defined in bytes, while the value for kernel.shmall is defined in blocks. For x86_64 and em64t the default page size is defined as 4KB.

The value of kernel.shmall specifies the amount of shared memory that can be used at one time on a system, expressed in pages. It should be at least (kernel.shmmax / PAGE_SIZE), where PAGE_SIZE is the page size on the machine (4KB on x86_64 and em64t).

For example, for a system with 24 Gb of physical memory, add the following lines to

/etc/sysctl.conf (Note that the settings appropriate to other memory sizes are also included here as comments):

#use for systems with 8.00GB RAM #kernel.shmmax=8589934592#kernel.shmall=2097152#use for systems with 16.00GB RAM #kernel.shmmax=17179869184#kernel.shmall=4194304#use for systems with 24.00GB RAM kernel.shmmax=25769803776

kernel.shmall=6291456#use for systems with 32.00GB RAM #kernel.shmmax=34359738368#kernel.shmall=8388608#use for systems with 48.00GB RAM #kernel.shmmax=51539607552#kernel.shmall=12582912#use for systems with 64.00GB RAM #kernel.shmmax=68719476736#kernel.shmall=16777216#use for systems with 96.00GB RAM #kernel.shmmax=103097215104#kernel.shmall=25165824#use for systems with 128.00GB RAM #kernel.shmmax=137438953471#kernel.shmall=33554432



6. Set Security Limits. Add the following lines to /etc/security/limits.conf:

##System wide resource limits## control locked-in-memory address space, stack size, address# space limit, resident set size, data size, file size#* soft memlock unlimited* hard memlock unlimited* soft stack unlimited* hard stack unlimited* soft as unlimited* hard as unlimited* soft rss unlimited* hard rss unlimited* soft data unlimited* hard data unlimited* soft fsize unlimited* hard fsize unlimited

KDE for Version 5.x

It has been determined that users running on KDE may have trouble with applications exiting because of interference from a KDE program called klipper. To disable this program from automatically starting, remove the following:

rm -f /usr/share/autostart/klipper.desktop

Remove it from the taskbar by clicking the right mouse button (MB3) on the KDE taskbar and then:

Remove > Applet > klipper



RHEL 6.4 rpms

rpm -ivh glibc-2.12-1.107.el6.i686.rpm nss-softokn-freebl-3.12.9-11.el6.i686.rpm

rpm -ivh cyrus-sasl-lib-2.1.23-13.el6_3.1.i686.rpm db4-4.7.25-17.el6.i686.rpm

rpm -ivh libgcc-4.4.7-3.el6.i686.rpm

rpm -ivh keyutils-libs-1.4-4.el6.i686.rpm

rpm -ivh libselinux-2.0.94-5.3.el6.i686.rpm

rpm -ivh libcom_err-1.41.12-14.el6.i686.rpm

rpm -ivh krb5-libs-1.10.3-10.el6.i686.rpm

rpm -ivh nspr-4.9.2-1.el6.i686.rpm

rpm -ivh nss-util-3.14.0.0-2.el6.i686.rpm

rpm -ivh ncurses-libs-5.7-3.20090208.el6.i686.rpm

rpm -ivh readline-6.0-4.el6.i686.rpm

rpm -ivh sqlite-3.6.20-1.el6.i686.rpm

rpm -ivh nss-softokn-3.12.9-11.el6.i686.rpm

rpm -ivh zlib-1.2.3-29.el6.i686.rpm

rpm -ivh nss-3.14.0.0-12.el6.i686.rpm

rpm -ivh openldap-2.4.23-31.el6.i686.rpm rpm -ivh cracklib-2.8.16-4.el6.i686.rpm rpm -ivh audit-libs-2.2-2.el6.i686.rpm rpm -ivh pam-1.1.1-13.el6.i686.rpm rpm -ivh pam_ldap-185-11.el6.i686.rpm

rpm -ivh libX11-1.5.0-4.el6.i686.rpm libxcb-1.8.1-1.el6.i686.rpm libXau-1.0.6-4.el6.i686.rpmrpm -ivh libaio-0.3.107-10.el6.i686.rpm

rpm -ivh libICE-1.0.6-1.el6.i686.rpm rpm -ivh libXext-1.3.1-2.el6.i686.rpm rpm -ivh libXi-1.6.1-3.el6.i686.rpmrpm -ivh libXt-1.1.3-1.el6.i686.rpm libSM-1.2.1-2.el6.i686.rpm libuuid-2.17.2-12.9.el6.i686.rpm rpm -ivh libXtst-1.2.1-2.el6.i686.rpm rpm -ivh libXp-1.0.0-15.1.el6.i686.rpm rpm -ivh libXpm-3.5.10-2.el6.i686.rpmrpm -ivh libXrender-0.9.7-2.el6.i686.rpm rpm -ivh libXmu-1.1.1-2.el6.i686.rpm rpm -ivh openmotif22-2.2.3-19.el6.i686.rpm rpm -ivh xorg-x11-fonts-ISO8859-1-100dpi-7.2-9.1.el6.noarch.rpmrpm -ivh xorg-x11-fonts-ISO8859-14-100dpi-7.2-9.1.el6.noarch.rpmrpm -ivh xorg-x11-fonts-ISO8859-14-75dpi-7.2-9.1.el6.noarch.rpmrpm -ivh xorg-x11-fonts-ISO8859-15-75dpi-7.2-9.1.el6.noarch.rpmrpm -ivh xorg-x11-fonts-ISO8859-1-75dpi-7.2-9.1.el6.noarch.rpm



Licensing

Licensing allows controlled use of Landmark applications in network, local, or stand alone environments. When you purchase a Landmark application, you also purchase one or more licenses, which give users the right to use the application. The number of licenses an application has determines the number of users who access the application(s) concurrently. Before running DecisionSpace® Suite software, you must have a valid license environment. This may mean you are accessing or pointing to a valid license server. If you are unsure or need help, see your System Administrator or contact Landmark Customer Support.

If you are a current DecisionSpace® Suite software user and you experience poor performance upon launching the desktop, do the following:

• Verify you are pointing to a valid license server. This may be verified by checking that your environment variable LM_LICENSE_FILE is pointing to a valid, functioning license server or file.

• Set the environment variable FLEXLM_NO_CKOUT_INSTALL_LIC to the numeral 1 (that is, FLEXLM_NO_CKOUT_INSTALL_LIC=1).

• Remove all license file entries in your registry or file system:

• Windows - Delete all entries in your registry whose key is LM_LICENSE_FILE, LICSRV_LICENSE_FILE, or LGCX_LICENSE_FILE.

• Linux - Delete all instances of the file: .flexlmrc.

For more information about Landmark licensing, refer to the Landmark Application Manager guide on Landmark Software Manager.

To launch DecisionSpace® Suite software, you must have a DSDBASE license. If you receive a License Failure error message, or if the Session Manager displays a License Failure message, you must close the application.

A failure may mean any of the following has occurred:

• License server host name is incorrectly specified.

• License server has stopped.

• License has expired.

• DecisionSpace® DSDBASE license has exceeded the number of allowed users.

License features are checked out by the system when functionality is accessed. They are checked back in when the application or feature is closed or released via the Release Licenses dialog box. For example, when you access Earth Modeling, the DSEM license is checked out. This will also display the Earth Modeling task bar tab. However, if you are not licensed for, or do not install Earth Modeling, the Earth Modeling task bar tab will not display.



During this installation, all modules will install. If you do not have a license for the interpretation aspect of a particular module, the modules selected at startup can control the ability to view particular data types. Although viewing data is typically available without a license, there are exceptions to this rule.



Installation InstructionsThe following pre-installation section provides procedures for installing the DecisionSpace® Suite software version 5000.8.3.0 on a Linux or Windows platform.

Pre-installation Steps

OpenWorks® 5000.8.3.x

Before you install the DecisionSpace® Suite software on your platform client/server, install the OpenWorks 5000.8.3.x client/server. (See version 5000.8.3.0 of the OpenWorks Software Installation Procedures manual.)

Fonts on Linux

For release 5000.8.3.0, the font Liberation Sans was chosen as the standard font for the DecisionSpace® Suite software on the Linux platform. If Liberation Sans was not installed on your Linux platform, the software fonts will default to a standard Java font and the font in the application will appear sub-optimal. To remedy this issue, install the Liberation Sans font on your Linux platform. Liberation Sans is available on the Red Hat Enterprise Linux installation media. You may need to contact your System Administrator.

Introductory Movies

DecisionSpace® software includes introductory movies. They are located under Help > Movies in the main menu of the software. The movies are designed to quickly familiarize you with basic concepts, components, and workflows. Install the latest version of Mozilla Firefox or Microsoft Internet Explorer and the latest Adobe Flash Player plug-in.

Using DecisionSpace® Well Planning with EDM™

DecisionSpace® Well Planning Version 5000.8.1 can be used with versions 5000.1.7.0, 5000.1.8.0, 5000.1.9.0, and 5000.1.10.x of the Landmark® Engineer’s Desktop™. Refer to “Appendix: Using DecisionSpace® Suite Software with the EDM™ Database” for necessary configuration information.

Using DecisionSpace® Suite Software with Well Seismic Fusion

DecisionSpace® Suite software does not require the Well Seismic Fusion software. However, to run the Well-tie workflow within DecisionSpace® Suite software, you must first install Well Seismic Fusion.



Install the DecisionSpace® Suite Software

The installation on either platform currently includes the following DecisionSpace® Suite software modules:

• DecisionSpace® Earth Modeling

• DecisionSpace® GIS

• DecisionSpace® Geology

• DecisionSpace® Geomechanics

• DecisionSpace® Geophysics

• DecisionSpace® Petrophysics

• DecisionSpace® Stimulation

• DecisionSpace® Well Planning

• DecisionSpace® Base (This module includes the Pressworks™ Connector component.)

Installing DecisionSpace® Suite Software on Linux

1. Log into the client machine with a Linux user account that has write permissions to install the software.

2. Access Landmark Software Manager at http://esd.halliburton.com.

Landmark Software Manager

3. Navigate under Discipline DecisionSpace on the Landmark Software Manager directory and look under the DecisionSpace Product Line for the release 5000.8.3.0 Linux file.

4. Download the DecisionSpace 5000.8.3.0 file into a temporary directory.

Note: If you ordered the DVD, the DVD will get mounted automatically. Continue to follow the steps provided in the auto install.

5. Follow the steps and accept any agreements within Landmark Software Manager to download.




6. Navigate to the temporary directory used for the download. For example:

/Landmark/DecisionSpace/

The downloaded file is called, DecisionSpace_5000.8.3.0_ReleaseLx64.tar.

At the terminal command prompt, extract the contents of the tar file:

tar -xvf DecisionSpace_5000.8.3.0_ReleaseLx64.tar

At the command prompt, enter the command:

sh DecisionSpace_5000.8.3.0_ReleaseLx64.bin

Note

Ensure that the installation directory has at least 2Gb of free space to install the DecisionSpace® Suite software bundle.

Ensure that the default drive (usually the home directory for the user login) has at least 2Gb of free space. Space on the default drive is necessary for temporary files created during the installation.



The DecisionSpace® Suite 5000.8.3.0 splash screen displays and opens the Install DecisionSpace Release 5000.8.3.0 dialog box, as shown below.

7. Read the Introduction, and click Next.



The Release Notes and Installation Guide pane displays.

8. Select the Launch Release Notes and Launch Installation Guide check boxes. These documents open in separate windows. Read them now or save them to a location to read later.

9. Click Next.



The License Agreement pane displays. Read the License Agreement and if you agree, select the I accept the terms of the License Agreement option.

Note: If you do not accept the terms of the License Agreement, you will not be able to proceed with the installation.

10. Click Next.



The Choose Install Set pane displays. This is an informational screen as all modules are bundled together.

11. Click Next.



The Choose Install Folder pane displays.

The location for the installer is one of the following in this order:

• The default path is $OWHOME/DecisionSpaceDesktop5000.8.3

• If the installer does not locate $OWHOME, then the default path used is:

/DecisionSpaceDesktop5000.8.3

• Or, enter your own installation path.

12. Click Next.



The icon pane displays.

Check Yes, create a shortcut in the desktop box for a shortcut.

13. Click Next.



The Pre-Installation Summary dialog box appears.

14. Verify the information, and click Install. Note: All modules are installed. If you do not have a license for the interpretation aspect of a particular module, the modules selected at startup can control the ability to view particular data types. Although viewing data is typically available without a license, there are exceptions to this rule.



The Installing DecisionSpace® dialog box appears.



When the installation process has finished, the following dialog box appears.

15. Click Done to close the installation program.

The DecisionSpace® Suite software installation is now complete.

If you have purchased a GIS license, you must install DecisionSpace® GIS Runtime at this time. If you have purchased a Well Seismic Fusion license, you can install it at this time. Both software applications are located on Landmark Software Manager.

See, “Appendix: Using DecisionSpace® Suite Software with the EDM™ Database” on page 48 for additional installation settings.

Launching DecisionSpace® Suite Software

Launch the software in the following ways:

• Navigate to the installation directory (unless you choose to double-click the DecisionSpace® Suite shortcut icon) to launch the application. At the terminal prompt, enter:

./LaunchDSDesktop.sh

• From the OpenWorks® Command menu, select DecisionSpace from Applications.



Note: The installer attempts to update the .lgclogin and .lgcprofile in the $OWHOME/templates directory, setting the DS_HOME variable in each script to your installed location. System administrators can update user profiles via the lgcuser utility.

The DecisionSpace Session Manager dialog box opens with the Existing Sessions tab displayed. If there are no existing sessions, click the New Session tab to begin. If you have sessions saved from a previous version, they may appear in the Existing Session list. Or, click the Browse button to open your Browse window.

For more information regarding creating or opening sessions, refer to DecisionSpace® Suite Software Version 5000.8.3.0 Release Notes or click the Help button on the Session Manager dialog box.

Installing DecisionSpace® Suite Software on Windows 7

To install the software on Windows 7:

1. Log into the client machine with a Windows user account that has write permissions to install the software.

2. Access Landmark Software Manager.

Landmark Software Manager

3. From the Landmark Software Manager, navigate under the Discipline DecisionSpace directory and look under the DecisionSpace Product Line for DecisionSpace_5000.8.3.0_ReleaseWin64.zip or, if you ordered the DVD, load the DVD and follow the installation instructions.

4. Follow the steps and accept any license agreements within Landmark Software Manager to download.

Power Saver Options

Turn off power saver options in Windows 7 prior to running DecisionSpace® Suite software. When running the DecisionSpace® Suite software, do not allow your computer to sleep, suspend, or hibernate. If your computer goes into one of these states while running the DecisionSpace® Suite state, its connection to the Oracle, PD, and LAM servers will be dropped.

Start > Control Panel > System and Security > Power Options. Select Balanced option and then select Never for both “Turn off the display” and “Put the computer to sleep modes.” Be advised: Your user rights, restrictions imposed by your system administrator or your computer's hardware configuration, might limit which settings you can change.




5. Open and extract the DecisionSpace_5000.8.3.0_ReleaseWin64.zip contents.

6. Double-click the DecisionSpace_5000.8.3.0_ReleaseWin64.exe file.

The Install DecisionSpace Release 5000.8.3.0 dialog box displays.

7. Read the Introduction pane and click Next.



The Release Notes and Installation Guide pane displays.

8. Select the Launch Release Notes and Launch Installation Guide check boxes as shown above. These documents open in separate windows.

9. Click Next.



The License Agreement pane displays.

10. Read the License Agreement and select the I accept the terms of the License Agreement option.

11. Click Next.



The Choose Install Set pane displays. This is an informational screen as all modules are bundled together.

12. Click Next.



The Choose Install Folder pane displays.

The location for the installer is one of the following:

• The installer locates the %OWHOME%\DecisionSpaceDesktop5000.8.3.0 default path.

• If the installer does not locate %OWHOME%, the default path used is:

C:\Landmark\DecisionSpaceDesktop5000.8.3.0

• Or, enter your own installation path. Note: Spaces, no spaces, or multiple spaces are allowed in the install path for DecisionSpace Desktop 5000.8.3.

13. Accept the default directory and click Next.

14. Click Next.

The Choose Shortcut Folder pane displays.



15. Check the Desktop Shortcut box if you want the desktop shortcut.

16. Click Next.



The Pre-installation Summary pane displays.

17. Verify the information, and click Install. Note: All modules are installed. If you do not have a license for the interpretation aspect of a particular module, the modules selected at startup can control the ability to view particular data types. Although viewing data is typically available without a license, there are exceptions to this rule.



The Installing DecisionSpace® dialog box appears.



When the installation process is finished, the final screen appears.

18. Click Done to close the installation program.

Software installation is complete.

If you have purchased a GIS license, you must install DecisionSpace® GIS Runtime at this time. If you purchased a Well Seismic Fusion license, you can install it at this time. Both builds are located on Landmark Software Manager.

See “Appendix: Using DecisionSpace® Suite Software with the EDM™ Database” on page 48 for additional installation settings.



Launching DecisionSpace® Suite Software

Launch the application using one of the following methods:

• Double-click the desktop icon

• From the Windows Start menu, select All Programs > Landmark > DecisionSpace Desktop 5000.8.3.0

• Open Window Explorer, navigate to the local DecisionSpace® installation, and double-click on

runDSDesktop.bat

When the installer is complete, the application opens with the Session Manager dialog box.

If you have saved sessions from a prior release, you can select one listed under Available Sessions.

If you do not have saved sessions, or if this is your first time using DecisionSpace® Suite software, select the New Session tab. Refer to DecisionSpace® Suite Software Version 5000.8.3.0 Release Notes for more information.



Appendix: Using DecisionSpace® Suite Software with the EDM™ DatabaseDecisionSpace® Well Planning Version 5000.8.3.0 and Engineering Notes Version 5000.8.3.0 can be used with the following versions of the Landmark® Engineer’s Desktop™.

• 5000.1.7.0

• 5000.1.8.0

• 5000.1.9.0

• 5000.1.10.x

If you want to use the EDM™ data with the Well Planning or Engineering Notes software, the following installation prerequisites apply:

• Install version 5000.1.7.0, 5000.1.8.0, 5000.1.9.0, or 5000.1.10.x of the Landmark® Engineer’s Desktop. Refer to the Engineer’s Desktop™ Release Notes for more information.

• Install DecisionSpace® Suite 5000.8.3.0 software.

• (Engineering Notes only) Install Engineering Notes 5000.8.3.0 as per the instructions in the “DecisionSpace® Engineering Notes Software Version 5000.8.3.0 Release Notes”.

After installing the software, you must update the EDM™ database. Note: The database update can only be run on a Microsoft® Windows™ operating system with the Landmark Engineer’s Desktop™ software installed. The Landmark® Engineer’s Desktop™ software cannot be installed on Linux platforms.

To update the EDM™ database using the database update corresponding to your EDM™ version and database type (Oracle or SQL):

1. Launch the Well Planning or Engineering Notes software

2. Access the EDM Login dialog. (Refer to the software online help for assistance with accessing the dialog.)

3. Enter the required information on the EDM Login dialog, and click OK. The following is an example of the dialog, and does not represent the information you should enter.



4. A message similar to the following will be displayed. Click OK to close the message dialog.

5. After you close the message dialog, the EDM Login dialog will still be displayed. You can leave this dialog open as you perform the following steps.

6. On your computer, access the folder containing the database updates. Database updates are located in the C:\Users\{username}\Landmark\DecisionSpace\dspedm\DBUpdates folder.

7. Within the DBUpdates folder, open the folder corresponding to the Landmark Engineer’s Desktop™ version you are using. Each folder contains two .exe files.



Note: If you are using Engineer’s Desktop version 5000.1.7.0, access the folder for version 5000.1.8.0.

8. Run the file corresponding to the database type (Oracle or SQL) you are using. For example, if you are using Landmark® Engineer’s Desktop™ versions 5000.1.7.0 or 5000.1.8.0 with an Oracle database you would run the EDMOC_5000_1_8_ORA_Update.exe file.

9. After the update has completed, click OK on the EDM Login dialog.



Appendix: Post-Installation NotesThere may be specific items that you need or want to change once DecisionSpace® Suite software has been installed. This section includes information on the following optional changes:

• Configuring the Customer Support Portal

• Setting the LGC_LICENSE_REJECT environment variable

• Respecifying a Directory for DecisionSpace® Suite Software Output

• Configuring KDE and Gnome for DecisionSpace® Suite Software (Linux)

• Uninstalling the DecisionSpace® Suite Software

Configuring the Customer Support Portal

DecisionSpace® Suite software 5000.8.3.0 contains access to a default Customer Support Portal administered by Landmark. However, you can also point to your own Customer Support by doing the following:

Open the HelpMenu.properties file located in the [installation directory] help folder.

Add a valid Url to the ContactCustomerSupport URL property.

For example:

Current default code:

CustomerSupportPortalURL http://css.lgc.com/InfoCenter/index?page=homeContactCustomerSupportURL

Modified code:

ContactCustomerSupport http://www.yourcompanynamesupport.com

Save the HelpMenu.properties file.

You must relaunch DecisionSpace® Suite software to see the change from the Help > Contact Customer Support menu option.

Setting the LGC_LICENSE_REJECT environment variable

The application will check for valid licenses at session startup and at various other times when working in the session. For example, a feature may be enabled through several different licenses, and the software may move through the list to find an appropriate one. If you know that you do not have a specific license and you are using several different license servers, performance issues may appear. The LGC_LICENSE_REJECT environment variable allows you to specify the



licenses that the DecisionSpace® Suite software should not check for, but assume they do not exist. This can avoid a delay when the environment requires checking several different license servers, especially servers that may be remote.

All platforms

To create the LGC_LICENSE_REJECT variable, do as follows:

1. Open the .lgclogin file located in your Home directory.

2. Set the value of the LGC_LICENSE_REJECT environment variable. The string represents the license features that the software should ignore when launching. For example, your environment variable can be as follows:

setenv LGC_LICENSE_REJECT LicenseFeatureName1

or

setenv LGC_LICENSE_REJECT LicenseFeatureName1;LicenseFeatureName2

where Feature is the name of the license feature that the software should ignore when launching. The feature names must be separated by a semicolon. For example, the LGC_LICENSE_REJECT variable can be as follows:

setenv LGC_LICENSE_REJECT PRECISIONTARGET;TRACPLANNER;DRILLVIEW_KM

Respecifying a Directory for DecisionSpace® Suite Software Output

5000.8.2 Change to LGC_DATA_HOME - Affects currently set environment variable

With 5000.8.2, the environment variable LGC_DATA_HOME has been slightly modified to define a different default path. Previously, the default location for DecisionSpace® log files on specific platforms was:

• Windows:

• The default location of DecisionSpace log files was %USERPROFILE%\Landmark\DecisionSpace\logs

• Linux:

• The default location of DecisionSpace log files was ${HOME}/run.

If you have been specifying LGC_DATA_HOME and want the files written to the same location as before, then append "/Landmark" to your LGC_DATA_HOME value. See example below.



When you run the software, by default, log files are written to a default location for the specific platform:

• Windows:

• The default location is %USERPROFILE%\Landmark\DecisionSpace\.

The name of the log file containing runtime messages is “DecisionSpace5000.8.3-N.log”, where N is a number from 0 to 9.

• Linux:

• The default location of DecisionSpace runtime files is ${HOME}/run.

The name of the log file containing runtime messages is “DecisionSpace5000.8.3-N.err”, where N is a number from 0 to 9.

You can specify a different location for Landmark applications to use when storing certain files on your local machine by setting the environment variable “LGC_DATA_HOME”. By default, the log files are stored in the user’s home directory. If the “LGC_DATA_HOME” environment variable is set, log files will be stored in the “DecisionSpace/logs” directory under the directory specified by “LGC_DATA_HOME”. Please note that the directory specified by “LGC_DATA_HOME” must already exist when DecisionSpace® Suite software is launched, otherwise a warning message will be displayed and the launch will exit.

To set LGC_DATA_HOME on Linux, type the following at the command prompt, or add this line to your .lgclogin:

setenv LGC_DATA_HOME /disk1

where/disk1 is an example location.

In this case, console output is written to the following directory:

/disk1/DecisionSpace/logs

To set LGC_DATA_HOME on Windows:

1. To create the environment variable, go to the Start menu > right mouse click Computer> Properties > Advanced system settings > Environment Variables

2. In either the User or System Variables table, click the New button. The New System Variable or New User Variable dialog box opens.



3. Type the path to which you want the system to write all runtime files.

Configuring KDE and Gnome for DecisionSpace® Suite Software (Linux)

There are settings available in KDE and Gnome that enhance ease of use.

• Setting the ALT key

• Moving windows

• Assistive Technology

Setting the ALT key

You can switch back from Edit/Interpretation mode to Navigation mode temporarily by pressing the ALT key and manipulating the object with MB1. This allows you to stay in Interpretation mode, but still be able to manipulate the object. Note: Use the Compass with Controls to zoom, reposition, or change the vertical scale while still in Edit/Interpret mode. Release the ALT key to return to Edit/Interpret mode.

By default on Linux systems, the ALT key is used by the windowing system to move windows.

To reclaim the ALT key for Landmark applications, you can do the following:

Gnome

If you are using Gnome, go to System>Preferences>Windows and change the settings to use the "windows logo" key.

KDE

If you are using KDE, right click in the top left corner of any window and select "Configure Window Behavior". Then go to “Actions” and in the bottom right corner, switch from Alt to Meta.

You MUST reboot your machine before this change takes effect.



Moving windows

Only change this setting if you experience the following conditions since it depends on your screen resolution and on window position. When the window is resized, it moves or jumps about 50% of the time. To position the window correctly, the resize and move has to be repeated several times.

Gnome

1. From Applications, click Configuration Editor.

2. Select Menu Apps > Metacity > General.

3. Select the Reduced Resources option.

KDE

1. From the Red hat menu, click Control Center and Desktop Windows Behavior.

2. Click the Moving tab.

3. Turn off the options called:

• Display content in moving windows

• Display content in resizing windows

Assistive Technology

If you notice that your Linux installation of DecisionSpace® Suite software hangs occasionally, verify that the option Enable assistive technologies is off in Linux. You can locate this option under the Preferences menu > Assistive Technology > Enable assistive technologies. Disabling this option prevents certain conditions that hang the applicatiion.

Uninstalling the DecisionSpace® Suite Software

Linux

To uninstall the software:

1. Navigate to the “UninstallDecisionSpace” directory, which is typically located in the directory where you installed the software (such as /Landmark/OpenWorks/DecisionSpace).

2. From this directory, run the UninstallDecisionSpace shell script.

Note: If you installed the software as a root user, you must uninstall it as a root user.



The Uninstall DecisionSpace 5000.8.3 dialog displays.

3. After reading the introduction, click Uninstall.

4. Click Done to close the Uninstall dialog box and complete the uninstall process.

Note: A reboot is not required after the uninstall process.

Windows

To uninstall the software on Windows:

1. Go to the Start Menu > Control Panel > Programs > Uninstall a Program location to uninstall DecisionSpace® Suite Software 5000.8.3.0.

2. Double-click Landmark DecisionSpace Suite 5000.8.3.0.

The Introduction screen opens.

3. Click Uninstall.

4. The Uninstalling screen appears and indicates the progress of the uninstall procedure.



5. When the process is finished, the final screen appears.

When finished, all files are removed.

6. Click Done. You have successfully uninstalled DecisionSpace® Suite Software Version 5000.8.3.0.

DecisionSpace® Error Reporting

When DecisionSpace® Suite software is launched, a directory is identified to hold a log file containing runtime messages. The directory location is determined by the LGC_DATA_HOME environment variable. If LGC_DATA_HOME is set, console output is written to:

[LGC_DATA_HOME]/Landmark/DecisionSpace/logs.

If LGC_DATA_HOME is not set, console output is written to a default location for the specific platform.

• On Windows, the default location is %USERPROFILE%\Landmark\DecisionSpace\log and the name of the log file containing runtime messages is “DecisionSpace5000.8.3-N.log”, where N is a number from 0 to 9.



• On Linux, the default location is ${HOME}/run and the name of the log file containing runtime messages is “DecisionSpace5000.8.3-N.err”, where N is a number from 0 to 9.

To avoid accumulating too many log files, the number of files is limited to 10. (Hence the use of the digits 0 to 9 in the log file name). A new log file is created each time you start a new session with the increment number increasing by one each time up to 9 and then repeating at 0 by overwriting the existing file.

The application uses the Java Logger to generate output to the log file. The file that controls the level of diagnostic output is logging.properties, located in your DecisionSpace installation directory.

To Increase the Level of DecisionSpace® Suite Error Reporting

You may want to change the level of error reporting output to the log file for diagnostic purposes. To do this, you will edit the logging.properties file located in your installation directory. Be aware that increasing the number of diagnostic messages output to the log file can substantially reduce the performance of the desktop, so be sure to restore the logging.properties file to its original level after you are finished debugging.

To increase the diagnostic level when running the DecisionSpace® Suite software:

1. Copy the logging.properties file from the top level of your installation directory to a location of your choice.

2. Now, open this logging.properties file in a text editor.

3. Find the Default Global Logging Level line. The default line to change is:

#

# Default Global Logging Level

#

.level= CONFIG

Change it to:

#

# Default Global Logging Level

#

com.lgc.level= FINEST

Save the edited file.



Set the environment variable, DSDESKTOP_LOGGING_PROPERTIES_FILE to the full path to your edited logging.properties file. For example:

set DSDESKTOP_LOGGING_PROPERTIES_FILE=C:\temp\my_logging.properties (windows)

export DSDESKTOP_LOGGING_PROPERTIES_FILE=/disk1/temp/my_logging.properties (Linux)

Now, whenever you run the software, more detailed diagnostic messages are generated.

Remember: When you are not trying to diagnose a problem, do not leave this diagnostic setting set to FINEST. This setting substantially decreases performance.

To return the diagnostic level to normal usage, unset the environment variable:

set DSDESKTOP_LOGGING_PROPERTIES_FILE=

unset DSDESKTOP_LOGGING_PROPERTIES_FILE

This logging.properties file is a standard Java Logging properties file. More information on the logging levels and granularity can be found by examining the logging.properties file distributed with the Java JRE in your DecisionSpace® install image:

/logging.properties

and at the Oracle web site.



Appendix: Environment VariablesThe following tables describe environment variables used in DecisionSpace® Suite software. However, refer to a specific module documentation for more information.

Variable Description Value

ARCGISHOME Sets the home directory for the ArcGIS Engine Runtime

setenv ARCGISHOME /home/arcgis_engine

DSDESKTOP_LOGGING_PROPERTIES_FILE

Set the environment variable to the full path to your edited logging.properties file.

set DSDESKTOP_LOGGING_PROPERTIES_FILE=C:\temp\my_logging.propertiesor,export DSDESKTOP_LOGGING_PROPERTIES_FILE=/disk1/temp/my_logging.properties

DSDESKTOP_MEMORY You can override the default maximum Java heap value.

In C - Shell; use setenv

In Bash; use export

This environment variable can be set in either .lgclogin or in a terminal window prior to launch.

To verify the amount of memory being allocated to the application, search the log files in (~/run) for"-Xmx". The value following "-Xmx is the maximum amount of memory the application is allowed to use. Note: The software only uses the amount of memory needed. For more information see *Memory Considerations on page 11.

DSD_PLOT_CGM_DIR You must provide a directory path within the installation folder for the application.

Set the variable to an existing directory or folder, which you create.

DSD_CUBE_VIEW_WELL_LIMIT Sets a limit on the number of wells that display in the Cube view.

The default limit is 5000, but you may enter an integer for this environment variable to override this value.

ERR_LEVEL See detailed information below this table.

LGC_DSDESKTOP_AUTOSAVE You can turn off auto save, however, we do not recommend this action.

Set to 0 or false.

LGC_GIS_USE_ALTERNATE_LINUX_WMS

For GIS, use this as an alternate way to access the WMS map services on Linux.

If this is set in the environment (to anything, no specific setting required,) then an alternate implementation will be used to access WMS map services.This is only recommended if using the 10.0 version of the ESRI ArcGIS Runtime Engine.

LGC_LICENSE_REJECT For more information see Setting the LGC_LICENSE_REJECT environment variable on page 51

http://download.oracle.com/javase/6/docs/technotes/guides/logging/overview.html



LGC_NUM_RMI_SERVERS This setting controls the number of RMI image servers used by the GIS subsystem.

By default, the number of servers started will be equal to the number of cores, with a minimum of 3 and a maximum of 6.This may be overridden by setting this environment variable, which may have any value between 1 and 24.

This default was chosen as the most reasonable trade-off between system resource consumption and performance gains – it is rare that someone would have more than 6 elements in a view, and, because of the coarseness of the concurrency, you should have at least three available so that one or two long running jobs do not block shorter ones.On the other hand, on Linux especially, each RMI server process consumes a significant amount of memory (app. 1.2GB,) so you should not start too many of them. CPU usage does not seem to be as critical a factor.You can certainly safely start more than the default on Windows, but be careful about increasing it much on Linux.

LGC_PLOTCAP_FILE Points to the location of the plotcap file.

The default location is $OWHOME/hardcopy.

LGC_SEGYNDX_DATA This environmental variable makes a special interface appear in the SEG Y Analyzer that lets you create SEG Y index files when you scan files in the Analyzer.

After you type in the environmental value, follow it with the path to the directory where you want your index files to reside.

LGC_TILES_MAX Forty is the default number of files the QuickView feature allows you to work with before opening the Tile Layout Setting dialog box. This dialog box allows you to choose the number of files for a data type to display as tabs in QuickView. LGC_TILES_MAX allows you to increase or decrease the default number of files.

Set maximum number of files to work with prior to opening the Tile Layout Setting dialog box.



OW_TNS_FILTER_FILE To ensure that the DecisionSpace Suite only sees the Oracle SIDs from the OpenWorks software database instances, create a text file (for example ”tnsfilter.txt”) with the same format as ”tnsnames.ora”, listing only those SIDs that you want the DecisionSpace Suite to access and then add the OW_TNS_FILTER_FILE variable in lgcenv.cf file and assign it the path to the file containing the list of SIDs.

In Linux, the environment variable is added to "lgcenv.cf." The following command adds the variable in $OWHOME/conf/lgcenv.cf :

OW_TNS_FILTER_FILE /Landmark/DecisionSpace/tnsfilter.txt

Note: The "tnsfilter.txt" is replaced by the actual file name.

PV_COR_MAXNEWWELL Correlation views cloned from a Section view only display 20 wells. If you open a Correlation view from a Section and are displaying a large number of wells (for example 100 wells), the Correlation view displays only 20 wells, randomly selected from the well list. The environment variable PV_COR_MAXNEWWELL lets you increase the number to as many as you desire.

Set to the maximum number of wells you wish to have displayed in a new correlation tab.



ERR_LEVEL ENVIRONMENT VARIABLE

The ERR_LEVEL environment variable is for applications such as OpenWorks® and SeisWorks® software. The error level determines the severity level of a problem before the software sends an error message. The lower the error level, the more frequently the error messages are posted.

Error Level Types of Messages

4 No errors reported from Landmark programs

3 Severe or fatal errors

2 Potentially serious errors

1 Warnings

0 Full history from all routines called



Contacting Landmark Customer SupportLandmark Customer Support operates Technical Assistance Centers (TACs) in Malaysia, the United Kingdom, and the United States. Customer Support provides technical assistance on Landmark software applications. The website for Landmark Software is:

Landmark Software and Services (http://www.landmarksoftware.com)

Requests for support can be made by:

• Landmark Customer Support Portal

See Submitting a Request for Technical Assistance below.

• Email

[email protected]

• Telephone

See Technical Assistance Centers below.

Submitting a Request for Technical Assistance

To submit a request for technical assistance:

1. Open Landmark Customer Support Portal (http://www.landmarksoftware.com/Pages/Support.aspx) in a browser.

2. Hover the mouse cursor over the Sign In To Landmark Portals area on the right of the webpage. Text boxes for your registered email account and password appear.

3. Log in. The Sign In To Landmark Portals area is renamed to Landmark Portals.

4. In the Landmark Portals area, select Customer Support Portal. The Support Portal Home page appears in the browser.

5. In the Case & Defect Information area on the right, select Create A New Case. The Add Case page appears in the browser.

6. Fill in the requested information.

Provide:

• Details about your technical concern, including any error messages.

http://www.landmarksoftware.comhttp://www.landmarksoftware.comhttp://www.landmarksoftware.com/Pages/Support.aspxmailto:[email protected]://www.landmarksoftware.com/Pages/Support.aspxhttp://www.landmarksoftware.com/Pages/Support.aspxhttp://www.landmarksoftware.com/Pages/Support.aspx



• Workflow steps where the problem occurred.

• Attachments of screen shots that capture the problem.

7. Click Submit.

A support analyst in the nearest Technical Assistance Center will respond to your request.

Technical Assistance Centers

The hours of operation are:

8:00 a.m. - 5:00 p.m., local time

Monday-Friday, excluding holidays

The phone numbers for the Technical Assistance Centers are:

• Asia Pacific, Malaysia

+61-8-9481-4488

Toll Free +1-800-803-687 (Malaysia)

• Europe, Africa, Middle East, Eurasia, United Kingdom

+44-1372-868686

• Latin America, USA

+1-713-839-3405 (Spanish, Portuguese, English)

• North America, USA

+1-713-839-2200 (Houston, TX, USA)

Toll Free +1-877-435-7542

For more information about contacting Customer Support, see:

http://www.landmarksoftware.com/Pages/ContactSupport.aspx

http://www.landmarksoftware.com/Pages/ContactSupport.aspx

DecisionSpace® SuiteVersion 5000.8.3.0Installation GuideContentsIntroductionImportant Considerations for InstallationDecisionSpace® Suite Software ConfigurationPlotter SupportSystem RequirementsStereoscopic Display OptionsLinux Operating System ConfigurationLicensing

Installation InstructionsPre-installation StepsInstall the DecisionSpace® Suite SoftwareInstalling DecisionSpace® Suite Software on Windows 7Launching DecisionSpace® Suite Software

Appendix: Using DecisionSpace® Suite Software with the EDM™ DatabaseAppendix: Post-Installation NotesAppendix: Environment VariablesERR_LEVEL ENVIRONMENT VARIABLE

Contacting Landmark Customer SupportSubmitting a Request for Technical AssistanceTechnical Assistance Centers

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