david layne, sr/wa and janet walker, sr/wa, r/w-nac successful facilitation tips 2010 international...
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David Layne, SR/WA and Janet Walker, SR/WA , R/W-NAC
Successful Facilitation Tips
2010 International Education Conference
Supports the IPDC’s efforts by providing tips and
techniques to help improve our
facilitation skills.
“Jump-in” with your thoughts,
comments, and
questions.
Adult Education Theory
Andragogy:•art and science of helping adults learn• learner focused• learner makes decisions about:• what will be learned• how it will be learned• when it will be learned
Adult Education Theory
The andragogic model requires:
• learners to understand why something is important to learn
• facilitators to assist the learners to direct themselves
Adult Education Theory
The andragogic model notes:
• the topic must be
related to the learners' experiences
• individuals will learn only when they are ready and motivated to learn
Quick Tip: Theory
You are facilitating ‘big’ people learning not teaching ‘little’ people
Big people Little people
Do’s and Don’ts
• Do use the IRWA materials• Do use the IRWA presentation• Don’t teach to the exam• Don’t grade the exams
Logistics
Logistics = coordinating the course details
Quick Tips: Logistics
• Add the Course Coordinator’s cell number to your contact list
• Know how you gain access to the room
• Check out the room the night before
Quick Tips: Logistics
• Arrive 1 hour prior•Locate bathrooms, break room, restaurant/cafeteria •Know something about the community
Quick Tips: Logistics
• Know who is providing the audio/visual equipment
• Confirm the equipment works with your laptop
• Have a backup plan
Quick Tips: Logistics
• Confirm the manuals and other materials are available
• Ensure your “trainer in the box” has been replenished
• Get a copy of the participant roster prior to class
Quick Tips: ChallengesPrepare for but don’t anticipate the worst:•lost luggage•no course materials/ equipment•you can’t get in the building•you don’t know an answer
Quick Tips: Room Setup
• Assess set up based on your facilitation needs
• Ensure the room is set up correctly
Room Setup
Room Setup
Room Setup
Room Setup
Room Setup
Preparation
• Prepare, prepare, prepare• Practice, practice, practice
Preparation
• Prepare“It takes more than three weeks to
prepare an impromptu speech”
• Practice“In theory there is no difference
between theory and practice. In practice there
is.”
Quick Tips: Preparing
• Facilitation starts long before the course
• Be the first one there and the last one to leave
Quick Tips: Staging
• Rehearse your opening• DON’T read• Be flexible
Quick Tips: Staging
• Learn participants’ names
• The introduction promotes engagement
• Make eye contact
Quick Tips: Staging
• Be ‘PC’• Maintain a respectful
attitude• Be friendly, helpful,
and professional
Quick Tips: Staging
• Be yourself• Use the participants’ language• Be culturally aware
Quick Tips: Managing
• The classroom is not a democracy
• Manage the room• Stay on schedule
Quick Tips: Managing
What happens if the participant is …• too helpful• disinterested• ‘doubting Thomas’• silent• too talkative• rambling• too quick to answer
Quick Tips: Facilitating
Facilitation = what we do to transfer knowledge
Health = how the participants feel when we are facilitating
Quick Tips: Facilitating
• Vary your facilitation •Be really open to questions•Handle problems as they arise
Quick Tips: Facilitating
• Stay current• Get curious•Facilitate based on course content
Quick Tips: Facilitating• Let the non-
instructional times enhance the instructional time
• Encourage group learning
• Ask questions
Quick Tips: Facilitating
• Make it relevant•Draw on their knowledge and experience•Let participants facilitate their own learning
Quick Tips: Facilitating
• Challenge • Breath life • Consider pace • What’s the fit
Technical
Negotiation Valuation/ Appraisal
Regulatory
Quick Tip: Health
“Do unto the participants
as you would have other facilitators do unto
you.”
Quick Tips: Health
• Introduce variety•Link stories to learning•Provide practical examples and workplace application
Quick Tips: Health
• Be vigorous and energetic•Check out how the participants are feeling/doing• Incorporate natural breaks
Quick Tips: Confirming
• Confirm learning and understanding• Observe exercises• Provide coaching• Connect with the
entire room
Quick Tips: Closing
• Give yourself time to close• Ask for final questions• Thank them for their participation• Say good-bye
Sharing Tips
• • • • •
David Layne, SR/WA and Janet Walker, SR/WA, R/W-NAC
Thank you for participating