DATA SHEET

A real-time, centralized view of inventory,

customers, customer orders, and loyalty across

all channels enables you to deliver the accurate

omni-channel data that today’s consumers

demand.

This complete customer engagement platform

equips associates with the omni-channel data and

features needed to personalize the shopping

experience and engage customers before, during,

and after the sale.

Benefit from a predictable cost structure by

shifting responsibility for server infrastructure,

security, vulnerability assessments, and ongoing

issue management away from your in-house IT

team, thus turning capital expenses into

operating expenses.

View inventory levels in real time across the

enterprise with product images and details,

emulating an e-commerce experience inside the

store to place orders and save every sale,

shipping to anywhere and fulfilling from

anywhere.

Mi9 Mosaic Point of Sale equips retailers with the tools to allow them to make the most of mobile technology to engage today’s connected consumers, and to run their businesses in new and profitable ways. The solution can run on your choice of hardware, including tablet, till, and workstation, making it a must-have for engaging customers and making sales anywhere in the store.

Build loyalty and increase sales with a powerful integrated clienteling solution that delivers access to omni-channel customer data and guides associates through the best practices of effective relationship selling.

Your sales associates are also equipped to help customers on the spot with price and inventory lookup in real-time and with centralized visibility across all business channels. Customers gain access to buy the products they want, wherever they happen to shop. Enable the endless aisle with customer orders and fulfillment with the integrated order management module.

A complete solution for efficient retail store operations and customer engagement, including POS, Clienteling, Order Management, Inventory, and more.

Global Headquarters: 12000 Biscayne Blvd., Suite 600 | Miami, FL 33181 | USA | T: +1.786.577.3200

Mi9 Retail is the fastest growing provider of enterprise software for retailers, wholesalers, and brands. Mi9 enables the world’s leading retailers to automate and optimize their entire Plan-to-Sell™ process, from planning to executing, influencing, and selling merchandise in-store, online, and on any device. Mi9 corporate retail systems facilitate better planning, master data management, allocation, and replenishment, and Mi9 customer engagement and point-of-purchase systems boost revenue across digital and brick-and-mortar channels. Our solutions are connected via a common analytics framework that serves as the foundation of the system and speeds time to insight with role-based dashboards, KPIs, and governed self-service data discovery. Mi9 Retail is committed to helping retailers on their path to success, so they can maximize revenue and customer engagement while minimizing costs. Visit www.mi9retail.com to learn more.

Mi9 Mosaic Point of Sale • DATA SHEET

Store receiving

Transfer send/receive

Physical inventory

Bin transfers

Omni-channel inventory lookup

Product browsing by category

Product information with image and description

Price check outside of a transaction

Add product to a transaction from the Look Book

View related products and promotions

Virtual closet and transaction history

Promotion and loyalty

Notes and preferences

Contact page and client permissions

Tasks (call, letter, e-mail, other)

Templates

Wish lists (queries)

Workflows (scheduled events/tasks)

Complete transaction management, including returns, orders, and more

Compatible with a wide variety of hardware devices and operating systems

Easily deployed on a mobile device and/or fixed workstation

Omni-channel inventory visibility

Configurable tenders, including gift card, store credit, and in-house account management

Recommendations

Discounts, promotions, and subscriptions

Configurable loyalty programs

Colors can be changed to adapt the look of the solution to match your brand, making it truly your own

Configurable rules and workflows

Order online, pickup in store

Order online, ship from anywhere: DC, vendor, or any store

Order in store, ship from any-where: DC, vendor, or any store

Reserve online, buy in store

Pick/pack/ship management