data integrity: the unisa library experience 14-16 november 2011, north-west university...

18
Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa Library

Upload: damian-bradford

Post on 05-Jan-2016

218 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

Data Integrity: the Unisa Library experience

14-16 November 2011, North-west University (Potchefstroom Campus)

Modiehi Rammutloa

IR Quality Reporting

Unisa Library

Page 2: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

What is the fuss about Data Integrity?

Page 3: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

What is data integrity

Data integrity implies that the data system, the process and the content of the data are reliable, consistent and accurate

Sen-Yoni Musingo (2008)

Data Integrity is essential in order for data to be considered credible

Data quality is a perception or an assessment of data’s fitness to serve its intended purpose in a given context.

www.searchdatamanagement.techtarget.com

Page 4: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

Aspects of data integrity

Page 5: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

Data integrity unpacked

o Accuracy - Closeness of measurement to the expected value.

Accuracy can be achieved if data is clean and precise– mechanisms to detect & correct (EDCS)– Business rules (eliminate duplication)– 24/7 approach in data maintenance??– Checks and balances– Default values (using 0 – no empty field)

Page 6: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

Data integrity unpacked

o Consistency - Data as it is at any given point

How is that achieved?

- Standardization (agreement on processes)

- Automation of processes (Special membership)

- Back up systems?

Page 7: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

Data integrity unpacked

Reliability - consistency of measurement.

Same results repeatedly. Can your data be trusted?

Can it be achieved?– Timely– Security– Completeness

Page 8: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

Causes of bad data

o Lack of data clean upo Migration of systemso Walk over technologyo System generated (uploaded data from vendors)o Access rights - malicious modificationso Manual operationso Lack of standardization

Page 9: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

Benefits of high quality data

o Easy retrievability of information resourceso Accessibility of the most relevant informationo Customer satisfactiono Cost reduction (staff time saved)o Image of the Institution (e.g. High quality

catalogue).

Page 10: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

Data Governance structures

o Millennium Working Groupo Data Stewards (External Departments)o Data Integrity Steering Committees

(Management Level)

Page 11: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

Types of data at Unisa

Patron data Procurement

Financial

data

Item & Bib data

course reserve

Unisa Library

Page 12: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

Where do we get data from?

o HR Oracleo Student systemo Millenniumo OCLCo 3rd party information providers and publishers

Page 13: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

Database - Application level

Student system –1.Applications2.Registration3.Study Material4.Assignments5.Examinations6.Graduations

Finance

HR

Uniflow - routing

LibraryExternal databases

Academic exam - XMO

My UnIsa

AD

E-mail

University estates

Hemis

Page 14: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

Data

Data correction flow

Data

Data

Data

access

ICT’s domainBusiness domain

Data

Data

Data marts

Staging area

Library

users

systems

Data and Information management model

- Data cleansing projects-Data integrity ID actions- Data correction initiatives- Report to DISC

Student, finance, HRExaminations, assignments

Page 15: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

Challenges

o Importance of data integrityo Lack of training and ignoranceo Commitment from data ownerso Data ownership (Branches - Patron)o Access rights (re-deployment of staff in different

sections)o No real time feedback (24 hours)o Data corrected on Millennium is overridden o Commitment from external departmentso Silos – databases all over the show

Page 16: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

What have we got in place?

o Headings reporto URL checkero Database of non-compliances

- Inventory Team & Cataloguerso ED Data Integrity Management Forumo Data Stewards Forum

Page 17: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

Into the future

o Solid monitoring and evaluation processeso Identity management (University initiative)o Standardization of data o Validity checking systemo Data Audit trails and controlso Data quality into Manager’s IPMS

Page 18: Data Integrity: the Unisa Library experience 14-16 November 2011, North-west University (Potchefstroom Campus) Modiehi Rammutloa IR Quality Reporting Unisa

Thank you!

[email protected]

(012) 429 2242