cynefin - a framework for leaders in an ever-changing world

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Cynefin: A Framework for Leaders in an Ever-Changing World Ilio krumins-Beens www.iliokb.com @Ilio_kb

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Cynefin is a sense-making framework developed by David Snowden and others, which is currently maintained by Cognitive Edge (http://cognitive-edge.com/). I believe the framework can be extremely helpful to leaders cope with ever changing dynamics in their organization, as their default leadership style will not work best in all situations. This presentation is one I use to explain Cynefin to others, but it is largely based on the work of others. I leverage the following resources: Snowden, David J. and Mary E. Boone, A Leader’s Framework for Decision Making, Harvard Business Review, November 2007 Snowden, David Introduction to the Cynefin Framwork (:08 video) Cognitive Edge Website, Oct 29, 2011 Snowden, David It's Not Good Enough to be Right (1:02 video) LKCE12 Snowden, David Keynote of XP 2012 (Part 1 (:38), Part 2 (:40)) May 2012 Snowden, David Practice without sound theory will not scale (1:08 video presentation) Kurtz, C.F., and D. J. Snowden, The New Dynamics of Strategy: Sense-Making in a Complex and Complicated World, IBM Systems Journal, Vol 42, No 3., 2003 Cognitive Edge Blog on Cynefin Ballestrin, Kim. Applying Cynefin and Agile LAST Conference, July 27, 2012 (Deck and Video) Haight, Cameron. Leverage the Cynefin Framework to Improve IT Operations and Decision Making, Gartner: 2012 Perline, Joseph. On Understanding Software Agility— A Social Complexity Point Of View, E:CO Issue Vol. 13 Nos. 1-2 2011 Neis, Pierre How Cynefin Model Improves Lean Implementation, Slideshare Oct 21, 2012

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Page 1: Cynefin -  A Framework for Leaders  in an Ever-Changing World

Cynefin: A Framework for Leaders in an Ever-Changing World

Ilio krumins-Beenswww.iliokb.com

@Ilio_kb

Page 2: Cynefin -  A Framework for Leaders  in an Ever-Changing World

Overview•Why Cynefin?•What is it?•How it could be applied?

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“Good leadership is not a one-size-fits-all proposition.” Source: Snowden, David J., and Mary E. Boon, A Leader’s Framework for Decision Making, Harvard Business Review, November 2007

Why Cynefin?

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What is Cynefin?“Cynefin (pronounced ku-nev-in) is a Welsh word that signifies the multiple factors in our environment and our experiences that influence us in ways that we can never understand.”

Source: Snowden, David J., and Mary E. Boon, A Leader’s Framework for Decision Making, Harvard Business Review, November 2007

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“Cynefin is a sense-making approach designed to improve situation awareness and decision making.” – Gartner

Source: Leverage the Cynefin Framework to Improve IT Operations Decision Making, Garner, Oct 24, 2012

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3 Basic Systems

Source: Introduction to the Cynefin Framework

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Cynefin

Ordered

Systems

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What is Cynefin Framework is NOT?

In Cynefin, data precedes the model.

Low High

Low

High

Variable 1

Variable 2

Image Source: http://www.docstoc.com/docs/26740628/The-Power-of-the-2x2-Matrix---Chapter-1

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Cynefin

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Complicated Domain

Image Source: http://en.wikipedia.org/wiki/Enzo_Ferrari_(automobile)

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Cynefin

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Cynefin

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Tools for Managing in Complex Context

•Open up the discussion.

•Set barriers.

•Stimulate attractors.

•Encourage dissent and diversity.

•Manage starting conditions and monitor for emergence.

Source: Snowden, David J., and Mary E. Boon, A Leader’s Framework for Decision Making, Harvard Business Review, November 2007

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Cynefin

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Cynefin

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Source: Snowden, David It's Not Good Enough to be Right (1:02 video) LKCE12

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Cynefin Dynamics

Source: Kurtz, C.F., and D. J. Snowden, The New Dynamics of Strategy: Sense-Making in a Complex and Complicated World, (Fig. 4) IBM Systems Journal, Vol 42, No 3., 2003

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Take-Aways

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Define future state and close the gapvs.

Understand current state and respond quickly

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Without constraints, nothing evolves.  

Image By: Tkgd2007

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“Fail-Safe” OR“Safe to Fail” Experiments

Photographer: National Institutes of Health

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Resources• Snowden, David J. and Mary E. Boone, A Leader’s Framework for Decision Making , Harvard Business

Review, November 2007

• Snowden, David Introduction to the Cynefin Framwork (:08 video) Cognitive Edge Website, Oct 29, 2011

• Snowden, David It's Not Good Enough to be Right  (1:02 video) LKCE12

• Snowden, David Keynote of XP 2012 (Part 1 (:38), Part 2 (:40)) May 2012

• Snowden, David Practice without sound theory will not scale  (1:08 video presentation)

• Kurtz, C.F., and D. J. Snowden, The New Dynamics of Strategy: Sense-Making in a Complex and Complicated World , IBM Systems Journal, Vol 42, No 3., 2003

• Cognitive Edge Blog on Cynefin

• Ballestrin, Kim. Applying Cynefin and Agile LAST Conference, July 27, 2012 (Deck and Video)

• Haight, Cameron. Leverage the Cynefin Framework to Improve IT Operations and Decision Making , Gartner: 2012

• Perline, Joseph. On Understanding Software Agility— A Social Complexity Point Of View , E:CO Issue Vol. 13 Nos. 1-2 2011

• Neis, Pierre How Cynefin Model Improves Lean Implementation , Slideshare Oct 21, 2012

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Questions / Feedback

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Cynefin : A Framework for Leaders in an Ever-Changing WorldIlio krumins-Beenswww.iliokb.com@Ilio_kb