CVS Medical Alert System

Medical  Alert  

About

CVS Pharmacy sells a home-based medical alert system that can be purchased online or by calling ahead to the pharmacy. Their systems are created by Connect America and are shipped in the mail and easy to set up. Connect America has been in business almost 20 years and has a stable history of providing these systems to those who are looking for additional security and protection.

Services

•  The CVS medical alert system includes a home base unit with braille characters on the emergency buttons and an emergency button pendant that is completely waterproof and can be worn as a necklace or on the wrist like a watch.

•  CVS Medical Alert Systems require no contracts and include support from the monitoring staff around the clock, day or night, everyday of the year.

•  Service is available in all 50 states.

FAQ Page

To gather additional information on the CVS medical alert system, potential customers need to request a brochure in the mail or call the CVS pharmacy with their questions on the product. Their website doesn’t have a specific FAQ section though basic information regarding the product and the services are addressed but customers who are hoping to get most of their questions answered by visiting the site instead of waiting for a brochure in the mail may be inconvenienced.

Cost of Services

The cost for the CVS medical alert system is very straight forward, particularly because there is only one medical alert system service available through them and it costs $29.95 a month. There is no money-back-guarantee associated with this device or service though customers can cancel at anytime and return the product. If the equipment becomes damaged somehow during use, customers can expect to pay for the damage which could be upwards to $300+ dollars.

BBB Rating

Connect America, the manufacturers of the CVS medical alert devices, have been an accredited business with the BBB since 2005 and are quite large in size. Because of the size of their business, they do receive a number of complaints, but according to the Better Business Bureau they promptly handle all these complaints filed against them. Due to their size and their quick resolutions of complaints, they have received an A+ rating with the Better Business Bureau.

Additional Resources

The websites for Connect America as a manufacturer and for CVS medical alert systems specifically are very basic and straightforward and don’t provide a lot of additional resources through the websites. Connect America does showcase a phone number where operators can be contacted 24 hours a day should a customer wish to reach them and ask questions about the product or voice a concern.

Who Are Their Customers

Typical customers are those who are seeking a medical alert system for themselves and the added assurance and sense of safety they provide as well as members of the family who want to ensure the well-being of their aging loved one. Customers for the CVS medical alert system will be seeking a straight-forward, basic product with a simply monthly rate that doesn’t change or include any additional fees.

How Their Customers Rate Them

TheBestCompanys.com does not yet have a user rating for the CVS medical alert systems from their customers available and there are no testimonials available for potential customers to consider. However, the A+ Better Business Bureau rating is indicative of a level of customer satisfaction and the fact that Connect America has been in business for as long as they have shows that they have built a solid reputation of trust over the years.

What Makes Them Stand Out?

They stand out simply because this is a solid medical alert system that is available through CVS pharmacies nationwide and can be easily obtained and operated with one basic monthly price. Many other similar products are offered by companies that have perhaps not been in business very long or are only able to cover certain areas, but the CVS medical alert system equipment is available just about anywhere.

Social Media Presence

There doesn’t appear to be any type of social media presence available for the CVS medical alert or for Connect America specifically which isn’t entirely surprising. This is a basic service without a lot of bells and whistles that is offered to a demographic that is the least likely to spend much time on social media outlets.

Ranking With TBC

TheBestCompanys.com ranks CVS Medical Alert System as a 7.2 out of 10 which doesn’t quite put them among the very best medical alert system providers but well above average. For what they offer (a basic, upfront medical alert device at a reasonable price) and for how long they’ve been offering such, CVS medical alert systems area a solid option for those looking for this kind of product and service for themselves or their loved one.

Potential Negatives

Potential negatives include the possibility of having to pay for damaged equipment which could end up being fairly expensive should this occur. Some customers may wish for more options when it comes to mobility and how far they are able to travel or roam versus one option in equipment and payment.

Learn More

If you’re interested in learning more about CVS Medical Alert and to read our full review of their services, click on the link below: http://thebestcompanys.com/medical-alert-systems/company/cvs-medical-alert/

http://thebestcompanys.com/medical-alert-systems/company/cvs-medical-alert/