Gaurav YadavContact No.:+919873753501 ~ E-Mail:gaurav141087@gmail.com

To secure a challenging position as a Data Analyst /Data Consultant with ~5 years of experienceUsing SQL Management studio/Mysql/SQL server 2008/2012 and analytics in an organization of high repute.

SNAPSHOT

A seasoned professional with ~5 years of rich experience in Data Analysis using SQL SERVER, Mysql, SSIS and Excel Technologies.

Currently designated as Data Analyst with One Mobikwik Pvt Ltd, Gurgaon and gained expertise in the field of Data analysis.

Previous to that worked with Wunderman, Gurgaon which provide Vendor Support to MICROSOFT - Database/Campaign Marketing, Database Development Support etc.

Started career with Exevo India ltd as Database Analyst and gained expertise in the fields of Data analysis.

In-depth knowledge of working and development of SQL Server 2012/2008 functions and DML/DDL operations and SSIS. Strong RDBMS,Testing concepts. Advance Excel 2013/2010.

Successful in interfacing with upper level decision makers; resolving critical problem areas and delivering on client commitments.

Driving End to End Delivery of business operations as per Standard Operating Procedures by performing Planning, Execution and Analysis.

Strong relationship management, analytical and communication skills.

EMPLOYMENT RECITAL

One Mobikwik Systems Pvt. Ltd.Data Analyst

Since November, 2014 - Till Now

Project Executed:

Title: Ad-hoc requests to support marketing and business development team in their campaigns and business needs + Analytics for customer behavior and customer retention.Environment: MySQL, Excel, Linux platform, Hive (Big data Hadoop)Team Size: 9.

Analytics on Customer acquisition and retention:

Technical Support to team and quality check

Running analysis requests coming from different team and providing them the real story towards the issue. Customer acquisition Analysis, Customer retention analysis. Helping juniors in time management. Supporting Marketing team in finding best audiences for their campaigns. Quality check of requests to ensure the 100% accuracy. Running MYSQL on linux. Using Hive(Big data query Platform) for complex and time consuming queries.

Wunderman International (WPP Company)Data Analyst

Since September, 2012 – August, 2014

Project Executed:

Title: Microsoft Partner Network (Microsoft) – Partner Ad-hoc requests management.Environment: SQL SERVER 2012 – SSMSTeam Size: 8.

Technical Support

Executing database of Microsoft Partner network (3 million partners) maintained at 3 different Org locations List extraction of targeted Partners from more than 30 different databases with almost different criteria and

minimum execution plan. Analysis report on different subsidiaries with different programs as per Partner Enrollment status. The request on competency and enrolled program of partners are resolved using SQL Server management

studio. Supporting Marketer to target the suitable audience by identifying them according to campaign

requirement. Automate the task of WPC (Worldwide partner conference) Email deployment list pull from different

databases.

Vendor Management

Planning and strategically support to improve the campaign requirement. Coordinating with requestors for resolving problems, ensuring successful call closure and escalating the

calls as per the escalation matrix. Identifying, selecting and developing the service requests and streamlining initiatives for improving supplier

performance (Customer Service Planning). Monitoring overall functioning of processes, identifying improvement areas and implementing adequate

measures to maximize customer satisfaction level.

Title: List Pull Customer/APAC Subsidiary campaign (Microsoft)/Testing of Codes.Environment: SQL Server 2012, SSISTeam Size: 11

Technical Support

Handling end-to-end life cycle of Microsoft campaign Management for targeting customer depending upon the subsidiary, audience, segmentation following the specific rule and campaign approval workflow. The project involves service requests from the marketer based on their requirements which is executed from the Databases of Microsoft Corporation.

Creating packages for collecting data from different sources. Handling PII data of the customer which is pulled from the global marketing execution database where data

flows from different sources such as GSX, CRM, MSI and MS-SALES. Handling MVA (Microsoft virtual Academy) project which involves those customer who is getting certified of

Microsoft courses. Creating reports for clients to help make them understand the sale progress each month.

Significant Highlights:

Developing and ensuring customer satisfaction by maintaining 100% Turnaround Time (TAT) for delivery & key performance Indicator.

Assisting marketers in Campaign management, Marketing communication, Partner Channel Management Managing marketing process for B2B campaigns, Creating reports and automate the projects for ease of

work. Apply test plans to ensure 100% accuracy for all the projects.

Exevo India Ltd, DelhiDatabase Analyst

Since February – 2011 to September-2012

Project Executed:

Title: Study AnalysisEnvironment: SQL, Excel, QCTeam Size: 15.

Technical Support (Scripting) Provides support to the client on the analysis of survey data. Manage all the information and details of surveys, various reports required from time to time and provides

user friendly reports in an effective and efficient manner. Handling the analysis and reporting independently in the supervision of team lead during the fiscal years.

The project involves necessary changes to be made in the Data as per the approval of the client.

Monitoring all scheduled jobs and trackers of campaign of the targeted customers from where all the revenue has been generated or going to generate.

Ensuring speedy resolution of queries to maximize client and management satisfaction levels.

Title: Survey IndustryEnvironment: Quantum, ExcelTeam Size: 4.

Technical Support Objective of this project is to deal with all the aspect of tracking the request as well as report generation. Deleting and adding the data of account that has been either parented or Merged with the old one

according the service request from business side. The bulk analysis and correction of data during the QA. Maintain the SLA and delivering the report in order to keep the regularity of analysis throughout a year. Coordinating with support team in terms of resolving issues due to illogical requests.

CORE COMPETENCIES

Well-versed with:

Database & Tools : SQL Server 2012/2008, SSIS, RDBMS, SDLC, Testing Operating System : Windows 8, Windows 7, XP Computer Packages : MS-Office 2013/2010 (Expertise in Advance Excel – Vlookup,

PIVOT, Nested conditions) Computer Languages : C, C++, C#

ACADEMICS

2010 MCA from C.D.L.U, Sirsa.2007 B.Sc from MDU, Rohtak. 2004 Senior Secondary, Haryana Board.

EXTRAMURAL ENGAGEMENT

2nd Prize in intercity seminar organized by the college. 6 months training in SQL / excel from HTS, Gurgaon University cricket team player.

PERSONAL DOSSIER

Date of Birth : October 14th, 1987Permanent Address : H.No.404/22, shivji park, Gurgaon.Linguistic Skills : English, Hindi