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Chief Engineer CV Sample

Charles Dolan16 Glenn Close, Old Newton, Wellston, WT5 6SD

Tel: 01645 4445707 Mobile: 07977 1605360E-mail: [email protected]

Chartered Professional Engineer, with strategic and operational achievement in Engineering, Productionand Quality management roles; Excellent track record in blue chip international organization and in FMCG,

Food and Manufacturing environments

KEY STRENGTHS

Increased efficiencies, reduced waste and downtime, leading to £750k savings p.a. Hands-on, results orientated, proactive team leader Focused on customer and business needs, rather than functional needs Worked across all departments to resolve issues and identify practical solutions Initiated and managed strategic change through to successful local level implementation Specialist skills in continuous improvement and world class manufacturing Implementing effective quality improvement programs Effective communication skills at all levels both internally and externally Project management skills to deliver and commission projects on time & on budget

CAREER HISTORY

CHARLTONS READY MEALS/ FREEMANS FOODS 1997 – present

Freemans is largest independent manufacturer of ready meals products in the UK and holds the Charlton’sfranchise, with annual turnover of £35M and up to 250 employees (seasonal business).

Chief Engineer and Acting Operations Director with joint responsibility for all production and associated operations. Sole responsibility for all on-site engineering work: managing department of 18 engineers; with an annual budget of £1.1M; and capital project responsibility for >£5M over the last 4 years.

Key member of management team which launched £25M per annum Charlton’s ready meals business within 3 years, introducing 5 new product ranges

Changed factory to quality culture from volume culture, by prioritising quality and waste reduction over output, focusing on introducing easily understood, workable systems

Changed focus of engineering personnel and practices to best suit customer/business needs Raised line efficiency across production unit by 30%, by re-engineering the processes and focusing

on key problem areas 50%+ reduction unplanned downtime across the factory, and 15% reduction of line manning

Installation and smooth commissioning of 2 new major production lines within budget Managed quality department for 10 months - pushing quality down to shop floor personnel rather

than the quality department personnel, through cultural change, SPC disciplines and training

SETTOY LIMITED 1996 – 1997Settoy is the market leader for kettle controls; turnover of £60-70M

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Automation Manager

Full responsibility for managing introduction of £10M high-speed flexible automation program.

Managed the introduction of £2.5M of flexible automation lines into Settoy to replace existing labour intensive manual assembly lines

Managed production on each line, from commissioning through to handover to local management once target output and ppm defect levels achieved, includes set-up of QA systems and training

Integrated the new equipment into the different sites, and set up the systems and cultural changesneeded to maximise machine utilisation from day 1

Liaison with internal suppliers to ensure that component quality and design was improved for automatic assembly

Implemented a structured methodology for automation across the group, including TPM, planned maintenance and product design: aiming for world class manufacturing performance standard

PENDLEBURY MICROELECTRONICS 1991 – 1996

Production Manager 1994 – 1996

Full manufacturing responsibility for the Displays business, comprising 95 staff on a 4 set continuous batch operation, with sales of £10M in 1995/6

Empowerment of all staff, by full shift involvement on process development and Total Productive Maintenance (TPM) initiatives: leading to improved quality Achieved shift in cultural from functional needs to focus on quality and customer satisfaction, by

changing people’s attitude to work and each other, using internal customers and individual responsibility for work as the motivator

Output doubled over 15 mths, with yields improved 15% and customer complaints reduced 50%

Works Engineer 1991 – 1993

Full responsibility for all on site engineering, with £750K maintenance budget and department of 8 engineers/technicians

The initiation and implementation of a planned preventive maintenance system for the whole factory, leading to 75%+ reduction in unplanned breakdowns

The integration of engineering into production, focusing on production needs and aims, resulting inimproved effectiveness and plant availability

PENDLEBURY PLC 1987 – 1991

Various engineering/development roles within group

EDUCATION

University of East Anglia 1983 – 1987B. Eng. (Hon.), 2i in Mechanical Engineering whilst sponsored by Europower Hydraulics)

Cottisham High School 1976 – 19835 A Levels, 13 O Levels

TRAINING

Wigan College of Technology 1988 – 1989HNC Electrical/Electronic Modules


Sheffield Business School 1991 – 1992Postgraduate Certificate in Management

Open University 1996 – 1997Quality Management and Methods modules

I Mech. E 1991Chartered Engineer (C. Eng.)

PERSONAL

Date of Birth: 12 November 1962 Status: Married with three children Full clean driving licence

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Managing Director CV Sample

Jack Bland29 Garfield WayWeston DerbyshireDE26 4CVTelephone 01998 564897 Mobile 07896 032165E-mail address: [email protected]

Experienced Managing Director; strong leadership and communication skills; effective team builder; proven capability in strategic work; successful deliverer of profitable growth and cash; tactically astute in managing a complex supply chain; innovative sales and marketing skills; pragmatic; hard working; approachable; French and German language.

JOHNSON & DALE HOLDINGS PLC 1992 to date

MANAGING DIRECTORBUILDING PRODUCTS LTD 1997 to dateBuilding Products is a £25m turnover business within Johnson & Dale Group, supplying heavy building and structural materials for the UK building industry. Also includes a contract galvanizing service.

Responsible to Group Chief Executive Officer and accountable for achievement of profit, cash and ROCE targets; the development and implementation of organic and acquisitive growth strategies

Expanded contract-galvanizing business 400% since 1996. Invested in new plant. Business nowdelivers 20% net margins, 25% ROCE and is cash generative Increased lintel market share from 4% to 20% by targeted sales growth through merchant network and to national house builders. Achieving ROCE above 20% Transformed business from labour intensive to automated, through investment in new technology. £1m investment cut costs by £400,000 p.a. Negotiated exit from garage door market in exchange for residential door business. Redirected market focus to achieve sales growth of 26% p.a. at improved margins

MAIN BOARD DIRECTORJOHNSON & DALE HOLDINGS PLC 1994 to 1997

Executive role addressing operational, strategic and financial issues, including reviewing acquisition and disposal options and considering shareholders’ interests

Promoted strategic alliance with US partners to access increasing demand in USA and opportunities in Eximbank financed projects

DIRECTORDUCT & ACCESS COVERS LTD & PIPE SUPPORTS LTD

1994 to 1997

Concurrent directorships of two operating businesses within the Johnson & Dale Group

Pipe Supports designs and manufactures products for power and petro-chemical industries worldwide. Duct & Access Covers supplies covers for telecoms, water and other industries.


Restored Pipe Supports business to profitability, and laid foundation for international expansion,by cost reduction and margin improvement initiatives Recognised long-term decline of Duct & Access core market in cable TV network development and negotiated disposal of the business at no cost to Group Capitalised on cost-reduction and service benefits of expanding joint venture in Thailand

Previous Employment

JOHNSON & DALE LTD 1984 to 1994GENERAL SALES MANAGER

TI GROUP LTD 1975 to 1984 SALES MANAGER SEAMLESS TUBES LTD 1978 to 1984 SALES MANAGER TI EXPORT LTD 1976 to 1978 MARKETING ASSISTANT TI BROOKES LTD 1975 to 1976

Personal Information

Date of birth: 12th November 1951

Status: Married, two children

Degree: BA (Hons) 2:1 French and German (Bradford University)

Interests: Squash, tennis, golf, music, travel

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Operations Director CV Sample

Hamish McTavish The House Uptown

Edinburgh E1 6MGTel: 01234 632799 E-Mail: [email protected]

OPERATIONS DIRECTOR with extensive experience managing and motivating large teams through significant change, within world class food and drink companies.

KEY SKILLS

Managing growth and subsequent organizational change in a professional and entrepreneurial manner

Adaptable and flexible, able to rapidly assimilate new concepts, technologies, industries and cultures

Expertise across full range of manufacturing functions Selecting developing and inspiring teams of managers and operators towards common goals Adds Value through challenging established practices and delivering creative solutions to

complex business problems Commercial acumen, delivering profit improvements in highly competitive

CAREER SUMMARYDirector of Bottling,The Paragon Group Nov 1997 – Date

Responsible to the Managing Director for all manufacturing activities in the annual production of 6½ million cases of premium spirit brands, including The Famous Pheasant and The Macnally. The role involved maximising the productivity across 15 flexible bottling lines, controlling an annual revenue/capital budget of £9 million (excluding materials) and motivating a unionised workforce of 300 in a traditional, West of Scotland environment.

Achievements

20% increase in operating profit by applying modern manufacturing techniques, challenging traditional thinking and identifying opportunities for efficiency improvement

Developed an effective partnership agreement with GMB and AEEU, creating a better trained workforce and harmony between the two unions

Initiated and launched a Process Improvement Programme, based on The Business Excellencemodel resulting in a 21% improvement in productivity and record output levels.

Reduced overall engineering costs by 24% by labour reduction and strict revenue controls Formulated and implemented a strategy to ensure that the developing needs of the business were met by the right quantity and quality of skills and the limiting factors in plant capacity were eliminated through carefully considered capital investment

Removed >£0.5m of direct labour cost by removing overtime and reducing temporary labour, whilst maximising flexibility and output.

Introduced key performance indicators to all employees resulting in greater focus on businessresults and 100% involvement Developed individual managers using competency based appraisals and a series of regular 1:1 interviews

Operations Director,Parkington Paper Products Jan 1997 – Sept 1997


A family owned, £14m turnover business, producing retailer own label, facial and toilet tissue. The role carried profit accountability and was responsible for purchasing to finished goods, with ten high speed, semi automated lines and a workforce of 110.

Key achievements:

Achieved thorough understanding of paper making and subsequent conversion.

Introduced a professional approach to human resource management

Operations Manager,Scherzings Europe Jan 1991 – Jan 1997

Responsible to the Managing Director, for all operational activities, working to ensure maximum customer service through an effective sales and operational interface.

Achievements Business growth from £2m-£65m turnover in 6 years Recruited, trained and motivated a workforce of 350 Industry recognition for ‘state of the art’ food manufacturing operation achieving meat export license within first 6 months Managed two capital projects (£4m and £15m) to facilitate the business growth. Developed a sole supply partnership agreement with Iceland frozen foods and secured an additional £11m contract. Championed a world class manufacturing drive, assisted by McKinsey as consultants, using their‘Proven Path’ Extensive involvement in the installation of SAP, in particular the production planning and the materials management modules. Created a new product development culture ensuring maximum involvement at the earliest stage.

Graduate Trainee / Production Manager Oct 1984 – Dec 1990Four years on the Bass PLC management development programme, obtaining hands on training and real experience in all aspects of the brewing business. This lead to the appointment as brewery production manager in December 1988, followed by a brief period as brewery project manager withinthe Greenalls group

EDUCATION AND QUALIFICATIONSAssociate and Diploma of the Institute of Brewing 1987-1990 BSc (Hons) Microbiology, Heriot Watt University 1980-1984 4 A levels, 9 O levels, King Edward VI School 1973-1980

PERSONAL INFORMATIONDate of Birth - 12 October 1961.Married with 3 children under five;Interests include skiing, racquet sports and foreign travel.


Corporate Finance Specialist CV Sample

Ron Merton MA

19 The StreetMidtown

Lanshire AB1 2CD

01235 6789010777123 4567

Email rjm@ abcnet.com

SKILLS AND EXPERIENCE

14 years Corporate Finance transaction management and marketing for European and UK clients, with a record of innovation, team success and development in difficult sectors.

Sector advisory and marketing skills

Successfully initiated corporate finance marketing to European Utilities Groups in 1998 Led main board presentations in Italy and Luxembourg described as the most effective made by an

investment bank - 4 out of 11 produced exclusive discussions of mandates Jointly won and executed a strategic advisory mandate for a Dutch group Strengthened Global's relationships with major potential acquirers Record of previous rapid development of expertise in downstream oil and life assurance

Wide ranging transaction record

Managed many of Global's most significant transactions as a team leader including a record breaking sector flotation. Responsible for relationship with one of Global's most sensitive clients

5 completed public offers, one being the first in the UK by an Austrian group Private acquisitions and disposals, most involving a Continental European client or target Flotation; rights issues; joint ventures; venture fund raising Successful corporate governance lobbying; advice on strategy and capital structure Lead management of one of the largest Euro-Equity transactions in the 1980s

Managerial and team building experience

Led 6 man corporate finance transaction team for 4 years Responsible for 18 staff and developed all of Global's team leaders Managed many large international teams of outside professionals Personally established cross-divisional utilities teams, securing the support of over 30 people:

instrumental in the creation of a strategic consulting team for Euro Equities transactions

OTHER EXPERIENCE AND SKILLS

Strong record as one of three equity fund managers leading the Franzen Grayson European team which controlled $1 billion for UK pension funds and sovereign states

Developed fluent German at Franzen Grayson

CAREER SUMMARY


1990 - 2003 Global Investment Bank Limited Director, European Corporate Finance Assistant Director, UK Team Leader Manager, Investment Banking

1981 - 1990 Franzen Grayson, Bankers Corporate Finance Executive Senior Manager, Euro Equities Corporate Finance Associate European Fund Manager UK Equity Analyst

QUALIFICATIONS & PERSONAL

1981 Cambridge University - MA Philosophy, Physiology and Psychology1977 Buckingham College - 4 ‘A’ levels: Maths, English, Economics, HistoryLanguages - German (fluent), French (good) Date of Birth - 27th April 1958

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Change Management Specialist CV Sample

Vernon Marble12 Howgate Stable

WhenchurchStaffs

Tel No: 02134 56748; mobile 07272 444666E-mail: [email protected]

Change Manager with wide programme management, project management, operational, IT andbusiness improvement experience within the global telecommunications sector. Operational

fluency in German and French

Areas of Expertise

Organizational: Instigates and manages change by implementing new processes

• Implemented best practice project management standards and procedures across all areas of Steinman’s Communications Ltd., a £250 million turnover company • Developed a recognized centre of excellence in project management • Led a cross-functional team to develop and implement a new product introduction lifecycle process • Developed and successfully introduced a career plan for 70 project managers, supported by a comprehensive training programme • Planned and implemented a Project Office, together with all processes and procedures to support a multi-project programme covering the outsourcing of the telecommunications network for Ford of Europe

Interpersonal: Recruits, trains, leads and motivates personnel with diverse skills and from different functions and companies

• Effectively operated management by objectives with target setting and appraisal • Mentored and coached project managers at all levels, encouraging them to develop their performance tobest practice standards and to achieve professional accreditation

Project Management: Manages a variety of projects and programmes to demanding standards of time, cost and quality

• Managed a combined team from GMPT and Nellybridge Networks Ltd. in both the UK and Canada to develop and market an innovative network access product, comprising both hardware and software components • Managed a project to develop and install a PABX Network Management system for the Royal Netherlands Air Force. Subsequently, further developed the product for commercial exploitation • Managed a major marketing project to re-launch and re-position the UK market-leading PABX • Managed the implementation of an electronic mail system for 12000 users in the UK and the USA • Successfully turned round failing projects, restoring customer confidence and avoiding penalty costs

Problem Solving: Applies a variety of structured techniques to achieve a rational approach to problem solving and decision-making

• Led workshops to investigate areas of business process failure. Recommendations led to process improvements which resulted in a significant increase in customer satisfaction and product profitability • Directed investigations into major customer complaints, using problem-solving techniques to establish root cause. Recommended and implemented process improvements


• Facilitated teams investigating and analysing the causes of cost of non-conformance. Identified and implemented corrective measures • Facilitated cross-business teams generating and evaluating business improvement ideas aimed at achieving best-in-class performance levels

Career History

Thanssen Communications Ltd 1997 - Present UK telecommunications subsidiary of Thanssen GMBH- turnover £250 million; 2700 staff Programme Manager 1998 - Present Responsible for all aspects of project management throughout TCL, interfacing with directors and focus groups to harmonise methodologies within TCL and across the Steinman’s group Senior Project Manager 1997 - 1998 Managing IT and process improvement projects. Supervising other project managers GMPT 1989 - 1997 A company formed by the merger of GEA and Slavence plc Project Manager 1992 - 1997 Managing multi-disciplinary teams to deliver a variety of high-profile projects to demanding standards Systems Development Manager 1991 - 1992 Managing teams of Business Systems Analysts responsible for the development and implementation of IT solutions Corporate IT Manager - Network & Hardware Planning 1989 - 1991 Developing a strategy for the data network and computer hardware infrastructure for a newly-merged company; Co-ordinating the implementation of the strategy and project managing the implementation of a 12000-user electronic mail system

Earlier Career Slavence 1968 - 1989 Information Services Manager 1988 - 1989 Computer Centre Manager 1980 - 1988 Computer Operations Manager 1975 - 1980 Commercial Systems Manager 1973 - 1975 Commercial Systems Project Leader 1971 - 1973 Analyst/Programmer 1968 - 1971

Personal Information Development: LCCI Foreign Languages for Industry and Commerce - Advanced German 1998 Training courses within Slavence, GMPT & Thanssen Problem Solving & Decision Making Kepner-Tregoe 1999 Facilitation Techniques Dunchurch Management College 1998 Project Management Dunchurch Management College 1992

Personal: Date of Birth: 3 July 1949

Interests: Golf; Line Dancing; swimming; chairman of local charity supporting people with visual impairments


Sales & Marketing Director CV Sample

Niall Fernley

14 Mount Drive MilwoodGarbidgeG19 3FGTel: 01222 345 666Mobile: 07789 890123e-mail [email protected]

A highly experienced computer-literate Sales and Marketing Director who has consistently adopted a systematic approach over all areas of responsibility, responding to the specific requirements of each market sector, and ensuring that the best possible level of customer service has been delivered. Operating in situations which have required responding to the management of change and evolving innovative solutions to deal with such matters, there has been developed in-depth appreciation of all areas of the FMCG market and the related supply chain.

Mexhandite International 1994 – Date

Sales and Marketing Director

• Led a team of 15 responsible for all marketing and home and export sales in Company manufacturing a wide range of household and personal care products

• Increased annual sales year on year by 15%, i.e. from £10 million to £26 million

• Negotiated with major high street multiples; gained listings for private label and branded products

• Contributed to Company strategy as a member of Board of Directors

• Developed partnership agreements with leading retail outlets leading to major volume sales, e.g. Safeway soaps 16 million units, Morrisons fabric conditioner 1 million and Tesco washing up liquid 3 million

• Formulated pricing programmes to increase gross profits

• Co-ordinated all aspects of fast track product launch

• Project managed introduction of new products and new product concepts to all major retailers

• Restructured customer service department; improved level of service delivery to 98.9%

• Developed the volume and profitability of overseas market sectors through more effective sales and marketing campaigns

• Liaised with a particularly wide cross section of internal and external contacts and service providers

Celtic Pride Dairies 1992 – 1994

Group Sales Director


• Rationalised sales operation of two separate companies and led sales team of 30; responsible for all training and development

• Negotiated new trading arrangements with high street multiples representing additional £7 million sales p.a.

• Co-ordinated all aspects of major new product launches

• Increased turnover to £170 million, the highest for any Scottish food manufacturer

• Delivered effective solutions to a particularly diverse range of sales related issues

• Contributed to the development of major sales and marketing campaigns

Penkish Farm Dairy Foods Ltd 1990 – 1992

Sales and Marketing Director • Devised and implemented comprehensive training courses to improve effectiveness of sales and marketing teams

• Held full responsibility for all sales and marketing activities in £78 million turnover company, managing 40 staff

• Managed all arrangements for FreshCool brand, Scotland's biggest grocery brand with £30 million sales

• Operated in a pro-active manner to develop and launch brands to specifically meet customers' requirements, e.g. fresh milk portions (Forte) and FreshCool in plastic bottle

• Devised, developed and implemented a considerable number of influential marketing campaigns to increase public awareness of dairy product ranges

Meols Beverages Ltd 1984 – 1990

National Accounts Controller • Increased turnover in key accounts by 10% year on year (£24 to £40 million) with overall £5 million increase in profit

• Launched a wide range of new products co-ordinating all aspects of launch programmes including sugar free dilutable drinks for Safeway and Parton Hills mineral water as Waitrose and Tesco own brands

• Contributed to overall strategy in privately owned company

• Carried out general management role over production planning, distribution and planning areas

Further Education: BSc Combined Sciences, Garbidge University Personal: Married, British, Full clean driving license DoB 14-9-1972

References: Available on request.


Marketing Manager CV Sample

STUART BARSTOW BA

23 Middle CottagesDagenham Hill,

HebleyNorthants NG9 3DY

Tel: 05551 578000 Mob: 07973 276631Email: [email protected]

A commercially minded B2B Marketing Manager with proven business judgment; strong strategic capability, leadership and general management experience. A track record of managing departments and multi functional teams during 17 years in FTSE 100 environment. Driven by challenge, excellent interpersonal and communications skills provide the ability to operate effectively at all levels and across all disciplines.

Key Skills:

Strategic marketing planning, cross functional project management, advertising and direct marketing, CRM, database management, branding.

CAREER HIGHLIGHTS & ACHIEVEMENTS

Communico PLC

Head of Trade Communications August 97 – September 2004

Responsible to Marketing Director for all trade communications and sales’ support across company brands – online and offline. Responsible for the annual Trade Communication Plan including objective setting and the strategies to support corporate scorecard targets for acquisition, retention and growth. Management of agency roster; Team of 24 and budget of £7million

Main Achievements

• Established the Trade Communication Department in Communico. Setting vision and direction for the group.

• Developed a data acquisition programme to drive Communico business stock, (+£13m)

• Developed new lead generation programme which doubled sales enquiries (+£2m)

• Conducted full branding exercise & delivered creative consistency across the communication mix

• Incorporated email marketing as a mainstream channel for communication and lead generation. End to end strategy included e-enabling SAP systems

• Developed first customer segmentation model utilising internal and external data. Co-ordinated team to develop effective propositions for key groups

• Introduced campaign management software to facilitate “closed loop” Marketing.

• Led cross functional team which improved First Year Advertiser retention by 1.5% (+£1m)


HST Communico Pages Ltd

Group Marketing Services Manager Sept 94 – Aug 97

All lead generation activity, Sales collateral and incentives and the planning and implementation of marketand product initiatives through Sales. Management of agency roster. Team of 14 and budget of £4.5m

Main Achievements

• Created one national marketing services department in Barking

• Delivered full automation of sales support material

• Centralised inbound sales leads handling. Improved lead conversion by 10%

• Conducted full tender exercise to review advertiser programme saving £700k

Communico Pages Sales Ltd

National Marketing Manager July 91 – Sept 94

Responsibilities

• Handling inbound sales enquiries.

• Team of 15 and budget of £3m

• Amalgamated two departments into one National department

• Developed a portfolio sales proposition & delivered new range of materials to reflect this positioning

• Launched first points based Sales incentive to support new product launches

• Developed multi media closedown campaign to boost sales enquiries (+£1m)

• Launched new company policy to ensure all sales enquiries were handled within 48 hours, improving conversion by 10%

• Developed advert monitoring service for advertisers

• Established data quality management strategy & processes across the company

Communico Pages Sales Ltd

Marketing Services Manager 1988 –1991

• Introduced sector specialist approach to acquisition

• Team of 8 and budget of £1m

• Developed an IT system to measure sales conversions by type of prospect

• Introduced full service channel support facility for National Accounts team

• Launched all new product/market initiatives to sales.


Qualifications:

• Marketing in Action Open University

• BA (Hons) Human Geography Central Polytechnic

• 2 A Levels, 6 O Levels

Recent Awards

2004 Commended Precision Marketing, Best Interactive Media Initiative

2003 Winner DPA Marketing Award

2003 Gold DMA Awards, Business to Business

Personal

DOB: 20th November 1962

Nationality: British

Status: Single


Sample CV for a Junior Financial Assistant

Mary Bishop11 Mansfield DriveStaveley,SandwichDorsetCD5 7NWTel: 01275 62004007771 0090876

Experienced accounts assistant capable of handling both the Purchase ledger and the Sales ledger duties in an international trading company. Regular liaison with customers and suppliers; hard working, adaptable and enjoys a challenge.

CAREER HISTORY

Perfect Administration Services Jan 2004 – Present

Purchase Ledger Clerk - Responsible for all aspects of the purchase ledger including daily record of invoices received; the processing of invoice batches and computerised payment runs by BACS every month.

Charlton Combi Oct 2003 – Jan 2004

Accounts Assistant – (Temporary Position) Coding of invoices and passing through the payments; checking all purchase statements, handling petty cash for the dealership.

Wish-Telmo UK Ltd Sept 1998 – Sept 2003

Accounts Assistant – Reporting to Company Accountant and responsible for Purchase Ledger and Sales Ledger, invoicing, monthly credit control, daily banking and posting money. Work with 3 systems for British, Dutch and German locations; constantly working with foreign currencies.

Employed initially as a purchase ledger clerk taking responsibility for all aspects of the purchase ledger, daily record of invoices received, the processing of invoice batches etc, computerised payment runs by BACS every month.

Finalised bank reconciliation at month end in GB£, € Euro and US$ accounts. Entered all foreign currency exchange rates after amending calculations from a spreadsheet,

every month. Answered telephone queries from customers and suppliers and responsible for all outgoing mail. Assisted with the successful implementation of a new computer system on two occasions. Amended and updated standard costs for parts department

Berridales Ltd Apr 1998 – Aug 1998

Sales Ledger Clerk – Appointed to take responsibility for all aspects of the sales ledger, invoicing, chasing for payments and to become trained in purchase ledger and costing.

Foreland Stockport – Peugeot Main Dealer Jun 1995 – Mar 1998 Accounts Assistant – Assistant to the Accountant and Accounts Supervisor. Responsible for maintenance of manual payment records,


posting cash payments to computerised sales ledger, reconciling the bank, daily banking of money, monthly credit control.

Processed all batched purchase ledger invoices onto the computer through an invoice register. Deputised for accounts supervisor and Administration in their absence. Coding of invoices and passing through the payments. Checking all purchase statements, handling

petty cash for the dealership. Following restructure took on additional duties in reception area, ran a busy switchboard, handled

correspondence and quotes, maintain vehicle stock records on computer and provide front line customer service.

Assisted with the successful implementation and accreditation of the dealership to ISO 9002. Responsible for the ongoing administration of the standard.

Barr & Griffin – Toyota Main Dealer Apr 1993 - May 1995 Clerical/Accounts Assistant – Invoicing of vehicles, daily banking of payments to sales ledger, checking statements, month end payments. Recording all purchase invoices, ready to be processed to computer, chasing payments of outstanding sales invoices.

Bringing vehicles into stock via computer and maintaining manual stock record book. Checking monthly vehicle returns and the input of warranties are correct.

Ground Building Company Aug 1992 - Nov 1992

Typist/Receptionist – All clerical and office duties. Typing letters, invoices, quotations, job sheets and telephone message forms; processing of paid/unpaid items on manual sales and purchase ledgers. Makingup of weekly cash wage packets for all staff.

EDUCATION/QUALIFICATIONS

Sandwich High School for Girls 1985-1992 10 GCSE Passes including Maths and English at grade C RSA NVQ – Business Admin - Level I Pass / Level II – Pass RSA Word-processing (Stage I) Distinction RSA CLAIT Distinction Pitman Word processing First Class Pass City & Guilds CPVE Pass Stoke-on-Tean College – Bursland 2000-2001 City & Guilds Basic Photography Level I Distinction; Level IIDistinction

TRAINING Trained in use of Microsoft Excel/Word/Outlook e-mail system Internal Auditor for: ISO 9002 Quality System. Currently undertaking a home study course in Essential Bookkeeping

PERSONAL DETAILS Date of Birth: 24th July 1975Nationality: BritishStatus: Single Excellent health; Non-smoker; Full driving license; Car owner

PERSONAL INFORMATION I enjoy Photography, Badminton, Reading, Walking, Swimming, Cycling, Ice-Skating, Cinema , Biking and Foreign Travel.


CV Template for PA to Director

Gill McConnell17 Fairview Market

West HornellDenbighshire

01569 [email protected]

Professional; well organised individual. Communicates confidently and effectively at all levels; demonstrates initiative and confidentiality both independently and within a team environment.

KEY SKILLS

• Consistent ability to meet deadlines and prioritise whilst maintaining consistently high standards.

• Proactive and tenacious approach to projects and challenges.

• Adept problem-solver.

• Excellent written English, with experience in copy writing and Standard Operating Procedures.

• Computer literate, keen to embrace new technology.

CAREER SUMMARY

Sanofi Synthélabo Ltd 1997 to present

New Financial Times survey of Europe ranked Synthélabo Ltd as seventh best performing pharmaceutical company during the last 5 years. Ninth largest European pharmaceutical company following recent mergerwith Sanofi-Winthrop in May 1999

Personal Assistant/Conference Coordinator

Reporting to Marketing and Sales Director. Providing confidential PA and secretarial service to main board director. Responsible for venue search and organisation of national and international conferences: Co-management of budget in excess of £300k

Achievements:

• Organised conferences and ad-hoc meetings to meet company objectives.

• Implemented use of database for conference documentation and records leading to greater efficiency.

• Encouraged communication within administration and support team resulting in improved team spirit and performance.

• Instigated use of data projectors leading to professional presentation of corporate image and considerable cost saving.

• Undertook ad-hoc assignments and projects thereby assisting Director in effective time management.

• Delegated where appropriate to develop team member’s contribution and improve productivity of department.


Harrison and Sons Ltd – Security Printers 1987 – 1997 Major international printer of: banknotes, bonds, passports and postage stamps.

Personal Assistant to Sales and Marketing Director Initially employed on a part-time basis as Secretary reporting to Production Manager; gained several promotions until appointment to Personal Assistant in 1990 (full-time). Achievements • Copy writing and preparation of Standard Operating Procedures contributing to company’s successful accreditation ISO 9002. • Organisation and hosting of visits by important visitors, promoting positive corporate image. • Implementation of effective system for tracking valuable artwork to meet stringent security requirements. • Establishing close links with key account (Royal Mail National) through regular meetings in London to foster mutually co-operative working relationship. • Acting as intermediary between customer and internal departments to ensure quality customer service. • Providing PA and secretarial support for director, maintaining discretion and strict confidentiality in particularly sensitive situations.

EARLIER CAREER

Various roles undertaken during this period including: 1972 – 1987

Market Researcher – Granada Television Ltd (London)

PA to Product Manager – Ortholt Pharmaceuticals Ltd (now Jansten Realage)

Achievements

• Use of market research data to calculate speculative advertising campaigns. • Presentation of research conclusions and recommendations to advertising companies.

EDUCATION ACHIEVEMENTS

BA Arts & Society – Level 1 Distinction, High Walkden College, 1993 (Politics, Psychology, Sociology, English Literature And Art History)

OND Business Studies Maidenhead College of Further Education 3 ‘A’ Levels, General Principles of English Law, English & Economics RSA Typewriting Intermediate, Advanced (Dist)

7 ‘O’ Levels Maidenhead High School for Girls SOFTWARE SKILLS & TRAINING

Windows ’98 Microsoft Office (Word, PowerPoint, Excel, Access, Publisher). GroupWise, Internet

PERSONAL DETAILS

Date of Birth: 8 August 1954 Status:

Married, 2 adult children

Driving: Full clean licence


CV Sample Human Resources Director

C U R R I C U L U M V I T A E

J a y G a r n e r27 Woodsfield Road, Dale, Anchor, Derbyshire DA15 9JZ

Telephone: 01361 1904 8662 (home) 01750 530 3334 (office)

JACOBSON LIMITED, Welshpool August 2001 –PresentPart of the UniGroup, international manufacturer of food productsAnnual turnover (UK) £180m

Head of Human Resources – Responsible for leading a team of HR management professionals and support staff. As part of the senior management team, accountable for the provision of a full HR service toindustrial operations at Fairdale site that employs around 1100, unionised, employees. Responsibilities include leading and co-ordinating all site pay and restructure negotiations and managing the developmentand implementation of innovative HR policies, new working practices and modern organisation structures.

Key achievements include:

• Development of an HR strategy linked to business and industrial operational goals

• Implementation of a modern leadership style/structure and to achieve productivity improvements and cultural change through cross functional projects and team working

• Facilitating a major culture change project to promote organisational and individual learning through joint Company and employee initiatives

• Implementation of performance management and development processes for all staff

• Significant improvements in flexibility of labour resource to deal with changing seasonal demand

• Development of a ‘’partnership’’ approach to the management of industrial & employee relations

UBS LIMITED, Colchester June 1998 – July 2001A division of US Levers Inc., a worldwide developer, manufacturer and service provider of chemical treatment technologies Annual turnover (UK) £150m

Human Resources Director – Responsible to Managing Director for the development and implementation of effective Human Resources policies and procedures in a highly acquisitive US business with 2000 employees and over 20 operating units based in the UK, Ireland and Scandinavia. Providing theEuropean Vice-President and management with full HR support in acquiring and integrating newly acquired companies and driving through major restructuring programmes; also responsible for leading a number of other HR projects as follows:

Modernisation of benefits structure

• Restructure of Pensions, Permanent Health and Private Health Insurance provision across the Company resulting in significant cost savings, improved benefits and reduced administration.


• Developed and implemented a programme to harmonise of benefits and terms of employment achievingenhanced labour flexibility and mobility. Development of HR Policies and Procedures

• Implementation of Recruitment, Relocation, Redundancy and Administrative procedures to achieve business objectives, best practice, consistency and ISO/legal compliance.

EXCEL STANDARD (UK) LIMITED 1985 – 1998A division of American Standard Inc., a world leading designer, manufacturer and supplier of domestic bathroom productsAnnual turnover (UK) £80m

Group HR Manager – Responsible for the commercial performance of the business through the effective management and development of 1,000 unionised employees across three sites. Provided full HR support to the Chief Executive and management team in driving through change programmes. Also led a number of broader business initiatives as follows: Change Management and Communications Champion

• Drove the Company’s ‘Transformation’ programme by the development and delivery of training, education and communication initiatives. Pioneered the development of multi-functional teams to achieve improved communication structures within a process driven organisation. Managing for Profitability, Customer Service and Productivity

• Led introduction of profit related pay (PRP) to 1,000 employees across three diverse sites and within a challenging industrial relations environment. Achieved labour cost savings in excess of £430,000 p.a.

• Selected to improve the speed and quality of customer service through the re-organisation and effectivemanagement of warehousing and distribution.

• Developed and implemented flexible manufacturing programme (Demand Flow Technology). Personally led implementation teams, managing major changes in working practices, payment systems and manufacturing systems.

• Achieved 25% headcount reduction without industrial unrest in a heavily unionised environment. Managing for Quality

• Pioneered the implementation of CWQI Programme (Company Wide Quality Improvement); trained supervisors and operatives as project leaders; achieved major cost savings in both manufacturing and administrative areas.

MARKALL SYSTEMS LIMITED. 1982 – 1985Labelling and marking equipment manufacturer, employing 300: five locations throughout the UK.

Senior Personnel Officer – Managing the Personnel Department, site services and industrial relations within a unionised environment.

ALLSTATE INSURANCE COMPANY LIMITED. 1977 – 1982General insurance company, employing 500: 15 locations throughout the UK

Personnel Officer – Responsibility for recruitment, administration, payroll, salary administration and training to the development of recruitment, discipline and grievance procedures.

EDUCATION AND QUALIFICATIONS

Manchester Metropolitan University – MBA 1991 – 1994Manchester University – Diploma in Personnel Management (Grad. IPD) 1979 – 1981University College, Cardiff – Degree in Business Administration 1974 – 1977St Werner’s College, Altrincham – 7’O’ and 3’A’ levels 1966 – 1974


PERSONAL INFORMATION

Married 2 childrenExcellent healthFull Driving LicenceBritish

Do you want ME to write your CV or Resume for you? See the link at the end of this document for details.


Executive Director - Service Sector CV

ROGER CASSIDOR4 Quayside Avenue,Bulley, Northants DD23 4SKTel – Mobile: 07717 550 1062E-mail: [email protected]

SummaryExecutive Director with over 10 years experience of managing and developing a range of diverse and complex service sector businesses. Fully conversant in all areas of marketing, strategic operations, commerce and business development with a proven record of success.

CAREER HISTORY

Managing Director Jenson Facilities Management 2001 – To Date

Public sector focused services business, PFI Initiatives, Joint Ventures, University Partnership Programme,Primary Health, Construction and FM businesses. Turnover £400m and part of the larger £1200m FTSE 200 Jenson PLC, JAS has proved to be one of the most successful PFI players and is under transition from a deal-making based organisation to an operating deliverer. Serving all Public Sector markets.

Re-cutting and shaping the business to deliver profitability within 6 months. Achieved £14m organic growth and created strategic business plan. Instigated CRM and brand development initiatives; Introducedsignificant BPR project to make and enhance “Step Change” process. Personally responsible for 5,000 staffand 12 direct reports. Business turnover increased to £80m and forward order book £100m within 18 months.

Sodenco Alliance 1996 – 2001

Providing catering and support services across the world, Sodenco is the largest and most diverse provider in the market, listed on the French stock exchange, with a turnover in the UK in excess of £1bn. Formally Gardner Merchant, the businesses has undertaken significant change and refocus over recent years.

Managing Director - Government Services 2000 – 2002

Initiating the concept and the business, with an annual turnover of £55m, re engineered business from a £1.2m Loss to deliver 6% Ebitda year on year; achieving 10% organic growth. Responsible to P&L, for thestrategic direction, all functions and staffing of 2500 based nationally.

Sales & Marketing Director – Healthcare & Education 1998 – 2000

Developing the Sodenco brand; sales strategy, strategic planning and marketing initiatives for the business through changes both internally and the wider market; Delivering in excess of £38.2m sales witha team of 40; Sodenco Healthcare Global Market Champion – Group Strategy

Sales & Marketing Director - Healthcare 1996 – 1998

Established a new team from scratch. Responsible for the strategy for market penetration and client offers/requirements, designing concepts, brands and marketing initiatives for company growth in this specific market. Increased new business by £10m in first year; 15% growth


Piper Major Services Group 1993 – 1996

Providing services predominantly within the cleaning service sector market, Piper Major were early marketleaders in Multi-service offers meeting specifications within complex, challenging and demanding environments. Piper Major a plc part of Davidson Services Group, contributed a yearly turnover in the region of £70m in a range of 40+ services to the commercial market sectors.

Group Sales & Marketing Director 1994 – 1996

Generating sales across new and existing market sectors; Catering, Cleaning and FM with creative and innovative ideas. Developing marketing campaigns to establish brands and concepts;. Establishing and developing corporate relationships whilst implementing best practice solutions.

National Operations Director 1993 – 1994

Responsible for the development and strategic direction of the operational business through a period of economical and commercial change; the Division achieved an average turnover of £ 24m with year on year growth of 20%. Implemented best practice operating solutions and quality systems.

QCC - Consultancy Company 1990 – 1993

Working with clients across the public, voluntary and commercial service sector; providing consultancy on change management, market development, strategic structuring and planning, commercial market changes, marketing and sales initiatives and outsourcing. Clients included ITN, Whitboard, Local Government, NHS Trusts, and Sodenco.

Comparts Services Group 1983 – 1990

Business Efficiency Manager / Operations Manager / Facilities Director / Facilities Manager

Professional Courses & Qualifications

HND in Hotel Catering and Institutional OperationsCIM - Marketing For Non Marketing DirectorsCIM - Business Presentations, CIM - Advanced Business PresentationsHarvard Business School – General Management (Sodenco)Media Presentations – “The Business Voice” Media Interview Skills – “The Business Voice”

Corporate Development & Training

• Budget Management & Development • 3 & 5 Yr Strategic Business Planning & Analysis (HBS) • Motivating & Managing Teams • Negotiating Skills • Divisional Management Development • Strategic Planning for CRM • Managing & Implementing Strategic Change • Business Development For Business Leaders

Other details

Extensive experience of TUPE; employment & company legislation, proven track record of change management and team development. Strong Sales background focused around achieving firsts. Career orientated and flexible.

Full Driving Licence

Date of birth: 11 March 1962


Banking Manager CV Sample

Louise Charlton89 West View Avenue Dunsden Warwick WA41 0BN

Tel: 01123 456654 home;01123 543345 work; 07777 556677 [email protected]

Confident and lively people manager with a sharp customer focus. A natural team leader, with aproven track record of achieving business objectives through the motivation and development of all

members of the team.

KEY SKILLS

Accomplished Communicator: oral, written and presentation with the ability to adapt content and language to meet the needs of the audience

Excellent Interpersonal Skills: experienced in influencing, negotiating and liaising with customers at all levels – both internal and external.

Strong Customer Service Skills with proven ability to develop long term relationships based on trust and credibility.

Effective Leader: friendly open personality, encourages active participation and sharing of ideas to ensuredesired results are achieved.

Strong advocate of People Development with experience of coaching and organising training to meet individuals development needs.

Proven Team Player: contributes effectively within a team environment, encouraging open and honest communication.

CAREER HISTORY

Associated Bank PLC 1975 - 2005

Personal Banking Manager – Derby and Nottingham Business Centre 1997 - 2005

Responsible for managing a portfolio of 750 premium customers, identifying customers’ needs and delivering/introducing the most appropriate service or product.

Member of the No 1 performing Personal Banking Team within the Eastern Region in 1998. Winners of the Chief Executive Award for teamwork in 1998. Consistently and substantially exceeded quarterly targets in Customer Satisfaction surveys over a 3 year

period. Focused on and regularly achieved stretching sales targets. Coached and developed team members, culminating in two promotions to junior management. Designed and delivered internal seminar to promote the Personal Banking Service, resulting in an increase

in new introductions.

Administration Manager – Nottingham Hucknall Road Branch 1993 – 1995


Sole responsibility for the daily administration of the branch comprising 14 staff:

Managed resources / budgets / property maintenance. Provided technical/advisory support to other members of staff. Maintained and analysed statistical information to ensure optimal staffing levels Developed the branch team, setting and agreeing objectives, monitoring progress through regular reviews

and organising training. Liaised and negotiated with outside contractors. Presented and facilitated the implementation of a new staff appraisal process through 5 branches.

Assistant Manager – Derby Service Centre 1992 – 1993

Managed a team of 16 staff engaged in voucher processing.

Project managed the establishment of the unit prior to reorganisation Introduced flexible working hours to meet processing demands. Devised, implemented and co-ordinated courier service operated through an external company. Sole responsibility for promotion of school liaison within the Derby catchment area.

Various Assistant Manager Roles – Derby Irongate Branch 1988 – 1992

Held a number of Assistant Manager positions, including Administration, Customer Services, Securities, Cashiers.

EDUCATION AND TRAINING

Basic Counselling – due to complete in March 2000RSA Clait 1 – through evening study 1997 9 GCE ‘O’ Levels – (including English and Maths) 1973

Variety of In-house training courses including Management Skills, Performance Coaching, Managing Under-performance, Presentation Skills, Negotiation Skills

HOBBIES & INTERESTS

Co-founder and 10 years involvement with a fund raising organisation to support local charities – including 1 year as Chairman.

Member of United Kingdom Alliance of Professional Teachers of Dancing – having previously run own dancing school.

Keen interest in the theatre; walking gardening, attending local gym

PERSONAL

Date of birth – 25 July 1959Full Driving LicencePC Literate


CV Sample Transport & Operations

C U R R I C U L U M V I T A E

GORSEN KAJDUKIEWICZ

Name: Gorsen KajdukiewiczAddress: 42 Millstone Drive Loxton Chinley, Stockport ST7 6FBMarital Status: Married, 2 childrenDate Of Birth: 18th May 1960 Mobility: No restrictionsTelephone: Home 01234 2345647 Mobile 07296 1699047Age: 45 Years Driving Licence: Full, HGV 2, And PCVNationality: British

PROFILE

An extremely capable and flexible employee possessing a broad background in Engineering, Transportationand Senior Management. A good team builder and member, I am self-motivated and able to employ myabilities within the working environment to ensure that the organisation, as a whole, benefits from myexperience. Working well under pressure and being committed I always set and achieve high standards, whichtest my initiative and adaptability. I am safety conscious, racially aware, and resourceful in my approach tooperational problems.

EDUCATION

1993 - 1998 The Open University1979 - 1981 Coventry Technical College, Albany Road, Coventry1977 - 1979 Henley College of FE, Henley Road, Coventry1972 - 1977 Cauldron Castle Comprehensive, Awhile Road, Coventry

QUALIFICATIONS

BSc (Hons) Upper Second Class (2.1) - The Open University Systems Practice / Psychology

Diploma in Systems Practice (Open)

Certificate of Professional Competence (National)

Technician Education Council Certificate in Mechanical Engineering

CSE’s 7 attained including Mathematics, English and Physics.

WORK EXPERIENCE


Oct. 2000 – Current First, Leeds EastOperations Director

Overall responsibility for 890 staff, operating from 4 locations within operating area Ensuring that Operations team deliver an efficient, but reliable, service to customers Construction and delivery of budget Ensure that staff performance standards are delivered and maintained through the

development and promotion of operational teams Responsibility for Training and Development Centre Identify and deliver commercial business growth opportunities Work with partners within GMPTE, OMBC, and others to maximise company position

within operating area Adopt and promote company health, safety and welfare policies.

Feb. 2000 – Oct. 2000 First Manchester (Manchester Depot)Depot Manager

Overall responsibility for 150 vehicles and 450 staff Recruitment for responsible areas Monitoring of discipline / sickness absence procedures and appeals Implementation of staff assessment and training Assisting Operations Engineer in respect of Health & Safety Service planning and formulation of budget Negotiation with Trade Unions

1997 - Feb 2000 Travel West Midlands (Wolverhampton)Operations Manager

Operational responsibility for 220 vehicles and 450 staff Recruitment for responsible areas Application of discipline / sickness absence procedures Review of traffic work practices, ensuring that they are applicable and customer

focused Deputising for Area Manager

1996 - 1997 Travel West Midlands (Coventry)Garage Inspector

1994 - 1996 West Midlands Travel (Coventry)Assistant Traffic Supervisor

1991 - 1994 West Midlands Travel ( Coventry )PCV Driver

1988 - 1991 Global Zenith Ltd - Long Itchington (Warwks)Depot Manager – General Haulage

1982 - 1988 Self EmployedOwner / Operator (Road Haulage)

1977 - 1982 Rolls-Royce Ltd - Aero DivisionTechnician Apprentice & Production Engineer


INTERESTS AND EXTRA CURRICULAR ACTIVITIES

Formerly a keen player of Rugby Union, I now enjoy the sport as a spectator. My current leisure interests include golf and family activities.

REFEREES

Names will be supplied upon request


Resume for Entry Level Office Administrator

Susan Smith50 Apple Blossom Road • Sometown, CA 99999 • (000) 000-0000 • [email protected]

CAREER OBJECTIVE

Office Administration/Secretarial position with a progressive organization that recognizes top performance andoffers the potential for career development.

SUMMARY of QUALIFICATIONS

Over 2 years experience in the Office Administration/Secretarial field. Proficient with a wide range of office software. Experienced providing exemplary customer service. Proven ability handling difficult customer complaints to our mutual satisfaction. Ability to learn quickly and adapt to my environment Strong track record identifying areas for improvement, take action proactively. Do what it takes to get the job done - with no excuses. High energy, motivated, great attitude. Work well with others; team player.

RELEVANT SKILLS

Provide extensive administrative support for a busy advertising company. Expertly perform a wide range of secretarial duties, including word processing, data entry and filing. Work closely with different departments such as Artwork, Production, and Shipping, ensuring a unified,

team approach to customer service. Always on the lookout for ways to improve the productivity and/or efficiency of the business. Manage customer complaints, listening empathetically and responding proactively. This directly results in

improved customer satisfaction, repeat business and referrals. Answer telephones in a professional, friendly and business like fashion. Call overdue accounts and assertively encourage them to pay promptly. Monitor inventory closely, ensuring adequate supplies of all necessary materials. Provide exemplary customer service at all times. Ensure meticulous accuracy in order fulfillment and shipping. Assist in the preparation and mailing of marketing materials to prospective customers.

EMPLOYMENT HISTORY

Brown, Ronald and Jones, DDS, San Antonio, TX, Assistant 2002-present ABC Supply, Ft. Worth, TX, Data Entry/Accounts Receivable/Customer Service 2000-2002

EDUCATION and TRAINING

Extensive on the job training in Office Administration Southern High School, Dallas, TX, High School Diploma (2001)


Faculty Resume

F. James Johnstone OD, MBA, FAAO975 Rickly Street Somewhere Wyoming 82999 333 888 3838

[email protected]

OBJECTIVE

Faculty position at UCLA School of Optometry

HIGHLIGHTS

Extensive background in all aspects of Optometry, including practice management. Over 25 years experience as Doctor of Optometry. Ardent supporter of quality education in Optometry. Proven skills in leadership and consensus building. Experience in curriculum development and evaluation. Professional level skills in written and verbal communications. Published writer: Optometric Office Design, (Journal of the American Optometry Association) Presented Masters Thesis "Inefficiencies of Larger Optometric Practices" to the Wyoming Association of

Optometry. American Optometric Association Ophthalmic Standards Committee. AOA National Board Examiner.

PROFESSIONAL EXPERIENCE

Atlanta Vision Center, Atlanta, GA 1976-presentDoctor of Optometry Provide all aspects of optometric care for over 38,000 patients in a state of the art facility. Successfully treat a very diverse population comprised of all age groups, ethnic origins, and socio-

economic backgrounds. Committed to providing the highest level of patient care possible; stress eye health. Utilize advanced diagnostic techniques, including digital retinal photographs, Humphrey's Visual Fields

screening, and EPIC refraction. Manage and oversee a staff of 8. Create a high level of job satisfaction among staff with a very low turnover rate. This is accomplished by

showing respect and appreciation, providing flexible hours, and ensuring smooth and open communications between all employees.

Provide continuing education opportunities to all employees as part of my commitment to personal development.

Southern California Community College 1984-presentBoard of Trustees, Elected Member Developed key performance indicators of student's success, leading to program refinement and improved

learning. Assessed and evaluated college curriculum; made recommendations for improvement.

-continued-


F. James Johnstone OD, MBA, FAAO page two

Emphasized problem solving, group interaction/cohesiveness, oral presentations and written communication.

Provided feedback to the faculty on educational matters to help create a more active learning environment.

America's Doctors of Optometry, Miami, FL 1987-1989Practice Management Consultant Developed comprehensive practice management guidelines for Optometrists.

Dr Gene Simmons, Seattle, WA 1974-1975Contact Lens Fellowship

EDUCATION

University of Phoenix, Salt Lake CityMasters of Business Administration

Southern College of Optometry, MemphisDoctorate of Optometry

Oklahoma State University, Stillwater, OklahomaBachelor of Science (Natural Sciences)

CERTIFICATIONS

Fellow of the American Academy of Optometry

AFFILIATIONS

~ Member, American Optometric Association~ President, Wyoming Vision Service Plan ~ Elected member of Board of Trustee, Western Wyoming Community College


Hospitals CEO Resume

Cynthia Harrison840 Bickert Crescent Washington, DC, 070707 777-555-0000

[email protected]

Chief Executive Officer

HIGHLIGHTS of QUALIFICATIONS

Offering extensive experience in all aspects of hospital administration and management. Strong track record implementing profound and fundamental change, resulting in dramatic improvements in

efficiency and profitability. Experienced in the optimal management of resources to achieve organizational goals. Proven ability creating a positive, high-energy work culture that attracts and retains the best employees.


Saint Joe’s University Hospital, Newark, New Jersey 1999-presentPresident & CEO 2003-presentChief Operating Officer and Chief Nurse Executive 2002-2003Interim President and CEO 2001-2002Vice President, Patient Care Services 1999-2001Financial Achieved dramatic financial turnaround as CEO. Projected loss in 2003 was $14 million. Actual result was $10 million

profit. Oversee and administer operating budget of $350 million, optimizing resources creatively to achieve all objectives. Maintained and/or improved key financial ratios, bond ratings (by Moody’s and S&P), and operational performance

against budget. Improved Saint Peter’s market share in spite of an extremely competitive environment.Patient Satisfaction Implemented on-line management access to Press-Ganey data and anecdotal comments. Established employee recognition program, providing additional incentive to deliver outstanding care. Integrated

formal behavioral standards with performance evaluation. Led initiative to improve Press-Ganey scores; as of the fourth quarter of 2003, Emergency Department scores stood

in the 90th percentile.Projects Successfully lead the entire nursing organization in all operations and endeavors. Oversaw massive project relocating same-day surgery cases to a for-profit outpatient facility. This provided powerful

incentive for top surgeons to remain with Saint Peter's, reinforcing an ability to provide the highest possible standard of patient care.

Played central role on the executive team presenting financials to the banking industry. This resulted in the successful re-financing of the organization.

Sought and obtained Board approval for offshore malpractice insurance resulting in premium reductions of $3,000,000.

Sought and obtained Board and local planning approval for twenty-five year site development/improvement plan. This included on site MRI and expanded maternal fetal medicine and pediatrics.

Upgraded Pediatric Enhanced Care Unit to intensive care status, achieving licensure in December, 2001. Achieved re-certification as a nursing MAGNET institution by the ANCC in February 2002. No type 1 recommendations from the JCAHO for 15 consecutive years. Established position control process and formal management review board to assure proven need for new positions.


Cynthia Harrison page two

Human Resources Extensively revised the nursing division philosophy and care model, resulting in an empowered environment and

improved morale. Created a positive, energized, dynamic work culture attracting top professionals to the hospital. Vacancy and

turnover rates are exceptionally low, with 75% of nurses remaining for over 9 years. Maintained non-union environment by creating a highly desirable workplace that no union could duplicate. Commissioned formal survey of employee satisfaction; sought and obtained necessary improvements to wages and

benefits as indicated by the final report.Academic affiliations Organized and led a team to review an existing affiliation with Robert Wood Johnson Medical School. Sought and obtained Board approval to re-negotiate affiliation agreement. Led subsequent legal effort relating to affiliation agreement. Led successful project to obtain ACGME approval of Saint Joe’s as a freestanding teaching affiliate. Negotiated affiliations with Children's Hospital of New York for Pediatrics and with Dixon University College of

Medicine. Agreements were implemented prior to terminating affiliation with Robert Strong Medical School, resulting in seamless transition.

Maintained the top performance of Maternal Fetal Medicine and Pediatrics in spite of medical school withdrawal of residents with little notice.

Summit Medical Center, Brownsville, New Jersey 1998-1999Vice President, Patient Care Services Manage all operations and provide strategic direction for Nursing, Pharmacy, Radiation Oncology, Social Services, and

Case Management.

Saint Joe’s Medical Center, Newark, New Jersey 1988-1998Assistant Vice President, Nursing Managed and directed daily operational activities for 898 full time equivalent employees. Oversaw budget of over $40 million. Remained under budget consistently. Created and implemented nationally renowned case management and national certification reimbursement programs. Achieved “Magnet Status” from the American Nurses Credentialling Center. This is the highest achievement award

given by the ANCC. Saint Joe’s was the 10th hospital to receive this distinction nationally.

EDUCATION

Johnson & Johnson Wharton, Nurse Executive Fellowship ProgramRutgers University, M. Ed. In Allied Health Fairleigh Dickinson University, Bachelor of Science in Nursing (summa cum laude)

CERTIFICATIONS

Certified Nurse Administrator, Advanced (ANA)RNC - Neonatal Intensive Care Nursing (AWHONN Certification Corporation)

PROFESSIONAL ACTIVITIES, AFFILIATIONS and MEMBERSHIPS

Board Member, New York Hospital Association Board Member, John Hopkins Home, New Brunswick, NJSigma Theta Tau (Nursing National Honor Society)Past President, New York Organization of Nurse Executives Past President, American Heart Association, Essex countyProfessional Recognition Award, New York Organization of Nurse ExecutivesMost Distinguished Service Award, New York Organization of Nurse Executives


Insurance Resume Sample

Erin Reeves1209 W. 49 Street Culver City, CA 90909 678-987-6543 cell 678-987-1111

[email protected]

CAREER OBJECTIVE Commercial Lines Producer/Account Manager with a progressive company that recognizes outstanding performance and offers the potential for career growth.

SUMMARY of QUALIFICATIONS

Extensive experience as Account Manage/Surplus Lines Wholesale Broker. Strong track record achieving outstanding sales success and driving business growth. Possess vast knowledge of the insurance business. Experience includes: errors and omissions, directorsand officers liability (public/private/non-profit), medical malpractice liability, employment practices liability, commercial general liability, products liability, and management liability insurance. Exceptionally well organized self starter able to prioritize under pressure and multi-task. Passionate about and dedicated to my career in insurance. Skilled at building lucrative business relationships with all relevant parties. Thorough knowledge of the vital role exemplary customer service plays in insurance. Proficient with most commonly used business software, including INSTAR Management and MS Office. Highly motivated, results oriented, great attitude. Willing to travel on company business.


Jack Morgan Insurance Services, San Francisco, CA 1997-2004Account Manager/Surplus Lines Wholesale Broker

Designated as the exclusive manager of large, key accounts due to my record of outstanding performance.

Perform extensive market research, identifying new opportunities for increased business. Successfully handle surplus lines filings for the states of AZ and CA. Train, coach and supervise support staff, ensuring all duties are performed competently and on time. Developed and maintained excellent working relationships with agency clients and underwriters. This

established rapport, trust, and a solid business base. Prepared and delivered dynamic proposals, describing how our products could precisely meet client’s

insurance needs. Directly assisted owner in all aspects of day to day operations, developing extensive knowledge of the

business. Implement advanced sales techniques to cross-sell, sell additional coverage, and generally increase

revenue.

-continued-


Erin Reeves page two

Created and introduced a comprehensive marketing manual, outlining strategic direction and recommending appropriate action.

Manage multiple, high priority projects simultaneously while meeting all deadlines. ABC Insurance Agency, San Jose, CA 1996-1997Broker/Producer

Achieve substantial increases in business by adopting a “client first” philosophy and approach. Provide outstanding customer service at all times, directly resulting in improved customer satisfaction

and referrals. Computer Village, Los Angeles, CA 1994-1996 Customer Service Lead

Smith & Sawchuk Group, San Jose, CA 1991-1994Senior Broker

Successfully sold directors and officers liability, professional liability, employment practices liability andmedical malpractice liability.

Developed and implemented business plans and strategies to increase sales and profits. Establish excellent working relationships with key clientele, resulting in substantially increased

business and referrals. Proactively research and pursue opportunities for new business.

Atmanas (formally Ben & Forster), San Diego, CA 1985-1991Directors &Officers Liability Senior Underwriter

Underwrote all non-profit D&O products, providing customized policies that closely met each company’s unique needs.

Achieved substantial increases in production and profit, meeting or exceeding all performance goals and objectives.

Developed and nurtured successful relationships with wholesalers, creating a synergistic “win-win” approach.

LICENSES, MEMBERSHIPS and EDUCATION Licensed California Fire/Casualty Broker. Professional Liability Underwriting Society (PLUS) member.IBA-SD Member.

St. Mary’s College, Moraga, CA, Academic ProgramLos Angeles Community College, Los Angeles, Academic Program

COMMUNITY SERVICE

Co-founder, “Tons of Help”, San Francisco, CA.Organize collection and distribution of food and clothing to the needy.


Information Services (IS) Manager CV Sample

Lynne Brookland112 Barton Drive, Shepperton, Middlesex, TW11 9AR

(Mobile) 07118 988 [email protected]

An experienced Manager with a proven track record of success within B2B, IT, information & commercial market sectors;

Strong leadership, strategic planning & business development experience;

Results orientated & profit-focused with Implementation, project & programme management skills;

Experience of IT & facilities management, planning & implementation, department co-ordination, multi-million pound project management and budgets; national account management, change control, maintenance & support, service delivery, high level negotiations, leadership & motivation, efficiency & profitability initiatives.

CAREER HISTORY:

2002 to DateIMPLEMENTATION CLIENT SERVICES MANAGER: ADC Responsible for the management and control of client services delivery Appointed to implement and support key national account clients Handled all aspects of department development and change management Leadership of programme, project, support & account management staff Planned & implemented structural change to improve department efficiency Provided assistance to clients through ASP bureau & managed service models Championed the delivery of high standards of customer support performance Created quality standards & procedures to ensure the delivery of best practice Implemented project office and procedures based on PRINCE2 methodologies Managed all support desk functions and provided guidance to the sales teams Successfully turned the department around through the improved procedures

2001 to 2002CHIEF TECHNOLOGY OFFICER / DIVISIONAL DIRECTOR: Caritas (SA) Ltd Responsible for overseeing all aspects of IT, Facilities & Project management Appointed to co-ordinate department activities to improve overall efficiency Organised the IT and facilities infrastructure for 3 separate company sites Utilised knowledge of UNIX, Oracle 8I, Windows 2000 and Lotus Notes Led a number of key mutli million pound full life cycle improvement projects Managed budgeting and resources for projects and department activities Leadership, training & development of 5 highly motivated management staff Oversaw management activities for up to 26 cross functional department staff Monitored all activity to ensure achievement of all key milestone targets Liased with various departments to establish IT and facilities requirements Delivered technical related recommendations, specialist guidance and advice Planned and managed a number of major system implementation projects Devised & introduced tender processes to ensure service value and quality Led high level negotiations with key 3rd party systems and service providers Handled project planning, resource allocation and change management Ensured completion of all projects within stringent time scale requirements


Implemented Health and Safety and new security policies and procedures

1999 to 2001INFORMATION SERVICES MANAGER: AT Foul’s Lynch Ltd Responsible for all IT, security and facilities management activities Appointed to handle business management, office and HR operations Project managed the replacement of the IT infrastructure and systems Managed implementation of a major online university e-commerce project Implemented processes & procedures to ensure delivery of best practice Negotiated with many external suppliers on service delivery and value Leadership & motivation of a team of 9 cross functional department staff Controlled the implementation of a company website, network & server Ensured completion of projects within stringent time scale requirements Oversaw all Y2K planning to ensure system integrity and reliability

1997 to 1999PROJECT MANAGER: ADP Fire & Security Responsible for all aspects of complex project management activities Appointed to co-ordinate and lead 2 major implementation projects Handled project planning, implementation, development & resources Managed change control, issue resolution & risk assessment activities Provided leadership & mentoring to cross-functional teams of project staff Reviewed potential & existing suppliers to assess technical capabilities Led high level negotiations for delivery of services from key 3rd parties Delivered technical related recommendations, guidance & advice Monitored productivity & ensured achievement of key milestone targets Ensured delivery within stringent time, budgets & quality requirements

EARLY CAREER INCLUDES:

Development Manager – Glaston Information Services Ltd Consultant – RCMS Computer Services Lecturer & Consultant – Lear Month & Burchett Management Services Technical Representatives / Systems Engineer – CSS International

TRAINING & QUALIFICATIONS:

Diploma in Stage Management HND Business Studies 8 ‘O’ level qualifications Various in-house & external training programmes Effective communication & presentation skills Team leadership & motivation techniques MS Windows, Word, Excel, Outlook & Explorer skills

PERSONAL DETAILS:

Born 5th May 1952 Full clean driving licence Interests include keep fit, tennis, reading & theatre Excellent references available on request

Partner Level Professional Services CV

Robert Stoneley FCA


Easington Dale FarmEasingtonMillbury

Tel: 0234 678000 Mobile: 07000 88800E-mail: [email protected]

A senior level professional services manager with extensive experience of operating and advising at the highest levels across a wide range of companies and industries; Consistently successful in establishing strong working relationships with senior executives. Sound professional judgement alliedto a strong sense of commerciality with a drive and commitment to achieving results. Highly developed presentational skills in both sales and delivery environments.

CAREER HISTORY

KPMD MANAGEMENT CONSULTING 1986 to date

Partner 1998 to date, London - Large project delivery partner with a focus within Consumer andIndustrial Markets

A senior Partner within the World Class Finance team with a primary responsibility to deliver large andcomplex projects; as an experienced partner also asked to undertake reviews of high riskconsulting projects across different industry segments. Client projects included:

Support to the Pan European implementation of “PeopleSoft” including the creation of a EuropeanShared services centre based in Rotterdam and the redesign of the distribution network for a USsubsidiary in the automotive parts sector.

The ongoing implementation of Oracle financials and payroll within a North West based CountyCouncil, with a team of 12 consultants. Attendance at regular checkpoint review meetings with the seniorclient sponsors and attendance at steering group meetings.

Integration of finance functions in anticipation of de-merger in the pharmaceutical industry. EMU readiness project for the European activities of a San Francisco based high street clothing retailer. Implementation of a web based sales order system utilising “SAP” for the Germany based operations of

a major industrial corporation. Implementation of Oracle financials, payroll and manufacturing for a mid-cap UK plc followed by

shared services feasibility study

Managing partner for Manufacturing Retail and Distribution Consulting 1997 North of England

Full managerial responsibility for a consulting group of 70, increased turnover by 35% Sales and marketingresponsibility including up-front role in selling situations - Client projects included:

Pre-acquisition support to large private company based in Liverpool in the home shopping arena Process design to support the integration of finance and administrative functions within large home

shopping group Project management of IT implementation within an expanding food manufacturer and retailer including

input to contractual negotiations and participation in steering group. One to one offline support to groupfinance director

Pre-acquisition support to food manufacturer and retailer (t/o £100m) including assessment ofmanagement information systems and identification of potential operational synergies and other costreduction opportunities.

Post acquisition integration support to large and growing DIY group.


Specification of user requirements, selection of IT system and implementation support to £15mturnover manufacturer of shower systems.

Operational review and assessment of “remote” manufacturing location (with 80 employees) together withrecommendations to reduce operational losses.

Partner 1990- 1996, Manchester Responsible for the provision of consulting services to Middle Market companies across the North West.Services including business planning, due diligence support, manufacturing and other operational reviews,financial management and IT systems assessment, requirement definition, selection and implementation.

Team leadership of 10-12 consultants with profit responsibility. The key focus of the team was the North Westmiddle market, typically £5 -£50m turnover companies. Consulting work was also carried out for Tec’s andBusiness Links and clients often received grant-aided support. Example projects included:

IT Specification and selection: the definition of user requirements, management of the Invitation toTender process, short listing of suppliers, system demonstrations, final supplier selection and support tofinal contract negotiation. (Example: £20m turnover temporary labour business where the criticalrequirement was the weekly running of a 3000 temporary worker payroll).

Project management: IT systems implementation support through day-to-day management andparticipation at a senior level within steering groups. (Example: £15m turnover family owned manufacturerof ducting for heating systems. Regular contribution to steering groups and direct contact with MD and FD)

Process and organisational reviews: With a focus on cost reduction these reviews would encompassfinancial and administrative areas as well as operational areas such as manufacturing and distribution.Techniques such as benchmarking and activity based costing were utilised. (Example: Review of a £30mturnover car care products business with a large range of products, restricted manufacturing expertise.Recommendations included range reduction, outsourcing of certain lines and changes to manufacturingprocesses)

Business planning: Many of these projects were carried out under grant aid and set out action plans forthe achievement of the objectives identified within a three-year time horizon. (Example: 10-partner firm ofsolicitors faced with impending retirement of two senior partners. Need to address profit sharing, provisionof capital, IT systems and types of client work undertaken)

Due diligence support: Pre-acquisition was provided primarily in the areas of management informationsystems, market research and operational synergies. (Example: Research into the dairy and fruit juicesectors to support an acquisition by an Irish food company. Subsequent support on a second transactionincluded the likely costs of closure of a dairy and a plan for the migration of factory capacity into existingfacilities)

Senior Consultant 1986 –1990 Manchester Recruited to provide services to middle market companies with a particular emphasis on IT systems andfinancial management.

Founder member of the North West based consultancy practice with an initial brief to develop a methodologyto support small system selections for middle market companies. Worked on a range of projects and alsoundertook a short secondment to Inward the then inward investment agency for the North West. As thepractice developed promoted to become the fifth partner in the practice with a focus on middle market.

STARWAY COMPUTERS PLC 1985Northern area sales consultant supplying professional systems for professional practices

THE MICRO HOUSE 1981 - 1985 Co-founder of Manchester based small systems computer dealer Built annualised turnover c £400k based on Apricot ( formerly ACT) hardware with Pegasus/Tetra

accounting software


ASSOCIATED LEISURE HOTELS AND ENTERTAINMENTS PLC 1980 - 1981Chief Accountant of the hotel and leisure division

PENTOS PLC 1978 - 1980Financial accountant within publishing division

PRICE WATERHOUSE 1977 - 1978Audit senior working on a number of major clients

BINDER HAMLYN 1973 - 1976 Joined as an articled clerk within the Manchester office Completed training and qualified as Chartered Accountant

EDUCATION AND PROFESSIONAL QUALIFICATION

Member of the Institute of Chartered Accountants 1976 BSc Mathematics, University of Manchester 1973

PERSONAL

Date of birth: 2 June 1951

Interests: Football (season ticket holder Liverpool FC), cricket (member LCCC) and occasionalsocial tennis


Pharmaceutical Sales Resume

BRIAN JAMES123 Main Street • Seattle, WA 00255 • 000 000 1234 • cell 000-000-3211 • [email protected]

OBJECTIVE

Specialist Representative in the Pharmaceutical Industry

CORE COMPETENCIES

Over six years experience as a top performing Pharmaceutical Sales Representative. Strong track record cultivating business relationships with key physicians/specialists, and progressively

developing them as local thought leaders. Proven ability to consistently exceed all sales objectives. Exceptional level of proficiency in selling skills, product knowledge and business planning/strategies. Self motivated, excellent attitude, strong sense of accountability. High-level written and oral communication skills. Expert at carefully analyzing the needs of each customer and creating an appropriate, individualized

strategy. Able to relocate. Willing to travel. Proficient in a wide range of business software including MS Word, Excel, PowerPoint and several

Macintosh programs.

EXPERIENCE

AZ Pharmaceutical, Somewhere, WA 2000-presentTerritory Sales Specialist /Area Trainer

Developed territory from $400,000 to over 2.5 million in annual sales. Awarded Representative of the Year for Washington - 2003. Achieved an overall ranking of seventeen out of one hundred-ninety six - 2003 Achieved number one ranking in Northwest Region for Propill sales (first quarter - 2002). Achieved number one ranking in Northwest Region with Monotil sales (second quarter - 2001). Achieved number one ranking out of one hundred-twenty employees in Monotil sales - 2000. Consistently exceed all sales budgets. Successfully promote AZ products to private practice physicians, academic physicians, residents,

pharmacists, and nurse practitioners. Develop "thought leaders" as advocates at the local, regional and national levels. Conduct medical education programs targeted at key physicians. Utilize key opinion leaders as

guest speakers. Review and analyze sales and market data to create a highly effective business strategy. Play a strong leadership role; mentor, train and act as technical resource for ten representatives in

the Northwest Region. Conduct selling skills, training and business planning workshops at regional meetings.

-continued-


BRIAN JAMES Page two

Handled all institutional sales to private hospitals, teaching institutions, government hospitals and bases, and mental health institutions.

Nominated to represent AZ at the annual A.P.S.S. meeting - 2003. Facilitated twelve regional and three national training workshops. Nominated to represent AZ at the annual A.P.A. meeting - 2001.

Merck Pharmaceuticals, Miami, FL 1997-2000 Senior Pharmaceutical Consultant/District Trainer

Responsible for the educational representation and promotion of Merck pharmaceuticals to physicians, nurse practitioners, physician assistants and nurses.

Honored with Level of Excellence Award - 2000, 1998. Appointed to district trainer for the Miami district - 2000. Achieved an overall ranking of 7 out of 39 employees within the Southern Region - 1999. Achieved an overall ranking of 12 out of 39 employees in the Southern-South Region -

1998. Served as Baycol product manager for the Miami District. Developed highly successful new techniques and strategies to increase sales and market

share of Supril. Dramatically increased Celmax prescriptions by more than 20%-1998. Only 22 people

achieved this nation wide. Top producer of the Southern region in Celmax sales - 1998. Achieved second highest Paxil market share for the region - 1998.

Santel Worldwide, Ft Lauderdale, FL 1997 Territory Manager

Successfully sold and distributed office automation equipment. Achieved sales targets by implementing creating solutions and building solid relationships

with current and potential customers. Graduated as top student out of 18 in Santel sales training school. Met or exceeded sales targets each quarter. Member of (S.T.M.P.) Santel Team Management Process - creating new and innovative

ideas to improve customer service.

EDUCATION

University of Southern Florida 1995Bachelor of Health and Applied Sciences Major: Kinesiology and Health Sciences, Minor: General BusinessFull Athletic Scholarship


Physician Resume Sample

Alan E. Levitt, MD89 Curlew Crescent Somewhere, NY 11111 888.888.1234 cell 888.888.4321

[email protected]

SUMMARY OF QUALIFICATIONS

Board Certified and New York State Licensed Pediatrician with 10-year history of providing quality medical care to young patients in fast-paced, urban and rural hospitals.

Remain calm and collected in highly stressful situations, providing strong leadership, clear instruction, and consistent support.

Bright and observant physician, able to effectively diagnose patients in Trauma Center. Extensive experience in Primary Care, Critical Care, Endocrinology, Neurology, Pulmonary, Cardiology,

Infectious Disease, Neonatology, Adolescent Medicine, and General Internal Medicine. United States Citizen. Fluent in English, Tagalog, and conversational Spanish.

PROFESSIONAL EXPERIENCE AND TRAINING

Abbott Pediatric Associates P.C., Abbott, NY 2003-presentBoard Certified Pediatrician Provided comprehensive pediatric care and treatment for children from newborn through adolescence. Attend low-risk caesarian deliveries, providing all necessary intervention and support.

Costello Medical and Mental Health Center, Costello, NY 1998-2003Resident, Internal Medicine (2001-2003)Resident, Pediatrics (1998-2001) Covered nights and weekends for Pediatric Emergency Services, Inpatient and Outpatient units, and

Delivery Rooms. Routinely saw patients from birth to 18 years of age with common childhood diseases and child abuse

issues. Provided exceptional medical care to incoming clients in Trauma Center, accurately diagnosing,

commencing treatment, and recommending follow up procedures. Effectively communicated with patients, families and guardians from diverse cultural backgrounds,

requiring excellent skills in communicating complex medical concepts in clear and simple terms. Provided optimal care by collaborating with medical and surgical specialists, in areas such as orthopedics,

pulmonary, cardiac, neurology, and gastrointestinal. Received extensive hands on experience with childhood asthma and Sickle Cell Anemia due to

ethnographic population of Bronx and Brooklyn, NY.

Queens Hospital Center, College of New York, Brooklyn, NY 1997-1998Neurological Surgery Clinical Fellow Exposed to American style of medicine, resulting in heightened awareness of processes and procedures. Assisted senior staff in diagnosing and treating head injuries, strokes, and gunshot wounds. Provided neurological services in innovative surgical center, including pre- and post-operative support,

neurosurgical intensive care and outpatient facilities.

-continued-


Alan E. Levitt, MD page two

Cleveland Clinic Foundation, Cleveland, OH 1996-1997Clinical Externship, Infectious Disease, Pulmonary Medicine and Critical Care Departments Observed talented medical teams deliver quality care and services in renowned Center for Cardiovascular

Disease. Received critical exposure in infectious diseases, pulmonary and critical care units, learning innovative

treatments to common ailments.

Bataan Clinic, Bataan, Philippines 1994-1996Primary Care Physician Provided complete medical care in small rural facility with 20 beds, offering hands on experience in

managing endemic diseases, common ailments and minor trauma in patients of all ages. Provided health maintenance counseling and well child services.

University of the East, Magsaysay Medical Center, Quezon City, Philippines 1993-1994Clinical Instructor, Preventive Medicine Conducted extensive courses on preventive medicine and public health to second and third-year medical

students by utilizing strong teaching and interpersonal skills.

Philippine General Hospital, University of the Philippines, Manila, Philippines 1992-1993Rotating Internship, Medicine, Pediatrics, Surgery, and Obstetrics/Gynecology Observed and assisted senior staff in busy, large state university hospital with Trauma Care center. Effectively covered Pediatric, Surgery, and Obstetrics/Gynecology units.

EDUCATION

University of the East, Ramon Magsaysay Medical Center, Quezon City, Philippines 1992Doctor of Medicine Degree

University of the Philippines, Quezon City, Philippines 1988Bachelors of Science

LICENSES AND CERTIFICATIONS

United States Medical License, State of New York 2001 American Board of Pediatrics Certification 2001 Basic Life Support Certification Current Pediatric Advanced Life Support Certification Current Neonatal Advanced Life Support Certification Current Advanced Cardiac Life Support Certification Current

PROFESSIONAL ASSOCIATIONS

American Academy of Pediatrics; American Medical Association; Medical Society of the State of New York


Product Manager Resume

MICHAEL MYERS14 Queen Street Somewhere, NJ 00076 Home (000) 000-9999 Cell (000) 000-1111

[email protected]

PROFILE

A seasoned, Senior Product Manager with extensive experience in P&L, new product development, marketing, operations management, and finance.

Exceptionally diverse background (Sales/Finance/Marketing/Product Management) provides a comprehensive and unique view of any business.

Strong track record of dramatic achievement: increased prepaid wireless revenue by an estimated $6 million.

Recent MBA in E-Business provides a solid understanding of CRM systems, benefits of having a CRM system in place, internet security, legal issues, and how conducting business electronically can positively affect a company.

Proven ability providing highly effective solutions to complex business problems. Skilled at developing highly profitable strategic alliances with business partners. Able to manage multiple projects simultaneously. Advanced skills in strategic planning and cost control. Experience in motivating and managing teams of cross-functional experts to deliver outstanding

performance. Dedicated, passionate, highly motivated.


XYZ Wireless Services, Somewhere, New Jersey 2000-presentSenior Product Manager 2002-present Personally manage $24 million a month in revenue for XYZ Wireless' prepaid wireless product. Continually identify potential product enhancements, successfully maintaining a competitive edge and

delivering outstanding sales results. Performed extensive competitive analysis identifying optimal pricing and expiration dating. Potential

impacts to revenue and associated costs were assessed, two solutions were proposed, and a cross-functional team was formed to bring the change to market.

Achieved a dramatic revenue increase of $450,000 per month as the result of this program. Decreased costs by over $21 million annually by implementing a creative cost identification process. Implemented a highly successful program designed to retain customers as their service contract expires.

This program decreased churn by 10%. Analyzed market potential for new products, created and rolled out effective marketing strategies,

forecasted potential sales, and identified appropriate distribution channels.

E-Business Marketing Manager 2000-2002 Saved $810,000 annually by implementing a text message marketing campaign to existing customers. This

campaign reduced costs by promoting self-service, and decreasing inbound calls to customer care. Increased the email address base by more than 25%, improving e-business-marketing opportunities

substantially.

-continued-


MICHAEL MYERS page two

Increased sales of prepaid wireless "replenishments" by 30%, using traditional offline marketing channels. Effectively managed all e-mail marketing initiatives. Documented list generation requirements, obtained cross-functional support, provided direction to outside

creative agencies, and ensured proper reporting. Worked with cross-functional partners to create synergistic online target marketing capabilities.

ABC Corporation, Newark, New Jersey 1990 - 2000 Partnership Marketing Manager 1997-2000 Analyzed and evaluated all potential partner relationships to enhance our marketing capability. Managed co-marketing agreements with outside clients to promote a wide range of revenue generating

programs. These included wireless, long distance, calling card, Internet, and residential 800 services. Generated over $12 million in incremental revenue over a two-year period. Decreased churn 30% by developing strong co-marketing relationships that increased customer loyalty. Personally responsible for bringing in 108,000 new customers. Designed a wide range of marketing and promotional documents including brochure inserts, newsletter

ads, direct mail, and fulfillment.

Marketing Operations Manager 1995-1997 Created and introduced comprehensive sales tracking systems. Developed accurate reports on average bill sizes, churn rates, product usage, and revenue segmentation. Achieved a dramatic $275,000 in cost savings by introducing efficiency improvements.

Finance Manager 1993-1995 Managed AT&T's International Division book-close process and income statement that generated $32

million in monthly revenue. Reduced overtime by 50% within six months by introducing efficiency improvements. Saved $125,000 by designing a database summarizing US billed, foreign billed, and interconnect data by

product and country.

Sales Representative 1990 - 1993

EDUCATION and TECHNICAL SKILLS

University of California, Los Angeles, CAMaster of Business Administration in E-Business graduated 2003

Sumner College, Fort Worth, TXBachelor of Science in Economics graduated 1991

Proficient in a wide range of business software and applications including:~ Excel ~ Microsoft Access ~ Microsoft Word ~ PowerPoint~ Business Objects ~ SQL ~ Queryman ~ Windows XP~ Reflections


Group CEO Sample CV

An executive with the experience and competence to create the strategic vision, determine the organisational direction and provide the operational leadership to deliver the financial expectations. Demonstrable success in managing international, multi-site industrial and engineering businesses, competing in global B2B markets for blue-chip PLC’s.

Hafting plc 2002 - PresentFully listed PLC with 7 operating companies in the UK, France and USA designing, manufacturing and distributing products and services to the fitness and leisure industry; Sales £55m, 450 employees

Group Chief Executive

Led strategic and operational review to assess the recovery capability of the Group after 2 years of substantialtrading losses. The discovery of material legacy issues with poor operational capabilities dictated that a disposalprogramme be implemented to improve the short/medium term cash profile. Addressed poor working capital and cash management by challenging embedded inventory processes, achieving substantial gains. Improved profitability of key business units by aggressive product development and value engineering, the closure of one manufacturing unit and by pricing, following an ABC analysis. Completed an acquisition in France to provide geographic and sector growth for principal subsidiary.

McLaughlin plc 1994 – 2001UK listed International specialist engineering and plastics group with sales of £500m. MBO completed in 2000.

Divisional Chief Executive; McLaughlin Industrial Fasteners 2000 - 2001Division comprises of DPUS, ASM and Hartwell (20 business units). Marketing, engineering, sales and productionin Europe, Pacific and North & Central America; Sales £90m, pbit £11m with 1120 employees

Member of MBO team The MIF Division was created to consolidate the Group’s interests in specialist, engineered fasteners. Integrated key divisional processes to achieve common marketing, business development and engineering processes with a competence to deliver higher AV solutions to targeted international customers.

Managing Director; PSM International 1994 - 2000Precision fastening technology – products and capital installation equipment. Sales £48m, pbit £7m with 610 employees

Increased profits by >40% by pursuing a niche AV strategy, utilising a global sales and service capability, enhanced by continual attention to business productivity.


The Work HouseFlint Lane Meadows

WatersideMercury Mere

ShropshireSW12 4PJ

01332 [email protected]

Roger Tomkinson BSc MBA

Created SBU’s to accelerate new business growth adopting complex/strategic selling processes to capture specifications with OEMs Attained sector growth, over 4 years, in IT/Telecom >300% and in Auto >80%. Addressed the requirement for organisation and culture change, to align to market strategy, by restructuring in parallel with educational/support programmes e.g. “Incredible Customer Service”. Established Continental European growth as strategic priority. Specific targets included Peugeot andPhilips. UK exports rose by 30% to £14m - 65% of UK production.

ML Holdings plc UK listed engineering and electronic component distributor group with sales of £150m.

Divisional Managing Director; Specialist Vehicles 1989 - 1993

Design, manufacture and servicing of special purpose vehicles for commercial aviation (BA, Lufthansa,Singapore), container handling (Felixstowe, Hong Kong) and mining - 6 business units in the UK, Germany and South Africa. Sales £35m with 250 employees

Improved financial performance to the Group targets of 10% ROS and 25% ROCE. Prioritised growth in maintenance and service; sales growth was 100%, to £8M p.a., over 3 years. Introduced new aircraft tow bar-less product to market acclaim. Implemented divisional procurement programmes - 10% saving on £16m pa spend and reduced German subsidiary manpower by 25% by operating as Geschaftsführer for 6 months. Reduced working capital by £3m over 18 months.

Leggett plcUK listed international engineering group with sales of £400m in aerospace, defence and electronics

Managing Director; BAJ Aerospace & Defence Division 1984 - 1989

Design, development and manufacture of mechanical and electronic systems and software for European and North American programmes; Sales £25m, pbit £3m with 400 employees

Negotiated collaborative marketing and engineering ventures with French and USA companies to broaden project and geographic markets access - L’Air Liquids, Brunswick and Teledyne Ryan Achieved specifications on EH101, ALARM and LR-Trigat - sales value £20m Restructured project and manufacturing operations to rebalance cost base – 25% headcount reduction

RR Vickers plc - Business Development Manager, Engineering Group 1982 - 1984Raychem Inc - Manufacturing Business Analyst, Raychem UK 1978 - 1980TI plc – Production Engineer, Russell Hobbs 1977 - 1978

Manchester Business School 1980 - 1982MSc Business Administration

Nottingham University 1974 - 1977B Sc Hons Production Engineering and Production Management (2/1)


Education

Nunthorpe Grammar School, York 1965 - 1972

Supporting children’s sports (taxi driver and vocal supporter), soccer and cricket spectator, golf and personal fitness

DOB: 17 May 1954

Married, with two children (aged 12 and 9).


Interests

Personal Details

CV Sample Commercial Services Manager

Curriculum vitaeJames Henshaw

James Henshaw123 Henry Wood StreetLondon EC1 4DW0207 123 [email protected]

Profile

An experienced commercial manager with a broad European business background; skilled in development areas such as new start-ups and joint ventures. Fully accountable and responsible to Board for both regulated and non-regulated businesses where risk management and cost control are critical.

Key Skills & Achievements

Cross-cultural team leadership and participation Contract negotiation and management of legal resources Risk management Delivered 12% per annum profit increases in an increasingly competitive market. Increased business profit/risk ratio by renegotiating purchase contracts. Managed a successful regulatory supply review in 2004

Career History

TDC Europea European subsidiary of an American energy company; formally Eastwell Group, with 6000 employees, around £4bn turnover.

Vice President, Energy Trading 1997 – 2005Responsible from inception for the creation of new business ventures in the energy supply chainand for driving their Group P&L contribution. Business areas included energy trading, structured contractual deals, power station tolling and retail and asset acquisition.

Achievements

Created and led well-motivated teams in each of three European locations. Delivered strategic cost reductions of 50% and re-focussed the Anglo-Italian team. First deals

and a profitable trading position achieved in 6 months. Profitably positioned TDC as external market leader in France. Established and appointed chairman of a 50:50 energy trading joint venture with a Spanish

partner.SWALINC Energy and water company, with £1.2bn turnover, 2000 staff.

Supply Business Manager 1991 – 1997

Staff of 20 (direct) and 50 (indirect); responsible to Board level for £450m electricity supply commercial activities (purchasing, pricing, risk management.


mailto:[email protected]

Achievements

Increased business profit/risk ratio by renegotiating purchase contracts. Managed a successful regulatory supply review in 1997. Prepared SWALINC to compete in the 1998 market deregulation by specifying and project-managing a £20m IT systems development. Positioned SWALINC’s new gas supply business to exploit the rapid growth in the industrial and commercial market sectors.

National EmpowerUK generator with 8000 staff and £4bn turnover

Senior Contracts Manager 1989 – 1991Responsible for creating the new corporate commercial framework linking plant bidding, environmental constraints, franchise and direct sales; strong requirement to manage political imperatives to corporate advantage.

Achievements

Negotiated industry agreements to facilitate privatisation. Devised and negotiated NE’s initial financial hedging contracts with the UK Regional Electricity Companies from commercial first principles. Protected business revenue by delivering NE’s billing and settlement IT developments

EDUCATION

Cambridge University MA in Engineering, (exhibition 1976)3 ‘A’ levels A-grades in Maths, Physics & Chemistry

M.I.Mech.E

IT and PC skills: Literate, including MS Excel, 123, MS Word, Project, Notes. Languages: Business French and Spanish.

PERSONAL

Date of Birth: 17th September 1959 Status: Married with two children.Interests: Skiing, squash, travel, house renovation, school governor.

Curriculum vitaeJames Henshaw


Sales & Marketing Resume

John Gleason20 Mayfair Circle • Stockton, CA. 92282 • 714-714-7140 • cell 949-949-9490

[email protected]

A proven leader with extensive experience in sales, marketing, vendor negotiations and management at the senior executive level. Offering expert level skills in change management and problem resolution.

HIGHLIGHTS

Strong track record delivering outstanding sales results and effecting massive positive change in a wide range of challenging situations.

Proven ability creating highly effective sales and marketing campaigns. Skilled and recruiting, training, and motivating teams of top-performing sales experts. Perfect record of attaining all sales and performance objectives. Able to manage multiple projects simultaneously while meeting all deadlines. Demonstrated ability troubleshooting business problems and implementing creative, highly effective

solutions. Highly motivated, confident, organized, detail oriented, patient and disciplined.


ABC Technologies, Somewhere, CA 1995-present Executive Vice President 2002-present

Promote IBM Midrange systems and storage to Fortune 500 companies internationally. Manage and direct all domestic and international Sales and Marketing operations. Develop and implement creative, highly successful sales strategies. Personally generated 60% of total company revenue over the past 10 years. Perform comprehensive market analyses and create accurate sales forecasts. Coordinate all human resource issues including recruitment and staff allocation. Provide innovative and effective solutions to a wide range of complex technical problems by thinking

“outside the box”. Oversee and direct Technical Support department. Deliver dynamic, engaging presentations to large audiences at trade shows and public speaking

engagements. Built top-performing sales team of 28 from the ground up. Coached, trained and mentored Sales Associates to deliver outstanding personal performance.. Successfully managed 65 reseller companies. Conducted extensive negotiations with partners, establishing synergistic, highly profitable relationships. Create custom system solutions by working closely with software providers. This resulted in systems

that met client needs precisely, increasing customer satisfaction and sales.

-continued-

John Gleason page two


Developed and nurtured excellent relationships with key accounts. This established trust and rapport, and allowed us to rebuild former relationships as well as establish a new, lucrative client base.

Performed extensive competitive analysis to identifying rival strategies; initiated counter-strategies and programs to surpass our competition. This resulted in sustained sales growth and increased market share.

Personally handle executive level sales to company Principals and Directors. Identify new opportunities for expansion; implement appropriate sales and marketing strategies. Trained and coached sales personnel on territory management and selling techniques.

Vice President of Sales, Wholesale and Retail 1999-2002Director, Worldwide Wholesale Division 1997-1999Dealer/Distribution Sales 1995-1997

AIM Financial, San Francisco, CA 1991-1995Mortgage Loan Officer

United States Navy 1989-1991SWSEGraduated Best of the Best, (Basic Enlisted Submarine School)Graduated with the Purdhim award (one award per class of approximately 450 students)

TECHNICAL PROFILE

~ Word ~ Excel ~ Visio ~ MS Office ~ Outlook~ Windows XP, 2000 ~ Sales Force ~ Telemagic ~ Goldmine ~ Adobe Acrobat


IT Manager CV Sample

A motivated IT Manager who consistently achieves objectives; Experience gained across a large number of projects, services and technologies. Well developed inter-personal skills, motivation and team building, with an analytical and investigative approach to work. In depth understanding of financial, commercial and contractual issues, with proven success in formulating and negotiating commercially sound solutions.

KEY SKILLS

IT/IS Management and Project Management Analysis and identification of opportunities Managing and implementing opportunities Managing, motivating and team building Formulating and negotiating contracts Management of and liaison with clients and users Contract and Supplier Management Planning and Facilitating Financial and Commercial Management Strategic Planning and Business Systems Development

IT Manager EzTech Company 1992 – Date

Successfully managed, concurrently on a multi-project basis, the supply of all contracted projects and services to a large number and wide range of client accounts, including:

1999 - 2000 ADT, Unique, Criterion Managed 3 AS400/J D Edwards based client contracts, originated, negotiated and managed new, £0.5 million, contract for the

supply of services to ADT

1999 - 2000 Channel 101 TV Effectively established and managed the £2 million contract for the service supply of the Air Time Sales system on a Unix,

Sybase system architecture, including transition from legacy Honeywell System Actively identified and delivered new opportunities for test environment, network support, hardware maintenance, software

support and disaster recovery services Introduced automation software which improved efficiency and reliability of the services being provided to the client

1998 - 1999 ABC International Bank Utilised effective team management, within the £3 million outsource of IT services, which included: Operation, production and technical support for AS400, VAX, RS6000, Sun Solaris, Sun E4000, NT and PC based systems Application support banking systems Help desk service and onsite desk top systems support Network support (100mb fibre optic network) Transition project Improved client/supplier relationship by negotiating and implementing a realistic SLA

1996 – 1998 PPP Healthcare


Kevin James Delaney49 Main StreetWesthoughtonBolton 0161 234 4567BL34 2DE [email protected]

Proactively managed the contract for the outsource of a large IBM MVS and Unix based operation Formulated and managed new infrastructure project introducing Unix, SAP, Oracle, NT, and Object Star systems Effectively delivered programme of improvement for existing operation Instigated, managed and successfully completed £1 million y2k compliance project Evaluated and negotiated SLA revisions and contract extensions to a value in excess of £3 million.

1992 – 1998 South Bucks DC Successfully managed the full lifecycle, including budgetary control, of the contract for the outsource of IT Services Carried out IT strategy review and implemented revised strategy, including NT LAN infrastructure

Other clients have included:

AGB, Canada Maritime, Century Life, Unum, Invesco, Unique Pub Company, Singer & Friedlander, AON, IMP, Medical Research Council, Pasta Foods, Canada Maritime, Higher Education Quality Council, Council for National Academic Awards, Metropolitan Police, London Borough of Lambeth, Criterion Asset Management, British Library, LRC, LPFA, LRB.

Principal Consultant Hoskins Ltd. 1986 - 1989

Implemented Account Management and associated procedures within the Outsource of the LRB (GLC) Conducted successful value for money study at Bristol Water, which resulted in a 5-year outsourcing agreement.

IT Manager Bejam 1976 – 1986 Progressed from Team Leader to IT Manager:

Created and managed a successful and motivated team (50 people) Provided cost effective and efficient IT services to the business, responsible for £2 million budget Successfully designed and implemented the major systems introducing On-line Systems for:Distribution, Inventory Management, Appliance Stock and Order, Insurance, Quality Control, Introduced new hardware, software and communications, plus the introduction of PC technology. Actively assisted in the conversion of the systems to IBM MVS technology and the introduction of EPOS.

Systems Developer and Programmer Nationwide Building Society 1973 –1976

TOOLS

MS Office, MS Project, Perform, PMW, Oracle Financials, Business Objects

Hardware and software platforms, including: IBM mainframes, ICL, AS400, VAX, Compaq, Sun, HP and RS6000 Unix, NT, LAN, WANS etc. Services provided have encompassed production and development, application support and development, technical and database development and support, projects, help desks, desktop support.

PERSONAL

Status: Married with 3 children: Nationality: BritishTransport: Full Driving LicenseDoB: 06 January 1952

Education: Computer Science (HND), A-levels, O-levels


HR Director CV Sample

Wendy WalsinghamWendale House ~ Wendley Village ~ Wednesbury ~ WN23 6EN

Telephone Number 01446 678912 ~ Mobile Number 07006 995 4443Email Address [email protected]

A professional change manager, delivering results by directing large projects and programmes, both strategicand operational, with experience in IT and in HR, line management and consulting roles, both internal and

external.

CAREER SUMMARY

EAGLE STAR, ALLIED DUNBAR & ZURICH FINANCIAL SERVICES GROUP (1990 to present)

Director, Business Transformation Eagle Star / Zurich (1998 to present)

Board director of commercial insurance business; annual income of £600m. 3,200 staff Directing the business transformation programme (a project team of 80 people and external consultancy budget of

£3m), including: design and implementation of a new branch trading structure, with redesign of every job in the business

and extensive training programme to support the change closure of six branches, involving redundancy programme for over 600 staff development of new communication programme for merged business, to accompany new brand launch delivery of company-wide benefit tracking programme to monitor transformation results

Planned and now managing the integration of the commercial insurance divisions of Eagle Star and Zurich, withmerger budget for the new business of £34m

Conducted a strategic review of the Eagle Star General Insurance business, delivering a plan as a foundation forsubsequent change projects.

Programme Director Allied Dunbar / Eagle Star Life (1996 to 1998) Reported directly to CEO and Chairman to initiate change and advise both Boards on managing business impact

of integration Planned and co-ordinated a programme of 8 major projects, linking the companies’ brands and operations. This

included: integration of project plans with business plans for the two companies development of benefit tracking mechanisms delivery of integrated communication plan across both businesses

Managed the new direct sales strategy development and implementation for Eagle Star Life, including strategicand action planning, closure of direct sales force and restructure of telephone sales operation.

Change Manager Eagle Star Life (1994 to 1996) Appointed to Board to deliver results for a programme of projects costing £70m over 5 years for a business of

2,500 staff Managed a programme of 11 major projects covering implementation of custom-built administration systems,

replacement of the product range and a cost review project achieving a cost reduction of £25m (25% of theoperating cost)

Designed and delivered communication programme to accompany change, to support productivity levels andretain business

Managed the development of the annual business plans, as part of Board-level team, including strategyformulation and subsequent operational planning.


mailto:[email protected]

Personnel Development Director Allied Dunbar (1992 to 1994) Directed Personnel Operations, consisting of 5 Personnel Managers and their teams with an operating budget of

£600,000 Managed Training & Development department, comprising a team of 12 people and implemented new Director

Development Programme for senior management Responsible for Internal Communications team Delivered annual HR plans for every area of the organisation, to support the business plan.

Assistant Director, Business Consulting Allied Dunbar (1990 to 1992) Established a professional team of internal consultants and project managers Delivered strategic and operational projects, such as distribution strategy for sales directors and productivity

improvement in administration.

ANDERSEN CONSULTING (1981 to 1990)

Senior Manager Change Management Practice (1988 to 1990) Involved in creation of new change management practice Managed large change management projects for financial services clients, e.g. for a major UK clearing bank, in a

transformation programme costing £35m over 3 years.

Consultant and Senior Manager Financial Services Division (1981 to 1988) Sold, planned and managed business strategy, organisational change and systems implementation projects for

financial services organisations, including: information planning for a UK merchant bank to develop a systems plan for the whole business covering

accounting, processing and reporting requirements profit improvement studies for insurers, banks and brokers IT custom developments and package installations on mainframes and mid-range hardware. developments.

EDUCATION

1989: Visiting Fellow, St Hilda’s College, Oxford 1979 to 1981:Jesus College, Oxford – M. Phil. in English Literature1976 to 1979:Wellesley College, Massachusetts, USA. BA (Hons.), 1st Class, Phi Beta Kappa1969 to 1976:City of Worcester Grammar School for Girls – 3 ‘A’ levels and 10 ‘O’ levels.

OTHER INFORMATION

Adviser to Oxford University Careers Service, on annual planning process for 3 years, facilitating development of mission statements, strategies, action plans and targets

Guest Lecturer, Cardiff University Business School, on MBA programme Speaker at conferences on change management and use of IT in large organisations Vice-Chairman of School Governing Body Trustee of Charitable Trust Interviewer for American College in London Date of Birth: 2 August 1958.

There you have it. Throughout this document I’ve shown you a whole range of differentstyles of CV and Resume – suitable for both the UK and US market places.


Although there are very many different ways of presenting your details in a CV or Resume I would always advise you:

LESS IS MORE

The more detail you include, the more difficult it may be for the reader to ascertain exactly what is relevant for their needs.

The more you “pretty up” the CV or Resume, the more you distract the reader.

Two pages are always better than three - if you can.

But if you would like me to expertly write your CV for you, go to my CV Writing Services page

◊◊◊◊

I hope you enjoyed reading through and finding the best way to produce your own CV or Resume. Good luck with your job search!

Peter Fisher

All CV Writing Services



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