Remit to: Al Fanar Gas Services Group

P.O Box 45020 Abu Dhabi, UAE

Customer Name : _____________________________________________________________________________

Address : _____________________________________________________________________________

Telephone No . : _______________________________ E-Mail: _______________________________________

Services Utilized: ______________________________________________________________________________

Date: ______________ Dear Customer,

We greatly value your opinion.By filling out this survey, you can help us to better serve you, the customer.Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.We are interested in your honest opinion. Your survey responses will remain confidential and will only be viewed in aggregate with answers from other respondents.

1. How would you rate our overall service?

1. Completely satisfied2. Very satisfied3. Satisfied4. Somewhat dissatisfied5. Dissatisfied

2. Would you recommend our services to your family, friends, neighbors or work associates?

1. Yes2. I might3. Not sure4. Probably not

3. Would you use our service in the future?

1. Yes2. I might3. Not sureC

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4. Probably Not

AL FANAR would like thank you for giving us the opportunity to serve you.

4. What do you like about our service? (Please write in the box)

CU

STO

MER

SA

TISF

ACT

ION

SU

RVEY

5.What do you dislike about our service? (Please write in the box)

6 Do you have suggestion for improvement of service? (Please write in the box)