CURRICULUM VITAE

AAKASH SHARMA Mob-91-9936086608E Mail- Aakash1921@gmail.comA ddress - 9/722 Indira Nagar,Lucknow Pin- 226016

CAREER OBJECTIVE

To work with an organization where my creativity and hard work improves with challenging jobs and set personal benchmark to qualify for high levels of responsibility with in the organization.

WORK EXPERIENCE

•June 2015 to present - Working for Hdfc bank limited as a assistant manager grade in the role of teller in Jagdishpur branch at Sultanpur.

Job responsibility - Processing customer deposits, withdrawals, and payments. Accepting cash from customers.Counting out cash in front of customers. Controlling and monitoring the levels of cash in the teller drawer and following all check cashing and cash handling procedures. Accurately receiving, counting and distributing cash. Checking cheques and making sure they have been written out correctly. Assisting customers to fill out deposit and withdrawal slips. Using a variety of counting machines. Comparing totalled amounts with the data displayed on a computer screen. Keeping currency and coins in a neat and orderly arrangement. Counting out large amounts of coins and paper money. Maintaining an adequate supply of cash and coins in drawer. Sorting and filing deposit slips. Verifying a customer's signature. Processing loan payments, Credit card payment against cash. Processing automatic transfers and internal fund Transfers. Processing the DD & pay orders. Processing RTGS & NEFT. Received all Clearing Cheque and sending the clearing house. Processing the all Discrepancies Clearing Return Cheque informing the customer and courier the Cheque / Same Process in Internal Transfer Discrepancies Cheque Return. Checking and verifying the identification of customers. Carrying out general office duties such as

operating fax machines, photocopying and printing. Informing customers of their bank balances. Handling customer questions and concerns. Opening and closing customer accounts. Cross-selling the Bank's services to customers. Maintaining good customer relations. Asking customers questions to identify their exact needs. Supporting the bank sales team by identifying customer needs and then promoting current offers to them. Following bank procedures when performing transactions. Dealing tactfully and efficiently with demanding customers. Adhering to all bank security, audit, and compliance requirements. Reporting any suspicious customer activity and behaviour to bank managers. Assisting with bank branch audits. Opening new customer accounts and investor accounts. Stamping cheque stubs. Discussing electronic money transfer options, Net banking, online Transfers, SMS and toll free Service with customers. Checking Accurately branch journal report And Cash Tally.

 •   Nov 2011 to may 2015 - Working in CMC LIMITED (Computer Maintenance Corporation Limited ( A TATA ENTERPRISES) as a Citizen Service Executive in Passport Seva Project (PSP Project) in Passport Seva Kendra (PSK), Lucknow.

Job responsibility- Citizens document verification, crowd handling, floor coordination, data processing, Coordinate with the TL for the daily work update, handling exit counter, file management, customers feedback and handling inquiries of citizens.

 • Jun 2010 to Oct 2011- Worked as a Beauty Advisor in Intercraft Trading Pvt. Ltd. As a Beauty Consultant (sales executive) in Landmark Private Limited, Gomti Nagar, wave Mall, Lucknow.

Job responsibility- Achieving weekly and monthly target, daily report to area manager, generate weekly sales reports and stock order report, trained new employees, promote new brands and products.

 •   Aug 2009 to Apr 2010 - Worked as a Customer Care Associate in Viola Diamond Jewellery Private Limited in Westside Private Limited. Gomti Nagar, Wave mall, Lucknow.

Job responsibility- Achieving monthly target, daily report to sales manager, generate weekly sales reports and stock order report, promote new collection.

 •   Jul 2007 to Jul 2009 - Worked as a customer care associate in Kim’s Craft’s Trading Private Limited in Pantaloons Retail India Limited Saharaganj, Lucknow.

Job responsibility- Achieving weekly and monthly target, daily report to sales manager, generate weekly sales reports and stock order report, trained new employees, promote new brands and products.

 • Jun 2006 to Jun 2007 - Worked as a Customer Care Associate in Zaveri Pearl’s Private Limited in Shopper’s Stop Limited, Lucknow.

Job responsibility- Achieving monthly target, daily report to sales manager, generate weekly sales reports and stock order report.

EDUCATIONAL QUALIFICATION

Degree Year Institution/University

B.com 2008 C.S.J.M. University,   Kanpur

Intermediate 2005 U.P. Board, Allahabad

High school 2003 U.P. Board, Allahabad

TECHNICHAL SKILLS

 • Diploma in  ASP. Net from TWA Internet Pvt. Ltd. Lucknow.

 • Diploma in Computer Operator & Programming Assistant (COPA Trade of I.T.I.) from Awadh Industrial Training Centre, Gomti Nagar, Lucknow.

 • Knowledge of Notepad, Microsoft Paint, Microsoft World Microsoft Excel, Coral Draw-11, Coral Draw-Rave, Coral Draw Photo-Paint, Language C and Internet Explorer.

Key skills -Target Oriented.

-Team working. -Soft and polite nature. -Good convincing skills.

PERSONAL INFORMATION

Name    : Aakash Sharma

Father’s Name    :  Chandra Prakash Sharma

Mother’s Name  :   Suman Sharma

Date of Birth    : 21st Aug 1987

Place of birth : Lucknow

Citizenship :  Indian

Marital Status    : Single

Strength   :    Creative sense of imagination and punctuality

Declaration

I do hereby declare that all the statements included here in by me are true to the best of my knowledge.

Date:                          Signature

Place: Lucknow  ( AAKASH SHARMA)