1. RESIDENTIAL CARE WORKERINDUCTION MANUAL / PROGRAMDAY IA community of caring

2. Mission Statement Response One aims to provide quality services toattract, develop, motivate andretain a diverse workforce within a supportive work environment. We do this with an emphasis oncustomer service, based onconsultation and communication with 3. True/False An agency DSWs role is different to a permanent DSWsrole.y/n A DSW is responsible, for the delivery of the highest qualityof care and service provision that is possible.y/n An agency DSWs role is only to clean and babysit.y/n An agency DSW should always take directives andinstructions from a permanent DSW.y/n It is an agency DSWs responsibility to provide advocacy forthe a person living with a disability. It is OK for an DSW to take a client to their house for dinner. An agency DSW has no say in a persons behaviourmanagement plan An agency DSW has a say in how a unit can be run Understanding Your Role as a Residential Care Worker 4. Group Discussion1. What is a Disability Support Worker?2. What do you think their role is?3. What attributes or skills do you think isrequired to be a good DSW?Understanding Your Role as a Residential Care Worker 5. What is a Disability Support Worker? To provide a high level of service for people accessing, disability services. The duties of the DSW can vary widely depending on where the individual works. A DSW may assist people with daily living and hygiene tasks or assist people to access the community etc. In a disability support setting the DSW provides, assistance with lifestyle and care requirements of the individual, maximising the quality of life, for that person. The DSW is responsible for assisting in the promotion of best practise service provision, in accordance with Response Ones quality assurance framework and relevant government policy and procedure. A DSW is required implement and deliver all Active Support Progamsthat are in place for all individuals utilising the service. Understanding Your Role as a Disability Support Worker 6. Who are the people accessing disability services? Many people use various specialist services that cater to the needs of individuals who are living witha disability. These services include : Residential accommodation , respite care , day services, therapeutic, recreation , vocational . People usually undergo a range of formal assessments prior to approaching a service provider.Thishappens so the individual and their family/carers can focus on prioritising the allocation of servicesand associated funding. A person assessed as having an intellectual disability will access services with the assistance ofadvocay, which usually takes the form of an appointed guardian, case manager , key-representative(carer) or broker. There are various known forms of disabilities they may included: ABI (acquired braininjury, intellectual disability , physical disability or a combination of various disabilities, sometimesrefered to as dual or multi disability.Understanding Your Role as a Residential Care Worker 7. Importance of R1 Workers Show initiative and be responsible. Dont hold back, as your experience and expertise is why you have been chosen! Show that you are a Response One representative that makes a difference in the waythat you carry yourself and exhibit your professional work ethic. Yet at the sametime, retain your own ability to assess and act as a valued individual team member . Be apositive and informed role-model. At all times remember and stay within the boundaries of the client and primary serviceproviders , quality framework. You are their to assist in choice and lifestyle, not to makethat choice on someone elses behalf or to influence their lifestyle. Response One staff are to make themselves available to perform all tasks that wouldnormally be required of the person they are replacing.At the same time remember yourlimitations and communicate this to the client or service provider.It could be anopportunity to learn new skills! Response One staff are team players and therefore are required to respect all workplacecolleagues .This does not mean that you lay down your own ethics and morals, rather ithelps to indicate your professional standing.Understanding Your Role as a Disability Support Worker 8. PREJUDICE [predjudis] An opinion formed beforehand, especially anunfavourable one based on inadequate facts. The act or condition of holding such opinions Intolerance of, or dislike for people of a specific sex,race, religion,physical/intellectual capacity etc.Prejudice on the Job 9. Your Turn!Group DiscussionHow have people shown prejudice towards you growingup, and in the community?In what ways can an DSW show prejudice in the workplace?How can a prejudice attitude affect your role as an DSW? Prejudice on the Job 10. Qualities necessary to be a good DSWPatience Integrity Understanding InclusiveBeing non- Tolerance Empathy judgementalPrejudice on the Job 11. MORNING TEA Break Time 15 minutes 12. The Importance of Confidentiality The Department of Human Services (DHS) is committed to protectingprivacy of personal information. DHS endorses fair information handling practices in compliance with theInformation Privacy Act 2000 (Vic) and Health Records Act 2001 (Vic). Personal information is only used for purposes intended and where theintention includes confidentiality, information will be treated as suchunless otherwise required by law. Be EXTREMELY careful with the use of personal cameras and socialnetworking sites. When working in a service/facility, watch how and whenyou are able to talk about people and what you are allowed to disclose. Ifyou are unable to talk about a person without giving descriptions that maylead to the person being easily identifiable, it is best not to say anythingunless there is risk involved. 13. DIFFERENT TYPES OF CARE High physical support Medical support Continence and bowel management Behaviours of Concern and restrictive environments Mental health Forensic Assisted independent lifestyle programs Employment and Pre-Vocational assistance Adult and Childrens respite 14. RESPONSIBILITIES, DUTIES, TASKS Participating in the working rotation and sleep-over duties on aregular basis Providing the personal needs of people in co-operation withother team members Liaising with relatives, and other significant people Forming pro-active partnerships with the people using theservice which will inturn, facilitate the care and inclusionprocess and encourage service users to participate fully in theopportunities offered by the facility Participating in the client centered approach process,providingverbal and written contributions to reports andprograms Responsibilities, Duties and Tasks 15. Being aware of developments in best practice outcomesand requirements Being familiar with departmental policies and procedures Attending and taking an active part in team meetings Participate in staff development and training as directed bymanagement Being aware of ethnic, cultural and religious issues andanti-oppressive practice Actively promoting the role of home. Responsibilities, Duties and Tasks 16. General Duties To maintain personal and professional development to meet thechanging demands of the job, participate in appropriate trainingactivities and encourage and support staff in their developmentand training. To undertake such other duties, training and/or hours of work asmay be reasonably required and which are consistent with thegeneral level of responsibility of this job. To promote Health and Safetythat align with the facilitiesHealth and Safety Policy . Accurate and concise report writing Thorough handover to next staff coming on shift. Responsibilities, Duties and Tasks 17. Understanding and Following Procedures As a valued employee of Response One we ask thatyou display good work practice and follow procedures set out by each Residential Unit whenon shift.IMPORTANT: if ever unsure, call R1 support 0426 973 885or 1300 759 207Responsibilities, Duties and Tasks 18. Duty of Care DHS policy provides information regarding staff obligations in the work place. The children with whom we work with have had difficult and often damaging experiences making it a challenge to care for and can place themselves or others at risk. Recognising vulnerable children requires extra attention for decision making. Legal Responsibilities 19. Legislation Children, Youth and Families Act (CYF Act) Law of Negligence Duty of Care Breach of Duty of Care InjuryLegal Responsibilities 20. Summary - CYF Act1. RCWs must take reasonable care to avoid causing injury to: clients families and carers of clients any other person who is likely to be affected by the departments actions2. RCWs must consider a range of factors by using their professional experience and judgement to make a final decision for the most appropriate course of action.Legal Responsibilities 21. Summary CYF Act continuedFactors for RCWs to consider: The risk of harm and the likelihood of harm occurring The sort of injuries that could occur and the potential seriousness of those injuries What precautions could be taken Whether the staff member is authorised to take or permit the action The usefulness of the particular activity which involves risk Any statutory requirements or specific directions Current professional standards in relation to the issueNo single factor can be relied upon by itself to justify acting in one way or another. A judgement must be made that takes all these aspects into account.Legal Responsibilities 22. Considerations for Good Practice Caring for young people in out of home care means that approvalfrom appropriate authority i.e. unit supervisor is required for arange of activities. Duty of care responsibilities requiring approval includes: - medical treatment - interstate and overseas travel - school camps and outings where young person will be in the care of another person - high risk activities including leisure and sports RCWs and any professional working with the young personshould consider the childs age and stage of development incasework and planning decisions.Legal Responsibilities 23. Contact for Further Procedural Advice Supervisor Unit Managers Child Protection Workers Case Worker/Managers Legal Responsibilities 24. Also included in Responsibilities Absconding Restraining (use of restraint procedures differ with each organisation) Contraband items by clients and staff Transporting clients Supervising clients outside of the home Legal Responsibilities 25. LUNCH 45 min 26. Risk Assessment EVERYTHING IS CONFIDENTIAL EXCEPT:- the young person is at risk to themselves- the young person is at risk to others- someone else is at risk Questions to ask the young person:- What? How much? How often? With whom?How do you access it?- Do you harm yourself?- Do you have suicidal tendencies? Physicalappearance any abnormal behaviour, physicalsigns/smells (red eyes, self care, hygiene, foaming around themouth, marks around the face), any marks on the skin, shaking etc. Alcohol and Other Drugs 27. Most Common Drugs Used Alcohol legal drug Pharmaceutical drugs for leisure purposes Speed / Ice / Methamphetamine / Shard Marijuana (lowest form of cannabis) Chroming inhalants usually regular household items that are inhaled. Alcohol and Other Drugs 28. Risky Behaviours Riding in cars with drivers substance affected Risky sexual behaviours and increased risk of sexual bullying Violence Use of illicit drugs Self harm Youth offending e.g. Assault, rape, theft Unwanted pregnancies Death Alcohol and Other Drugs 29. FACTS AND EFFECTS The 4 Ls Liver Law legalphysiologicrequirementsal effects on of AODthe body Love Livelihood Alcohol and Other Drugs 30. Physiological Effects - Alcohol Safe drinking = one standard drink/hour Short term harms= hangovers, headaches, nausea, shakiness, vomiting, m emory loss, alcohol poisoning, hangovers Long term harms = weight gain, physical /psychological dependence, liver damage, brain damageAlcohol and Other Drugs 31. Physiological Effects - DrugsMarijuana Slows down central nervous system (brain/spinal cord) Slows messages going to and from the brain affectingmemory making it harder for users to recall events. The initial feeling is happiness and relaxation, loss ofco-ordination, sleepiness, increased appetite, heart rateincrease, decrease in blood pressureAlcohol and Other Drugs 32. Physiological Effects - Drugs continuedIce, Methamphetamine, Speed, Shard:Effects: feelings of euphoria and excitement, increased alertness, increasedconfidence, increased libido, more energy, talkative, restlessness, handtremors, speeding up of bodily functions, increased breathing, increased bloodpressure, irregular heartbeat, excessive sweating, difficulty sleeping, reducedappetite, dilated pupils, dry mouth, stomach cramps, nausea, dizziness, blurredvision,severeheadaches, nervousness, anxiety, aggression, hostility, hallucinations, paranoia, amphetamine psychosis; coming down fromicecan causetension, depression, mood swings, violence and exhaustion.Dependence: developing a tolerance requires greater doses to achieve desiredeffects, psychological dependent on ice becomes a priority over otheractivities, drug cravings makes it difficult to stop, physical dependence meansbody adapts to functioning only when the drug is present, extreme withdrawalsymptoms if suddenly stop useWithdrawal: symptoms include disorientation, hunger, extreme fatigue andexhaustion, decreased energy, anxiety, irritability, depression, cravingsAlcohol and Other Drugs 33. Physiological Effects - Drugs continuedInhalants / Chroming: Symptoms: bad breath from strong smell of product, flu- like symptoms such as sneezing, coughing, glazed eyes and runny nose, drowsiness, nosebleeds, bloodshot eyes, sores around mouth and nose Effects: disorientation, lack of co- ordination, excitement and euphoria, hangovers and headaches last for more than a day Long Term Effects: psychological dependence and tolerancesAlcohol and Other Drugs 34. Laws??? Alcohol because it is legal, it is the highest used drug. Under 18 years old, can ONLY be supplied by parent or legal guardian. If supplied by anyone else, police are able to confiscate. Also alcohol bans and liquor licensed premises. Drugs unless prescribed by doctor, but all other street drugs are illegal. Alcohol and Other Drugs 35. Livelihood Effects on work, school, sports Many go into debt Alcohol problems can be caused by the way it affects yourbehaviour. This includes the risk of falls, assaults, caraccidents, unplanned pregnancies, shame, embarrassmentabout your behaviour, loss of valuable items, damaged caror lost phone, financial losses through reckless spending,loss of income through loss of work Extreme or dangerous behaviour youre more like to dosomething stupid or dangerous after using inhalants orduring use of ice including accidents, injury to self orothers, unwanted sex, fights Alcohol and Other Drugs 36. Love / Relationships Effects on family Abuse Financial, legal, work, school, personal problemsAlcohol and Other Drugs 37. Resiliency Set a good example Keep busy Be aware of their company Be aware of exactly where they are going and what they willbe doing Strengths based model Identify key supports for the young person Alcohol and Other Drugs 38. Mental Health AOD can cause/contribute to developing of mentalhealth and social problems Anxiety refers to the normal feelings peopleexperience when they feel stressed or threatened.- Symptoms:breathlessness, palpitations, sweating, trembling, dizziness, nausea, restlessness, irritability, moodiness, fatigue, insomnia, muscle tension- Coping: strengths-based, supports, maintain healthylifestyle, no alcohol or drugs, plan yourweek, recognise triggers, keep busyAlcohol and Other Drugs 39. Self Harm / Suicide Be aware of any self harm of suicidal ideations If a YP tells you that they are self harming or you can seeany physical signs of harm, inform your unit supervisorsimmediately Do not be afraid to ask if a young person has thoughts ofsuicide they have already thought about it even if they sayno. If yes, ask if they have a means and equipment to follow itthrough. Alcohol and Other Drugs 40. Q&A