Cultural Diversity It is the variety of differences between people in an

organization

It is the appreciation of the differences in individuals.

These differences encompass:

Race ○ Language

Gender ○ Religion

Ethnic Group ○ Social Status

Age ○ Sexual Orientation

Personality

Education

Cultural Diversity It also refers to how people perceive other people.

According to a study by Dr. Richard T. Alpert, Ph.D.

Cultural Diversity will increase significantly in thecoming years. Organizations MUST recognize theneed for immediate action and be ready and willing tospend resources on managing diversity in theworkplace NOW.

Cultural Diversity It's important to understand how these

dimensions affect performance, motivation,success, and interactions with others.

Institutional structures and practices that havepresented barriers to some dimensions ofdiversity should be examined, challenged, andremoved.

Cultural DiversityManaging Diversity

According to Taylor Cox, “It is the planning andimplementing organizational systems and practices tomanage people so that the potential advantages ofdiversity are maximized while its potentialdisadvantages are minimized.” (Cox, 2009)

Cultural DiversityManaging Diversity

The Goal of Managing Diversity is to gainCULTURAL COMPETENCE.

1. Communication

2. Team Building

3. Time

4. Calendars

Cultural DiversityBenefits of Managing Diversity

Increased Adaptability

Broader Service Range

Gain a Variety of Viewpoints

More Effective Execution

Cultural DiversityChallenges to Managing Cultural Diversity

Communication

Resistance to Change

Implementation

Having a Successful Diversity Management

Cultural DiversitySteps in Managing Diversity

Assessment of Diversity in the Workplace

Develop a Diversity Workplace Plan

Implementation of the Diversity in the Workplace

Ward Off Change Resistance

Foster an Attitude of Openness to Change

Promote Diversity in Leadership Positions

Utilize Diversity Training

Create an Employee Satisfaction Survey (EmployeeTraining Feedback)