ctr welcome and update patricia holub executive director, technology and integration
TRANSCRIPT
CTRWelcome and UpdatePatricia HolubExecutive Director, Technology and Integration
Technology Updates
Dr. Mateen Diop in a new role for SAISD
Introduction of Instructional Technology Staff Claude Ascolese, Technology Integration Coordinator, ITLS Tonya Mills, Technology Integration Coordinator, ITLS Molly Valdez, Virtual Learning Coordinator Estella Martinez, Department Secretary
Summer Work E-Rate Projects Bond Projects Professional Learning Conference Lab Setups
Technology Updates, cont. Grade Book Status
District continuing with Texas Grade Book Region 20 modifications to support SAISD
Computer Refresh Purchases in October Give us your input on hardware Older equipment will be picked up
Role of the Campus Technology Representative Liaison with your campus for technology
initiatives, policies and support
Conduit for feedback from your campus to our department
Assistance with communication on deadlines
Process for Removing Old Equipment Obsolete Equipment that is No Longer
Supported Laptops Printers Monitors Other computer peripherals relating to
PCs (Mobile devices, keyboards, etc.)
Options Recycle is an option when:
Equipment is still above standard for use and support
Disposal is an option when: Equipment is broken and is no longer under
warranty and cannot be repaired Equipment is in excess to the campus needs
and is below SAISD standards for use and support
Procedure Before any computer equipment will be
removed from a campus by Plant Services, campuses need the approval of the Technology Department
Plant Services will not pick up equipment without an approved C36-A form, “Disposal & Transfer of Computer Equipment”
Process for DispositionSAISD Procedure C36-A
Campus completes the top portion of the SAISD Disposal & Transfer Form, C36-A
Fax or pony to the Technology Department
Note that this form also replaces the INV-I transfer form. You no longer need to fill out two forms. This serves as a Transfer INV-I form for Computers and PC related items only.
Process Form must be approved by the Principal or
Department Head Technology department will review items
submitted for disposition Equipment is reviewed to see if it is below SAISD
standards for use and support If equipment is not below standard, a technician
will be sent onsite or the campus will be contacted to determine if equipment is broken and no longer under warranty
The disposition is approved and the completed form is returned to the campus or admin office
Process The campus contacts Plant Services to arrange for
pickup of the equipment to go to Boys Club. Do not arrange ahead of time if you do not have your C36-A form approved from Technology.
Fill out the Releasing Campus Information and the Receiving Campus area where items are going to (this section replaces the INV-I Transfer form)
Plant Services will ask for the approved C36-A Disposal & Transfer form when picking up the equipment
Plant Services takes the equipment to the SAISD warehouse where it is prepared for auction.
Plant Services will not pick up equipment without an approved form!
What are AD Install Rights?
User Account with additional rights for Active Directory computers
Two (2) accounts can be requested by: High Schools Middle Schools K-8 Academies
One (1) account can be requested by: Elementary Schools Special Campuses Early Childhood Education Centers
Why do I need Active Directory on my computer?
Allows remote deployment of software Keeps Windows updates current Keeps virus definitions current Prevents Spyware (No additional software is
needed) Less computer maintenance Does not allow accidental removal of
programs Prevents deletion of necessary operating
system Files
What can I DO with it? Install Approved Software
ITLS Home Page Electronic Resource Selection
Create Shortcuts on Desktop for all users
Change Screen Resolution
What can I NOT do? Access the Internet
Can’t automatically install updates requiring Internet access
Can’t remove computer(s) from the SAISD Domain (Active Directory)
Can’t access all icons in the Control Panel
What should I NEVER do? Share this account with anyone (Staff or Students) Write down the password on a piece of paper Login with this account and let someone else use it Install non-approved software Install unlicensed software Install peer-to-peer Software Install games Install other operating systems such as Linux Create shared drives/printers
How do I GET an Account?Fill out an Active Directory Install Rights
Form Technology and Management Information Systems Home Page
Technology Forms http://www.saisd.net/admin/newtech/forms.shtm Active Directory Administrative Install Accounts Request
Form Important: Requires Principal Signature Send to Technology Dept. via
- Pony - Fax -Hand Carry Account will Expire at End of School Year
Used for Large Software Installations Seven (7) or More Computers
Software Plugins Printer Drivers
http://www.saisd.net/admin/newtech/forms.shtm Project Request Form
District Software Campus will need to notify Fixed Assets
for SAISD Tags SAISD Technicians will not support unless
Tags are affixed District-Owned Software will be Installed
Symantec (Anti-Virus Software) Office 2010
Donated Computer Guidelines The District reserves the right to accept or
reject donations of new or used hardware All equipment must be in good working
condition Any additional cost are the responsibility of
the school receiving the donated equipment If a donor does not indicate to whom it
wishes to donate, the Technology Department will decide
Request for Connection Form(Personal Device) Computers, Laptops,
Tablets, IPads, IPods http://
www.saisd.net/admin/newtech/forms.shtm Network Connection
Request for Non-District computers
Form must be filled out completely
Reasons for Disapproval
Missing Principal’s Signature
Missing InformationAntivirus SoftwareSerial Number of DeviceOperating System
Process (cont.)Email is sent to user and helpdesk
Your "Network Connection Request Form" to connect a personal Apple MacBook Pro Serial # W873810WX92 has been Disapproved. REASON: REQURES Principal’s Signature on form (Please resubmit with Signature) Thank you. Yesenia AlvarezSupervisor, Technology Support
APPROVED: DISAPPROVED:
Your Network Connection Request Form to connect (1) Dell Inspirion 1525, Serial # 0107898349892140, Windows Vista with McAfee Antivirus Software to the SAISD network has been Approved. Please Note: Any approved non-district-owned computer and/or equipment, will not be serviced by the Technology Department (including software installations). However, Technology will occasionally inspect the computer to ensure virus definitions and windows updates are current. Thank you. Yesenia AlvarezSupervisor, Technology Support
Process (cont.)User labels unit at “Personal
Property”
User calls the Helpdesk if Wireless Network Key is needed
Process (cont.)SAISD Technician WILL
Ensure Antivirus Software is installed and current Occasionally inspect device
Ensure no Peer-to-Peer Software is installed Limewire - Frostwire - BitTorrent
Install the Wireless Network Key to connect to the Internet
SAISD Technician WILL NOT Install any District Software
Office - Symantec - Promethean - Adobe Plugins - iTunes - Computrace - ………
Install/Connect to any Printer Troubleshoot OS/Hardware/Software