cs brochure 261114

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Your complete IT solution. From the top to the bottom including everything in-between. marketing pre sales support post sales support training auditing site surveys installations configurations vendor accreditation tech exhibitions

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Connector Systems Company Profile

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Page 2: Cs brochure 261114

who we are

about us

Mark Dasent

[email protected]

Co-Owner | ANZ General Manager

Having been in the IT game for over 24 years, Mark gets IT from every angle.Mark sees the whole picture and communicating the business as a complete, end-to-end solution is his vision.

Kevin Swainson

An extensive understanding of IT hardware infrastructure and software solutions is the result of 25 years experience and immersion in IT. A strong customer empathy underpins all Kevin’s business interactions.

Co-Owner | GM Security and Networking

[email protected]

walk the talk

Connector Systems is a complete end-to-end IT solutions provider of: Networking and Wireless, Security and Telecommunications, Storage, Backup and Virtualisation, Voice, Cabling and Industrial Solutions.

We aspire to enhance your business. It is of great important to us that your partnering experience is always a positive one. We are an expert, highly focussed and dedicated team who will provide you with fast, knowledgeable and efficient service.

We believe business is always best optimised when we understand our resellers’ needs completely. That’s why we schedule regular face-to-face meetings, lunches or just catch-ups to discuss what’s already in the pipeline or plan new, shared business opportunities.

And we are supported by global vendors that are, we believe, the very best in their category.

Page 3: Cs brochure 261114

know ITlove IT

all of ITget IT

own IT

Providing our resellers with a comprehensive end-to-end solution to their, and their customers, technology challenges is our ultimate goal.

Our corporate philosophy is that looking after our resellers well, is the key to our success. And so we do our best to facilitate a great partnering experience when you do business with us. Plus we remain dedicated to staying 100% channel focussed.

We are your local IT distributor - privately owned and operated by Kiwis, we understand the New Zealand IT market intrinsically which ultimately benefits you.

our direction

If we fail to live up to anything we have promised or things have gone awry as they sometimes do, our fully trained and highly skilled customer service representatives are only a phone call away and they will make it better, and quickly.

They are a dedicated micro team based in our Auckland head office, so have immediate access to our Business Development and Product Managers as well as our Warehouse to get the wrongs righted, fast.

0508 225 527 or email us

when you need us

we know IT

we love IT

all of IT

you get IT

we own IT

sales and support staff who really know their IT stuff and can communicate it

real commitment to developing reseller relationships

a complete end-to-end IT solution that no-other distributor can provide

auckland warehouse is well stocked with inventory so lead times are short

owned and operated by Kiwis

Page 4: Cs brochure 261114

our promise to you

• do our very best to understand your strategy and market focus

• assist in the education of your sales staff in new products through expert teaching

• have knowledgeable account manangers who are available to you and who return all

communication promptly

• assist with marketing where required

• make accessible up-to-date pricelists and associated product information

• be knowledgeable and informative about product and communicate clearly at all times

• process your order in a timely manner

• advise of delays or issues as soon as they arise

• offer reasonable credit limits

• have an easily understood returns policy

• provide clear outlines for warranty and warranty replacement procedures

• issue RAs and raise credits quickly for easy monthly reconciliations

• to provide information regarding vendor promotions or updates

• to represent our vendors well

• and ALWAYS treat everyone we deal with with respect and cordiality

we undertake to:

GREATof something

the seedsplanting

Page 6: Cs brochure 261114

networking

Global provider of networking and communications equipment supplying network access products that enable applications ranging from Internet access and corporate connectivity to telecommuting and distance learning. http://www.connectorsystems.co.nz/our-vendors/networking-and-wireless/adtran/

Premier provider of Serial to Ethernet Adapters, Terminal Servers, Console Servers, Device Servers, Ethernet I/O Device Servers, Serial Cards, Ethernet Extenders, Media Converters and Industrial Ethernet Switches.http://www.connectorsystems.co.nz/our-vendors/networking-and-wireless/perle/

Quality and cost effective networking products and solutions include Wireless LAN, Home-Plug LAN, POE LAN, Broadband Router, ADSL Router, Printer Server, IP Network Camera, NAS series, Projector Server, KVM Switch, Palm Switch, Soho Switch, Converter, Interface Card, Network Adapter and VolP products.http://www.connectorsystems.co.nz/our-vendors/networking-and-wireless/leve/

Allied Telesis offers a broad range of access, aggregation and core transport systems. Their strength is in building powerful products that will last for the life of your network and deliver the highest possible return on your investment.http://www.connectorsystems.co.nz/our-vendors/networking-and-wireless/allied-telesis/

Alcatel-Lucent delivers IP networking, ultra-broadband access and cloud technology. Networks are the foundation of our ultra-connected world and they need to be built to achieve the potential of every customer with flexibility, speed, and trust.http://www.connectorsystems.co.nz/our-vendors/voice-cabling-and-infrastructure/alcatel-lucent/

A leader in data center networking solutions and services that enable organizations to manage their most vital information assets. Brocade delivers proven expertise and flexible options for optimizing DCF, SAN and FAN infrastructures environments.http://www.connectorsystems.co.nz/our-vendors/security-and-telecommunications/brocade/

A world leader in thin client solutions, IGEL Technology improves the agility, efficiency, and security of virtual desktops and application delivery systems and produces a wide range of thin clients, based on Linux and Microsoft Windows.http://www.connectorsystems.co.nz/our-vendors/security-and-telecommunications/igel/

Page 7: Cs brochure 261114

wireless

Ruckus’ smart Wi-Fi technology uses an intelligent, high-gain directional antenna system and quality of service technologies to extend the range of Wi-Fi signals and automatically adapt to environmental changes.http://www.connectorsystems.co.nz/our-vendors/networking-and-wireless/ruckus-wireless/

AT wireless products provide highest performance and compliance to today’s standards. All wireless solutions offer performance, with security features and authentication protocols. Advanced software features and a broad range of accessories provide high-end functionality from SOHO to enterprise-class networks.http://www.connectorsystems.co.nz/our-vendors/networking-and-wireless/allied-telesis/

Founded in 2002, Aruba Networks is the leading provider of next-generation access management, network infrastructure and mobility application solutions for mobile enterprise networks.http://www.connectorsystems.co.nz/our-vendors/networking-and-wireless/aruba-networks/

Cambium Networks is an independent provider of wireless broadband products, services and soloutions. It offers a comprehensive portfolio of fixed high-speed backhaul and access solutions for a wide range of customers and industries.http://www.connectorsystems.co.nz/our-vendors/networking-and-wireless/cambium/

Fluke Networks delivers a complete solution portfolio to ensure security, performance and compliance of wireless networks to mitigate any wireless network design, troubleshooting, and security issue that threatens an organizations business.http://www.connectorsystems.co.nz/our-vendors/networking-and-wireless/airmagnet/

Aerohive have developed an innovative WLAN architecture which eliminates the need for a controller in the network whilst still delivering full enterprise-class security and management features like QoS and a stateful firewall at the network edge.http://www.connectorsystems.co.nz/our-vendors/networking-and-wireless/aerohive/

Xclaim from Ruckus Wireless is designed to fill the gap between enterprise solutions and home use wireless. The Xclaim line consists of three indoor APs and one outdoor AP. Setup and management is done easily via Xclaim Harmony - a free mobile app available for iOS and Android devices. http://www.connectorsystems.co.nz/our-vendors/networking-and-wireless/xclaim/

Page 8: Cs brochure 261114

security

Sophos is a developer and vendor of security software and hardware, including anti-virus, anti-spyware, anti-spam, network access control, encryption software and data loss prevention for desktops, servers, email systems and other network gateways.http://www.connectorsystems.co.nz/our-vendors/security-and-telecommunications/sophos/

DELL SonicWALL raises the bar for network and email security, delivering significant breakthroughs in performance, comprehensive protection, manageability and affordability through its consolidated multi-threat platform.http://www.connectorsystems.co.nz/our-vendors/security-and-telecommunications/dell-sonicwall/

CyberArk is the only security company that proactively stops the most advanced cyber threats – those that exploit insider privileges to attack the heart of the enterprise. The company has pioneered a new category of targeted security solutions to lock down privileged accounts and protect against cyber threats before attacks can escalate and do irreparable business damage.http://www.connectorsystems.co.nz/our-vendors/security-and-telecommunications/cyberark/

Page 9: Cs brochure 261114

telecommunications

Aspen Optics is a supplier of carrier-class small form-factor pluggable (SFP) transceivers, optical transceivers, media converters and switches for optical networks, offering intelligent fiber expansion solutions.http://www.connectorsystems.co.nz/our-vendors/security-and-telecommunications/aspen-optics/

Provides broadband communications access systems and software. The Unified Access portfolio allows service providers to connect their residential and business subscribers and deploy almost any service over both fibre and copper network architectures.http://www.connectorsystems.co.nz/our-vendors/security-and-telecommunications/calix/

Allot’s products improve network and application performance, increase user productivity and satisfaction, mitigate threats from aggressive attacks and generate more revenues from the existing network infrastructure.http://www.connectorsystems.co.nz/our-vendors/security-and-telecommunications/allot-communications/

A provider of optical networking solutions based on Wavelength Division Multiplexing (WDM) technology. Allows telecom operators, SAN architects and ISP infrastructure providers to build simple, straightforward and cost effective solutions to fulfill their ongoing and future network capacity needs.http://www.connectorsystems.co.nz/our-vendors/security-and-telecommunications/smartoptics/

Founded in 2005 to fulfil a need for an open standard software PBX for Microsoft Windows that was affordable, easy to use, innovative and software based. 3CX’s leading product, 3CX Phone System replaces proprietary phone systems and delivers a complete Unified Communications solution. http://www.connectorsystems.co.nz/our-vendors/security-and-telecommunications/3CX/

Page 10: Cs brochure 261114

voice

Grounded in precise German engineering, snom has always developed solutions based on the open standard SIP (Session Initiation Protocol). This means that function and interoperability with SIP-based products made by other manufacturers (e.g., IP PBXs) have always been and continue to be of paramount importance. http://www.connectorsystems.co.nz/our-vendors/voice-cabling-and-infrastructure/snom/

Yealink has been focussing on VoIP products for the past 10 years and its IP Phone and IP Video Phone products are affordable, powerful and easily deployed.http://www.connectorsystems.co.nz/our-vendors/voice-cabling-and-infrastructure/yealink/

Epygi Technologies designs, manufactures and distributes globally feature-rich IP PBXs, voice over IP gateways and cost-saving conference servers.http://www.connectorsystems.co.nz/our-vendors/voice-cabling-and-infrastructure/epygi/

Alcatel-Lucent’s small to medium business and enterprise solutions - Open Touch communications platform for enterprise customers, Rich Communication edition SMB solution, data centre solutions and 10Gb OmniSwitch 6900 and 10K switches.http://www.connectorsystems.co.nz/our-vendors/voice-cabling-and-infrastructure/alcatel-lucent/

Page 11: Cs brochure 261114

industrial solutions

LEMO is the acknowledged leader in the design and manufacture of precision custom connection solutions after 60 years of doing so. LEMO’s high quality push-pull connectors are found in a variety of challenging application environments including medical, industrial control, test and measurement, audio-video, and telecommunications.http://www.connectorsystems.co.nz/our-vendors/voice-cabling-and-infrastructure/lemo/

Electrocables manufactures over 500 different types of standard wire and cable constructions and provides excellent quality CSA, UL and/or ETL listed electronic and electrical cables with reliable technical support and service.http://www.connectorsystems.co.nz/our-vendors/voice-cabling-and-infrastructure/electrocable/

Binder is a fully-fledged connector manufacturer with a comprehensive product range divided into 3 segments; circular connectors for industrial applications, connectors for automation technology and customer-specific connectors.http://www.connectorsystems.co.nz/our-vendors/voice-cabling-and-infrastructure/binder/

For over 100 years Wieland has been a pioneer in electrical connection technology. Safe electrical connections are the core of Wieland’s product offering.http://www.connectorsystems.co.nz/our-vendors/voice-cabling-and-infrastructure/wieland/

ADC’s innovative, high-performance fibre connectivity and wireless coverage and capacity solutions support a range of network applications that help customers provide new and improved services to meet their own customers’ demand for bandwidth.http://www.connectorsystems.co.nz/our-vendors/voice-cabling-and-infrastructure/adc/

Molex is a leading one-source supplier of interconnect products. Molex produces higher-level assemblies utilizing Molex interconnect technologies, typically in printed circuit board, fiber optic, flex circuit and other applications.http://www.connectorsystems.co.nz/our-vendors/voice-cabling-and-infrastructure/molex/

Westermo supplies basic unmanaged and managed Ethernet switches, industrial Ethernet extenders, industrial routing switches and serial to Ethernet converters.http://www.connectorsystems.co.nz/our-vendors/voice-cabling-and-infrastructure/westermo/

Legrand is the global specialist in electrical and digital building infrastructures. Legrand has a complete offer, tailored to the commercial, industrial and residential markets.http://www.connectorsystems.co.nz/our-vendors/voice-cabling-and-infrastructure/legrand

Page 12: Cs brochure 261114

storage, backup and virtualisation

Imation position themselves as helping people and organizations store, protect and connect their digital world. Users will continue to drive new creative content that will push the boundaries and requirements for information storage. And, whenit comes to ensuring that that data is protected, preserved, and available when you want and need it, Imation is there. http://www.connectorsystems.co.nz/our-vendors/storage-backup-and-vitrualisation/nexsan-by-imation/

ExaGrid is a leader in disk backup with deduplication systems that revolutionize how organizations backup and protect their data.http://www.connectorsystems.co.nz/our-vendors/storage-backup-and-vitrualisation/exagrid-systems/

Unitrends is a the leading provider of all-in-one backup, archiving, instant recovery and disaster recovery solution. The Unitrends product range includes Hardware Appliances, Virtual Appliances and Cloud Protection.http://www.connectorsystems.co.nz/our-vendors/storage-backup-and-vitrualisation/unitrends/

2X Software is a global leader in mobile device management and virtual application solutions. 2X offers a range of solutions to make every organisation’s shift to cloud computing simple and affordable.http://www.connectorsystems.co.nz/our-vendors/storage-backup-and-vitrualisation/2x/

cloud

AO Cloud is a cloud infrastructure specialist providing Infrastructure-as-a-Service and Software-as-a-Service solutions. They offer a comprehensive range of expertise including sales, needs assessment, consulting, design, proof-of-concept, and migration and implementation services.http://www.aocloud.co.nz

Page 13: Cs brochure 261114

our value add

marketing

pre sales supportpost sales support

training auditingsite surveys installations

configurationsvendor accreditationtech exhibitions

marketing (and media)

trainingwhatever you require at a competitive price - on-line and print, product launches and promotions, e-comms, banners and sales collateral and pr.

we offer a broad range of reseller training initiatives such as sales updates, quarterly vendor technology and channel updates, specialist training including training seesions with partners and end-users and roadshows

site surveys

tech exhibitionsattendance at all the new zealand main technology and verticle shows in partnership with our vendors

our professional services division determines exact requirements

pre and post sales supportprofessional services experts assess needs and requirements and provide honest feedback; post installment provide support and troubleshooting if required

installationsfrom whoa to go, we can oversee and manage the simpliest or the most complex installation

configurations

auditingexamine current set up and advise on cost effective improvements and increased efficiencies

vendor accreditationdirect access to specific vendor training and accreditation across all brand categories

we make it all work together, as it should, delivering the very best experience for the user

Page 14: Cs brochure 261114

our complete end-to-end solution

finger on the pulse

Pulse is a flexible, automated field service management solution for the service industry. It is a complete, ready-to-go SaaS solution straight off the shelf or it can be specifically configured to suit particular requirements.

It manages jobs and assets – so that you don’t have to. From quoting, creating, allocating and administering jobs easily to having instant visibility of job progress plus all the details in between, Pulse controls the rollout.

Pulse is available as a complete mobile solution for iPad, iPhone and Android.

Hardware

Cable Installer

Reseller

Customer

Support

Professional Services

& Training

Cloud AO

Connector Systems

Page 15: Cs brochure 261114

benefits all round

Reseller

• Simple solution• Easily implemented• Extra revenue through annuity based repeat business• Higher margins

Cable Installer

• Increase in volume of work• Leading to increased revenue and overall margins

Customer

• One ‘throat to choke’, one point of contact• Better outcome and solution• Cost effective and efficient

the elements of pulse

Dashboard - information in a graphical view

Job Creation - manages projects, work orders and job types; all organised seamlessly

Job Allocation - supports both automatic and manual creation of work orders

Support / Training - guaranteed online monthly support

Cloud Implementation - hosted at our secure data centre in Auckland. No software to install and data is automatically backed up

Invoicing / Quotes - supports a variety of invoicing models providing flexibility to invoice from Pulse system or from a separate financial system

Mobile Access - Real Time - a complete mobile solution on iPhone, iPad or Android, enabling collection of information while onsite and uploaded iimmediately

Configuring Pulse - can be configured to fit any service or installation scenario.

our complete end-to-end solution (cont)

Connector Systems

Pulse

Customer

Reseller VARSystem

IntegratorService Provider

Independent Software Vendors