cross cultural understanding
DESCRIPTION
an introductionTRANSCRIPT
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CROSS CULTURAL UNDERSTANDING;
AN INTRODUCTION
NAILIL MUNA
EBT. Sultan Agung English Club. 2011
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What is CCU?
CCU deals with understanding the similarity and differences of culture between and among people
Its core is to establish and understand how people from different culture communicate with each other and comprises the shared values, understandings, assumptions, and goals
Check this example out.
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Why we need to be concerned about Cultural Differences
Compromising their uniqueness to “fit in.” Judgmental; you are what I see, you are how I
perceive you are
?
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Dimensions of Diversity
Gender Religious beliefs Race Marital status Ethnicity Parental status Age Education Physical and mental ability Income Sexual orientation Occupation Language Geographic location
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Why CCU Matters?
Global Market
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Why CCU Matters?
Changing Demographics1. International Citizenship
In 2008: 15.205 expatriates live in IndonesiaIn 2011: 83.000 expatriates live in Indonesia
2. Trends of Global Changes; independency vs. dependencyLifestyleIdeologyCultural, political view
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Developing Diversity Competence
Awareness Recognize differences Respect the benefits of diverse values Accept that each culture finds some values more
important and some behaviors more desirable than others
Understand the effect of distrust Have a clear sense of your individual culture Recognize your own ethnocentricity Understand how the culture of your organization
affects those whose culture is different Recognize the similarities that are shared among
culture
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Developing Diversity Competence
Knowledge Learn factual information about other
cultures Engaged in cultural activities Learn a new language Make friends with people of different culture Explore your history and background.
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Developing Diversity Competence
Skill Take personal responsibility for the way you
respond to difference. Make continued and sincere attempts to
understand the world from others’ points of view. Develop skills in cross-cultural communication. Develop problem-solving skills. Develop skills in conflict management. Look for ways to work effectively with diverse
groups of people.
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Developing Diversity Competence Action/Behavior Teach others about cultural differences. Develop a mentoring relationship with
someone from a different culture or identity group.
Show more patience when working and interacting with people who have different learning styles than you.
Develop a personal plan for continued learning toward diversity competency
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The Challenge of Diversity
Diversity is an inside job, meaning that diversity is not about “them.”
Diversity goes beyond race and gender. No one is the target of blame for current or
past inequities. Human beings are ethnocentric, seeing the
world through their own narrow view and judging the world by their familiar yardstick
Human beings find comfort and trust in likeness
It is difficult for people to share power
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FINAL QUESTION
WOULD YOU TAKE THE CHALLANGE?