crisis innovation and relationship cards 2.0
DESCRIPTION
Innovation in the smart card and payment industry for the USTRANSCRIPT
FaultlineCommerce
Crisis, Innovation and Relationship Cards
Smart Card Alliance Annual MeetingScottsdale, May 17-18, 2010
FaultlineCommerce
Patrick
FaultlineCommerce
Faultline Commerce
V I S AA D V I S EA V I S
Management ConsultingStart-up Financing
Private Equity Transactions
Mobile CommercePayment Technologies
Digital Media
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Visionary, Moi ?
Source: Nilson Report, 2007
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Today’s Presentation
• The end of the Crisis ?• A New Innovation Cycle• Relationship Cards• So What ?
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Circa 2008…
Source: Sequoia Capital
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Circa 2010 …?
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The End of the Crisis !
Quarter to Quarter Growth in US Real GDP
Source: Finfacts.com, The Market Oracle.com
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The End of the Crisis !
US Unemployment Rate
Source: Finfacts.com, The Market Oracle.com
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The End of the Crisis !
S&P 500 Index
Source: Finfacts.com, The Market Oracle.com
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The End of the Crisis !
Corporate Profits – Financial Industries
Source: Finfacts.com, The Market Oracle.com
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Crisis & Innovation
Source: Business Week
Great companies born at time of crisis
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Crisis & Innovation
Source: Forbes
Great products from last recession
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4 Remarkable Changes
The 3rd Interface Paradigm
Source: Morgan Stanley
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4 Remarkable Changes
Here Comes F(bk)-Commerce
Source: Morgan Stanley
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4 Remarkable Changes
The Rise of the Mobile India & China
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4 Remarkable Changes
There’s an App for That!
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Relationship Card
Trip Down Memory Lane
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Relationship Card
The Troubles with that Great Idea
Connectivity
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Relationship Card
The Troubles with that Great Idea
User Experience
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Relationship Card
The Troubles with that Great Idea
Business Model
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Relationship Card 2.0
Touch(Tap)SeeConnectRequestReceive
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Merchandising Example
Awareness(Advertisement)
Evaluation (Information)
Post-Purchase(Feedback)
Decision(Order)
Purchase(Pay)
Interest(Search)
Source: Faultline Commerce
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So What ?
Remember, User Experience Matters
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So What ?
1. Bring Together The Cloud & The Hand
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So What ?
2. Look Beyond Payment
CARD ActFinance Reform (IRF)Credit MaturationEMV Everywhere ?
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So What ?
3. Solve The Identity Puzzle
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So What ?
4. Innovate Beyond Technology
Source: Doblin Group
