creston thornton
TRANSCRIPT
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74 2003 - 2004 Edition
They had been organizing andpromoting concerts since their
college days in California. Crestonattended Cal Poly San Luis Obispoand Paul went to Cal State Fuller-
ton, and both had been in charge ofthe social events at their fraternities.
“We grew up throwing parties
in high school, so this was in thecards,” Creston said. “It was allabout entertaining people.”
They started Bravo aftercontacting LA Ski & Sun Tours,which sold travel packages tocollege students. The Thorntons
started getting bands involved inthe process.
“There had been a slight drop in
sales and we wanted something tobring in more business. We thoughtdoing a week in Mexico and ending
it with a Candlebox concert on thebeach for 10,000 kids was a goodway to go.”
That kind of innovative thinkinghas served Bravo well from the verybeginning. “We moved back here
because our family was originallyfrom Sun Valley” Creston said.
“When we moved back to Idaho
in ‘93, we already had Bravo going.We knew that bands had to stopsomewhere between Seattle and
Salt Lake City. They were spendingthe night in Boise, but nobody wasplaying here.”
Not one to miss an opportunity,Bravo forged a partnership withlongtime concert promoter Bill
Silva, which provided the upstartcompany with some capital andclout. Then Creston met with the
Idaho Center’s Peter Jackson before
the building went up and madea deal to buy talent. He didn’t stop
there – not by a long shot.While Creston does the talent
buying and handles the “face stuff ”
with agents, managers and spon-sors, Paul deals with the finances.
“Paul is the great behind-the-
scenes negotiator,” his brother said.“He’s great at giving presentationsand bringing our vision to people.
I think he’s very talented.“I think starting this company
together was the best decision we’vemade, and we haven’t killed each
other.”Today, Bravo owns its own
concert venues, has a number of
exclusive booking arrangementsand does shows in California,Utah, Idaho, Oregon, Washington,
Montana, North Dakota, Nevada,Wyoming, Wisconsin and beyond.
Last summer, Creston booked
on behalf of Andrew Dreskin themassive, ill-fated Field Day festivalon Long Island. He’ll close 2003
on a happier note by opening anew Big Easy Concert House inSpokane, Wash.
Overall, how did Bravo
Entertainment do in 2003?
A This year, we’ll do more than
400 shows in 14 states. It’s really
easy for an agent to call and say,
“I’m leaving Seattle on this date
and I need to get to Green Bay;
get me 10-12 dates.”
People are moving to these
secondary markets. They support
live music and they support ticket
sales as long as you keep the price
in line.
A lot of people in the business
got to know you through
Bravo’s early partnership
with Bill Silva. How did that
relationship start and end?
A Bill has been so fair to us
and is such a great guy to work
with. He really took us under
his wing when we moved to Idaho.
It was like, “Hey, there’s a new
market here.” We knew that we
weren’t going to make it on our
own; we needed a financial part-
ner to get these markets devel-
oped. That’s how we approached
Bill.
We had a great relationship.
When Bill sold his company
to House of Blues, Bravo was
somewhat inherited in that deal
but we could leave at any time.
We kept promoting with House
of Blues, and then Clear Channel
came up here and tried to buy
us. We said no because we were
growing too fast and we didn’t
want to become part of that cor-
porate model. We feel that we have
a long way to go before we need to
sell. At that point, we decided that
if we weren’t going to do a deal
with Clear Channel, there was
no reason to have the partnership
with House Of Blues.
We still work with HoB all the
time. I talk to Larry Vallon and
Jeff Trisler practically every day.
We try to coordinate so that we’re
not killing each other because
if there’s one com-
pany I like working
with, it’s HoB.
I still really like
working with Bill,
too, and I hope
we can do more
together.
Did you do OK
in the beginning?
A We started
the company on a
$2,000 credit card
and we lost our
shirts. So we’d put more money
together and try again. This year,
we’re doing more than $21 million
gross sales. It’s taken off like crazy.
We haven’t had a year with less
than 30 percent growth.
What do you attribute that to?
A We hit the right area at the
right time. I would assume that
it’s really hard to be a young
promoter now, especially in
the major markets, competing
against five other companies.
You may get the baby bands
but as soon as they get bigger,
they’re going to go to the bigger
promoter.
We’ve developed these markets
where we control the amphi-
theatres, the arenas and now the
club level. The buildings didn’t
even exist when we started here.
When a facility comes online, we
cut an exclusive deal with it. Now,
we’re buying land and building
an amphitheatre in Bozeman,
Montana.
Your new Spokane club is about
to open. How did it come about
and what’s it going to be like?
A All in all, it’s a $9 million Big
Easy Concert House. It’s a lot
bigger than the Boise club.
We built the Big Easy in
Spokane from the ground up and
it’s been such a creative endeavor
for Paul and me. It takes me out
of the “That show is worth this
much, move it on to marketing,
settle it” mindframe.
Creston ThorntonBravo Entertainment
Boise, Idaho, was starting to take off when
Creston Thornton moved there eight years
ago. It was the perfect home base for Bravo Enter-
tainment, the concert company he had started with
his brother, Paul.
BEFORE THE OCTOBER 2003 arrival of their twins, CrestonThornton and wife Renee occasionally had time to hangout in the Big Easy’s VIP room with artists like LL Cool J.
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Now we’re looking at sightlines
and technology and creating a
whole environment for people
who love live music.
Even though Spokane draws
from a population of 1 million
people, there’s not a lot of life
downtown. But when you get
1,700 people going to see Robert
Cray on a Monday night – people
who are going to have dinner and
drinks and hang out after the
show – every restaurant and bar
downtown is going to benefit
from that. We’re a great draw, so
we’re being welcomed with open
arms.
So we’re building a 1,700-seat,
six-level club in Spokane. It’s
going to be one of the nicest
concert houses in the country.
We’re opening on New Year’s Eve.
I sold over $300,000 worth
of sponsorships in two days.
Spokane is coming together.
The downtown association is
really supportive. We’re going
to do an outdoor summer series
– close down the block for
outdoor shows. I think it’ll
make downtown more attractive
for other businesses. It’s going
to liven up the area.
We’re planning on having
300,000 to 350,000-plus people
through the Spokane Big Easy
the first year, and that’s going to
have a big impact on the city.
When did you decide owning
clubs was the way to go?
A We were booking the arenas
and the amphitheatres up
here and we thought there was
something missing in the Idaho
market – a club for developing
talent.
We opened The Big Easy
hoping to break even and ended
up hitting a home run. It did
three times our business plan.
We did 170 shows the first year
and saw 268,000 people come
through the club. We were the
No. 1 liquor seller in the state of
Idaho the first year we were open
– ahead of Sun Valley Corp.,
which owns the big ski resorts.
So, maybe we’re onto some-
thing. We started thinking about
other regions where we do a lot
of business. Spokane – there’s
more than 1 million people and
five colleges within an hour of
the city, and they’re missing the
same (club) thing.
Has the conservative nature
of the region presented some
challenges?
A Things were very conservative
when we came into these areas
– politically, religiously and
socially. We pushed the envelope
by doing things like putting
Rage Against The Machine in
the Historic Penitentiary here.
We had 3,500 kids in the old
workout yard of this historic
landmark. It
was a great
show and
there were no
problems.
I hope
Bravo is totally
accepted now.
We just did
the AOL party
with the gover-
nor where the
Counting
Crows were
flown in to play
the Big Easy.
We did the
governor’s in-
auguration ball
at the Big Easy.
We’re not ex-
actly anarchists (laughs).
Now that Bravo is well
established, what are you
doing to ensure the future
of the company?
A Promoting is so interesting
because on any day, you can get
creamed or make money.
Paul and I – long term –
have said the money we make in
this business we invest in other
projects. We just bought 119 acres
right outside of Boise where we’re
doing a 59-estate-lot development
with a water skiing lake. We have
another company where we buy
older homes, refurbish them and
put them back on the market.
You have to diversify. The busi-
ness is defined by uncertainty.
I’m getting the shows right now,
but I’m not sure the product is
going to be there for me to sell
down the road. So we have to
open our own concert houses,
own our own properties, do our
own sponsorships and take it to a
new level of involvement. On the
other hand, we have to take the
money we make and diversify it.
I still book every show, and
it’s still kind of odd to go from
the office to a meeting in Eagle,
Idaho, where my brother is doing
a presentation to 50 surrounding
homeowners, the mayor and the
city council,
selling them on
why it’ll be
great to go
waterskiing in
downtown
Eagle.
Then the
next day, I put
on my sponsor-
ship hat and
tell Budweiser,
Miller, Coke
and Pepsi why
they need to be
a major sponsor
of a Bravo
Entertainment
concert house.
Then I come
home, where it’s all about family.
(Creston’s wife, Renee, gave birth
to twins in October.) It’s exciting.
Next up is the amphitheatre
deal. And our investors want us
to open seven to 10 more Big
Easys in the next three years.
We’re aggressively going after
that. We want it to be one of the
top three concert house chains
in the country in the next 3 to 4
years.
I can’t say what markets we’re
looking at, but I can tell you we
do have a signed lease in another
major city and we’re looking
at buildings in two other major
Northwest cities.
How did you decide to build
an amphitheatre in Bozeman?
A The Montana markets have
been really good. We’ve put a
lot of time into developing
relationships. The Brick Breeden
Fieldhouse and (GM) Duane
Morris have been just awesome
to work with. We sold out James
Taylor, Tom Petty, Snoop Dogg,
and matchbox twenty in that
building
If our timing is right, Bozeman
is the place because it draws from
Billings and Missoula. It’s cen-
trally located and people are will-
ing to make the two-hour drive.
The attitude is that there’s
nothing happening there, but
that’s not true. Bozeman has
a great economy and a college
with 16,000-plus students.
There’s not a lot of live
entertainment options, but we’re
still competing with the Internet,
Xbox and big movie premieres.
When you’re looking at the
population of Montana and the
fact that 35,000 seats are sold for
a football game every Saturday,
that’s a big deal.
We see that as an opportunity;
people are willing to come out
and see something they’re inter-
ested in. So we’re going to keep
doing shows at the Brick Breeden
Fieldhouse. In the summer, we’re
looking at 15-20 shows and we’re
going to arrange 4,000-8,000
capacity for the amphitheatre.
We’re also looking at a Little Easy
– I don’t think it’s going to be a
Big Easy – in Bozeman or
Missoula for the college students
– probably an 800 seater to
develop the artists.
Does your location provide
you more opportunity to
co-promote and be civilized
with other promoters?
A We try to do things differently
and to take care of people and
be more creative in marketing.
The Idaho Center’s PETER JACKSON
(center) gets some face time withZZ Top and Thornton after a Bravo-promoted gig.
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What I have noticed is that
most of the shows that even
Clear Channel brings through the
Northwest – they’ll sell to us. They
sold us Alabama, Backstreet Boys,
*Nsync, and we’ve made money.
When AEG brought Fleetwood
Mac through, we co-promoted
Boise and Reno with them.
The fact is, they don’t avoid
us. Plus, we own by contract the
inside cover of the Boise Weekly
(arts and entertainment paper),
the inside cover of the BSU
campus paper, a full page five
in the Idaho Statesman (the
statewide paper), and the inside
cover of the Boise Buzz, which is
the newspaper we started. We’ve
locked ourselves into Boise. In
Montana, we’ve done every show
for the past five years except for
a handful of dates.
A lot of the big companies
still work with us. Whether or
not that changes, who knows?
But I don’t feel that there’s a ton
of money to be made in these
markets on the $99 ticket and
the $750,000 guarantees.
And then there’s Field Day,
which you booked without
a big, corporate promoter.
It looked like a sure thing.
A It was beyond a sure thing.
Sixty thousand tickets had been
sold. I think a lot of people didn’t
realize that a company in Boise
booked this massive event on
Long Island.
Did people see that AEG
was involved and assume
they had bought the talent?
A AEG came in at the last minute
and took on some of the financial
risk with (organizer) Andrew
Dreskin. We were given part of
the festival to book it and to help
put it together with Andrew –
who started TicketWeb and is
one of the major investors in the
Big Easy chain.
We do a lot of partnerships
with him, so he approached us.
It was great. He took a crazy idea
and made it a reality.
Funny thing is, the first time
I talked to him about it, I said,
“You never know, the county
could pull the plug on you at the
last minute.” It’s one of the things
that you can’t control. And that’s
the thing about this business;
we can’t control the artists getting
sick, we can’t control the guaran-
tees, we can’t control the city or
county pulling permits.
We had put together Beastie
Boys, Radiohead, Beck, just a
great lineup, from Boise and
spent six months booking it
for a percentage of the festival.
It went from selling 60,000
tickets and generating millions
of dollars to moving to Giants
Stadium and losing millions
of dollars. That was something.
But, who knows? Maybe years
from now I’ll get a random check
from the settlement from the
county. I think there will be
some settlements because there
was a lot of wrongdoing.
I think it was a great concept
and I think everyone involved did a
great job. The partnership with An-
drew and AEG took a big hit, but
we did pull it off and we probably
would have sold 100,000 tickets.
The permits had all been signed
months before, so the fact that it
didn’t happen is no reflection on
us or anyone involved in organiz-
ing Field Day. We proved that New
York wants something like this
and, logistically, it can be done.
What’s your take on summer
festivals? Some big names took
a big hit last summer.
A When I was booking Field Day,
I was also booking the Boise River
Festival, which is a huge family
event. We see over a half-million
people come through town during
those three days. It’s one of the
biggest free festivals in the coun-
try. We had Chris Isaak, Blues
Traveler, Creedence Clearwater
Revisited – a solid lineup
Now, we’re not certain it’s
going to happen in 2004. They’ve
lost a lot of sponsors. A lot of
festivals are having a hard time.
A lot of festivals couldn’t pay
their bills this summer and a lot
of bands are chasing money.
Do you attribute that
to the economy?
A In some ways, I believe the
economy is worse than people
realize, especially in this busi-
ness. People are starting to get a
little money at the lower income
levels but it’s going to diapers and
food, not concert tickets.
People might go see one
concert just to get out and get
a break, but they’re not going to
three or four shows like they used
to. Ticket prices have a lot to do
with that. The fans are thinking
they’ll catch the act next time
around when they have more
money in their pocket.
That’s due in part to the
economy. But I also think the
concert experience has been
weakened somewhat. It’s just the
same old thing. There isn’t much
excitement and there certainly
isn’t as much anticipation. Fans
already know everything about
the band from MTV and the
Internet and other media.
It’s not like 20 years ago when
you weren’t even sure you knew
what the band looked like. When
people went to concerts, it was
more like a party. The vibe was
really unique. It was a different
kind of experience. I think the
whole live concert business has
lost its magic. The price of the
ticket plus parking plus beer,
plus the sameness is a turn-off.
A lot of that has to do with
the price the artist is demanding.
If promoters didn’t have to pay so
much for an artist, then the ticket
wouldn’t have to be so high and
we wouldn’t be relying on spon-
sorship, signage, beer and parking.
Is this where you start getting
nostalgic about the good old
days when it was all about the
music?
A Oh yeah, the good old days!
When I first started, I promoted a
couple of Widespread Panic dates
in California. I lost all the money
I had in the world on that show. I
couldn’t pay the cleaners, so I was
there after losing $8,000, cleaning
up the trash at 3 a.m.
What made you stay with it?
A Because when you start control-
ling your circumstances and can
get involved with upper-tier talent,
you can make money. When that
starts to happen, it’s awesome.
There’s only a certain amount
of people who are going to break
through to that level, though.
For us, we were at the right
place at the right time. If there’s
a young promoter in L.A. right
now trying to be the next
Goldenvoice or Avalon, it’s not
going to happen because every
time an artist gets past playing
the 500 seaters, you’re never
going to see them again.
What other changes affect
the way you view the concert
industry?
A It’s a tough business and I think
it’s even tougher going forward
because even promoters our size
THE BRAVO TEAM takes a breather with Jewel at the Sandy Point Beach Pavilionin Boise after a successful summer 2002 tour of the Northwest. L-R: Jeff Kicklighter,Creston Thornton, Jewel and Paul Thornton.
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are losing shows to Clear Channel
and AEG. That’s how the business
is right now. They have to make
their shareholders happy.
The business has changed and
not just on the Clear Channel
level. If I pass on some smaller
shows, someone who has never
done a show will buy it and will
take his trust fund money and
lose $50,000. The craziness exists
above us and below us.
There are tickets selling on
eBay for $6. When you can buy
tickets for a major act like Steely
Dan for $6, the concert business
is being ruined. The value of the
real ticket is completely gone.
To that fan, that show is now
worth $6. There’s nothing special
about that show anymore.
The market is flooded.
Do you agree artists have
to be the ones to initiate
a reduction in ticket price?
A Yes, and I think some artists
may be coming around. A good
example is the Korn/Limp Bizkit
tour playing smaller theatres.
But some bands are going to
have to see 3,000 people in that
10,000-seat venue before they
figure it out. The fans are not
buying tickets and the bands
are starting to see that. I would
assume that bands would want
to play in packed houses.
I’m seeing a shift to artists
doing multiple nights in smaller
venues. This is one reason why
we’re building more 1,500 seaters.
You can make money that way.
Even more, you can create a much
better experience than what you’d
get in a 5,000 to 10,000 seater.
There’s no comparison.
Is it up to the artist managers
to initiate a trend like that?
A I think the whole business
starts at management. It starts
with telling the artists the things
they don’t want to hear, like
what their tickets are really
worth. They have to confront the
economic reality and tell their
acts that if they want to look
beyond this moment in their ca-
reer, if they want to have a future
as a touring act, this is what you
have to do.
Artists are going to continue
to make less off of record sales.
They can make money touring
if they’re around for more than
a year or two. If they’re in it for
the quick buck, they’re going to
go out and crush people.
Whatever happened to a sold-
out theatre and a line around
the block? The bands are too
accessible. You need to develop
some excitement, develop the
fan base. Take less money and
cultivate those fans. Sometimes
that means development from
the beginning and sometimes it
means going back and reaching
out to new and old fans.
Maybe managers have to get
the artists to do a reality check
on the state of the business.
If you add up high ticket prices,
high guarantees, a saturated
market, less disposable income
and a mediocre concert
experience, it equals people
going to fewer concerts. That
affects everyone’s bottom line.
If you’re just looking at the
numbers, grosses are up this year,
but that’s because ticket prices
are through the roof. There are
actually fewer people going to
concerts. The number of tickets
is down.
If you look at the growth
of the concert business and the
number of acts that are going
out, the number of people going
to concerts should be way up,
but that’s not what’s happening.
Our country is not reality-
based anymore when it comes
to business plans. People don’t
seem to realize that it doesn’t
really matter what you’re worth
on paper because that can change
from one day to the next.
Our company has been
making a net profit every year.
Each year, I can say we’ve grown
this much on net profit and we
can track that.
I feel like we’re helping to con-
trol Bravo’s future by investing
in land, having
other LLC deals
and opening the
concert houses.
I hope we’re con-
trolling the mad-
ness by providing
some stability for
our corporation.
What other
steps are you
taking to control
the madness?
A We want to
be sure we’re
reaching consum-
ers without being
dependent on the
usual methods.
Local radio sta-
tions are going to lose
listenership and control because
of XM radio. Cars come wired for
media now and kids are going to
be watching the videos through
satellite radio. You’re not going to
be able to advertise on local me-
dia as effectively.
For example, if Clear Channel
starts losing radio control and
market share, that’s going to
impact their business.
So, we’re trying to do deals
with AOL and Hewlitt Packard
and others in order to jump
ahead and figure out how
to advertise through other
means.
We need to find out where
the dollar and the attention is
going. How do you advertise
your show if everyone’s listening
to XM Radio?
We have to get to the consumer
online.
Was that kind of marketing
what inspired you to start
a weekly paper in Boise?
A Sure. We started our own
newspaper here and we’re
going to start one in Spokane
to support the club.
Somewhere down the road,
if we can’t make a deal with Coke
or Pepsi, we’ll be buying cola mix
and making Big Easy cola.
I believe you can’t run a busi-
ness thinking there’s only one
way to do things. If you can’t
make a deal with the big players,
then go make your own product
and put your own label on it.
Ten years from now, Big Easy
cola could be one of the top three
sellers at 7-Eleven in this region.
Then I’ll have to sponsor some kid
who wants to open a concert club.
Where will we find you
10 years from now?
A My wife and I purchased
some land in Pine, Idaho, and
we’re going to build a cabin
so we can go fly fishing and
snowmobiling in our backyard.
It is really different up here.
You can go water skiing eight
minutes from our office. It stays
light here in the summer until
10:30 p.m., so you can leave the
office at 7 p.m. and still get in
three hours of lake time.
It would be great to still be
in the business 10 years from
now and in a position where
I don’t have to go back to
cleaning the floor.
I’d like to be able to spend some
time at the cabin with the kids.
Maybe, by that point, I’ll be able to
turn off my phone once in a while.
In the meantime, I’m hoping our
whole family gets to where we can
sleep through the night. *
THE JULY 5, 2003, Tom Petty & The Heartbreakers showat the Brick Breeden Fieldhouse in Bozeman turned outto be the venue’s biggest gross to date. Thornton and theband share the moment with the venue’s Melanie Stocks,Bravo’s Jeff Kicklighter (far right) and the building’sDwayne Morris (L).