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Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather Roby

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Page 1: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Creating a Staff Development Plan with Esri

Michael Green David Schneider Andrew Sandifer

Kelly Auman Guest Presenter: Heather Roby

Page 2: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Agenda

• Why Staff Development? • Change Management • Communicating Technology through Organization • 3 ‘A’ Process • USDOT Staff Development Plan

Page 3: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Goals for this session

Walking away from this session, you will have an understanding of: 1. The purpose of the Staff Development

Planning Process 2. How to implement a Staff Development Plan 3. How to leverage a Staff Development Plan to

communicate technology through your organization

Page 4: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Your Brain Is Your Most Precious Natural Resource Some might say that your staff is your most valuable asset

People

Page 5: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Staff Development planning as a change facilitation tool

Change Management

Page 6: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Skill Versus Will Matrix

SKILL

WILL

High

Low

Low High

Can’t

Does Won’t

Won’t

Page 7: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Organizational Components of Change

• Vision • Sponsorship • Stakeholder Management • Communications • Training • Reinforcement

Page 8: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Reactive versus Proactive

Reactive Proactive

Just In Time Training will always be necessary; however, planning can reduce that!

Page 9: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

• Staff attends the right training at the right time

• Budget established for training • Projects are not delayed due to

staff skills • Maximize training by coordinating

with other depts. • Training benefit realized almost

immediately with on the job tasks

Outcomes of a Staff Development Plan

Page 10: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Levels of Staff Development Planning

1.Individual

2. Project and Department

3. Enterprise

Page 11: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Applications of a GIS How does GIS technology support your mission?

Collect, organize, & exchange data

Transform Data into Actionable Information

Get information into and out of the field

Disseminate information where and when it is needed

Get feedback and make informed decisions

Page 12: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Exercise- 5 Patterns Put to Use

In the following scenario, can you identify how the

five common GIS patterns are used in an emergency

situation?

Page 13: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

East Coast Hurricane Scenario

Page 14: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals
Page 15: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals
Page 16: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals
Page 17: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals
Page 18: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Photos courtesy of FEMA News www.fema.gov

Page 19: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Staff Development Process

Alignment

Analysis Action

Page 20: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Staff Development Process

Mission and Goals

Applications of GIS

Categorize Roles

Alignment

Page 21: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Exercise- What is your mission?

• Take a minute to think about your organization’s mission. • Think OUTSIDE of GIS

Page 22: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Staff Development Process

Educational Resources

Identify Delivery Method

Budget Planning

Analysis

Page 23: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Staff Development Process

Execute Plan

Review Plan

Action

Page 24: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Exercise- Aligning GIS Patterns, Roles, and Goals

• Explore the relationship between GIS Patterns, GIS Goals, and the Roles that need to support them

• Split into three groups • Attach the Pattern and Roles Cards to the appropriate GIS

Goal in the USDOT Strategic Plan • Discuss your findings within the group – Did you find any

interesting connections? • Spend 15 minutes completing this exercise • Read one sample all the way through – Pattern, Goal, Role

Page 25: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Safety: Improve public health and safety by reducing transportation related fatalities and injuries.

“Improving safety is DOT’s top priority. Secretary Ray LaHood has urged all DOT employees to reinforce our safety culture in our daily work and to encourage our domestic and international partners, our stakeholders and the public to redouble their efforts to reduce transportation-related fatalities and injuries.”

GIS Goal GIS Function 1. Use maps and visual representations to aid in the communication of transportation safety measures, issues and national/regional promotional campaigns.

· Data Management · Planning and Analysis · Operational Awareness · Constituent Engagement

2. Improve transportation safety related planning and collaboration with the use of visual representations easily understood by Operating Administration teams, organizations, other agencies and the public.

· Operational Awareness · Constituent Engagement

3. Recommend transportation safety policy based on the collection and analysis of GIS data.

· Data Management · Planning and Analysis

4. Perform more efficient transportation related disaster recovery planning using GIS data

· Operational Awareness

Page 26: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

State of Good Repair: Ensure the U.S. proactively maintains it’s critical transportation infrastructure in a state of good repair.

“Over the years, the U.S. has built one of the world’s most extensive and productive transportation systems, representing trillions of dollars of public and private investment. It is essential that we be good stewards and apply asset management principles proactively to maintain and modernize our critical infrastructure to maximize its productivity and performance and minimize full life cycle costs.”

GIS Goal GIS Function 1. Maintain inventories of geo-spatial transportation networks and facilities. · Data Management

2. Track the status, condition, and performance of transportation networks and facilities, including roads, bridges, rail lines, and waterways.

• Data Management • Field Activities • Operational Awareness

3. Provide accurate reporting on the state of all transportation networks and facilities.

· Data Management · Planning and Analysis

4. Maintain awareness and make transportation infrastructure capital improvement recommendations and improvements based on Geographic data.

· Planning and Analysis · Field Activities · Operational Awareness

Page 27: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Economic Competitiveness: Promote transportation policies and investments that bring lasting and equitable economic benefits to the nation and its citizens. “Achieving the maximum net economic benefit from our transportation investments is essential in this period of economic hardship and difficult budget choices at the Federal, State, and local levels. DOT is committed to fostering policies and investments, including investment in the transportation workforce of the future that will produce the greatest economic benefit for the broadest number of citizens and businesses and will lay the groundwork for long-term economic growth and prosperity.”

GIS Goal GIS Function

1. Use GIS technology for visualization, interpretation and analysis of transportation data to reveal relationships, trends, and cost savings opportunities.

· Planning and Analysis · Operational Awareness

2. Share information using maps, globes reports and charts that can be easily understood by laypersons.

· Planning and Analysis · Operational Awareness · Constituent Engagement

3. Optimize maintenance schedules and DOT fleet operations which will result in less fuel use, staff hours, and improved customer service.

· Data Management · Planning and Analysis · Field Activities · Operational Awareness

Page 28: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Livable Communities: Foster livable communities through place-based policies and investments that increase transportation choices and access to transportation services.

“Fostering livable communities – places where transportation, housing and commercial development investments have been coordinated so that people have access to adequate, affordable and environmentally sustainable travel options – is a transformational policy shift for DOT. The President has made place-based policies like livable communities a key component of his domestic agenda and has challenged all Federal agencies to coordinate and innovate around this goal in an unprecedented way. To promote well-coordinated and sustainable development, DOT has formed an interagency partnership with the Department of Housing and Urban Development (HUD) and the Environmental Protection Agency (EPA).”

GIS Goal GIS Function

1. Improve decisions related to route/corridor selection, transportation and city/regional transportation planning, conservation, disaster recovery and evacuation planning.

· Operational Awareness · Planning and Analysis · Field Activities

2. Provide improved communication to the public on the state of transportation networks and facilities to include improvements underway, weather and disaster related issues.

· Operational Awareness · Constituent Engagement

Page 29: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

USDOT Case Study

The Big Picture

Inputs and Tools

Challenges and Solutions

Benefits

Recommendations

Page 30: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

The Big Picture Agency Strategic

Goals

GIS Strategic Goals

Roles and Competencies

Needed to Achieve Goals

Training, Media, and Development

Opportunities Alignment

Out

com

e Distinct mapping to illustrate the impact training has on Strategic Agency and GIS goals.

Page 31: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Inputs and Tools

Agency Strategic Plan

GIS Strategic Goals Central Liaison

Confirm Stakeholders &

Audience Skills Survey

Enterprise License

Agreement

Annual Funding Across

Enterprise

Intranet Web

Development Resource

Analysis

1

6 5 4

3 2

7 8

Page 32: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Challenges and Solutions

Challenges Solutions Communication Silos

• Central Resource • Involve Leadership

Audience Identification

• Distribution Lists • Electronic Skills Assessment

Increasing Awareness

• Virtualize Staff Development Plan • Plan and Coordinate Courses via LMS

Budget Constraints/ Resources

• Use Virtual ILT and WBT • Class Minimums and Penalties for No Shows • Use Individual Training Budgets for Courses • Familiarize Yourself with ELA • Participate in Free Education Sessions and

Solicit Books

Page 33: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Benefits

Performance Management

GIS Help Meet Organizational Goals with GIS

Competencies Defined by

Role

Collaborate to Plan and Deploy Training Across

Organization

Train More Employees with Fewer Dollars

Access to Free Formal and

Informal Training

Training Mapped by Role

Options to Train all Employees

Established GIS Goals

Accountability

Page 34: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Staff Development Plan

A Tool to Optimize Staff Potential

Successful with Executive

Sponsorship

Effective When Partnering with Esri

Page 35: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals
Page 36: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals
Page 37: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals
Page 38: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Next Steps

Identify your executive sponsor and key stakeholders Schedule a meeting with your Training Consultant

1

2

Page 39: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

• Exhibitors • I am GIS Photo Booth & Trading Cards • Hands-On Learning & Coaching Labs • Design Studio • Spatial Outlet • Esri Showcase • GIS Technical & Extended Support • 2 Demo theaters • Drinks & snacks

In the GIS Solutions EXPO

Don’t Miss These Attractions

Page 40: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

6:30 PM–9:30 PM • Walking distance from convention center

• Conference Badge needed for reception

• Coat check available in courtyard

• Serving hot hors d’oeuvres and beverages

Smithsonian American Art Museum and National Portrait Gallery

Tuesday Evening Reception

Page 41: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

11:30 AM–1:30 PM • Ballrooms A–C, Third Level

• Join conference attendees for lunch and closing session

• Closing Speaker Todd Park, U.S. CTO

• Wrap-up and request for feedback with Jack Dangermond.

Closing and Hosted Lunch

Wednesday Closing Session

Page 42: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Upcoming Events esri.com/events

Date Event Location

March 21, 2013 MeetUp – ArcGIS Platform Washington, DC

April 18, 2013 MeetUp – Location Analytics Washington, DC

March 23–26, 2013 Esri Partner Conference Palm Springs, CA

March 25–28, 2013 Esri Developer Summit Palm Springs, CA

July 6–9, 2013 Esri National Security Summit San Diego, CA

July 8–12, 2013 Esri International User Conference San Diego, CA

Page 43: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Andrew Sandifer | Training Sales Consultant

Esri Educational Services [email protected]

Dave Schneider | Training Sales Consultant

Esri Educational Services [email protected]| @DaveGeoWxGuy

Kelly Auman | Training Sales Specialist

Esri Educational Services [email protected]

Page 44: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals

Thank You Please complete a session evaluation form.

#FedGIS

Page 45: Creating a Staff Development Plan with Esri...Creating a Staff Development Plan with Esri Michael Green David Schneider Andrew Sandifer Kelly Auman Guest Presenter: Heather RobyGoals