creating a great social media strategy -- vastrm case
Post on 22-Oct-2014
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First homework for "Creating a Great Social Media Strategy" on SkillshareTRANSCRIPT
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Creating a Great Social Media StrategyKeely Galgano
+What is Vastrm?
Vision: “To make you look and feel your best for any occasion”
Fully customizable shirts – • Store your “Vastrm Fit ID” as part of a profile• Design your own or choose from curated designs
“The Vastrm aesthetic is classic yet modern, with a fashion forward twist – and every shirt will resist fading, shrinking and wrinkles and has n (sic) added bonus of being able to wick away moisture for a truly fashionable yet functional
shirt.”
+Primary Steps
Problem
Little if any brand recognition or awareness
Goal
Drive 100,000 people to the
Vastrm website to find our more about
the product in the next 6 months
Strategy ???
Solution???
+Goal
Drive 100,000 people to the Vastrm website to find our more about the product in the next 6 months
+Goal to Strategy
How can we drive traffic to the Vastrm website?
+Questions
On the consumer:+Who is the consumer?+What are they currently considering?+What is the decision-making process for
online shoppers?
On the brand:+How is Vastrm currently communicating?
On the competitors:+How do other brands gain consideration?
+Who is the consumer & what are they currently considering? Facebook Analytics
Insights mined:+ Majority of fans are ages 25-34+ Heavy Facebook activity around Election Day – “history of the
polo” photos (e.g. Obama, Picasso)+ Most popular city: Jakarta, Indonesia…check this. Does this jive
with the brand?+ Many popular posts regarding PGA associations
+Who is the consumer & what are they currently considering? Google AdWords
Insights mined:+ Target demo for men’s and athletic apparel: 18-34, 46% male+ Interest most significant on east coast and in south, outside of
Illinois and California (major metro areas)
searchterms
of interes
t
+What is the decision-making process for online shoppers?
Consumer Barometer
Insights mined:+ Little research in the clothing & accessories category; will investigate whether this changes when adding “custom” to search
+How is Vastrm currently communicating?
Think with Google
How can retailers drive new customer acquisition? Google partnered with
compete to derive these insights
+
609 Tweets 281 Following 1,212 Followers
How is Vastrm currently communicating?
Primary communications on Twitter appear to be
sale-oriented
Fun Fact: Founder is followed by Barack Obama.
Advanced term search yields few results. Other than Jonathan Tang.
+How do other brands gain consideration?
First of all, who are the other brands?
Custom Print Shops Zazzle, Custom Ink, Spreadshirt Not building premium polos – rather, mostly logo work
Luxury clothing brands Ralph Lauren, Rugby Allows customization, premium pricing
Trendy* sportswear brands Lacoste Southern Tide, et al. No customization
Custom shirt makers Bleu Flamme Blank Label
*Frattastic
+How do brands gain consideration? Ralph Lauren Rugby
Major brand name: 2,947 “talking about this;” 209,524 likes Demo: 18-24
Southern Tide Trendy, youthful brand: 4,046 talking about; 140,731 likes Most popular city: Greenville, SC Demo: 18-24
BleuFlamme.com Custom dress shirts company – easily browse, try on, and
buy 4,204 talking about; 23,022 likes Demo: 18-24 How-to video, customer reviews, press, promos
+How do brands gain consideration
Holiday season shows peak in social mentions of “custom polo” on both Topsy and Twitter advanced search.
Popular gift-giving item.
+How do brands gain consideration?
Social Component: Bleu Flamme
Sharing custom designs socially through Facebook or Twitter generates traffic – whether the user purchases or not.
Functionality currently unavailable through Vastrm’s design component
+Strategy Get social
Sharing component Social competitions More social content
Work from “polos through history” campaign idea – received significant likes, was noticeable & relevant
Promote gifting Significant social mentions of custom polos as gifts Women make up 54% of menswear market: market as easy and
‘special’ gifting
Mobile Need to improve here:
App development? Think with Google mobile test showed poor result