Create an Exceptional Customer JourneyWith Your Website

kinsh.in

How frustrating does it feel when you run through almost entiresupermarket to buy groceries from your list and there are still somethat you couldn't sign off your list?

You would pledge never to go back to that supermarket no matterwhat.

The same experience could happen digitally on your website if thingsare mayhem and user gets lost while trying to find out information heis looking for.

In today’s era of technology, digital journey is not just limited tovisiting website. A user can actually go and report about badexperience of your site on social media and will leave you

embarrassed like never before.

Below are few tips to create a positive long lasting impression on yourcustomers though your website:

Plan out right

Plan out on paper what kind of features do you want to highlight onyour website.

If you already have a website that you are planning to redesign, checkgoogle analytics and try to understand why some of your importantpages never got views and how you can improve to highlight them.

Create an Exceptional Customer JourneyWith Your Website

kinsh.in

SEO is important but customer matters the most

Never create website just to impress google.

Do not overdo call to action buttons and hyperlinks all over the sitefor internal link building.

This too much on the face factor can be annoying for the users.

Think from customer point of view

Do not just think technically about the website structure in terms ofheader footer, sidebar etc.

Before deciding which plugins to use, think from customer’s point ofview and visualize how it will be perceived.

The whole idea of website creation is to establish a connect with yourcustomers so it is important to ensure that your website provides agreat UI experience and encourages customers to contact you.

Take feedback seriously

Google analytics provides you statistics but it lacks emotions.

How the user feels while travelling through your website can only beknown from their feedback.

Create an Exceptional Customer JourneyWith Your Website

kinsh.in

Try to obtain as much feedback as possible from various mediums likepolls, newsletter responses, social media likes and comments.

Analyse that feedback and keep improving as much as possible.

A website can only be marked as successful when it it focused oncustomers and impresses the customers. If you are looking for one suchwebsite, contact Kinsh Technologies forWeb Development Services

India.

Visit kinsh.in for best web development services.

Contact Us :

Kinsh TechnologiesE-mail : mail@kinsh.in