counterintuitive thinking and innovation: the robert joseph nomacorc exchange presentation

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Page 1: Counterintuitive thinking and innovation: the Robert Joseph Nomacorc Exchange Presentation
Page 2: Counterintuitive thinking and innovation: the Robert Joseph Nomacorc Exchange Presentation

  

The Nomacorc ExchangeNapa

November 2013

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Innovate: screw with the brains of colleagues, 

competitors & customers who’ve gotten used to the way things are.

Page 4: Counterintuitive thinking and innovation: the Robert Joseph Nomacorc Exchange Presentation

  

Innovate: profitably screw with the brains of 

colleagues, competitors & customers who’ve gotten used to the way things are.

Page 5: Counterintuitive thinking and innovation: the Robert Joseph Nomacorc Exchange Presentation

Who the hell’s Robert Joseph? And why should I listen to him?

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1964-1975… Slaugham Manor Hotel, Sussex, UK

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1975-1983 Burgundy, France

How’s this for 15th century branding?!

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1983-2005… Wine International Magazine

International Wine Challenge

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1984-2006… Books...

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2005… Le Grand Noir

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2006… Meininger’s  Wine Business International

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2010… DoILikeIt? Research and consumer insight

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Research/consultancy client list:

AccoladeConcha y ToroDirect WinesLouis Jadot

McGuigan WinesOrigin Wines

Santa MargheritaWine Australia 

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The McGuigan project

Brief: to introduce consumers to 50 McGuigan wines.

Give them confidence to experiment.

Build the McGuiganBrand value bylinking to food

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Share your views on your favourite foods. And maybe  reveal that you don’t eat seafood.Or cake.

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Now share your tastes in wine. And reveal your dislike of oaky whites. And any kind of red. 

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Here’s the book. With your name on it.

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John doesn’t like red wine – so he’s reassured to get a white recommendation with his steak

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25k QR scans... 5,000 e-books downloaded.Not bad. Could do 

better…

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And the winners are..!

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I’ve got listings…

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Three minutes all about ME! That’s what I love about the wine industry!

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A few thoughts about ambience… And the 

way we were.

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90 channels and nothing worth watching

The only track I really like

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And today…

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The me-shaped world

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And tomorrow?

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It wasn’t me that was speeding officer – it was 

the car!

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How do consumers learn about our brands 

in 2013?

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The wine communicators of the late 20th Century

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The way we were….

Bob

Pepe

Fluffy

Connie

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Barbie

Pepe Bob

Fluffy

Connie

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Bill

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Bill, the wine man

Doris, the ski buff

Terry, the hi-fi nerd

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Some people know how to force you into their 

ambience. 

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Oh, look! A mirror for our cat! I’d rather be at 

the dentist…

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Companies will know us better than we know ourselves – and serve our every need. 

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Before we know we need it.

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What happens if/when this all goes too far?

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Why do we buy wine, anyway?

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Page 69: Counterintuitive thinking and innovation: the Robert Joseph Nomacorc Exchange Presentation

Interested in wine

Wants to look good

Keep loved oneshappy

Avoidproblems

Need a drink! (alcoholic)

Maslow’s (slightly) revised hierarchy of needs

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Target

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So, what is wine in 2013?

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Vintage

SoilAppellation

Critical recognition

Grape variety

Region

Winemaker

WINE

Traditional wine “qualities”/cues

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Vintage

SoilAppellation

Critical recognition

Grape variety

Region

Winemaker

WINE

GRape BAsedBeverage Alcohol

GRABABA

(Acronym by Centre for Registration of Acronyms & Pseudonyms

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Vintage

SoilAppellation

Critical recognition

Grape variety

Region

Winemaker

WINE

Spanish Red

Pinot Grigio

Yellow Tail

Merlot

White Zin

NZ SauvignonCupcake

Moscato

Apothic

Cava

Chardonnay

GRABABA is B L B

(Bought Like Beer)(Unlike wine – which is bought like            Beer)Craft

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Some wines are just wineOf many wines there is nothing to be said. They are just wine. It’s foolish to say anything more about them, but still some people try.Jamie Goode - Wine Manifesto 2013

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Page 77: Counterintuitive thinking and innovation: the Robert Joseph Nomacorc Exchange Presentation

Fruits (fruity wines)

MoscatoWhite ZinApothic

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Newts (neutral wines)

Pinot GrigioSA Chenin

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Cutes

CupcakeLittle Black Dress

Skinny Girl

Page 80: Counterintuitive thinking and innovation: the Robert Joseph Nomacorc Exchange Presentation

Vintage

SoilAppellation

Critical recognition

Grape variety

Region

Winemaker

WINE

Spanish Red

Pinot Grigio

Yellow Tail

Merlot

White Zin

NZ SauvignonCupcake

Moscato

Keep Light

Cava

Chardonnay

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Vintage

SoilAppellation

Critical recognition

Grape variety

Region

Winemaker

WINE

Spanish Red

Pinot Grigio

Yellow Tail

Merlot

White Zin

NZ SauvignonCupcake

Moscato

Keep Light

LILUGOLIquid

LUxuryGOod

Page 82: Counterintuitive thinking and innovation: the Robert Joseph Nomacorc Exchange Presentation

Vintage

SoilAppellation

Critical recognition

Grape variety

Region

Winemaker

WINE

Spanish Red

Pinot Grigio

Yellow Tail

Merlot

White Zin

NZ SauvignonCupcake

Moscato

Keep Light

LafiteCristal

CristalNapa Cab

Korbel

Apothic

Our notion of luxury may depend...On culture, personality, situation, finances

Page 83: Counterintuitive thinking and innovation: the Robert Joseph Nomacorc Exchange Presentation

Vintage

SoilAppellation

Critical recognition

Grape variety

Region

Winemaker

WINE

Spanish Red

Pinot Grigio

Yellow Tail

Merlot

White Zin

NZ SauvignonCupcake

Moscato

Keep Light

LafiteChampagne

CristalNapa Cab

Korbel

Apothic

LILUGO is also very often B L B (How many people really care about Champagne vintages?) 

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Page 85: Counterintuitive thinking and innovation: the Robert Joseph Nomacorc Exchange Presentation

WINE15-30%

These proportions will vary …… from market to market, consumer to consumer…

… and occasion to occasion

LILUGO10-20%

GRABABA

50-75%

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Look at each of the wines on the shelf

Which category do you think it primarily falls into: GRABABA, Wine or LILUGO?

And on which occasions?

Page 87: Counterintuitive thinking and innovation: the Robert Joseph Nomacorc Exchange Presentation

Look at each of the wines on the shelf

Which category does the producer think it primarily falls into: GRABABA, Wine or LILUGO?

And on which occasions?

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Look at each of the wines on the shelf

Which category does the distributor/retailer think it primarily falls into: GRABABA, Wine or LILUGO?

And on which occasions?

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Look at each of the wines on the shelf

Which category does the consumerthink it primarily falls into: GRABABA, Wine or LILUGO?

And on which occasions?

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Is it • packaged?• priced?• marketed• distributed?appropriately

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The medium is the message

The medium is the message…Who said that?

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Marshall McLuhan

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I Love you and want you...

I Love you and want you…

I Love you and want you…

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64% of wine in Sweden is now in cardboard

For some reason, I’m what you find when you type “wine in Sweden” 

into Google

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64% of wine in Sweden is now in cardboard

For some reason, I’m what you find when you type “wine in Sweden” 

into Google

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I’m a “paper” bottle – just to let you show off your “green” credentials

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Create your own ambience

If you can create your own packaging, 

why not…

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Create your own ambience

Create your own ambience..?

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What if we could change our shape?

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And profitably extend our brands?

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And turn our customers into brand 

ambasadors?

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Discussion points

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Ambience…

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Creating your own?…

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What is wine?

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Understanding the consumer

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What they want from a wine on a 

particular occasion 

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Positioning the product

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Extending the 

product?

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Making a friend of the the consumer

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Thank you.Please argue with me – and 

question my thinking.

[email protected]

@robertjoseph