corrigendum no. 1 to rfp notice no. 10 of 2013

7/27/2019 Corrigendum No. 1 to Rfp Notice No. 10 of 2013

1/44

August 19, 2013

Subject : Corrigendum No. 1 in the RFP Notice No. 10 of 2013

Reference: RFP Notice No. 10 of 2013

CORRIGENDUM NO. 1 to RFP Notice No. 10 of 2013 by GSDMA

Following is the corrigendum to presently available RFP for Selection of Build, Own, Operate, and Transfer (BOOT) Operator to Set-up and

manage Information & Communication Technology System (ICTS) Infrastructure for Gujarat State Disaster Response.

Note GSDMA will respond to only those queries received before the end of day (IST) on August 23, 2013. (All emails should be sent to

[email protected])

Sr.

#

Page

#Clause #

Description of

Terms / HeadingsExisting Clause Query GSDMA Response

1121

Annexure

III Section

1.2

Technical

Specifications for

Incident

ManagementApplication

The system should support:

Integration with ESRI ARCGIS

server 9.3 to store, manage and

analyse spatial data, including

interoperability with the ARCGIS

Server Web Application

Development Framework (ADF).

Advanced spatial data types

representing geometries such as

points, lines, and polygons and

many functions and features that

interoperate with these data types.

All Vendors should ensure that

proposed GIS platform (s) comply

to OGC standards such as WMS,

WPS, WFS, WCS etc.

Will GSDMA accept IMS software whichuses non-ESRI platforms like Google Map

or similar as the base layer for the GIS

module? Google Map provides a lot of

base data for India out of the box and IMS

application can take advantage of the

base data and can provide the capability

to create/view/update/delete necessary

layers and provide all functionalities

referred to in the RFP (and later integrate

to whatever GIS platform, ESRI ARCGISetc., the government might already have

if required at all). Essentially we are trying

to clarify if ESRI product ArcGIS 9.3 Server

based GIS is an absolute requirement for

this project, or can vendors propose

comparable/better mapping capability

based on Non-ESRI platforms like

Google Maps?

IMS software working on Non

ESRI platform will be accepted.

Google map or other suitable

base layer is accepted providedIMS meets other specifications.
mailto:[email protected]:[email protected]:[email protected]


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2119

Annexure

III 1.2

Technical

Specifications forIncident

Management

Application

Operational Requirements for

Incident Management System (IMS)

OPEN SOURCE products can be

downloaded for free from public domain

and customized but are restricted to

contributors/volunteers for any

enhancement to OPEN SOURCE product.

Can a bidder just download an OPEN

SOURCE Incident Management Solution

from some public domain website and

propose customization to meet GSDMA

needs? Or does GSDMA want an IMS

product provided by software companies

who specialize on providing IMS solution

to various government agencies

worldwide?

Open source IMS software will

not be accepted. Pre-

qualification requirement is

that IMS software should have

been successfully implementedat least at one location: GSDMA

expects that OEM would be

responsible for proper

functioning and upgradation of

the system for total operational

period of 5 years

3 83 EOC Connectivity and AlertMessage Flow

Alert messages will be received oncomputer or mobile or on both?

Alert messages will be delivered

on various media including

Computer (e-mail) /Mobile(SMS or Voice mail) in addition

to Alert and warning towers

483

GSDR-ICTS will (subsequently)

cover all parts of the State using

multiple communication

technologies (as a redundancy

measure), in suitable topology,

which will be based on open

standards having scalability,

flexibility and upgradability

Please mention the different type of

networks for communication in order of

priority in case disaster happens

Information already included in

existing RFP (Please refer page

97)


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5 112 Incident Management Application Please describe the desired unifiedcommunication interface

Universal communication

interface (using soft clients and

VoIP switching matrix) to bridge

VHF networks of: Police, Fire

brigade, National Disaster

Rescue Force (NDRF) and

Revenue department operating

in 136 to 174 MHz frequency

band. Provision is to be made

for 2 (two) R F channels per

network and 2 VoIP channels on

MPLS-VPN and VSAT (total 12

ports)

6112

ScheduleII Annex I

Section

1.3.5

Incident Management Application -

Emergency Response Vehicle

Need to describe the interfacing network

available with ERV. To transfer videoinputs from Disaster sites to Control

Room using Mobile applications or if ISP

network is not available. Please confirm

Only long distance broadband

connectivity available at ERV is

via VSAT link (Inmarsat BGAN

service is not permitted at themoment in India, but will be

made available once permission

is granted by DoT). Hence video

inputs are to be transferred on

VSAT link.

7112

Please describe the prediction data

required from agencies in detail

Prediction data received from

various agencies will include

probable rain fall rate and area

over which rain is likely, cyclone

speed and likely landfall timeand location, height of waves in

case of Tsunami, flood levels

and water release rates from

CWC and irrigation department


4/44

8116 Alert and warning system

Do we need to integrate Alert and

warning system real time with Incident

Management Application?

Yes, Read page 117 "The

warning message controller is

to be installed at GSEOC

Gandhinagar with back-up

controls at concerned DEOCs"

9118 IMPS

Please describe whether LDAP based

directories are available now? The system

should provide mechanisms for

provisioning user identities and

relationships among multiple LDAP-based

directories

LDAP based directories are notavailable at present. Required

information on user identities

and relationships will be

provided to the operator.

10119 Incident Management Application

Asset Management - Please confirm that

it is linked to offline tracking of assets

No. Asset tracking is to be done

on dynamic basis (even if the

asset is on the move).

11

120 Incident Management Application

Historical context on GIS layer. Please

describe the exact need

Required information is

available on same page (page

number 120). Historical data

will be provided by GSDMA.

12122

IMA - The system with ability to be

receive, compile, store and analyse

data on rainfall, flood, water level,

wind speed and direction, earth

shake, temperature, cyclone

progression provided by various

Government / Non-Government

agencies will be preferred

Need to have integration real time or

offline. Do we need prediction algorithms

in built in the system

Integration on real time basis is

essential. However prediction is

not included in the system

requirement.


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13116 1.8 VHF Radio Systems

The RFP calls for VHF network it is not

clearly stated whether the system should

be analogue or Digital and what standard

is to be adopted, its suggested to choose

the Digital Mobile Radio ( DMR ) standard

as this is an European Telecommunication

Standards Institute ( ETSI) open standard

The VHF radio network is

expected to consist of a 25

Watts base station operating

from ERV and handheld radios

used by first responders at

disaster sites. Requirement is

for reliable, rugged system;

hence choice for analog or

digital radio is left to the bidder.

Please note that handheld radio

is expected to have a range of

5.0 Kilometers to operate with

base station equipped with 40

feet high mast and 25 watts RF

power. It is a closed user

network hence standard is

immaterial.

14116 1.9

Alert & Warning

system

It is not mentioned whether the siren

should be mechanical or Electronic. It is

suggested that the siren should be

electronic sirens as these can be operated

from standby DC power source, whereas

the mechanical siren will require AC

power

Siren can be either Electronic /

electricity driven. Suitable

power supply is to be provided

by the operator. Demonstration

of functioning of remote siren

unit is to be made during NCNC

Demo

15134 18

High Frequency

Transceiver

The deployment and location of these are

not clear. It is important to know the

exact location for proper antenna designand type of antenna required to be

specified

High frequency transceiver is

part of ERV and will be installedat disaster site.


6/44

16136 1.4

Operation of the

System

As the VHF system has to handle voice

and data, its suggested that the RFP

specifically as for DMR Radios. The DMR

radios is an open standard radio that

works on TDMA platform and allows for 2signaling channel on a single frequency.

VHF radios are meant for

switching sirens on / off and for

transmission of voice broadcast

messages. Switching of sirens

will be through DTMF tones in

voice band and pure data

transmission is not envisaged.

As such Analog radios will serve

the purpose.

17248 4

Systems installed

in Emergency

Response Vehicle

Is there a requirement for GPS based

Vehicle location system, where by the

location of the vehicle can be monitored

at the DEOC

Yes

18

113 1.5

For portable VSATs the modem has

to be inside the chassis of the

antenna itself with weatherproofing. Is our understanding

correct?

For portable VSATs the modem has to be

inside the chassis of the antenna itself

with weather proofing. Is ourunderstanding correct?

The modem can be in a

separate weatherproof chassis

if the design permits. However

overall weight limit of eachpackage and number of

packages remains same.

19114 1.5

Weight per package to be less than

30 kgs. However, vendor may offer

systems of higher weight with

suitable modifications for ease of

carrying (backpack or other

methods) it in the field.

Pls specify the mentioned weight includes

RF also.

Yes. The weight includes all

components in the respective

package.


7/44

20115 1.7

The remote installations are

proposed to be connected through

VSATs on GSDMA/GOG's own hub,

with an alternate provision toswitch over to share hub owned by

another government agency.

Details regarding shared hub owned by

another government agency are needed.

The alternative arrangement is

still not in place. However

responsibility to t ie-up with

government agency for this

purpose as well logistics for

interconnection will be

GSDMA's responsibility. Details

will be provided as and when

finalized. The bidder need not

make any financial provision for

this arrangement.

21115 1.7

The network should have the

capability to work with any satellite

located in Geostationary Orbit arc

from 55 E to 115 E and with any

satellite visible from India.

Which satellite will be used for thenetwork envisaged for GSDMA and what

are the satellite parameters for the same?

The RFP states any INSAT satellite from

55E to 115E. Different satellites have

different parameters and RF and

bandwidth sizing is dependent on these.

The satellite capacity will be

provided by Antrix on available

satellite after installation and

commissioning of the hub. The

location arc of the satellite is

indicated to ensure antennatracking capabilities. RFP has

included specifications for

antenna and RF components

that can support transmission

up to 45.0 Mbps carrier on any

satellite even with minimum

G/T. GSDMA network

requirement is only around 5.0

Mbps outroute carrier as such

no difficulty will be experiencedfor operation with any satellite.


8/44

2282 85/82 Integrate GSDR-ICTS with GSWAN

Page 85 says that operator shall integrate

GSDR-ICTS with GSWAN, whereas page 82

states that Gujarat State Wide Area

Network (an e-Governance infrastructure)

would be linked to/ Integrated with GSDR-

would be done by GSDMA.Pls clarify. Isthis integration under bidders scope

The operator is responsible for

integration with GSWAN and

has to ensure proper interface

and routers, LAN cables etc.

GSDMA is responsible for laying

OFC link between SEOC andGSWAN NOC.

23The operator shall also

interconnect the SDC with GSDR-

ICTS.

pg 85 says that The operator shall also

interconnect the SDC with GSDR-ICTS,

whereas page 82 states that State Data

Centre (SDC) will be integrated with SEOC

would be provided by GSDMA.Pls clarify.

Is this integration under bidders scope

or GSDMA??

OFC/GB Ethernet would be

provided by GSDMA. The

operator is responsible for

integration with mail and data

servers to be installed by the

operator in SDC

2492 Telephone Network

Who will provide telephone network at

SEOC, DEOC, ERC, ESF, and TEOCs? Is it

under bidder's scope?? Pls clarify

Telephone links at SEOC to

operate with GSWAN, SICN areprovided by GSDMA. Operator

has to provide 2 X E1 ISDN links

(60 lines) for call centre and

other users at SEOC. Telephone

links / wiring at ERC, DEOC and

TEOC will be provided GSDMA.

Operator will not be

responsible for telephone lines

at ESF offices.

25102 1.3.3

GSDMA connectivity at vidan

sabha, SICN,

GSWANSOC,SDC,GIDM,Statistical

bhavan, Gandhinagar SHQ

Hope SEOC would be connected to vidan

sabha, SICN,

GSWANSOC,SDC,GIDM,Statistical bhavan,

Gandhinagar SHQby GSDMA. Pls clarify.

Hope this would be under GSDMA Scope.

Page 263 - "WidebandConnectivity between SEOC and

GSWAN SOC, SDC, GIDM

through OFC / GB Ethernet /

leased lines and telephone

cables for EPABX connectivity

with SICN at Vidhan Sabha,

Gandhinagar".


9/44

26103

SEOC integration with

NICNET/National network

backbone

Is it under bidder's scope? Pls clarify. If

yes, what is the bandwidth required?

The connectivity is not part of

operator's responsibilities.

27 94 ESFs at State Head quarters, (14)and ESFs at District Head quarters

As per page 20, Important Government

offices (Including 14 ESF) at SHQ will be

connected for voice and data

communication with SEOC on SICN which

would be provided by GSDMA. Pls clarify.

Will this be under bidders scope? Or

GSDMA?

These offices are

interconnected via GSWAN andthis is not part of operator's

scope of work

2894

The National EOC (NEOC) and

national level ESF (14) agencies

Pls clarify. Will this be under bidders

scope? Or GSDMA?

This is not part of operator's

scope of work.

2995

TEOC's and ESF for 20 locations on

MPLS VPN connectivity

Pls clarify. Will this be under bidders

scope? Or GSDMA?Yes

30General

VSAT connectivity required at

GIDM

Is VSAT connectivity required at GIDM?

Hope GIDM is same as DMI. Pls clarify

VSAT is required at GIDM.

Disaster Management institute(DMI) is same as GIDM.


10/44

31General

MPLS bandwidth required at

DEOC's,ERC's,TEOC's.

What is the MPLS bandwidth required at

DEOC's,ERC's,TEOC's. is it 128 Kbps or 1

Mbps. Pls clarify. Some place it says 128

Kbps and some places it says 1 Mbps

Page 92 - Horizontal and

vertical connectivity between

SEOC, DEOC, ERC, GIDM, TEOC,

ESF(s), State Data Center, SICN

and other nodes on GSWAN

and public telecom based

GSDR-ICTS backbone (MPLS-

VPN). The connectivity on

MPLS-VPN between SEOC and

DEOCs will be at 1 Mbps rate

and between District and TEOC

will be at 128 Kbps rates.

Horizontal connectivity means

connectivity at a particular level

(state capital or district

headquarter) for exampledistrict EOC and ESF

departments in the same

district. Vertical connectivity

means connectivity across

levels for example SEOC and

DEOC.

32General

Is VSAT connectivity required at

TEOC's?

Is VSAT connectivity required at TEOC's?

Pls clarify

Not required. (please refer to

page 97 of RFP)

33General MPLS port sizing at SEOC

What should be central MPLS port sizing

at SEOC? Pls suggest

16.0 Mbps port size for MPLS-VPN at SEOC will take care of

intercommunication between

SEOC and other nodes.

34General

MESH or Hub spoke topology for

MPLS

Should we provide MESH or Hub spoke

topology for MPLS? Pls suggest

The vendor needs to decide the

best topology that will be

reliable and meet bandwidth /

communication requirements

and will be cost effective.


11/44

35General Scope of the bidder

Hope on the connectivity front, MPLS has

to be provided at SEOC,DEOCs,ERCs,

TEOCs along with broadband too. Only

this is the connectivity scope of the

bidder. Pls suggest if any other

connectivity would be under bidder

scope?

List of deliverables that are part

of operator's responsibilities

are at Schedule XIII (page 254

onwards)

36133

-

134

17VHF Hand Held

Radio set

Minimum range for handheld should be

5KM. Its possible with VHF Repater 50

watt or VHF Portable repeater.

Please need confirm requirment of

repeater is not mentioned.

No repeater is envisaged.

Please refer to response to

query number 13 above.

37133 18

Radio Frequency

transceiver base

station with

25Watt poweroutput.

With DMR Base station/mobile radio set

will fufill this data & voice

communication.

Please confirm the what type datacommunications going do.

Only voice communication is

necessary. Analog radio will

suffice. However operator can

offer DMR.

38134 23

Voice

communication

with multiple

redundancy

DMR VHF Repeater/base station will have

an IP port for data & voice over IP

communication network. Please confirm

will IP port will able to connect directly to

VSAT or need any gate way.

Connectivity with VSAT is

expected via Universal

Communication interface at

ERV. Hence DMR repeater with

IP port is not essential.

39136 1.5

Alert/ Warning

Announcement

System

Hytera Digital Repeater with 50 watts

power will cover maximum area base on

the topography.

As already explained above

repeater is not necessary for

required coverage area.

40 259-

2607

Equipment and

systems at each

ERV

VHF base station for local network with

one base station and 10 Handheld sets:

Please confirm base station is 50 Watts

repeater / simple 25 watt static

set/mobile set.

Base station with 25 Watts

power output meets RFP

requirement. Operator can

offer higher power base station

including sufficient back-up

power system


12/44

41116 1.8

Please confirm Its VHF base station or

Repeater ( In vehicle Mount) & whats

power output.

Hytera having this solution with 50 watts

repeater or 10 watts Portable repeater to

carry any where remote location

operation.

Base station with 25 Watts

power output meets RFP

requirement. Operator can

offer higher power base station

including sufficient back-up

power system

42Call Center

For resilience and redundancies, shall we

offer inbuilt in a cloud solution, than an

on-premises solution? Building similar set-

up on a captive manner involves heavy

capital outflows, which not only bring

with them proprietary HW/SW elements,

but also the complexity of inter-

operability and the need for specialized

and skilled manpower to make them work

on a perpetual basis. Pl suggest.

It is felt that cloud based

solution will not meet reliability

and up-time requirement for

Disaster Management

applications. However bidder is

free to offer any other solution

for the call centre that can

meet operational and reliability

requirements of RFP.

4392 2.2

Connectivity and

Internetworking

requirements

Horizontal and vertical connectivity

between SEOC, DEOC, ERC, GIDM,

TEOC, ESF(s), State Data Center,

SICN and other nodes on GSWAN

and public telecom based GSDR-

ICTS backbone (MPLS-VPN). The

connectivity on MPLS-VPN between

SEOC and DEOCs will be at 1 Mbps

rate and between District and TEOC

will be at 128 Kbps rates. Horizontalconnectivity means connectivity at

a particular level for example

district EOC and ESF departments in

the same district. Vertical

connectivity means connectivity

across levels for example SEOC and

DEOC

Instead of using the MPLS network for the

Telecom functionality, we propose to

deploy hosted Telephony to reach out to

all the required emergency response

functionaries, in real time basis, in

compliance with the defined call flow.

No change


13/44

44142 1.3 b

UniversalCommunication

Interface

The system should provide facility

to interface communication

technologies mentioned above for

mainly voice intercommunication.

The bidders system should include:

Interface conversion cards /software systems to bring 4

different systems on a single VoIP

platform

VoIP gateway

These together should demonstrate

that internetwork calls can be set-

up as required by the disaster

management authority

Instead of using VoIP as a technology for

all voice calls, hosted Telephony will bedeployed and the needed integration to

the universal communication interface

shall be enabled using APIs.

No Change

45250

Call centre

operations and

Alert and warning

system

Access to all 60 incoming lines from

any agents position

Automatic call distribution system

with override facility for manager

Recording of all incoming and

outgoing calls

Fall back connectivity from

redundant sources

Facility to issue warning messages

Capability to issue SMS and Voice

mails to government officials and

other stake holders

To be enabled using a hosted Telephony

platform to meet all these requirements

with an asset-lite mechanism.

No Change


14/44

46255

Schedule

II Annex I

Section

1.3.5

Call centre

operations and

Alert and warning

system

Call centre with infrastructure

(workstations, phones, furniture

etc.) for 30 agents and 60 ISDN

telephone lines from Telecom

service providers with suitable

EPABX for call handling /

distribution etc.

b. Interactive Voice Response

system

Call handling and distribution / IVR /

Business controls to be deployed in the

Hosted Telephony platform, than in the

EPABX on premises.

Not essential but can be offered

by the bidder

47Call Center

Ability to monitor the status of various call

centre agents located anywhere in any

geography and manage the operational

efficiencies is required to be more

productive. Pl consider.


by the bidder

48 Call Center

Feature to barge into any of the live calls,

by the admin, to ensure needed checksand balances is necessary for better

functioning. Pl confirm.

Not essential but can be offeredby the bidder

49Call Center

We recommend the feature - Readymade

reports and also the ability to generate

reports based on user defined criteria on

all Call stats / agent performance metrics

any time and ability to schedule

predefined reports at defined regular

intervals to designated email IDs. Pl

consider.


by the bidder

50Call Center

We recommend the ability to integrate

any of the web applications / data bases

with the Cloud Agent application and

agility/ flexibility to deploy, needed call

flows / IVR changes on the fly.


by the bidder


15/44

51Call Center

We recommend the ability to listen to any

conversation recording through a browser

log-in with Internet connectivity from

anywhere, any of the calls, as call

recordings are hosted and can be

accessed through proper log-in

credentials by the authorised personnel.

Call recordings can be listened within

minutes of the call completion. These

features are essential to be part of DR

Management Process.


by the bidder

5292 2.2

Connectivity and

Internetworking

requirements

Connectivity between SEOC, DEOC,

ERC, DMI, and disaster location(s)

using VSAT network at nominal 512

Kbps rates that is upgradable to 1.0

Mbps from affected districts EOCs

and ERVs

What is the nominal Outbound and

Inbound data rate? As Video conference

too will be using the VSAT (Star network)

as a medium, it would be better if the

nominal rates can be defined or may be

left to the bidder as per their design

Inbound data rate will be 512.0

Kbps (1.0 mbps if approved by

DoT). Outbound rate will be in

the range of 3.0 to 5.0 Mbps

(already specified in RFP)

53114 1.6

Emergency

Response Vehicle

(ERV)

ERV are vehicle mounted systems

that can be relocated to wherever

required in response to an

emergency incident. .........

Is it mandatory to propose vehicle

mounted DSNG antenna system or can we

propose Flyaway VSAT antenna system?

Flyaway VSAT not allowed

instead of ERV mounted VSAT.

There is a separate provision for

portable VSAT systems.

54 260 #7 ERV ERV

All weather CC TV camera for day

and nightoperations with PTZ operation

capability (1)

Need Clarity on location of Cameras. # No

of Cameras # Days of Recording Required# Bandwidth and Switching Locations. No

of Cameras required in each location,

Very clearly mentions 1 camera

in the ERV Vehicle. Recording

for up to one week is sufficient.

The video output of the camera

will be transmitted to SEOC /DEOC via VSAT link which will

operate at 512 kbps, so

bandwidth is to be adjusted to

suit capacity of the link.

Switching location will be SEOC.


16/44

55263 Note

SEOC building at Gandhinagar is

equipped with mains and back-up

generator power supply ,

general air-conditioning, furniture

and fixtures in some of the

rooms as described in RFP,access control and CCTV system for

security and PA system

Need Clarity to understand, if all the

cameras need to be displayed in main

command control room. Also request

information on Make/Model of system

present in SEOC Building.

Security system is not part of

operator's responsibilities.

56121

Section

1.2,

Clause

1.17

TechnicalSpecifications for

Incident

Management

Application
















WPS, WFS, WCS etc.

Will GSDMA accept IMS software which

uses non-ESRI platforms like Google Map

or similar as the base layer for the GIS

module? Google Map provides a lot of

base data for India out of the box and IMS

application can take advantage of the

base data and can provide the capability

to create/view/update/delete necessarylayers and provide all functionalities


to whatever GIS platform, ESRI ARCGIS

etc., the government might already have






based on Non-ESRI platforms likeGoogle Maps?

Refer Query 1


17/44

5742

Clause

3.2.1 (3 -

D)

Pre Qualification

Criteria

The bidder must have experience of

implementing at least one project

related to:

Emergency Operations Centre or

Network Operations Centre

experience Mission Critical, WAN,

LAN, Security, managing E-mail

services, Internet services etc., for

24x7 operations ) in Projects with

over 50 WAN nodes for Defence or

Finance organization

The bidder must have experience of

implementing at least one project related

to:

Emergency Operations Centre or Network

Operations Centre experience Mission

Critical, WAN, LAN, Security, managing E-mail services, Internet services etc., for

24x7 operations ) in Projects with over 50

WAN nodes for Defence/Finance

organization/Central or State Government

Suggested change Accepted


18/44

58132

Clause

1.4

Components and

capability

requirements for

ERV

Chassis To provide minimum

operational are 5 meters long and

2.4 meter wide, diesel vehicle

chassis, or custom trailer.

For 2400mm wide internal optional area,

the outer side body will become 2500mm

(approximately). This width may not be

permitted by RTO rules. Request to limit

the internal operational area width =

2040mm for which the outer width willbecome 2150mm (Standard outer width

of LCVs in the market)

For internal operational area

length=5000mm and length to be kept

free for 10 KVA Diesel Generator (say

1000mm) the overall loading length on

the chassis required will be 6000mm. For

this requirement one will have to go for

Medium/Heavy Commercial Vehicles.

Maneuvering such type of Heavy Vehicles

on village rough roads may face problems.

Request to limit the Operational area

length = 4000mm. With Generator space

this will need chassis length = 5000mm

(approximately). For this, standard chassis

length of 5000 mm in many Light

Commercial Vehicles will be sufficient.

Maneuvering of Light Commercial vehicles

on village rough roads will also be easy.

Suggested changes not

accepted. The generator set is

expected to be mounted below

the chassis and use of heavy

vehicle is envisaged. These

vehicles can only offer required

ground clearance. ERV is not

expected to enter narrow

village roads but be at suitablelocation at disaster site.

59132

Clause

1.4

Components andcapability

requirements for

ERV

How many persons are required to travel

along with ERV in Driver Cabin? Normally

there is a provision for Driver + 2 persons

in LCV type of vehicle which are good for

such applications

Assumption is correct.

60132

Clause

1.4

Components and

capability

requirements for

ERV

Is the facility of Air conditioner (working

on vehicle engine) required in Driver

Cabin for the persons traveling?

AC in driver's cabin is not

essential


19/44

61132

Clause

1.4

Components and

capability

requirements for

ERV

How many persons are required to seat

inside the ERV during operation.

Accordingly the seating arrangement and

Air- conditioning capacity can be

provided.

Maximum of 7 (2 operators and

5 Government functionaries

responsible for DM activities)

are likely in the internal

operational area of the vehicle.

62132

Clause

1.4

Components andcapability

requirements for

ERV

Is there any specific type of Airconditioner required in operation area i.e.

window AC, Split AC etc

No

63113

Portable VSAT

System

Please indicate what are the peripherals

required to be configured with portable

VSAT terminal?

Ref page 113-114. Kindly detail

the peripherals being asked

here

64113

Portable VSAT

System

Do we need to supply

Laptop/VC/VOIP/UPS per configured/pre

wired fitted in a compact rack with

transportable/flyaway terminal?

No Laptop or VC is necessary

with portable VSAT. However at

least 2 Ethernet ports (RJ 45)

and at least one telephone port(RJ-11) should be provided. A

back-up battery and 500 VA

generator set for power back-

up is already specified in the

RFP.

65113

Portable VSAT

System

There is no mention of generator

requirement in case of Transportable

terminal for operation at remote/disaster

location.

Generator requirement is

already indicated (refer page

number 131)


20/44

6617

Data on disaster parameters,

information received from

organizations responsible for

disaster predictions such as

Meteorological Department,

Central Water Commission, State

Irrigation departments,

International weather and

earthquake information portals as

well as organizations responsible

for Tsunami prediction etc. in

addition to visual data from

disaster sites, will be transferred to

operations centre for processing,

analysis and archiving.

a) Kindly specify the protocols, interface

and format of the data

b) Is the data going to be real time or

historical. If historical then what shall be

the frequency of collection.

c) Is the data going to be push or pull from

various sites

d) What is the volume of data that shall

be transferred to operations centre for

processing

e) What is type of processing to be doneon these types of data at GSDR-ITCS Site

f) What is the back-up policy of the data

g) What is the archival policy

h) All the above questions need to be

answered to size the hardware

a) As of today data is received

in text format. The format may

change in future, however

details will be shared with

operator as and when available

from organizations responsible

for predictions

b) It will be real time. Historical

data will be made available by

GSDMA (normally once in a

quarter)

c) Data will be normally push

type. However any changes will

be notified to the operator

d) Volume will not be significant

(in the range of few Mbytes)

e) Incident managementsolution is expected to analyze

data for DSS. Data is also to be

archived for future reference

f) On line back-up should be

available for a period of up to 6

months and subsequently same

should be stored on long term

memory g) Archivival should be

for a long period for use as

historical data and to be doneon CD or similar devices

6719 Pt 1.2.7

Back-up power supply (UPS) and

diesel-generator of adequate

capacity (excluding mains power

supply made available by GSDMA,

however all operating costs have to

be borne by the operator)

It is requested that operating costs

related to diesel be borne by the client on

actuals as the same is very difficult to

predict. The operator does not have any

control on the prices. Kindly confirm the

same.

No Change


21/44

6819 Pt "c" Connectivity

It is assumed that bidder's responsibility is

till keeping his equipment up for

connectivity using GSWAN and Public

Telecom Infrastructure. Availability of

both these mediums is the responsibility

of the client. Kindly confirm the same.

Yes

6919 1.2.8 Available Resources

Is SDRN information on demographics,

livelihood activities, shelters etc data

available in Lat/Long? What is the file

format of the data?

Can we know number of attributes with

each layer?

Yes

7020 Pt 1.2.9

The SEOC infrastructure facilities

shall include, inter alia, thefollowing system elements:

Audio / Video conferencing; and

SEOC Building Management and

security system

a) Building Management includes

Centralised Airconditioning, Fire Alarm

and Smoke detection. Is bidder expected

to provide and maintain the same. If yes,

then please provide the specifications

alongwith BOQ.

b) Please elaborate on Security System

and give specifications of the same

alongwith BOQ.

Split type Air-conditioning has

already been provided in all

rooms of SEOC. The vendor is

expected to operate, maintain

and pay for electricity charges

for the same

Access control and CCTV system

for security will be provided by

GSDMA - ref page 263

7121

Pt. 1.2.9

The Operator should ensure that all

communication network elements

and systems meet the guidelinesand regulations set by GoG and the

relevant regulatory authority

It is requested that the clause be

amended as "The Operator should ensure

that all communication network

elements(except GSWAN and Public

Telecom Network which is client'sresponsibility) and systems meet the

guidelines and regulations set by GoG and

the relevant regulatory authority

Suggested change is accepted

will be included in corrigendumor revised RFP


22/44

7222 Pt. 1.3.4

These short listed Bidders will be

asked to demonstrate performance

of various applications / software

offered for the Project at No Cost(to GSDMA) and No Commitment

(NCNC) for placement of orders

even in case of successful

demonstration of capabilities of

offered systems

a) Pls elaborate in detail the POC need to

be done i.e what all shall be covered

under POC

b) What shall be duration of the POC

c) What shall be the location of POC as

arrangements need to be made for the

same in terms of equipment and moving

them to the required location.

a) Details of NCNC demo are

given at clause 1.3, Annexure-

IV, page number 141

b) The demo is expected to

show functionality of various

systems and can be completed

within one working day

c) POC has to demonstrated at

Gandhinagar. GSDMA will

provide infrastructure support.

However any additional

requirements of the bidder will

be mutually discussed and

agreed to

7328 Pt a

where a Consortium consisting of

two companies A and B are the

Selected Bidder, then the Service

Agreement will have to be

executed by each of A and B as

parties to the Service Agreement.

One of A or B cannot be a sub

contractor to the other

a) Can these A & B consortium partners

have sub-contractors for technologies

which are not their core businessb) For such sub-contractors, who shall be

responsible for SLA, A & B both or the

Lead Consortium member between A & B

c) Can this sub-contractor of A&B be a

sub-contractor of another consortium

C&D

a) Yesb) Lead consortium member

shall be responsible for the

subcontractors

c) Yes


23/44

7484 1.2

The Operator shall obtain all

necessary approvals/ clearances

from concerned authorities /

departments, as applicable

It is requested that the client takes the

responsibility of obtaining clearances

from the departments as it shall be

processed faster

a) GSDMA has already obtained

VSAT service license and

allottment of satellite spectrum

from Antrix

b) GSDMA has taken necessary

clearnace from concerned

departments for right of the

way to lay OFC / telephone

cables between SEOC, SDC,

SICN and GIDM and has laid the

cables c)

GSDMA will extend necessary

support to operator to get

wireless radio license in the

name of GoG , well approval

from DoT for integration

between GSWAN and VSATnetwork and any other

regulatory clearance that may

be necessary

7585 Pt. 1.4 (iv)

The Operator shall be responsible

for storage and security of material

on receipt at the site

It is requested that requisite space for

storage alongwith A.C. be provided by the

client

GSDMA will attempt to provide

covered and secure place for

storage of equipment before

installation, however it may not

be guaranteed at all locations

where operator will have to

make own arrangements.Operator will have to employ

security staff at each location

where equipment is stored and

also will have to take care of

insurance against fire, theft etc.


24/44

7691 Pt c

Expenses for consumables (eg:

paper, ink cartridges, fuel etc),

generator fuel /lubricant, electricity

consumed at the POP (incl. AC).

It is requested that expenses for

consumables be treated on actuals.No change

7791

Pt ii - Manpower

Charges

This includes salary, travel, stay,

communication and other out of

pocket expenses, for manpower

deployed at various locations

including ERVs

It is requested that manpower for the

disaster site be owned by the client andall the expenses related to the same shall

also be borne by the client. The bidder's

manpower shall be working at locations

which are not affected by the disaster.

The bidder shall train the client identified

manpower to handle equipment so that

they can replace Field replaceable parts

and take guidance from bidder's

engineers remotely.

No Change

7891 Pt. 1.11

The GSDR-ICTS project will have to

be implemented within 6 months

from the date of signing the Service

Agreement

As there shall be interaction with multiplevendors and integration with their

products it is requested that the

implementation time be amended after

taking into consideration inputs from

major vendors like ERV, VSAT etc.

No Change

7998 Pt 2.9

The ERV should reach the assigned

location from the time orders for

movement are received, within

travel time calculated @ an average

speed of 50 KM / Hour (e.g. within

4 hours when ERV has to travel 200

Kilometers to reach disaster site).

Above mentioned speed is

applicable for normal and motor-

able road conditions and time will

be adjusted upwards in case of

inferior road conditions.

Will the time be adjusted upwards in caseof Traffic Jams or lower speed due to

heavy traffic conditions?

Suitable adjustment to time

schedule will be made in case of

genuine difficulties beyond the

control of operator


25/44

8099 Pt. 2.13

Initial network will cover limited

Talukas on pilot basis

Please let us know how many Talukas on

pilot basis. Will the project

implementation time start after the pilot.

RFP includes list of talukas (29)

at Appendix F (page-80). Pilot is

part of the project and runs

concurrently.

81101 Pt. 1.2

SEOC building is provided with the

main power supply through

redundant feeders (two sources)

from domestic electric distribution

company. The building also has a

Diesel generator of requisite

capacity as a backup arrangement

and it automatically takes over the

load during interruption of the

normal source.

As per the statement it is assumed that

whatever load is asked for, shall be

provided by the client.

Mains power of required

capacity can be provided.

However back-up generator

capacity is limited to 125 KVA.

82120

1.3

Technical Specifications for Incident

Management Application.

Operational Requirements forIncident Management System (IMS)

Is the historical data on Disasters and

resources available in digital format? Is it

textual or with Lat/Long location. Arethese data sets complete?

Historical data is available in

textual format and Lat / Longinformation is available..

83121 1.17

Integration with ESRI ARCGIS server

9.3 to store, manage and analyse

spatial data, including




Currently the version for ARCGIS server is

10.2. Do we assume the latest s/w will be

used for integration and apps

development?

Yes. Please Refer to response to

query number 1

84139

Annex IV 1.1 Additional Details GIS System

Approximately how many GB is Oil & Gas

pipeline data? Is it available in GIS formatwith Lat/Long?

The data is available in GIS

format with Lat / long. Size of

the data base will be intimatedwithin next 3/4 days.

85139 Annex IV 1.1 Additional Details GIS System

Can we assume that the administrative

boundaries etc. are current?Yes

86General

We would like to know the number of

concurrent users accessing the servers in

SEOC

Information is provided in RFP


26/44

87General

How many users will be there at each

locations?

It is difficult to exactly

anticipate

88General

We recommend to get Complete Endpoint

security suite instead of only Antivirus on

workstations and Servers

Bidder may provide security as

suggested

89General

How the servers in DR server roomconnecting to core/ DMZ switch i.e. via 1G

or 10G

Bidder to decide as per design

requirements

90General

Please mention minimum technical

specification for Core, Access , DMZ

switch along with backplane capacity

Bidder to decide as per design .

Performance requirements are

already specified in RFP.

91119-

1221.17

Incident

Management

System
















WPS, WFS, WCS etc.

Please explain why integration with ESRI

ARCGIS is required which is very specific

brand please allow other globally

accepted GIS software used in emergency

management. If OGC compliant software

should be used for the equal opportunity

is that acceptable?

You must be asking for producing OGC

Certificate.

Ref Query 1


27/44

92119-

1221.17

Incident

Management

System

The system should support Web-

based administration tools to

enable remote system

management at any time or place

Is it mandatory to have web admin or

combination of web and desktop can also

be used?

Webbased application is

necessary for remote access

and operations through

Internet (using wired or

wireless networks). Any

alternate solution to addressthis issue will be accepted.

93119-

1221.18

Incident

Management

System

The system should ensure

comprehensive protection of web

content and applications on back-

end application servers, by

performing authentication,

credential creation and

authorization.

The System Is Mix of Client server

architecture and web based Net viewerPlease elaborate


28/44

94119-

1221.2

Incident

Management

System

The system providing following

facilities will be preferred:

Instant messaging (chat) to

converse virtually through the

exchange text-, audio- and/or

video-based information in realtime,

Screen sharing, Shared electronic

whiteboard, Online meeting

management services to schedule,

attend or view information about

scheduled and finished meetings,

Web conferencing with click-to-

call on instant messaging contacts,

instantly placing a telephone call orstarting a conference call from the

instant messaging client,

Integration of teleconferences

and meeting rooms enabling

participants to mute participants,

raise and lower volume, or have the

conference call them directly

Are you looking like a web conference

solution, this is standard web conference,

do you think at time of disaster Web

conference is a feasible alternate GSDMA

would like to have ?

No change in specifications,

95119-

1221.23

Incident

Management

System

The system with ability to automate

publishing of drawings/plotted data

to functional groups & agencies as

well as for non-geospatial data such

as documents, emergency plans,

risk assessments etc. will be

preferred

Print Plot all the template and publishing

is available for Geo Spatial Data. But in

order to Automate the process the

Workflow needs to be defined.

Workflow will not help if the

offered system doesn't have in

built capabilities.


29/44

96 Connectivity

Require the list of the locations with

address, Bandwidth and Type of

connectivity

Information already included in

RFP schedule XIII

97 Connectivity Partner ScopePlease define the scope of Connectivity

Partner in one page

Please elaborate

98 113 1.5

For portable VSATs the modem has

to be inside the chassis of the

antenna itself with weather

proofing. Is our understanding

correct?

For portable VSATs the modem has to be

inside the chassis of the antenna itself

with weather proofing. Is our

understanding correct?

Yes. However a solution with

separate water proof enclosure

for modem will be accepted in

case it meets functional and

weight criteria.

99 114 1.5

Weight per package to be less than

30 kgs. However, vendor may offer

systems of higher weight with

suitable modifications for ease of

carrying (backpack or other

methods) it in the field.

Pls specify the mentioned weight includes

RF also.Yes it includes RF equipment.

100 115 1.7

the remote installations are

proposed to be connected through

VSATs on GSDMA/GOG's own hub ,

with an alternate provision toswitch over to shared hub owned

by another government agency.

Details regarding shared hub owned by

another government agency are needed.

The proposal is under

considerations and information

will be provided to operator

when finalised. Regulatory

issues need to be addressed assuch bidder need not worry

about this issue while

preparation of the bid.


30/44

101 115 1.7

The network should have the

capability to work with any satellitelocated in Geostationary Orbit arc

from 55 E to 115 E and with any

satellite visible from India.

Which satellite will be used for the

netwrok envisaged for GSDMA and what

are the satellite parameters for the same?The RFP states any INSAT satellite from

55E to 115E. Different satellites have

different parameters and RF and

bandwidth sizing is dependent on these.

Satellite spectrum will be

allotted by Antrix as per existing

regulations. It is not possible to

indicate spectrum will be

allotted on which satellite when

VSAT network is commissioned.The arc specified covers all

possible locations for INSAT

satellites.

Equipment specifications for

VSAT network elements has

already taken care of variations

in satellite parameters.

102112,

141

Specifications for the Incident

Management System in general in this

RFP as stated refers to four core

capabilities. They are Collaboration/

Communication, Planning, Response, and

Recovery. But then it emphasizes more on

creating/modifying custom web based

dashboards. This is also repeated in page

141 as a requirement for NCNC demo. We

believe that providing dashboard views

of various incident related information

should be emphasized rather than

creation/modification of the same, since

that might become a particular

product/vendor specific requirement

No change in specifications.

However bidder can explain

reasons for offering different

capabilities and advantages if

any. The evaluation committee

will give due considerations to

products in case it meets major

functionalities.


31/44

103 119

In the Technical Specifications Annexure

III Section 1.2 the RFP clearly describes a

detailed specification of all the

components that the IMS system should

have. In Page 141 Section 1.3 (NCNC

Demonstration) the RFP contains a list ofIMS capabilities for demonstration. The

list for NCNC demo on Page 141 is

somewhat different from Technical

Specifications defined in page 119. We

request that the list in page 141 for NCNC

demonstration be modified/removed and

the vendors be asked to demonstrate the

IMS capabilities defined in the Technical

Specifications Annexure III Section 1.2.We believe that this will eliminate all

ambiguities and help the vendors and the

government to assess and chose the

correct product with required

functionalities.

Reconciliation between

technical specifications in

Annexure III section 1.2 of RFP

and details of NCNDEMO will bemade and corrections will be

issued in corrigendum

Please note that technical

specifications will prevail in

case of any doubts /

descrpancies.

Final specifications for NCNC

demo will be worked out on the

basis of system offered byrespective bidder and will be

finalised in consultation with

the bidder.


32/44

104 118Annexure III

Section 1.1, 1.1

RFP states the need for 1,000 concurrent

users. If this portal is going to be

disseminating relevant information to

general public during a real disaster, then

people will be accessing this site from all

over the world and the need forconcurrent users might become 10 or 100

times higher. If vendors propose certain

hardware based on the listed specification

it might not sufficient to scale to such

volume during a disaster. We will really

like to know the KEY DIFFERENCES

(Overlaps) between the IMPS and GSDMA

Website.

Portal will have only limited

sections accessible to publicand overloading of system will

be tolerated. Vendor has to

meet required RFP

specifications.

105 118Annexure III

Section 1.1, 1.4

RFP states that system should support

various JAVA Applications. Are there any

particular applications that GSDMA wants

to support? What about .NET

applications? This clause might create a

little confusion and we request that it be

removed or wordings be changed to make

it more generic and not platform specific

Requirement is for services on

mobile platform. Operator may

offer suitable platform so that

officials responsible for disaster

management can access various

software applications, alert

messages etc.

106 118

Annexure III

Section 1.1,

1.5/1.6

RFP states that system should support

LDAP. Is GSDMA using Active Directory or

something else as their directory structure

in their domain? We will like to get a

clarification to this Directory Server so

proper integration and proper platform

can be determined for this portal.

As at present GSDMA has no

directory services. Bidder has to

offer the service to meet

requirements of service

specified in the RFP


33/44

107

Optional but Preferred Specifications for

both IMS and IMPS are almost identical

(e.g. Web Conferencing, IM, Screen

Sharing, Whiteboard etc.) Generally

specific products (e.g. Microsoft Lync

Server, CITRIX GOTOMEETING, CISCOJabber etc.) are designed just for this

purpose. Is it OK for bidders to pick any

particular solution and perform

integration with IMS and IMPS so the

same is accessed by both systems? Or

does GSDMA want the PORTAL solution to

have a built-in provisioning for such

capability?

Bidder may choose any solution

that meets operationalrequirements for IMS and IMPS

mentione in the RFP. IMPS is

expected to be independent of

IMS.


34/44

108

The GIS functionality has been specified in

Section 1.2 Technical Specifications for

Incident Management Application (Point

1.17 page 121). Will GSDMA accept IMS

software which uses non-ESRI platforms

like Google Map or similar as the baselayer for the GIS module? Google Map

provides a lot of base data for India out of

the box and IMS application can take

advantage of the base data and can

provide the capability to

create/view/update/delete necessary

layers and provide all functionalities


to whatever GIS platform, ESRI ARCGISetc., the government might already have






based on Non-ESRI platforms like

Google Maps?

Ref Query 1


35/44

109

OPEN SOURCE/Freeware products can be

downloaded for free of charge from public

domain and customized but they are

restricted to contributors/volunteers for

any enhancement. Can bidders download

an OPEN SOURCE Incident ManagementSolution from some public domain

website and propose customization to

meet GSDMA needs? Or does GSDMA

want an IMS product provided by reputed

software companies who specialize on

providing IMS solution to various

government agencies worldwide?

Ref query 2

110

1.3.1 General

Specifications

2. Remote

Terminals

2.5 Antenna system for ERVs should

:

Not weight more than 80

Kilograms including Ku Feed

Controller

This may be please change to: Antenna

system for ERVs should not weight more

than 80 5 Kilograms including Ku Feed

Controller

Will make necessary changes in

specifications as following:

"Nominal weight of antenna

may be les than 100.0 Kgs.

Operator is responsible for

proper installation of antenna

system on ERV rooftop with

necessary structural

fortifications"


36/44

111

1.3.2.2 BUC (200

Watts rating) and

LNB for HUB

Specifications PLL LNB:

RF input Frequency Range:

10.95 to 12.75 GHz

There is no existing high stability LNB for

the HUB which covers RX complete range:

10-95-12.75GHz.

One of the Sub bands needs to be define:

a) 10-95 - 11.7GHz

b) 11.7 12.2 GHz

c) 12.2 12.75 GHz

No change in specifications as

system is expected to operate

with any satellite during its

operational life. Operator may

ensure that LNB suitable to

operate with satellite frequencyband are available as and when

required (for example can have

multiple LNBs to cover whole

band and install suitable LNB

and change in future if

required)

Please note that Specifications

given in RFP are standard for

products such as NORSAT KU-BAND PLL 1000HE

112

1.3.2.5 - BUC (4

Watts) and LNB for

Fixed Remotes

Specifications - 4 W BUC

Output Freq Range: 13.75 14.50

GHz

Input Freq 950 1450 MHz

The input freq range corresponds to 500

MHz of BW

so Output freq. range may be please

change to 13.75

14.25 GHz and 14.0 14.5 GHz

There is a mistake in

specification for IF frequency

range. This will be corrected in

the corrigendum. Required IF

range will be 950 - 2150 MHz

113

1.3.2.8 BUC (25

Watts) and LNB for

portable VSATs

Specifications - 25 W BUCOutput Freq Range: 13.75 14.50

GHz

Input Freq 950 1450 MHz

The input freq range corresponds to 500

MHz of BW

so Output freq. range may be please

change to 13.75

14.25 GHz and 14.0 14.5 GHz

There is a mistake in

specification for IF frequency

range. This will be corrected in

the corrigendum. Required IF

range will be 950 - 2150 MHz


37/44

114

1.3.2.1 Hub

Antenna(9 Meter nominal

diameter)

Environmental Specifications

Operational Temperature -45.5C

to 52C (- 40F to 125F)

Operational within tracking

accuracy for Wind speeds

45 mph (72 km/h) Gusts to 65 mph

(105 km/h)

The operational temperature range asked

is too low The Antenna comes with a

special low temperature

kit to support up to -30 C.

The operational wind speed within

tracking accuracy may please change to

up to 95 Km/h.

Suggested changes for

operational temperature are

accepted and will be included in

corrigendum.

However operational wind

conditions will remain asminimal specifications. The

Operator should offer the

system suitable to meet

required level of up time at

Gandhinagar based on local

wind conditions.

115

1.4 Components

and capability

requirements for

ERV

Specification of chassis: To provide

minimum operational area 5

meters long and 2.4 Meter wide ,

diesel vehicle chassis, or custom

trailer "Dimensions (within +/-

10% )" :Overall dimensions

7500mm X 2500 mm or more

"Command Center operations

area":5000 X 2400 X 1800 mm

"Minimum Ground: clearance" :350

mm

The mentioned specifications of ERV are

complied with only Defense Category

Vehicle, which are not available for

civilian purposes. None of the

Commercially Available vehicle meet the

specs. This may be please modify the

specifications to allow

civilian vehicle to be complied. Eg. Swaraj

Mazda

No change in specifications ofERV. Suitable vehicles are

available for civilian purposes.

GSDMA will issue an end user

certificate and write to

concerned authorities if a

special permission is required

to get suitable vehicle.

1161.5 Portable VSAT

system

Vendors may offer 1 meter nominal

diameter antenna

The antenna required in Portable VSAT is

a auto pointing antenna or is it a Manual

antenna?

Antenna should autopoint and

autolock / track the satellite.


38/44

1171.2.6 Briefdescription of the

project

Communication between first

responders such as police, disaster

rescue forces, fire brigades that use

wireless communication systems

mostly equipment operating in

Very High Frequency (VHF) bandand

administrators on terrestrial or

satellite based Very Small Aperture

Terminals (VSAT), should be

possible with Voice over Internet

Protocol (VoIP) based

unified communication system.

Please clarify how this will be achieved.The solution is to use UniversalCommunications Interface

system described in the RFP

1181.5 Portable VSAT

system

A telescopic mast to mount

wireless network antenna and

electrical hoisting mechanism for

the mast should

be provided with the system.

What should be the height of telescopic

mast with

portable VSAT system to install the

Wireless antenna?

The height of telescopic mast

should be sufficient to provide

local coverage up to 5.0

Kilometers. The design is to

provided access to first

responders working within

coverage area at disaster site.

1192.2 Eligibility of

Bidders

The Bidder may be a Sole Bidder or

a group of entities (Consortium),coming together to implement the

Project. However, no Bidder

applying individually or as a

member of a Consortium

(Member), as the case may be,

can be member of another Bidder.

Can a sole bidder or a member of a

consortium be a service provider to one

or more other bidders or consortiums?

For example, if company A is a bidder,

can Connectivity Service Provider to

Company B and Consortium C?

Also can a service provider provide

network services (MPLS, VSAT, etc.) to

multiple bidders?

Sole bidder or a member of the

consortium can provide servicesto other bidders only in case

such a bidder (service provider)

is a licensed Telecom Network

Operator and offers these

services to other bidders as per

license conditions.


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120

SCHEDULE IX

PENALTIES

(DURING

IMPLEMENTATION

AND OPERATIONS)

Penalties during the Operation and

Maintenance

Phase

Penalty is suggested to be per site 1% for

every 1% drop in uptime beyond 99.5%

subject to a maximum cap of 5%.

Suggested that Penalties Shall be

applicable only for the affected links and

value should also be for the unaffected

links.

No change will be made in

penalty conditions.

Please note that the facility is

expected to be operational with

required level of reliability and

up time during disastersituations. Penalties are

proposed only for those

systems that are exclusively

supplied and operated by the

Operator's manpower, hence

expected performance

standards should be

maintained.

Specified up time requirementsare well within performance

records of similar systems in

actual operating conditions.


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121

SCHEDULE IX

PENALTIES

(DURING

IMPLEMENTATION

AND OPERATIONS)

Penalty for delay in completion of

Implementation Phase

For every week or part thereof of

delay until actual completion of

Implementation Phase, the penalty

imposed on the Operator, withoutprejudice to GSDMAs other

remedies under the Agreement,

shall be 10% of the QGR. If the

delay continues beyond 10

weeks, GSDMA shall have the right

to terminate the Agreement.

Penalty for delay in completion

and commissioning of sites other

than SEOCFor every three months or part

thereof of delay until actual

completion and commissioning of

all the sites

that have been handed over to the

Operator, the penalty imposed on

the Operator, without prejudice to

GSDMAs other remedies under the

Agreement,shall be 10% of QGR.

Penalty is suggested to be 0.5% of price of

undelivered services per site per week

subject to a maximum cap of 5%. It is also

requested to delete the clause

mentioning right to termination on 10

weeks of delay.

No changes in penalties during

implementation phase will be

made.

The SEOC is critical component

of the project and the operator

should ensure availability of

sufficient resources to complete

the project as per schedule. RFP

has lenient conditions for other

sites.


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122

4.1 Terms of

Payment and

Service Credits and

Debits

The Operator is not entitled to be

paid by GSDMA during this phase.

Payment shall only be made after

successful completion of AT i.e.

once the Operation &

Maintenance Phase is commenced.

Since the project may get completed in a

staggered manner, we would request to

have payment to be made site-wise and

link-wise.

Whole project is expected to be

completed at one go. Hence no

changes in payment terms will

be made.

1231.2.9 Scope of

Work

A tripartite agreement between

GSDMA, MPLS Network service

provider and the Operator has to

be drawn. Payment for the network

will be made by GSDMA.

How will the payment distribution be

done between Bidder and Service

Provider? How will the penalties

be calculated as per the scope of each? It

is suggested to have billing site-wise and

link-wise.

The tripartite agreement is only

to establish legitimate user of

MPLS network as Operator

can't resale the bandwidth. The

bill will be issued by the

operator in the name of

GSDMA, the operator will make

initial payment and GSDMA will

reimburse the payment to

operator as part of QGR

124 1.7 VSAT Network

Proposed VSAT system will be

capable to operate on

the captive Hub (GSDMA/GoG)

Since setting up of a captive VSAT hub is

time consuming and highly expensive, we

suggest GSDMA to consider VSAT services

on a shared hub.

Transportable and portable

VSATs are not allowed in shared

Hub services; hence GSDMA has

opted for captive hub.

Necessary funds are allocated

towards cost of captive hub.


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1251.2.9 Scope of

Work

It is suggested that VSAT

communication network be

set-up to operate in Ku-Band.

Since VSAT network has to be operational

in heavy rain and other adverse weather,

it is suggested to use Extended C band

instead of Ku band.

This point was considered and

final decisionwas to operate on

Ku band was taken. Necessary

margins in antenna gain and RF

power are included in

specifications to ensure reliableoperations even during heavy

rains

126

2.2 Connectivity

and

Internetworking

requirements

The connectivity on MPLS-VPN

between SEOC and

DEOCs will be at 1 Mbps rate and

between District and

TEOC will be at 128 Kbps rates.

What should be assumed as the

concurrency for the backhauling of all

DEOC B/W to SEOC and for backhauling all

TEOC B/W to DEOC?

Suggested bandwidth will be

sufficient for peak traffic loads

at respective nodes. The node

at SEOC may be at 16.0 mbps

rate.

127

2.2 Connectivity

and

Internetworking

requirements

Connectivity between SEOC, DEOC,

ERC, DMI, and disaster location(s)

using VSAT network at nominal 512

Kbps rates that is upgradable to 1.0

Mbps from affected districts EOCs

and ERVs

What is the uplink and downlink B/W

requirement at each SEOC, DEOC, ERC,

DMI and ERV?

Up link data rate from all

locations (other than SEOC) will

be 512 kbps as per existing

regulations and may be

increased to 1.0 Mbps if

regulations are revised in

future. Up

link from SEOC (down link at

VSATs) will be up to 5.0 Mbps.


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1282.14 Quality of

Service

Bit Error Rate (BER): Better than

10e-6

End to end delay: 700

milliseconds

It is suggested to have BER of 10e-4 or

better for voice, VC and Data.Also suggested to have end to end delay

(latency) to be 2000 milliseconds since

VSAT network is involved.

BER of 10-4

is accepted for voice

services , however quality (and

link throughput) for data

services including

Videoconferencing will be

unacceptable.End to end delay is time

elapsed for travel form remote

VSAT to another VSAT via Hub.

The expected time delay will be

within 700 Milli seconds.

However latency up to 1000

Milli seconds will be accepted

129

Schedule V

Invoicing and

Settlement

Schedule

In the event GSDMA makes

payment on an invoice after the

due date for payment thereof, it

shall be liable to pay interest

calculated at the rate of SBI PLR

plus 2%,

It is suggested that the Payments

Pertaining to the services should not be

with-held and should not be

charged with any 2% Interest Rate

No change

130

4.3 Payment

Article IV Payment

Terms/Invoicing /

Tax

In case of consortium, the

payments will be made to an

escrow account jointly operated by

all members of the consortium

unless the project entity is an SPV

in which case the payment shall be

made in SPV account

It is requested to confirm that whether

GSDMA will pay the telecom service

directly irrespective of the consortium

and as per tripartite agreement.

No change even in case of

tripartite agreement. The

tripartite agreement is only to

meet regulatory requirements

that telecom bandwidth is not

resold. The telecom service

operator will provide services

(MPLS-VPN or broadband ) to

GSDMA, however charges will

be settled by the operator.


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131 45Clause

3.3

Evaluation of

Commercial BidQGR

The bidders from different states, union

territories, SEZs etc. will be required to

pay VAT applicable for their states, inter-

state taxes and/or Central State Tax (CST)

as applicable and are going to differ from

case to case. It is therefore requested thatCommercial (Price) comparison be done

for arriving at inter-se ranking excluding

the taxes and duties so as to provide a

level playing field to all bidders. The taxes

paid and added to vendors billing in any

case flow back (pass through) to the

Government and hence should be

excluded (Net of Taxes) for comparison

for ranking.

No Change. The QGR to be

quoted in the commercial bid is

inclusive of all taxes

Note Other queries received by GSDMA will be answered in the subsequent corrigendums

corrigendum no. 1 to rfp notice no. 10 of 2013

Documents