Corporate ProfileJanuary, 2014

Who we are ?

Current Spa locations Upcoming Spa locations

Tattva Spa – An Introduction

• Tattva Spa is one of the few Venture Capital funded spa management organization in India

• Fastest growing spa services provider in India• Boutique, Luxury, Heritage & Contemporary upscale hotels

• In-house spa services training facility

• Well rounded training modules - theoretical & practical – Spa services, hygiene, housekeeping, inventory management

• Long term association with NGOs & spa training institutes across India

• Association with National Skill Development Corporation - underway

Keen focus on quality standards via documented & adopted SoPs• Detailed service blueprint

• Service Delivery SOP• Hygiene & Grooming SOP

• Product usage & application SOP

• Guest interaction SOP

Technology enabled consumer engagement

TATTVA DIFFERENTIATORS

Resource Development

Process Standardisation

Our high energy team

30+ years of experience• Led and substantially grew

profits for salons of VLCC, Body Care and L’Oreal

• Managed her own retail salon for 11 years

• Lecturer at DelhiPolytechnic and External Examiner at Punjab University

• An avid practitioner of Vipaasna Meditation, Yoga, Acupressure and Reiki

Manpower and Service Development

B.Sc in Botany, Zoology and Chemistry from D.U

Diploma in Beauty Culture and Hairdressing, Delhi Polytechnic

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8 years of experience

As part of Leadership Program at Aditya Birla Group and HUL, led successful initiatives, such as:

• Franchise development, brand activation of Kwality Walls

• China market strategy for Ultratech Cement

• Conceptualization & product launch of ‘Kara’ & ‘Prim’ wipes

• Retail stores expansion team for ‘More’ stores - Pune

Marketing & Quality Assurance

PGDM in Marketing & Strategy from IIM, Lucknow

B.Tech, Electronics & Instrumentation, UP Technical University

10 years of experience

At Tattva, he has been instrumental in:• Scoping business & managing

Client relations• Standardization of processes

Past experience at Siemens:• Implemented processes and

engineering practices at Siemens, Pittsburgh – USA

• Project management (procurement and execution) of steel works - INR 700 M

Operations and Projects

B.E, Civil from Thapar Institute of Engineering & Technology, Patiala (TIET)

RoI Management

PGDM in Finance & Marketing from IIM, Lucknow

B.E, Electronics from (TIET)

8 years of experience

Has worked in corporate relationship management roles in HSBC & Deutsche Bank• At HSBC, he was instrumental

in setting up the financial institution trade sales business for New Delhi

• At Deutsche Bank, he has been managing a diversified portfolio of multi-tiered MNC & local corporates. With a steady focus on monetizing the relationships

Anita KaushalShipra Sharma Aditya Kaushal Karan Goyal

Our work Photographs of some actual centers managed by Tattva

Managed spa operations for 27 resort locations

Developed team of over 120+ spa professionals

Serviced 300,000+ guests across setups

The Brand

Tattva Vilasa: Denotes – “Elements & Luxury”Luxury brand of spas for luxury heritage hotels & resorts

Tattva: Sanskrit word for the “5 elements – Air, water, earth, fire, space”Brand of spas across boutique midscale hotels & resorts in India

Elementia: Denotes - “Of the Elements”Contemporary brand of spas for modern upscale luxury hotels & resorts

Brand Values: Holistic Wellness | Indulgence | Pure & Natural | Everlasting relationships

Customer orientation – Service portfolio depth

We understand your customers

Domestic leisure travelers In-resort activity oriented trend has seen an

increase Quality conscious and discerning Increase in overseas experiences &

disposable incomes

In-bound overseas travelers Keen interest in traditional Indian wellness &

Ayurveda Looking for unique experiences

Corporate consumers Increased trend of MICE and reward

programmes Extremely value conscious

We offer a portfolio to service everyone

We offer all genres of spa solutions ~ Western, Ayurvedic, Oriental, Indian

Customers want variety ~ We do not restrict the offering to a single spa genre

Increasing trend of customers graduating beyond the widespread traditional Ayurvedic experience offered in India

Service categories MassagesExpress (short duration) massagesBody ScrubsBody WrapsBody PolishersFacial TherapiesEssential beauty servicesSignature ritualsCouple spaCustomized thematic spa programmes e.g. detoxification, rejuvenation, luxurious etc

We customize the service portfolio basis a detailed understanding of the proposed consumer target audience

We also have a proven track record of managing exclusive

service offerings

Yoga | Turkish Bath | Hamaam | Luxurious baths

Customer orientation – Always aim for delight

Our Partnerships

Jagmandir Island Palace – Eternal Mewar, UdaipurGrand Luxury palace hotel (HRH Group)

A 400 year old ‘living water palace’ that continues to amaze even in the 21st century! Known for the grandeur it

exudes right from the ferry ride into the palace to the princely world inside to the imperial experience at

Panghat, our exclusive spa and salon.

Champi Maalish, Kingdom of Dreams, DelhiExpress massages in a contemporary spa

Culture Gully at Kingdom of Dreams, developed by Whizcraft, is a kaleidoscope of India’s unique cultural

diversity. Tattva Spa is proud to partner with KoD at their Goa section. Our expert masseurs offer quick and effective

massages in a fun environment

A flavor of some of our locations

Lemon Tree Premier, Hyderabad267 room upscale city hotel

The plush and spacious interiors at Lemon Tree Premier, HITEC City, Hyderabad take the zing up a notch. Lemon Tree Premier pampers the style conscious and upbeat

traveller with its personalized services, premium in-room amenities, award winning restaurants and fun

experiences.

A flavor of some of our locations

Lemon Tree Amarante Beach Resort, GoaUpscale leisure hotel

Lemon Tree Amarante Beach Resort has been designed to evoke the poetry, history and romance of 15th century

Portugal. It creates an ambience which is visually stunning. Fresco spa managed by Tattva is a indulgent

retreat offering an array of refreshing therapies.

Tree House Resort, JaipurBoutique Luxury - Aviary Spa concept

THE TREE HOUSE RESORT, Jaipur is set in the unadulterated and breathtaking natural ambiance of the Syari valley, with a view of the majestic Aravallis. The Taruveda Spa, managed

by Tattva is a key attraction at this mesmerizing resort.

Mihirgarh Fort – Boutique Luxury resort, JodhpurAwarded World’s Best Boutique Hotel 2013

Mihirgarh, the Fort of the Sun is an indulgent initiative from the house of Rohet. Manifesting out from the golden sands of Marwar, it stands majestically to embrace the discerning

traveler and shower upon him the legendary hospitality.

A flavor of some of our locations

Our partners

How we do it ?

Tattva SoPs have been developed by domain

experts and tested across Indian and international

guests

Compulsory Intensive in-house training for all

employees

Mrs. Anita Kaushal’s passion for innovation drives Tattva services & products quality

Keen understanding of functional and aesthetical aspects of spa designs and

formats

Strong vendor relationship and in-house knowledge of

technicality of spa infrastructure

How we deliver the promise ?

Holistic Wellness Offering– Snapshot of wellness menus

Contemporary offering for

Lemon Tree Hotels Vibrant stylization Fun orientation (in sync

with the hotel brand)

Holistic Wellness Offering – Snapshot of wellness menus

Indianized wellness offering for Mihirgarh and HRH Group of

Hotels (Luxury Heritage) Drawing from the Indian history of Ayurveda Focus on contemporary Ayurveda

Some of our innovations - An example of the “stress-meter-app”

Some of our innovations – Sample on-ground promotional activities

17 / 4, Deodar MargDLF Phase 1Gurgaon, Haryana – 122002

www.tattvaspa.com

Aditya Kaushal aditya@tattvaspa.com Shipra Sharma shipra@tattvaspa.comKaran Goyal karan@tattvaspa.com

Thank You