corporate profile · 2016. 3. 18. · integrating toshiba’s powerful industrial barcode printing...

CCOOOORRPPOORRRAATTTEE PROFILE

1312

Gate City Ohsaki West Tower1-11-1, Osaki, Shinagawa-ku, Tokyo 141-8562, Japan

TEL +81-3-6830-9100

http://www.toshibatec.co.jp

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We will continue to be a “Global One-Stop Solution Company” in satisfying all our customers.

"Monozukuri": creating our products with pride and passion. Keeping our customers in mind all the time and everywhere.

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Best Partner Off ering Total Solutions

Customers and stores, stores and warehouses, warehouses and offi ces ...Toshiba TEC connects all these vital elements to support businesses,

serving as the best partner off ering total solutions.We will continue to deliver a wide variety of hardware and a broad range of solutions,

from POS systems for convenience stores and MFPs for offi ces to barcode systems for cargo delivery.

Top Message

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WirelessWirelessOrder SystemKiosk

POSPOS System,ECR

Store

Manufacturing

Logistics

Offi ce

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TotalSolutions

3 4

SignageSolutions

Auto IDSolutions

Omni-channelSolutions

POS Terminal

Communication Tabletop

Kiosk Label Printer

Online Shopping

Kitchen Display

Kitchen Printer

POS Terminal

Wireless Ordering System

Document Management System/Mobile Print & Scan

MFP/Paper Reusing System

Communication Tabletop

MDS/MPS

Document Management System/Mobile Print & Scan

MFP/Paper Reusing System

Portable Printer

Handy Terminal

Label Printer

ESL(Electric Shelf Label)/Signage

Freshness Management

POS Terminal

Mobile POS

Waste Management

Self Check-out

Kiosk

MFP/POP Printer

Back Office

Specialty Store

Home

Restaurant

Back-endEducation

Office

Logistics

Retail

Toshiba TEC Group Businesses

Toshiba TEC’s Solutions in various areas.


TEEC_E_p03-04_cs3.indd 3-4 13.12.25 4:35:06 PM

5 6Business Introduction

Comparison

Transac

tion

Awareness

Inform

ation

Smarter Checkout

Cross-Channel

Self-Service

Store Operationsand Interactions

Toshiba will create client value in store transactions‒ one retailer, one store, one consumer at a time.

Retail Solutions

TOGETHER COMMERCE is Toshiba’s vision for retail consum-er engagement. It captures both the changing face of global retail and the way Toshiba is helping retailers adapt their strat-egies, their stores and their technology to support a seamless, more customer centric shopping experience.

Customers can and will engage with retailers across multiple channels ‒ and they expect a seamless and natural experience whether they’re online, on their Smartphone or in the store.

TOGETHER COMMERCE is all about delivering this seamless participatory experience. It’s about a shift from “selling” to “buying.” It’s about providing a platform where in-store inter-actions are as natural and fl uid as consumers expect online.

It’s about the retailer and customer working together,learning together and benefi ting together.

TCxGravity is the fi rst retail store applica-tion that gives mobile consumers a true “Omnichannel” experience, in and out of the store.

Empowering the consumer Toshiba TCxGravity represents a new class of Point-of-Commerce solutions thatmakes the store a seamless extension of a customer-centric, “Omni-channel”experience̶an evolution of cross-chan-nel retailing that fi nally empowersconsumers to buy anywhere, get any-where and return anywhere.

TCxWave is unlike any Point of Sale (POS), kiosk, orself-service device on the market today.

TCxWave by Toshiba is a new breed of retail systemcreated to give retailers the freedom to use one platform for multiple purposes throughout the store.TCxWave has the fl exibil-ity, performance and distinctive design that global retailers have come to trust from the team that continues to produce the Number 1 store solu-tions in the industry.

An innovativePoint-of-Commerce solutions

“TCxGravity”

Multi purpose terminal

“TCxWave”

Innovate front-end assistedcheckout, focus on retailhardening and fl exibility

Innovate self-service through in-store, mobile and self checkout solutions providing maximum modularity

Innovate seamless cross-channel connectivity from the store across all channels

Innovate retail operations to maximize effi ciency and ability to drive shareholder value

TOP I C S : Innovative Point-of-Commerce solutions and hardware


TEEC_E_p05-06_cs3.indd 5-6 13.12.25 4:36:49 PM

7 8

Cloud

Mobile

Archiving

Workfl ow

Sustainability

Cost Recovery

Management

Toshiba ManagedPrint/DocumentServices MODEL

ConsultingAna

lysis

Security

End-of-life

Innovations

Eco-

Service

Managem

entSupplies

Solutions

Printing Solutions

The Managed Print Experts

As the Managed Print Experts, we understand that our customers rely on us as valued business partners to provide real-world solutions to all their print management needs. We’ve combined our people and our technology to help our customers cut costs, secure their documents, and work more effi ciently. Toshiba TEC listens and then takes control of your working environment and depending upon individual needs suggests solutions for every part of your business involved within the document lifecycle. Beyond our technological advancements, we are equally proud of our commitment to the environment. The managed print/document services (MPS/MDS) do more than just help our customers save money, they also reduce environmental impacts and save the planet.Toshiba, global leaders in printing and imaging products, solutions and services, unveiled the world’s fi rst Super MPS/MDS platform, providing unparalleled asset management services for Document Management requirements in both the Supply Chain and Offi ce Environments.

Toshiba Super MPS/MDSToshiba TEC has integrated its Barcode Label printing systems (BCSs) into MPS/MDS and customers for the fi rst time can now add barcode label printer to their MPS/MDS solution.Integrating Toshiba’s powerful industrial barcode printing systems completes Super MPS/MDS as the world’s fi rst end-to-end MPS/MDS solution that combines optimum equipment placement and workfl ow improvements with unifi ed management for both the offi ce and the supply chain processes of your business. Reaching out to businesses and organizations in education, retail, healthcare, legal, banking/fi nance, manufacturing, logistics and transportation, Toshiba’s Super MPS/MDS is also a perfect fi t for replacing existing MPS/MDS installations with a future-proof and cash-saving data management solution.

Toshiba TEC is proud to have received the “iF product design award” for our unique concept Multifunction Peripheral (MFP) “e-STUDIO2505” and the compact, rugged and robust DB-EA4D double-sided label printer.

About iF awardsSince 1953, iF International Forum Design GmbH has been hosting the iF awards which is one of the most prestigious international design awards. There are three sections for the awards: "product", "communication", "packaging", and many participants enter the award from all over the world.

New Working Style for You"Scan" "Erase" "Sort" simultaneous Paper Reusing system

Toshiba paper reusing system enables the creation of an effi cient offi ce environment where information is not kept on hand as “paper” but is saved, shared and used as digital data, preventing the accumulation of “paper” and “information” in the offi ce. That is to say, it achieves a no paper-stagnating offi ce. With its ability to erase print instantly, the e-STUDIO306LP/RD30 multifunction printing system off ers a new work style that will reduce the environmental impact, reduce paper costs and bring about changes in the way of working in the offi ce. Toshiba Eco Printing system contributes to the Material-Recycling Society.

Achieving the "Completely Smart Work Style"

Today's technology heralds a new era for the effi cient networked offi ce. That's why, more than ever, it's important that you team with a technology supplier that delivers the total package. Toshiba TEC off ers a wide range of products, from high-speed color MFPs to super-effi cient black and white printers to scanners and fax machines. As the leading innovator in offi ce technology and software Toshiba TEC brings you e-BRIDGE Software solutions that combine with your e-STUDIO MFP to streamline productivity and create cost savings previously unheard of. So if you are looking for true performance, with larger brains and a smaller body, then our MFPs are the perfect match for your business needs.

Accurate Performance & Compelling Value

Innovative Barcode and RFID information processing systems contribute to more effi cient overall supply chain and better customer service. We've combined our Auto-ID knowledge, our extensive R&D and critical 'voice of customer' feedback with the exceptional qualities of our market-leading industrial printer range to design and manufacture a thermal printer series with enhanced performance, serviceability and truly green credentials.

MFP series

BCS series

Toshiba TEC is the world’s most trusted provider of industry-target-ed solutions that help increase the value of ideas and information.

Toshiba TEC helps businesses and organizations to enhance their operational and fi nancial performance and to improve their eco-effi ciency by transforming the way they capture, manage, display and share information. Operating across multiple industries, Toshiba TEC delivers solutions and ser-vices founded on the knowledge and experience of a global team of experts and a comprehensive portfolio of reliable, innovative technology, all within a core eco-strategy. We’ve combined our people and our technology to help our customers cut costs, secure their information, and work more effi ciently.Based on trust, responsiveness and a commitment to proactively delivering the best results, Toshiba TEC fosters long-term relationships with our custom-ers, business partners and communities around the world. We are con-tinuously working towards a more prosperous and sustainable future for everyone.

"Monozukuri": creating our products with pride and passion. Keeping our customers in mind all the time and everywhere.Business Introduction

TEEC_E_p07-08_cs3.indd 7-8 13.12.25 4:39:03 PM

9 10

ODM Solutions

Printing Technology

We develop several kinds of printer modules with our core technology.

Qualifi cation The company’s stance and policies in relation to quality are endorsed by our manage-ment. Measurable and realis-tic objectives are set with improvement in mind to provide a framework for reviewing and implementing an eff ective QMS (Quality Management System).

Manufacturing We are committed to pro-vide reliable quality products that meet market usage and requirement.

* UL, Underwriters Laboratories is a safety consulting and certifi cation company in the United States.

Safety Standards Coupled with in-house UL (*) certifi ed testing laboratory, we have full capability to obtain international product certifi cation and agency approvals by providing com-plete and thorough documen-tation.

Design & DevelopmentWe have a wide range of experience with all kinds of ODM products such as print-er devices, POS Terminals and Self-service KIOSK.

Supply Chain & Logistics

We support customers to deliver the products to meet the market needs effi ciently.

Technical Services

We provide world class services to tier one customers in each fi eld. Such service off erings extend not only to market centric designs, top in class product qualifi cation regulatory approvals, but also new product introduction activities to ensure smooth manufacturing operations and service support. ・ Detail design, drawings, PCB schematic and layout design ・ Proof of concept and prototype making ・ Design form manufacturing for parts and assembly ・ Qualifi cation service of development products ・ Global agencies application consultation, application and upgrade

Terminal Technology

We develop terminals for the industries utilizing our know-how as global leading supplier of retail products.

Self-service KIOSK

We integrate our own devices developed with our core technology.

Display Unit CustomizedMother Board

PC Power Supply

LCD Controller Module

Hinge

Enclosure

Thermal Simulation/management

Kiosk Printer

Touch Terminal

Mother BoardCPU Unit

EFT POS

Receipt Printer Display UnitPayment Devices

Barcode Printer

Business Introduction

Touch Screen

Serial Impact

Portable Barcode

Rotary Knife

Flipper

Guillotine Knife

Page-Turn

Swing Knife

ChequeValidation

1.5 Station POS

Passbook Printer

Industrial Barcode

Mobile Printer

Driver & USB/Parallel/RS232/RS485/Bluetooth I/F Interfaces

Print Head Printer Driver

Power Supply

I/F Interface

Cutter

RFID Module

Paper Handling

2-sided printing


ODM stands for Original Design Manufacturer, providing customers with all -round services in the research and development, products-oriented design and manufacturing. We design, build and service world-class turnkey ODM solutions for best in class small and medium-sized enterprises. We deliver state of the art ODM products to key players in var-ious industries. With given expected functions and performance of products or even conception, we bring the conception into reality.

Best in class products design, qualifi cation process and manufacturing control to bring quality product to the marketby integrating Toshiba and tier one customer best practices.

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11 12

DELIVERSTORE

PRESERVE

CAPTURE RESTORS

COLLABORATION

DOCUMENTMANAGEMENT

RECORDSMANAGEMENT

WORKFLOWBUSINESS PROCESSMANAGEMENT

FORMAT OF CONTENTPHYSICAL STORAGECONTENT SECURITY

WEBCONTENT

MANAGEMENTHUMAN-CREATED CONTENT

OFFICE DOCUMENTS, FORMS, MICROFILMAPPLICATION-CREATED

E-BILLING, AUTOFORMS, XML

PHYSICAL PLACEMENTREPOSITORIESLIBRARY SERVICES

SECURITY

TRANSFORMATIONSECURITY

DISTRIBUTION

MANAGE

For A Growing Future

Inkjet technology is not only for documents or graphics. It is now widely used in various industrial applications even in product manufacturing, and its applicable fi elds are rapidly expanding. Its inherent fl exibility contributes to the management of small volume production as well as optimal supply chain.

Inkjet Printing

Building materialsTiles/Interior or exterior materials

Packaging materialsLabels/Packages

ElectronicsElectronic circuits/Displays

Toshiba TEC’s inkjet headsToshiba TEC’s inkjet heads, with high image quality and reliability, are in practical use for various industrial purposes. They adopt a technology to circulate ink inside each head, realizing stable jetting of high-density or high-viscosity fl uids, and its application range is expanding. This ink recirculation technology reduces the frequency of maintenance of the nozzle surface and also substantially reduces the amount of waste ink, contributing to preservation of the global environment.

Business Introduction

Toshiba TEC will introduce its innovative new solutions lineup to leading retailers already working with Toshiba Global Commerce Solutions, which is recognized by leaders in the retail business across the world. Toshiba TEC is ideally suited for retail stores and hospitality outlets as well as back offi ce applications. Toshiba TEC's vast off ering of smart in-store retail solutions includes digital signage, smart kiosk solutions as well as the new Communication Tabletop device. And Toshiba TEC will continue to off er eco-friendly solutions that strike a balance between environmental considerations and comfortable work styles.Toshiba TEC is strongly committed to foster long-term client relationships based on trust, responsiveness and a commitment to proactively delivering the best results at the customers' business offi ces, supply chain operations, retail & hospitality businesses and other B2B (Business-to-Business) operations, across the globe.

Professional Services

The Toshiba Professional Service is our new scheme for approaching end customers. By providing hardware, software, service and associated con-sultation, we provide innovative solu-tions and methodologies to maximize the productivity at the workspace of every customer. We focus on helping our customers meet their business objectives by enhancement of their operational and fi nancial performance, and by improving their working effi ciency.

● Analyze the business process, and uncover the true cost and ineffi cien-cies around information lifecycle.

● Expenditure reduction and work fl ow improvements

● Compliance with all applicable regu-latory requirements

● Support the environmental goals and reduce consumption.Not only for the customers at normal offi ce environments, Toshiba TEC provides industry-targeted solutions to businesses and operations in multiple vertical markets, such as retail, educa-tion, healthcare, and logistics.

Print on Demand ApplicationToshiba e-BRIDGE Open Platform is a fl exible, open software architecture that allows solution partners to create value-added MFP solutions to further improve the workfl ow effi ciency of businesses. The Toshiba e-BRIDGE PODApl, Print on Demand application is embedded into e-BRIDGE to achieve a perfect customization. The user-friendly Print on Demand application is part of a range of custom applications that enables e-BRIDGE-driven systems to act as a secure data hub for back offi ce applications and workfl ows; the new Print on Demand application is a perfect fi t for information distribution purposes at businesses, airports, retail and hospitality outlets and travel organizations.

KioskToshiba TEC off ers unique technologies to create new experience and new style. Kiosk provides a service or merchandise sale to customers anytime anywhere. Kiosks are usually located in common areas, such as retail stores, shopping malls, offi ce, government, and many other public locations. It provides convenience to customers and reduced operation costs for owner. Toshiba self-service kiosks hail a new era of inter-active customer solutions which facilitate true effi cien-cy in today’s highly competitive and dynamic busi-ness environment.

Communication TabletopToshiba Communication Tabletop is a comprehensive interactive communication platform that allows participants to access operational, training and support materials such as documents like Excel and WORD, movie, picture, etc., with a simple touch of their fi nger.The device consists of a large touch screen suitable for 4-6 people to engage with interactive content that can be viewed at from left, right, top and bottom angles with a pleasant operational feeling that is nearly identical to using paper-based business and educational materials.It can seamlessly be connected to other devices such as a PC, Tablet PC, Smart phones and other digital devices to engage collaborative sessions in real-time as part of an advanced business experience.Designed as a multi-purpose device, the Communication Tabletop can be used in the educational space fi eld to stimulate creativity, or it can be an ideal decision-making tool in business. And it can seamlessly be integrated into the sales operation in the retail industry, a car dealership and/or a travel agency, where interactive content from a multitude of sources can be shared on the large tabletop touch screen.

Toshiba-branded consumables Toshiba-branded consumable are designed and manufactured to work in conjunction with the Toshiba printer range and unique technology, We supply a huge range of grades and size for consumables to meet customer’s requirement in any applications. We enhance the overall print and off er the best possible results for causing minimum wear on the working parts, in particular extending the lifecycle of printer head.Our commitment is to ensure a one-stop provider for not only printer hardware but also consumables under consideration for customer’s value and total cost of ownership by worldwide network.


13 14

Manufacturing bases

Domestic affi liate companies

Americas

Overseas affi liate companies

Africa

Asia

Oceania

Japan

Europe

1 Toshiba TEC Solution Services Corporation2 TEC Information Systems Corporation3 Kokusai Chart Corporation4 Tosei Corporation5 Toshiba TEC Document Processing Systems Co., Ltd.6 Toshiba Global Commerce Solutions Holdings Corporation ( 7 - 42 Overseas sales companies)

43 TEC Precision Co., Ltd.44 T.T. Business Service, Co., Ltd.45 T E R Corporation

Americas

47 Toshiba America Business Solutions, Inc.

Europe

55 Toshiba TEC Europe Imaging Systems S.A.

Asia/Oceania

63 Toshiba TEC Singapore Pte., Ltd

64 TIM Electronics Sdn. Bhd.

66 Toshiba TEC Information Systems (Shenzhen) Co., Ltd.

67 P.T. TEC Indonesia

6869 Toshiba TEC Shizuoka Business Center (Mishima/Ohito)

Toshiba TEC Group’s solution service area covers the entire world

Global Network

Through our global service locations, Toshiba TEC off ers a wide range of products and solutions that can meet the diff erent needs of our customers in various parts of the world, thus contributingto the maximization of our customers’ profi ts. We off er a one-stop solution to support your globalbusiness development, by establishing the best possible system to support you in each phase, including planning, introduction and maintenance.

Europe

50 Toshiba TEC U.K. Imaging Systems Ltd. 51 Toshiba TEC Germany Imaging Systems GmbH

52 Toshiba TEC France Imaging Systems S.A.53 Toshiba TEC Nordic AB54 Toshiba TEC Europe Retail Information Systems S.A.

55 Toshiba TEC Europe Imaging Systems S.A.56 Toshiba TEC Italia Imaging Systems S.P.A.57 Toshiba TEC Switzerland AG58 Toshiba TEC Poland S.A.59 TEC Italia, S.R.L.60 TEC Polska Sp.z o.o.

Americas

46 Toshiba America Business Solutions, Inc. ( 47 Plant)

48 Toshiba TEC Canada Inc.49 Toshiba Business Solutions (USA), Inc.

Asia/Oceania

61 Toshiba TEC Australia Pty., Ltd.62 Toshiba TEC Korea Co., Ltd.63 Toshiba TEC Singapore Pte., Ltd64 TIM Electronics Sdn. Bhd.65 Toshiba TEC (H.K.) Logistics & Procurement Ltd.

66 Toshiba TEC Information Systems (Shenzhen) Co., Ltd.

67 P.T. TEC Indonesia

(As of November 2013)

Toshiba TEC acquired IBM’s Retail Store Solutions business and started a new group company, Toshiba Global Commerce Solutions. This company has sales companies in 45 countries and regions in the Americas, Europe, Asia and Japan, off ering services in more than 120 countries and regions. With over 700 business partners, Toshiba Global Commerce Solutions is a solution innovator that can off er identical services all over the world. With our dramatically expanded support system, Toshiba TEC Group will off er increasingly seamless services to support your globally-growing business.


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Research & Development

Quality Assurance

CSR activities of the Toshiba TEC Group

Believing that safety is the most important issue in gaining the trust of customers and society, Toshiba TEC places great emphasis on making safe products. Tosatisfy the customer’s need for safety, we not only ensure stable operation of the systems we off er but also design products while taking into consideration all possible use environments and users, so as to enable customers to feel safe using them.Quality is constantly monitored in cooperation with the service and sales divisions. A special framework involving top management has been established toaddress any detected safety problem quickly and faithfully. In recognition of these eff orts, we receivedthe Best Contributors to Product Safety award from theMinistry of Economy, Trade and Industry.

The Toshiba TEC Group promotes business activities with CSR positioned at the core ofmanagement. The Group encourages its employees all over the world to practice CSR activities based on its corporate philosophy "Our Five Commitments" and Toshiba TEC GroupStandards of Conduct. To root the CSR as the corporate culture, we also organize and promote CSR-related activities such as for customer satisfaction, human rights/employee satisfaction,social contribution and global environmentprotection, under the CSR Promotion Center onthe premise of compliance to abide by corporate ethics, laws and regulations.

The Toshiba TEC Group is supported by all its stakeholders, including customers, shareholders/investors, employees, local communities and suppliers. We develop our corporation together with stakeholders while embracing the support from stakeholders around the world, along with fulfi lling the corporate philosophy "Our Five Commitments."

Recognizing that it is our responsibility to maintain the health of the global environment as an irreplaceable asset for future generations, the Toshiba TEC Group contributes to the creation of new values and harmony with the Earth.

Environmental Toshiba Vision and ManagementIn its role as one of the world’s foremost eco-companies, the Toshiba TEC Group is practicing environmental management based on the Toshiba Group's Environmental Vision 2050 to contribute to the creation of a richer lifestyle for society that is in harmony with the Earth. Based on the concept of Greening of Products (creation of products with the highest level of environmental performance), Greening of Process (environmentally conscious manufacturing) and Green Management (continuous improvement of basic activities), we are promoting initiatives aimed at reducing the environmental impact of all our products and business activities, from the perspective of mitigation of climate change, effi cient use of resources, and management of chemicals.

Best Contributors to Product Safety AwardToshiba TEC was awarded in 2009; Toshiba TEC Group was awarded in 2012.

While our products are intended mainly for use in offi ces and stores, they are designed to be safe even if children use them or play around them.

Safe and reliable Monozukuri

Toshiba TEC develops together with stakeholders

Toshiba TEC practices Environmental Management

The Toshiba TEC Group acts basedon its corporate philosophy

"Our Five Commitments," aiming to be respected and trusted as a global enterprise

◎ Giving top priority to life, safety and legal compliance

◎ Promoting environmental management in all business activities

◎ Respecting diversity1999Developed a four-color optical unit

2000Developed the world’s fi rst IH fusing device

1987Developed a vertical barcode scanner

Respect forindividuality

Fair and appropriate system ofevaluation and rewardsOpen and invigorating corporate culture

Development ofglobal society

High ethics and law-abiding spiritRespect for culture and history

Environmental protectionconsciousness throughoutall business activities

People’s health and safetyProtection/conservation of global resources

Value creationfor customers

Reliable quality and performance,High user-friendlinessTimely supply

Maximization ofcorporate value

Sound and transparent managementEnsuring appropriate profitsand reserves

Preferential procurementfrom CSR-conscious

suppliers

Better business partnership with suppliersPromoting CSR in collaborationwith suppliers

Toshiba TECGroupPromise toStakeholders

Customer

Shareholders

SuppliersEnvironment

Employees

LocalCommunities

Toshiba Group practices environmental management that promotes harmony with the Earth, contributing to the creation of a richer lifestyle for society.

Environmental Vision 2050

The Toshiba TEC Group’s basic philosophy is to provide products and services with high user-friendliness and reliable quality through its superior world-fi rst proprietary technologies, creating valuewhile always keeping its customers in mind.Having two development bases in Japan and 13overseas, Toshiba TEC develops products in a way that is suitable for each region. While keeping the top position in POS systems, the Company is devoting itself to developing the world’s fi rst next-generation technology to advance MFP.

The world’s fi rst high-performance electronic cash register equipped with a microcomputer chip led the subsequent technological innovation in this fi eld, and played an important role in developing the present-day POS market.

2013Developed Loops, a paper reuse systemDeveloping an object image recognition scanner

1973Developed an electronic cash register equipped with a microcomputer

The world’s fi rst four-beam laser scanning optical system for color printing, using a unique free-formed surface plastic lens.

This horizontal reading system, the fi rst in the industry, eliminated the work of turning products over and pasting barcode labels on the back of each product, becoming a de facto standard for subsequent models.

This fusing device, developed for the fi rst time in the world using IH technology, was installed in a monochrome MFP, shortening the time for recovery from sleep mode and reducing power consumption.


17 18Corporate Overview

Results (Consolidated)

Company Name Toshiba TEC Corporation

Established February 21,1950

Representative Mamoru Suzuki, President and Chief Executive Offi cer

Head Offi ce Gate City Ohsaki West Tower1-11-1, Osaki, Shinagawa-ku, Tokyo 141-8562, Japan

Common Stock 39,971 millions of yen

Net sales 233,686 millions of yen [Consolidated: 403,694 millions of yen]　 (FY2012)

Employees 3,735 [Consolidated: 20,517]　 (as of March 2013)

FY2010 FY2011 FY2012

Net Sales(Millions of yen) 362,302 350,604 403,694

Operating Income(Millions of yen) 13,997 10,830 15,886

Ordinary Income(Millions of yen) 10,605 8,931 14,868

Net Income(Millions of yen) 6,510 2,566 6,212

Total Assets(Millions of yen) 288,592 276,436 388,513

Shareholders' equity ratio(%) 45.0 46.9 38.8

Number of consolidated subsidiaries 58 53 88

Stock Exchange Listing Tokyo (1st Section)

Number of Shares Issued 288,145,704 shares

Number of Shareholders 13,146

FY2010 FY2011 FY2012

Shares & Shareholders

Trend of Net Sales & Operating Income (Consolidated)

(as of March 2013)

(as of November 2013)

Organization

362,302362,302 350,604350,604403,694403,694

Corporate Overview

Audit & Supervisory BoardAudit & Supervisory Board Members

Audit & Supervisory Board Members Offi ce

Corporate Audit Group

Corporate Strategic Planning Group

Corporate Human Resources & Administration Group Corporate Strategic Product & Technology Planning Group

Corporate Innovation Group

Corporate Legal Service Group Corporate Quality & Environmental Group

Corporate Export Control Group

Corporate Finance & Accounting Group

Corporate J-SOX Promotion Group

Corporate IT & Information Systems Group

Inkjet Business Group

The Board of Directors

Retail Solutions OperationsOffi ce Solutions Operations

System Solutions Business Group

Retail Solutions OperationsPrinting Solutions OperationsODM Business Operations

Global Solutions Business Group

PresidentandCEO

Production & Procurement Center

500,000

400,000

300,000

200,000

100,000

0

25,000

20,000

15,000

10,000

5,000

0

Toshiba America Business Solutions, Inc.9740 Irvine Blvd. Irvine, CA 92618, U.S.A.Phone: +1-949-462-6000http://www.eid.toshiba.com/index.shtml

Toshiba of Canada, Limited75 Tiverton Court, Markham, Ontario, L3R 4M8, CanadaPhone: +1-905-470-3500http://www.toshiba.ca/

Toshiba TEC Canada Inc.75 Tiverton Court, Markham, Ontario, L3R 4M8, CanadaPhone: +1-905-470-3500http://www.teccanada.com/

Toshiba TEC Germany Imaging Systems GmbHCarl-Schurz-Str. 7, 41460 Neuss, GermanyPhone: +49-2131-1245-0http://electronicimaging.toshiba.de/

Toshiba TEC Europe Retail Information Systems S.A.Rue de la Celidee 33, B-1080, Brussels, BelgiumPhone: +32-2-410-2100http://www.toshibatec-eu.com/europe/en/

Toshiba TEC Information Systems (Shenzhen) Co., Ltd.No.7, 9, 28, Dayang Road, Fuyong Streets, Baoan District, Shenzhen 518103, The People's Republic of ChinaPhone: +86-755-2731-1908http://www.toshiba-tec.com.cn

Toshiba Singapore Pte, Ltd.20 Pasir Panjang Road, #13-27/28 Mapletree Business City, Singapore 117439Phone: +65-6273-7555http://www.toshiba.com.sg

Toshiba TEC Singapore Pte Ltd2 Ang Mo Kio Street 62, Singapore 569138Phone: +65-6481-9488http://www.toshibatec.com.sg

Toshiba (Australia) Pty., Ltd.Buiding C, 12-24 Talavera Rd., North Ryde, NSW 2113 AustraliaPhone: +61-2-9887-6000http://www.toshiba.com.au

Toshiba TEC Australia Pty., Ltd.Buiding C, 12-24 Talavera Rd., North Ryde, NSW 2113 AustraliaPhone: +61-2-9900-1300http://www.toshibatec.com.au/

Toshiba Global Commerce Solutions, Inc.3039 Cornwallis Road, Research Triangle Park, Wake County, NC 27709, U.S.A.Phone: +1-800-426-4968http://www.toshibacommerce.com (accessible from January 2014)

Principal Overseas Affi liate Companies

Net Sales(Millions of yen)

Operating Income(Millions of yen)


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