Agility International

Eric Funk, CRP, GMSAccount Executive, Western RegionAugust 10, 2009

Agility…A New Logistics and Relocation Services Leader

About Us

• History

• Financial Strength

• Global Network

• Global Operations

• Core Beliefs

• Agility Challenges

• Relocation & HHG U.S. Locations

• Your World and Ours

• Corporate Social Responsibility

Household Goods Transportation Services

• Global Door to Door Control

Continued…

• Air Freight

• Ocean Freight

• Road Freight

• Customs

• Infrastructure

Agility Relocation Services

• Overview

• Relocation Services

• Service Delivery Model

• Service Process Flow

Agility Corporate Housing

• Flexibility and Cost Savings

3

Introducing Agility

Agility… History

• 1979 Established as PWC logistics

• 1997-2004 Grew to largest logistics provider in the Middle East

• 2004-2008 Aggressive merger and acquisitions, acquired GeoLogistics, Transoceanic, Trans-Link, Natural, Matrix, Tri-Star, and Lasses. Some with history dating back to the 1800’s.

• 2006 Renamed as Agility, unifying all brands into one seamless global network

• 2008 Restructured into three business groups, Global Integrated Logistics, Defense and Government Services and Infrastructure.

DGS I

GIL

Agility

Agility… A New Logistics Leader

Financial Strength

• Over 6.8 billion in annual revenue

• Cash Balance of 919 million

• Net Profit 526 million

• Publicly traded on the Dubai financial market

• Ticker symbol: AGLTY

• Over 15,000 share holders

Global Network

Agility… Global Network

Global Operations

• 36,000 employees

• 550 Offices

• 120 countries

Providing

• Local market knowledge globally

• Infrastructure

• Leverage in all market places

0

50

100

150

200

Offices

Offices by Region

Americas

APAC

Europe

MEA

Agility…Core Beliefs

• Living Personal Service

• Drawing on local expertise and insight into 120 countries

• Navigating risks in order to pave the way for new opportunities

• Challenge Us…..

Agility….Meeting the Challenge

U.S. Embassy Baghdad, Iraq

• Sole provider to the U.S. Embassy for HHG shipments between the U.S. and Baghdad

• Embassy currently employees 3,300 and we are responsible for each shipment• Packing materials and supplies procured through the Agility global network as

these commodities are not readily available in Iraq• Operating within the International Zone

U.S. Embassy Kabul, Afghanistan

• Established a project office in Kabul at the request of the U.S. Embassy to assist in the relocation of it’s employees HHG’s.

• Services provided in Kabul and various cities• Packing materials and supplies procured through the Agility global network as

these commodities are not readily available in Afghanistan

Agility…U.S. Relocation and HHG Headquarters

Stratford, CT

Selected Clients: Citibank, Ciba, General Re, Dewey Ballantine, Sullivan & Cromwell, Cartus-GE

Storage:60,000 sq. ft.Alarm / video monitorCaged high valueSprinklered

Alexandria, VA

Selected Clients: Peace Corps, USAID, DoD, Cartus-GSA, Cartus-Bearing Point, Booz, Allen & Hamilton

Storage:100,000 sq. ft.Alarm / video monitorCaged high valueSprinklered

Livermore, CA

Selected Clients: Cartus-Bechtel, Cartus-GE, Paragon-Yahoo, ReloDirect, Plus Relocation

Storage:20,000 sq. ft.Alarm / video monitorCaged high valueSprinklered

Agility…Your World and Ours

Afghanistan 14Argentina 55Armenia 16Australia 86Austria 48Azerbaijan 9Bahamas 20Bangladesh 79Barbados 5Belgium 45Bermuda 8Bolivia 21Bosnia and Herzegovina 20Brazil 60Bulgaria 8Burundi 20Cambodia 5Canada 164Chad 12Chile 23China 142Colombia 7Cote Divoire 81Croatia 15Cuba 6Cyprus 8Czech Republic 32Dominican Republic 6East Timor 10Egypt 41England 20Ethiopia 23Fiji 29Finland 21France 138

Georgia 19Germany 157Ghana 20Guatemala 8Haiti 13Honduras 13Hong Kong 94Hungary 15India 224Indonesia 14Ireland 51Israel 31Japan 162Jordan 50Kazakhstan 15Kenya 36Korea, DPR 18Korea, Rep. 6Kosovo 752Kyrgyzstan 5Lebanon 15Liberia 338Macedonia 5Madagascar 6Malawi 16Malaysia 63Marshall Islands 383Mexico 140Moldova 5Morocco 28Mozambique 5Namibia 5Nepal 22Netherlands 41Niger 7Nigeria 51

Norway 21Pakistan 86Paraguay 8Peru 18Philippines 114Poland 41Puerto Rico 12Qatar 25Romania 17Russia 132Rwanda 17Saudi Arabia 52Scotland 25Senegal 63Serbia and Montenegro 5Singapore 60South Africa 30South Korea 25Spain 26Sri Lanka 17Sudan 40Sweden 20Switzerland 96Taiwan 29Tanzania 8Thailand 35Trinidad 5Tunisia 5Turkey 93Uganda 17Ukraine 27United Kingdom 464USA 5020Uzbekistan 10Zambia 48Zimbabwe 25

Move volume by country (2006)

Agility…Corporate Social Responsibility

Employee Volunteerism

• Since 2006, 170 community projects have been completed in 45 countries.

• Programs have reached 383,583 people on the ground

• We supported orphanages in Sierra Leone, Angola, Rwanda, and Uganda.

• Raised $250,000 fro paralyzed veterans

• Moved medical supplies for over 10,000 people

• Conducted education drive for 200 under privileged children in the US.

• Provided logistics support for disasters in Myanmar, China, Indonesia, Philippines, Bangladesh, Lebanon and Pakistan.

Household Goods

Agility…Global Door to Door Control

• Move Management Counseling

• Pre-Move Survey at Residence

• Shipment Coordination

• Export Packing

• Containerization

• Warehousing

• Inland Transportation

• In-house Export/Import Documentation Processing

• In-house Ocean and Air Freight Forwarding

• Customs Clearance at Destination

• Delivery to Residence

• Transit Insurance

Agility…Core Competencies

Air Freight

• Spending power of more than $400 million annually

• Deliver space allocations

• On-time service performance

• Flexibility

• Configurable air freight options

• Express Clearances

• Consolidations at major gateways

• 24/7 dedicated vehicles for door to door delivery

Agility… Air Freight Sample Timeline

Day 1 Day 2 Day 3 Day 4 –Day 8 Day 9 Day 10 Day 11

Pack Departure Transit

Arrives at Residence

Load AgentArrivalCustoms

Agility…Core Competencies

Ocean Freight

• Significant purchasing power of large volume FCL and LCL cargo portfolios

• Reliable port-to-port and door-to-door transit times

• Competitive Pricing

• Ensured space allocations

• Administration of carrier contracts

• Effective routing on or off peak times

• Offered a range of value added freight management services

Agility… Ocean Freight Sample Timeline

Week 1 Week 2 Week 3- Week 7 Week 8 Week 9 Week 10

Pack

Transit

Arrives at Residence

Load Agent

Arrival

Customs

Transit

Sea Transit

Departure

Agility…Core Competencies

Road Freight

• More than 1000 scheduled departures per week

• Door to Door with no stops in between

• Transit time are measured in hours

• Road freight services than span entire regions

Customs Clearance

• Customs experts in 120 different countries

• Reduces cycle times

• Improves shipment visibility

• Lowers costs

• Electronically integrated customs clearance into global distribution network

Agility… Road Freight Sample Timeline

Day 1 Day 2 Day 3 - Day 8 Day 9 Day 10

Pack Transit

Arrives at Residence

Load Agent

Agility…Core Competencies

Infrastructure

• 10 million square meter of environmental controlled warehousing

• 800,000 pallet storage positions

• 5,550,000 square meters of open yard storage

• 8,000 vehicle fleet

• 550 offices

• 36,000 employees

Relocation Services

Agility…Overview

Flexibilty

• Relocation services on a full service basis or as a supplement to existing program

• No volume requirements

• No transaction fees

• Use the best and most cost effective relocation vendors in over 120 countries

Costs Savings

• Leverage the buying power and capabilities of a truly healthy global company

• Lower transaction cost through a totally independent provider

• Save valuable time and energy through singe source accountability

Agility…Relocation Services

International

• Transferee Counseling

• Cross Cultural Training

• Destination Services

• Banking Services

• Household goods transportation

• Property Rental Management

• Temporary Housing

• Visa/Passport Procurement

• Tax and Expense Management

• Cost of Living Analysis

• Inbound Auto Lease/Purchase

 

Domestic

• Home Sale Transactions

• Marketing Assistance

• Home Purchase Assistance

• Mortgage Assistance

• Property Rental Management

• Destination Services

• Rental Assistance

• Temporary Housing

• Household goods transportation

• Cost of Living Analysis

• Tax and Expense Management

Agility…Service Delivery Model

Real Estate Center

Move Center

Expense Center

Mortgage Center

Relo

Info

System

Ops. MgmtAcct MgmtClient Contact

Transferee

Counselor

Agility…Service Process Flow

Client initiates EE: name, contact info, policy benefits

Agility counsels transfereeon policy, process, roles

Marketing Assistance / BPOs

Home marketingcontinues until home is sold

Home Finding / Home Purchase Asst.

Buyer issecured

Does buyer qualify?

Does thesale to resalebuyer close?

Home is managed in inventory program

Final reconciliation statement.Client reimburses Agility for selling, carrying, and interest costs

Household Goods Transportation

Temporary Housing

Yes

Yes

No

No

Expense management and tracking set up in RIS

Agility inputs Client Policy into RIS.

Agility buys home from EE

Destination Services

Origin Services / BVO

Agility notifies Client of need for exceptions

Weekly Agility receives allClient relo vendor invoices and EE expense rpts.

Agility audits invoices and expense rpts to policy, math, and receipts

Agility generates weekly disb. rpt. to Client

Agility establishes budget per Tier / EE

Client wires expense funds to specified account

Agility cuts checks EEs weekly - vendors

monthly

Agility sendschecks to EEs

Funds are received

Weekly Agility deductspaid expenses from EEbudget accrual and reports to Client HR

Expense Mgmt. and Tracking

Counseling and Account Mgmt.

Agility…Corporate Housing

Agility…Client Benefits

Flexibility & Cost Savings

• Source the best housing options for each move with complete network independence

• Lease execution and options for outlying and remote areas

• No defined structure, client structured models

• No vacancy costs

• Single source accountability

• No fees