copyright © 2015 pearson education ltd. chapter 9: foundations of group behavior 9-1
TRANSCRIPT
Copyright © 2015 Pearson Education Ltd.
Chapter 9: Foundations of Group Behavior
9-1
Copyright © 2015 Pearson Education Ltd.
Groups
Groups can be either formal or informal. Formal groupsInformal groups
Social Identity Theory
LO 1
9-2
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Group DevelopmentLO 2
9-3
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LO 2
9-4
Group Effectiveness
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Role
a set of expected behavior patterns attributed to someone occupying a given position in a social unit. Role perception Role expectations
Psychological contract Role conflict
LO 3
9-5
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Norms & Status
Norms – acceptable standards of behavior within a group that are shared by the group’s members.
Status – a socially defined position or rank given to groups or group members by others. Status characteristics theory
LO 4
9-6
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Group Size
Group size affects the group’s overall behavior. Large groups Smaller groups Social loafing – the tendency for
individuals to expend less effort when working collectively than alone.
LO 5
9-7
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Cohesive GroupsLO 6
9-8
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Group Decision MakingStrengths :
More complete information and knowledge Increased diversity of views Increased acceptance of solutions
Weaknesses : Time consuming Conformity pressures Dominance of a few members Ambiguous responsibility
LO 8
9-9
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Grouthink & Groupshift
Groupthink – situations in which group pressures for conformity deter the group from critically appraising unusual, minority, or unpopular views.
Groupshift – a change between a group’s decision and an individual decision that a member within the group would make.
LO 8
9-10
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Brainstorming &Nominal Group Technique
Brainstorming can overcome pressures for conformity.
The nominal group technique - restricts discussion or interpersonal communication during the decision making process.
LO 9
9-11