copyright © 2014 prosci inc. all rights reserved. 1 please read and then delete this slide this...

32
Copyright © 2014 Prosci Inc. All rights reserved. 1 Please read and then delete this slide This template is provided as a guideline only for change management presentations. Only headings are provided. See Prosci’s toolkit for additional information. The sequence of this presentation is a suggestion only. Prepare your story in a way that makes sense to you and your audience. IMPORTANT INSTRUCTIONS Be sure to “Save As” a different file name before you begin. If you overwrite the original file, you will no longer be able to access the blank template. License terms: Rights to use these templates and assessments are governed by the terms of the Single-Use License to the Prosci® Change Management Toolkit. With the purchase of the Toolkit, you are entitled to use these tools on projects that you support. Reproduction and distribution to individuals inside or outside of your organization who do not have a Single-User License to the Prosci® Change Management Toolkit is expressly prohibited. Contact Prosci at +1 970-203-9332 with questions. Simply delete this box to begin.

Upload: gyles-alexander

Post on 22-Dec-2015

220 views

Category:

Documents


0 download

TRANSCRIPT

Copyright © 2014 Prosci Inc. All rights reserved. 1

Please read and then delete this slide

This template is provided as a guideline only for change management presentations. Only headings are provided. See Prosci’s toolkit for additional information.

The sequence of this presentation is a suggestion only. Prepare your story in a way that makes sense to you and your audience.

IMPORTANT INSTRUCTIONS

Be sure to “Save As” a different file name before you begin. If you overwrite the original file, you will no longer be able to access the blank template.

License terms:

Rights to use these templates and assessments are governed by the terms of the Single-Use License to the Prosci® Change Management Toolkit. With the purchase of the Toolkit, you are entitled to use these tools on projects that you support. Reproduction and distribution to individuals inside or outside of your organization who do not have a Single-User License to the Prosci® Change Management Toolkit is expressly prohibited. Contact Prosci at +1 970-203-9332 with questions.

Simply delete this box to begin.

Copyright © 2014 Prosci Inc. All rights reserved. 2

Project description and background

• Keep it brief! Remember to start with a compelling story of why change management is important to the success of your change and the risk of not managing the people side of the change. Include the risk to the organization if this change is poorly managed.

Address the pain points of your audience and what they care about (e.g., executives will focus on financials)

Copyright © 2014 Prosci Inc. All rights reserved. 3

Connecting change management to business results

• Connect CM to financials

Make a clear statement of how change management directly impacts the value and financials for this project. Use tools, graphs and others methods that help your audience understand how change management impacts your project objectives and return on investment.

Remember that the objective of managing the people side of change is to achieve business results on time and on budget; however, your audience will not automatically make this connection.

Copyright © 2014 Prosci Inc. All rights reserved. 4

Change characteristics

• Gather highlights from the change characteristics assessment including how many employees, how many groups, type of change, magnitude of the change, etc. – do not use the “score” from the assessment since that is only meaningful to you and not your audience.

Copyright © 2014 Prosci Inc. All rights reserved. 5

Impact assessment by group

• If you cut and paste from the Impact Index tool, use the command “paste special” in PowerPoint and then select “picture.”

Copyright © 2014 Prosci Inc. All rights reserved. 6

Organizational attributes

• Provide the top 2 or 3 insights about your organization that makes it change ready or change resistant.

Copyright © 2014 Prosci Inc. All rights reserved. 7

Risk assessment grid

Medium risk High risk

Low risk Medium risk

Change characteristics

OrganizationalAttributes

Changeresistant

Change ready

SmallIncremental

LargeDisruptive

Copyright © 2014 Prosci Inc. All rights reserved. 8

Unique risks and challenges

• Study the results of the Impact Index (your assessment results) and select a few specific areas to discuss here. If your summary page had high-risk (red-shaded) scores, talk specifically about why, and highlight these risks in your presentation.

Copyright © 2014 Prosci Inc. All rights reserved. 9

Potential consequences to the organization if this change is poorly managed

• Brainstorm what may occur to the organization if this change is poorly managed. What is the risk to the organization if this change fails?

Copyright © 2014 Prosci Inc. All rights reserved. 10

Team structure and sponsor model

• Create your combined team structure and sponsor model

Copyright © 2014 Prosci Inc. All rights reserved. 11

Anticipated points of resistance

• Where do you expect to encounter resistance and why?

• Consider combining with the special tactics slide (next slide)

Copyright © 2014 Prosci Inc. All rights reserved. 12

Special tactics for this change by group

• What tactics might I employ early in the project to prevent this “anticipated resistance” from occurring?

Copyright © 2014 Prosci Inc. All rights reserved. 13

Change management team preparation strategies

• What type of training will your team need in change management?

• What components of change management represent the largest gaps for your team?

Copyright © 2014 Prosci Inc. All rights reserved. 14

Sponsor assessment diagram

• This diagram is the number one predictor of success or failure for a project. Take your time and be candid with your assessment.

Copyright © 2014 Prosci Inc. All rights reserved. 15

Unique sponsorship challenges

• Summarize your sponsorship issues from the sponsor assessment diagram and from the Impact Index.

Copyright © 2014 Prosci Inc. All rights reserved. 16

Steps for educating sponsors

• How will you prepare your business leaders to be effective sponsors?

Copyright © 2014 Prosci Inc. All rights reserved. 17

Communications plan target audiences

• These audiences should be the same as those identified as your “impacted groups” from the assessment exercise.

Copyright © 2014 Prosci Inc. All rights reserved. 18

Communication plan

• You may choose to complete the template on the CD (Managing Change tab), but for your presentation, find a creative way to illustrate how you will deploy your communications.

Copyright © 2014 Prosci Inc. All rights reserved. 19

Sponsor roadmap

• Be sure to address the issues identified in the sponsor assessment diagram.

• You may choose to complete the template on the CD (Managing Change tab), but for your presentation, find a creative way to illustrate the key sponsor activities.

Copyright © 2014 Prosci Inc. All rights reserved. 20

Coaching plan

Copyright © 2014 Prosci Inc. All rights reserved. 21

Coaching training agenda

Copyright © 2014 Prosci Inc. All rights reserved. 22

Identifying resistance (what will resistance look like)

Copyright © 2014 Prosci Inc. All rights reserved. 23

Resistance management plan

Copyright © 2014 Prosci Inc. All rights reserved. 24

Training plan

Copyright © 2014 Prosci Inc. All rights reserved. 25

Steps for integration with project plan

Copyright © 2014 Prosci Inc. All rights reserved. 26

Collecting employee feedback

Copyright © 2014 Prosci Inc. All rights reserved. 27

Auditing compliance

Copyright © 2014 Prosci Inc. All rights reserved. 28

Corrective action process

Copyright © 2014 Prosci Inc. All rights reserved. 29

Recognizing and celebrating success

Copyright © 2014 Prosci Inc. All rights reserved. 30

Next steps to complete change management planning

Copyright © 2014 Prosci Inc. All rights reserved. 31

Next steps with the project team

Copyright © 2014 Prosci Inc. All rights reserved. 32

Next steps with the project sponsor