copyright 2010, women’s leadership coaching inc. wen leadership webinar series guest speaker:...

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Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department Chair Briggs & Veselka Co. Facilitator: Jo Miller CEO Women’s Leadership Coaching, Inc. Managing Others, With or Without Direct Authority

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Page 1: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

Guest Speaker:

Meresa S. Morgan, CPAAudit Shareholder and Audit Department ChairBriggs & Veselka Co.

Facilitator:

Jo MillerCEOWomen’s Leadership Coaching, Inc.

Managing Others, With or Without Direct Authority

Page 2: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

Christine R. SprayPresident, Strategic Catalyst, Inc.

Program Development, Board Member of WENWestside Chapter, Former Board Member WEN

After working in industry and public accounting leadership management roles with start-up, restructuring and growth responsibilities, Christine recognized that by aligning business goals with marketing, human resource and business development strategies, mid-sized organizations could leverage their business opportunities as successfully as companies with far greater resources.

Page 3: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

The Women's Energy Network

Women’s Energy Network (WEN) is an international organization of professional women who work across the energy industry value-chain. WEN was established in 1994 with six women.  At the close of 2009, that number had risen to over 900 members throughout Texas and Louisiana.

www.wenhouston.org

Page 4: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

The Women's Energy Network

WEN’s mission is to develop programs to provide networking opportunities and foster career and leadership development of women who work in the energy industries. WEN’s vision is to be the premiere organization for professional women who work in the energy industry, with chapters in every major energy hub worldwide. WEN chapters are currently in Houston, North Texas covering Dallas & Fort Worth, and Southeast Louisiana covering Baton Rouge & New Orleans.

www.wenhouston.org

Page 5: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

How many people are joining your group today?

Please send your list with names and emails to:

[email protected]

Page 6: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

Jo Miller, CEOWomen’s Leadership Coaching Inc.

• 12 years providing leadership coaching and seminars

• Coached hundreds of women worldwide

• Seminars for women’s networks at Intel, Oracle, KPMG, Alcatel-Lucent, Nortel, Rockwell Collins, UBS, and more

• Silicon Valley’s “Women of Influence”, 2008

• www.womensleadershipcoaching.com

Page 7: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

Meresa S. Morgan, CPA Audit Shareholder & Audit Dept. ChairBriggs & Veselka Co.

• Oversees the Briggs & Veselka’s benefit plan audit practice which

represents an important niche speciality for the firm in servicing oil and gas companies in the Houston area. Morgan oversees the firm’s efforts in keeping these clients abreast of the latest issues regarding DOL compliance.

• Chairperson for Briggs & Veselka’s audit practice and serves on the firm’s executive committee.

• Serves on the board and is President of the Women’s Finance Exchange, and actively involved in The Entrepreneurship Institute, which serves the small to middle market entrepreneurial privately-help companies in the Houston area.

• Serves on BKR International’s Employee Benefit Plan Auditing Committee and its Emerging Leader’s Committee.

Page 8: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

Meresa S. Morgan, CPA Audit Shareholder & Audit Dept. ChairBriggs & Veselka Co.

• Member of the Lone Star Council of the American Society of

Pension Actuaries and the ERISA Industry Group of Houston.• Member of the Texas Society of Certified Public Accountants, and

involved with its Houston Chapter.• Holds a B.S.B.A. in Accounting from Auburn University• Enjoys traveling, family gatherings and relaxing with her husband

on their farm in South Mississippi.

Page 9: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

What are you currently responsible for?

Page 10: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

THE EMERGING LEADER’S QUANDARY:

You can’t get a higher level job without leadership experience…

But you can’t get the experience without the job.

Page 11: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

Managing Others, With or Without Direct Authority

In this webinar:

Myth-bustingTaking on “The Management Challenge”6 steps for managing others, with or without

direct authority.

Page 12: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

A woman recently asked:

1) How do I know if I would make a good leader?

2) Can you learn to be a good leader?

Page 13: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

A woman recently asked:

1) How do I know if I would make a good leader?

2) Can you learn to be a good leader?

Page 14: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

A woman recently asked:

1) How do I know if I would make a good swimmer?

2) Can you learn to be a good swimmer?

Page 15: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

Myth #1: Leaders are born, not made.

(and that there is a way to predict whether you will be good at this without actually trying it.)

Page 16: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

Were you a ‘natural’ when it came to leading others? Or did you learn along the way?

Page 17: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

Myth #2: That if you could just attain the next-level

job, people would know that you are in charge, and follow you.

Page 18: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

“There is a myth that the higher you go in the organization and the more positional authority you gain, that you just have to say “do it” and

people get it done.

I hate to bust your bubble.”

-Dr Cecilia Kimberlin, VP QA, Regulatory Affairs and Compliance, Abbott

Page 19: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

Managing Others, With or Without Direct Authority

The quickest and best way to develop management skills is to volunteer to manage a project, a team, an event, process, etc.

Page 20: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

“I wouldn’t be in the position I am in if I hadn’t had the courage to step

into leading activities that were not in my area of expertise.”

- Meresa Morgan

Page 21: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

A Management Challenge

Volunteer to manage a:•Work project•Task force or committee•Charity drive•Team event•Family event•Conference•Professional association.

Challenge: Complete the assignment by managing, not doing, the work.

Page 22: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

What is an example of a time you volunteered to lead something that was beyond the responsibilities of your role? What did you learn?

Page 23: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

What top tips do you have for anyone who wants to transition from “doing the work” to “managing the work”?

Page 24: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

6 Steps for Managing Others, With or Without Direct Authority

Step 1: Describe the overall vision or objective

Page 25: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

Can you share an example of how you have communicated a vision or objective to others, and gained their buy-in?

Page 26: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

6 Steps for Managing Others, With or Without Direct Authority

Step 1: Describe the overall vision or objective Step 2: Co-create clear expectations

Page 27: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

What tips can you offer for working with others to set expectations for work to be performed?

Page 28: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

6 Steps for Managing Others, With or Without Direct Authority

Step 1: Describe the overall vision or objective Step 2: Co-create clear expectationsStep 3: Co-create accountability

Page 29: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

How do you like to set up and manage accountability?

Page 30: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

6 Steps for Managing Others, With or Without Direct Authority

Step 1: Describe the overall vision or objective

Step 2: Co-create clear expectations

Step 3: Co-create accountability

Step 4: Challenge them to deliver with a high standard of excellence

Page 31: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

What does this look like, in your firm?

Page 32: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

6 Steps for Managing Others, With or Without Direct Authority

Step 1: Describe the overall vision or objectiveStep 2: Co-create clear expectations

Step 3: Co-create accountability

Step 4: Challenge them to deliver with a high standard of excellence

Step 5: Give frequent feedback

Page 33: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

How do you give feedback when people are performing well?

How do you give feedback when they are not performing well?

Page 34: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

6 Steps for Managing Others, With or Without Direct Authority

Step 1: Describe the overall vision or objectiveStep 2: Co-create clear expectations

Step 3: Co-create accountability

Step 4: Challenge them to deliver with a high standard of excellence

Step 5: Give frequent feedback

Step 6: Celebrate their success!

Page 35: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

What do you do, to celebrate success?

Page 36: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

6 Steps for Managing Others, With or Without Direct Authority

Step 1: Describe the overall vision or objectiveStep 2: Co-create clear expectations

Step 3: Co-create accountability

Step 4: Challenge them to deliver with a high standard of excellence

Step 5: Give frequent feedback

Step 6: Celebrate their success!

Page 37: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

What to do when things go off-track:

• Return to the list of six steps • Assess which one may be lacking, and

take action.

Page 38: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

What additional things can a good manager do when things go off-track?

Page 39: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

6 Steps for Managing Others, With or Without Direct Authority

Step 1: Describe the overall vision or objectiveStep 2: Co-create clear expectations

Step 3: Co-create accountability

Step 4: Challenge them to deliver with a high standard of excellence

Step 5: Give frequent feedback

Step 6: Celebrate their success!

Page 40: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

EXERCISE:

1) Identify a ‘Management Challenge’ to take on

2) Plan how you will use the 6 steps for managing others.

Page 41: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

AQ&

Page 42: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

Meresa’s 4 Keys to Success1. Have the courage to put yourself out

there.  It is ok to show some humility.

2. Demonstrate respect for and embrace others points of view

3. Empower team members

4. Give credit and recognition frequently for successes

Page 43: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

Become a WEN Member!

www.wenhouston.org

Page 44: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

How many people joined your group today?

Please send your list with names and emails to:

[email protected]

Page 45: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

This presentation will be available in 24 hours at:

www.womensleadershipcoaching.com/wenwebinar5.htm

Available for 30 days.

Page 46: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

Give us your feedback!

You will receive a survey requesting your feedback on this webinar.

Page 47: Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series Guest Speaker: Meresa S. Morgan, CPA Audit Shareholder and Audit Department

Copyright 2010, Women’s Leadership Coaching Inc. WEN Leadership Webinar Series

Discussion Questions

1. What are potential ‘Management Challenge’ assignments you could take on?

2. What are ways to begin an initiative so that the team are on the same page?

3. What are some effective ways to encourage and motivate others, in the course of day-to-day work?

4. What are effective ways to re-direct others when they are not performing to expectations?