copyright 2009, women’s leadership coaching inc. 1 poised for leadership workshop discover what it...

Copyright 2009, Women’s Leadership Coaching Inc.

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Poised For Leadership WorkshopDiscover what it really takes to break through into leadership

May 24, 2010San Francisco, CaliforniaRegister for $269 at www.WomensLeadershipCoaching.com

Sponsored by:


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SUCCEEDING AS AN AGENT OF CHANGE

Betty Chan-Bauza, Vice President, Corporate Strategy, LifeLock

Jo Miller, CEO, Women’s Leadership Coaching Inc


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Corporate Subscribers


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Jo Miller CEO, Women’s Leadership Coaching Inc

•11+ years providing leadership coaching and seminars

• Coached hundreds of women worldwide

• Seminars for women’s networks at Intel, Oracle, Alcatel-Lucent, Nortel, Rockwell Collins, UBS, and more

•Silicon Valley’s “Women of Influence”, 2008


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Betty Chan-BauzaVice President, Corporate Strategy, LifeLock

•Joined LifeLock in 2007 and has held various Vice President roles including Operations, Product and Strategy, overseeing new product development, product marketing, and market intelligence. •Now leads the company’s strategic initiatives for new growth.•In the 17 years leading up to LifeLock, held a series of increasing management responsibilities ranging from product, project, business operations, and business development focusing on two industries: Wireless Telecommunications and Electronic Payment Processing.


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Betty Chan-BauzaVice President, Corporate Strategy, LifeLock

•Bachelor of Science in Industrial Engineering at Bradley University.

•Enjoys cooking and good food and wine, traveling near and far, hiking scenic locations and trails, and reading (mostly mysteries).

•Her family consists of a loving and supportive husband and one loving and no questions-asked 13 year old Westie dog.


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You recently moved into the role of Vice President of Corporate Strategy. What are you now responsible for?


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What is a Change Agent?

A change agent is someone who acts as a catalyst for change.

Their goal is to make change stick.


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What is your definition of ‘Change Agent’?


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Two Types of Change Agent

1) A leader brought in with a mandate to lead change. They are given the authority, title and backing to make change happen.

2) A person who seizes an opportunity to make a difference, regardless of their job.


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In your new role, what types of changes are you leading?


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In the past, when you weren’t in a job that conferred authority to be a change agent, were there times you decided to be one anyway? Can you give us an example?


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4 Qualities of a Change Agent

• Future-oriented


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• Future-oriented• Courageous


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• Future-oriented• Courageous• Action-oriented


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• Future-oriented• Courageous• Action-oriented• Understands people


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Do any of these four characteristics come naturally to you?

Are there any you needed to work on?


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1. Future-oriented

• Observe the current business environment, and recognize trends

• Look into the future • Envision where a team, organization, business, product,

or process could be• See solutions where others see problems• Articulate a vision of the future so that it seems attainable• Get others engaged and excited.


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A change agent looks to the future, and says “Here’s where we need to be”.

What tips can you share, for being future-oriented?


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2. Courageous

• Willing to take risks, and voice opinions that may be unpopular

• Able to call out endemic problems, i.e. ‘name the elephant in the living room’ and champion a solution

• Champion new ways of doing things, when faced with “but we’ve always done it this way”

• Persist with a course of action before results are noticeable.


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Being a change agent takes courage. What does that look like, to you?


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Have there been times you took a risk, and messed up or failed? What happened? How did you bounce back?


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3. Action-oriented

• Understanding the big picture and the details, all at once• Identifying “What do we need to do, to get there?”• Taking a big vision and breaking it into goals, and a plan.


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A change agent identifies “What do we need to do, to get there?”. How do you go about doing that, in practice?


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4. Understands people

• Knows what motivates people to act… or to not act• Knows what’s important to people• Can motivate, engage, and bring out the best in others• Know when to ‘step on the gas’ and when to ease up• Understands the source of peoples’ objections and

resistance, and how to work productively with them.


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What advice can you give on how to sell a vision to those whose alignment is needed for an initiative to succeed, especially when that vision is bold or controversial?


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EXERCISE:

1) Identify an area in which would benefit from your acting as a change agent.

2) Take time to think about:• Where do we need to go?• What must I do, to be courageous and take risks?• What will it take to get there?• Who will I need to get on board, and how will I get them on board?


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Q&A


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2009 American Business Award winner: People’s Choice Stevie Award for Favorite New Product, and Favorite New Service for LifeLock’s TrueAddress.


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2009 American Business Award winner: People’s Choice Stevie Award for Favorite New Product, and Favorite New Service for LifeLock’s TrueAddress.


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Betty’s Keys to Success

1) Do not let other people define you in both life and work

2) Be inquisitive: ask questions, but stop to listen to the answers

3) Do not take it personally.


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6/22, Managing Others, With or Without Direct Authority

Carla D. Brockman, Vice President Corporate Governance and Assistant Secretary, Devon Energy Corp.

•A leader is someone who makes a greater difference than one person can make alone, and this does not require the authority of a leadership job title.•Learn how to motivate, engage and inspire individuals and teams, regardless of whether they report directly to you.


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Poised For Leadership WorkshopDiscover what it really takes to break through into leadership

May 24, 2010San Francisco, CaliforniaRegister for $269 at www.WomensLeadershipCoaching.com

Sponsored by:


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Today’s slides and recording will be posted within 24 hours to:

http://www.womensleadershipcoaching.com/

emerging_saa.htm


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Discussion Questions

1. What opportunities are there in your company, for you to act as a change agent?

2. What are examples of someone communicating a vision ofthe future?

3. In your company culture, how do people effectively take risks and suggest new ways of doing things?

4. What are ways to take a big vision and turn it into goals, and a plan?

5. What are ways to motivate and engage others to get on board with a new initiative?

copyright 2009, women’s leadership coaching inc. 1 poised for leadership workshop discover what it...

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