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Copyright © 2009, 2011, 2012, 2013, 2014 Patricia A. Fennell
ALBANY HEALTH MANAGEMENT ASSOCIATES, INC.
Patricia A. Fennell, MSW, LCSW - R, PresidentJon S. Rice, LCSW-R, Sr. Clinician / OMH Program Specialist 2
Web site: www.albanyhealthmanagement.com_____________________________________________________
Re-Integrating Care: Applying Fennell’s Four Phase (FFPT™)
Chronic Illness Management System to Achieve Desirable
Outcomes
New York State Care Management CoalitionMay 13, 2015
Agenda
• Paradigm Shift in Healthcare: Acute to Chronic Illness
• Physical and Mental Health: False Dichotomy
• Chronic Illness (CI) and the Four Phases
• The Need for Applying the Phase Model
Copyright © 2009, 2011, 2012, 2013 ,2014 Patricia A. Fennell
Paradigm Shift in Medicine
• 20th century: focus on acute illness;21st century: focus on chronic illness
• Chronic vs. acute care• Necessity of chronic care models• Chronic comprehensive care management
vs. clinical treatment
Copyright © 2009, 2011, 2012, 2013, 2014 Patricia A. Fennell
Chronic vs. Acute Illness
• Chronic illness can be difficult to define, measure and treat
• Medicine has not adapted to a CI model of care - Pts. often fare poorly in acute care
• Client needs vary over the duration and phase of the illness
• Clients suffer from social stigma, economic losses, and lack of knowledge and understanding about their conditions
• Everyone becomes frustrated with the unpredictability and chronicity of symptoms
Copyright © 2009, 2011, 2012, 2013, 2014 Patricia A. Fennell
Increased Prevalence of Chronic Illness Worldwide
• Advances in public health• Advances in medical care • Aging population
Copyright © 2009, 2011, 2012, 2013,2014 Patricia A. Fennell
4 Groups of Chronically Ill
• Acute illness survivors with managed symptoms (cancer, cardiovascular disease, post-viral syndromes)
• Traditional chronic (depression, MS, FM, asthma, lupus)
• “Persistent acute” (HIV/AIDS, stroke)• Natural consequences of aging in an aging
population
Copyright © 2009, 2011, 2012, 2013, 2014 Patricia A. Fennell
Soma or Psyche? Yes
• Physical and mental health – A false dichotomy
• Physical health problem-look for the psychological components
• Psychological/Situational problem-look for the physical components
Copyright © 2009, 2011, 2012, 2013, 2014 Patricia A. Fennell
Why use an Integrated and Phase Approach with Chronic Illness?
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
Just the Facts
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• About ½ of all adults (117 million) have one or more chronic conditions.*
• One out of four adults has two or more chronic conditions.*
• Seven of the top ten causes of death in 2010 were chronic diseases (heart disease and cancer accounted for 48% of all deaths)**
* Ward BW, Schiller JS, Goodman RA. Multiple chronic conditions among US adults: a 2012 update. Prev Chronic Dis. 2014;11:130389. DOI: http://dx.doi.org/10.5888/pcd11.130389
**Centers for Disease Control and Prevention. Death and Mortality. NCHS FastStats Web site. http://www.cdc.gov/nchs/fastats/deaths.htm. Accessed December 20, 2013.
Kids and Chronic Illness?
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• Among adults, half of all mental, emotional and behavioral disorders were first diagnosed by age 14 and three-quarters by age 24.8*
• 2009-2010: Nearly one of five youths, aged 2-19, was obese (Body Mass Index equal or greater than 95th percentile)**
* Kessler RC, Berglund P, Demler O, Jin R, Merikangas KR, Walters EE. (2005). Lifetime prevalence and age-of-onset distributions of DSM-IV disorders in the National Comorbidity Survey Replication. Archives of General Psychiatry, 62(6):593-602.
** Centers for Disease Control and Prevention. NCHS Data on Obesity. NCHS Fact Sheet Web site. http://www.cdc.gov/nchs/data/factsheets/factsheet_obesity.htm. Accessed December 20, 2013.
The Bottom Line
• The costs of chronic illness account at least 78% of all healthcare spending.
• Cost is over a trillion dollars per year.
Anderson, G. 2004. “Medicare and Medicaid are programs for people with chronic illnesses…but do not know it.” Presentation. General Accounting Office, February 5, 2004.
Copyright © 2009, 2011, 2012, 2013, 2014 Patricia A. Fennell
Soma and Psyche - Example
Copyright © 2009, 2011, 2012, 2013, 2014 Patricia A. Fennell
Terri Dome, a successful international business executive for a major movie studio in California, had it all, until her heart was ravaged by the effects of treatments she had received years before for a childhood cancer...
We used the latest advancement in treatment and technology... and our doctors’ vast knowledge and experience. In February 2009, Terri had a heart transplant...
Terri is now making the most of her new life, reaching out to counsel other women with heart disease...
Chronic Mental/Physical Illness and the Fennell Four Phase Model
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
Philosophy of the Phase Method
• A Systemic Approach• False Dichotomies• The Phenomenon of Chronicity• Traumatization and Chronicity• The Integration Assumption • Palliation • Clinician as Active Equal Participant
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
Trauma Types
• Disease/Syndrome Trauma• Iatrogenic Trauma• Cultural Trauma• Vicarious Trauma
• Pre-Morbid / Co-Morbid Trauma
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
Socio-Cultural/Quality of Life Factors
• Cultural Intolerance of Suffering• Cultural Intolerance of Ambiguity• Cultural Intolerance of Chronic vs. Acute
Syndromes• Pre-existing Cultural Climate Toward
Chronic Syndromes• Media • Initial Syndrome Illegitimacy and
Subsequent EnculturationCopyright © 1998, 2011, 2012, 2013, 2014
Patricia A. Fennell
Traditional Disability vs. Chronic Conditions
• Chronic conditions on a continuum• Static vs. dynamic disability/illness
– Fixed disability– Relapse and remission– Waxing and waning
• Legal definitions of disability/chronic illness• Social or colloquial definitions
– Disability– Illness– Disease/condition/syndrome
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
The Four Phases of Chronic Change
The Smith Family’s Story: Survivors of Mental and Physical Illness
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
Phase I – Trauma / Crisis•Physical/Behavioral Domain
– Coping stage– Onset stage– Acute / emergency stage
•Psychological Domain– Loss of psychological control / ego loss– Intrusive shame, self-hatred, despair– Shock, disorientation, dissociation– Fear of others, isolation, mood swings
•Social/Interactive Domain– Others experience shock, disbelief, revulsion– Vicarious traumatization– Family / organizational maturation– Suspicion / support continuum
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
Phase II –Stabilization/ Normalization
Failure•Physical/Behavioral Domain
• Plateau• Stabilization
•Psychological Domain• Increased caution/secondary wounding• Social withdrawals, social searching• Service confusion / searching• Boundary confusion
•Social/Interactive Domain• Interactive conflict / cooperation• Vicarious secondary wounding• Vicarious traumatic manifestation• Normalization failure
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
Phase III – Resolution• Physical/Behavioral Domain
– Emergency stage diminishment / improvement– Continued plateau / stabilization– Relapse
• Psychological Domain– Grief reaction / compassion response– Identification of pre-crisis – “self”– Role/identity experimentation– Returning locus of control– Awareness of societal effects– Spiritual development
• Social/Interactive Domain– Breaking silence / engulfment in stigma– Confrontation– Role experimentation – social, vocational– Integration / separation / loss of supporters
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
Phase IV – Integration• Physical/Behavioral Domain
– Recovery stage– Continued plateau / improvement / relapse
• Psychological Domain– Role / identity integration– New personal best– Continued spiritual / emotional development
• Social/Interactive Domain– New / reintegrated supporters– Alternative vocation / activities
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
Integrating the Four Phases in today’s system of care
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
Copyright ©2011, 2012, 2013, 2014 Patricia A. Fennell
Gearing Up for Change
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
Managed Care
DSRIP
Health Homes
For What are We Gearing Up?
• Physical and behavioral health to be integrated*
• Clients’ recovery goals will be supported* • Cross-systems communication/case
planning**
* Medicaid Redesign Team Behavioral Health Managed Care Update, Webinar, May 18, 2013
**Children’s MRT Behavioral Health Subcommittee : Performance Measure Recommendations, 2011
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
Adapted from Concepts presented by Medicaid Redesign Team Behavioral Health Managed Care Update, Webinar, May 18, 2013Copyright © 1998, 2011, 2012, 2013, 2014
Patricia A. Fennell
Fewer Hospitalizations &
Cost Savings
Recovery
Integrated Care
Community
Supports
How to put the Four Phase Model to work?
• Assess and diagnose mental and physical health
• Phase Placement Assessment• Consider and tailor interventions based on
diagnosis and Phase Placement• Match psych and physical interventions to
Phase• Multidisciplinary Phase-based application
Medicaid Redesign Team Behavioral Health Managed Care Update, Webinar, May 18, 2013
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
The Chronic Illness WorkbookUsing her extensive experience with chronic illness clients, Patricia Fennell has created an original, comprehensive, research-validated approach that brings clarity and order to what feels like an unmanageable and isolating experience.
For more information or to order, visit:www.AlbanyHealthManagement.com
or contact: [email protected]
Availablefrom
Albany Health Management Publishing
ISBN: 13 978-0-9796407-1-1© 2012 Copyright ©2012, 2012, 2013. 2014
Patricia A. Fennell
http://www.keepcalm-o-matic.co.uk/p/who-you-gonna-call-ghostbusters-2
Copyright © 1998, 2011, 2012, 2013, 2014 Patricia A. Fennell
For More Information:For further information on the following please contact
AHMA at---
communications@albanyhealthmanagement.comwww.albanyhealthmanagement.com
• certification in the FFPT™ approach• instrumentation/ CHAI, Pcat, Fennell Phase
Inventory™ • research projects• books and related articles• clinical services• consulting• education and trainingCopyright ©1998, 2011, 2012, 2013, 2014
Patricia A. Fennell
Go to:www.AlbanyHealthManagement.com
Participate in the Research
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