copyright © 2005, sas institute inc. all rights reserved. aligning to business needs through it...
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Copyright © 2005, SAS Institute Inc. All rights reserved.
Aligning to Business Needs
through IT Intelligence
Bob NelsonIT Domain SpecialistSAS Customer Solutions & Alliance
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“People and their managers are working so hard
to be sure things are done right,
that they hardly have time to decide if they are
doing the right things.”
Stephen R. Covey
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The Steps to Deliver IT Intelligence
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Increase of financial accountability and visibility
Alignment between IT services and costs
Organization resource growth
Workforce planning and increased mobility
Communicating IT’s value
Aligning IT and BusinessCompelling Organization Issues
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The Business Organization’s View of IT . . .
IT must provide an environment which enables…
cost effective transactions...
at service levels acceptable to the organization.
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How IT Supports the Organization Strategy
Business Drivers
BusinessAlignment
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Capacity Optimization
Performance Management
Characterization and Forecasting of Workloads
Intelligent Deployment
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IT Value Management
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Service Optimization
Service Transparency
Process Streamlining
Intelligent Service Delivery
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Financial Optimization
Financial Transparency
Cost Reporting/Recovery
Intelligent Financial Modeling
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Performance Optimization
Executive Portal/Dashboard
Performance Scorecard
Intelligent IT Management
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Track the trend of total
IT cost to transaction costs.
View Key Performance Indicators by critical applications, key infrastructure components, LOB consumption, and more
Monitor actual IT spend to budgets
Alert to pending degraded service from
insufficient capacity
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SAS® Enterprise Intelligence PlatformEnabling SAS IT Intelligence
Financial
Service
Capacity
Capacity Optimization
Financial Optimization
Service OptimizationFinancial
Resource
Business
Services
Enterprise Data Data Reduction Intelligence
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The Steps to Deliver IT Intelligence
Process
Process
TechnologyTechnology
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