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Training courses 2019 ACADEMY ConVista and Faktor Zehn Academy

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Training courses 2019

ACADEMY

ConVista and Faktor Zehn Academy

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

© ConVista Consulting AG 2019 2

ConVista and Faktor Zehn training courses in 2019

The ConVista and Faktor Zehn Academy would like to offer you an

ideal professional development.

This brochure is intended to give you detailed information on the

courses available in the disciplines of processes, technology and

methodology.

The training courses are mostly held by colleagues who have

plenty of experience in the respective fields and want to pass

their knowledge on to you.

Some of the training sessions that are held in German are sche-

duled. If you are interested in joinging these trainings you can

sign up in our self-service portal. You can find the link to the re-

gistration and a guideline in loop at the ConVista Academy page.

Otherwise please contact the Academy team to set up a training

and discuss the further procedure.

If you are interested in our training courses, please arrange terms

with your line manager before signing up individually or contac-

ting the Academy team.

If you would like to take part in certifications, please remember to

upload the certificate afterwards in our skillmanagement area in

SAP. In case of any questions please contact our skillmanagement

team at [email protected].

Your feedback is very important to us. It helps us to constantly

adapt our training courses to your needs. Therefore, we will

send you a survey link after the training allowing you to evaluate

the contents and the trainer. We are looking forward to your

participation.

If you have any questions or requests concerning the Academy

offerings please do not hesitate to contact us!

Your ConVista and Faktor Zehn Academy team

[email protected]

Process knowledge

Expertise in technology

Methods know-how

Expertise³

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

© ConVista Consulting AG 2019 3

Table of content

Methods 32

� Methods and soft skills 33

� Testmanagement and -automation 35

© ConVista Consulting AG 2019

Processes 4Insurance industry 5

Claims Management 5

Faktor Zehn products 9

All industries 15

Business Intelligence 15

Financials 19

Compliance 25

Customer Engagement 29

Payment transactions 30

Sales Force Management 31

Technologies 40 � SAP 41

� Basic components 41

� General components 43

� Development 45

� Basics 45

� SAP 46

� UX and Fiori 48

� Java 53

� MS Office 57

Further trainings 58

� Webinars 59

� SAP webinars 61

Organizational matters 62

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

© ConVista Consulting AG 2019 4

Processes

Insurance industry

All industries

� Claims Management

� Faktor Zehn products

� Business Intelligence

� Financials

� Compliance

� Customer Engagement

� Payment transactions

� Sales Force Management

Training offer

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

© ConVista Consulting AG 2019 5

Topics

� Claims notification

� Claims processing

� Compensation for claims

� Claims recovery

� Basic services

Claims management (overview)ON DEMAND

Processes – Insurance industry – Claims Management

Objective: A professional overview about the SAP claims management module (CM) is given. The focus is on the following dimensions:

� Processes (all lobs – life, P&C and

health) and ConVista reference models

for claims processes

� Configuration customizing

� Tools and technology

� Integration

Target audience: This training is designed for:

� Technical/Solution Consultants

� Beginners in the insurance industry with

ABAP basic knowledge

� Team/project manager

� Solution Architects

Duration:1 day

Languages:English, German

Methods used:Lecture with exercises, system-demo

Remote:on request

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

© ConVista Consulting AG 2019 6

Topics

� Claims process – P&C

� Service process – Life

� Service process – Health

� Service process – Aid

Performance and claims management: LOB functionalities

Processes – Insurance industry – Claims Management

ON DEMANDObjective: A professional overview about the SAP

performance and claims management (FS-CM) is

given. The focus is on the following dimensions:

� Processes (all lobs – live, P&C as well as

aid and health) and ConVista refe-

rence models for claims processes

� Configuration customizing

� Tools and technology

� Integration

Target audience: This training is designed for:

� Technical/Solution Consultants

� Beginners in the insurance industry with

ABAP basic knowledge

� Team/project manager

� Solution Architects

Duration:2 days

Languages:English, German

Methods used:Lecture with exercises, system-demo

Remote:on request

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© ConVista Consulting AG 2019 7

Topics � BDT

� BRF

� Activity Management and Workflow

� BAdIs and BAPIs

� Enhancement concepts

Claims management: Tools and technology

Processes – Insurance industry – Claims Management

ON DEMANDObjective: A professional overview about the SAP

performance and claims management (FS-CM) is

given. The focus is on the following dimensions:

� Processes (all lobs – life, P&C and

health) and ConVista reference models

for claims processes

� Configuration customizing

� Tools and technology

� Integration

Target audience: This training is designed for:

� Technical/Solution Consultants

� Beginners in the insurance industry with

ABAP basic knowledge

� Team/project manager

� Solution Architects

Duration:2 days

Languages:English, German

Methods used:Lecture with exercises, system-demo

Remote:on request

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

© ConVista Consulting AG 2019 8

Topics � FS-CM standard processe from the notice of a claim up to the claims handling and to the claims

regulation

� Non-life processes – theory and exercises

� Integration with FS-PM and FS-CD – theory and exercises

Claims Management (FS-CM)

Processes – Insurance industry – Claims Management

ON DEMANDDuration:5 days

Languages:English, German

Methods used:Lecture with exercises

Remote:on request

Objective: In this training an overview about FS-CM claims

management, processes and customizing,

integration with FS-PM and FS-CD is given.

Target audience: All persons who are interested in FS-CM and the integration of the adjoining modules

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

© ConVista Consulting AG 2019 9

Topics

� Technical and conceptual basics of Faktor-IPS

� Modeling with Faktor-IPS

� Implementation of tarifs and validations

(based on the Java codes generated by Faktor-IPS)

� Definition of insurance products

Faktor-IPS: Basics

Processes – Insurance industry – Faktor Zehn products

Duration:2 days

Languages:English, German

Methods used:Lecture with exercises, system-demo

Requirements:Java knowledge preferable, but not necessary

Objective: The participants learn the theoretical and

practical basics for contract and product

modeling as well as the definition of insurance

products with Faktor-IPS.

Target audience: Modelers of insurance products and Java developers

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© ConVista Consulting AG 2019 10

Topics

� Product templates

� Generations and adjustment levels

� Tables

� Internationalization

� Validation rules

� Multi-value-product attributes

� Policy classes without product classes, product classes without policy classes

We also offer to adjust the agenda to the individual needs of the participants.

F-IPS: advanced modeling concepts (for users and developers)

Processes – Insurance industry – Faktor Zehn products

Duration:2 days

Languages:English, German

Methods used:PowerPoint presentation with exercises, system-demo

Remote:

on request

Requirements:Content of the training „Fak-tor-IPS: Basics“ or first practical experience with Faktor-IPS, Java knowledge preferable

Objective: Participants of this training will learn advanced

modeling concepts such as multi-value attributes,

overwriting of relations and attributes and

derived unions. Further the course will address

enhanced possibilities for product definition

(templates) and opportunities to optimize the

product definition perspective. Last but not least

participants will get to know basic functions of

product changes over a period of time and learn

how to define tables.

Target audience: Modelers of insurance products

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© ConVista Consulting AG 2019 11

F-IPS Generator + Runtime (for developers)

Topics

� Faktor-IPS Runtime

� Generated Code

� Codegenerator-Options

� Automated Build

� Customer-specific data types and validations

� Testing with Faktor-IPS

� Custom AddOns (Preview of „Enhancing Faktor-IPS”)

We also offer to adjust the agenda to the individual needs of the participants.

Processes – Insurance industry – Faktor Zehn products

Duration:2 days

Languages:English, German

Methods used:PowerPoint presentation with exercises, system-demo

Remote:

on request

Requirements:Content of the training „Fak-tor-IPS: Basics“ or first practical experience with Faktor-IPS, Java knowledge

Objective: Participants of this training will learn which

code can be generated by Faktor-IPS, how

this generation can be influenced and which

possibilities the Runtime API offers as well

as programmatic options for build, test and

extensions of and with Faktor-IPS.

Target audience: Java developers using Faktor-IPS to implement insurance products

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© ConVista Consulting AG 2019 12

Faktor-IPS extension points and plugins

Topics

� Eclipse plugin development

� Faktor-IPS extension points

� Customer-specific data types

� Custom validations

� Product release wizard

� Custom IPS objects

� Formula langage extension

� ...

ON DEMAND

Processes – Insurance industry – Faktor Zehn products

Duration:2 days

Languages:English, German

Methods used:PowerPoint presentation with exercises, system-demo

Remote:

on request

Requirements:Content of the training „Fak-tor-IPS: Basics“ or first practical experience with Faktor-IPS, Java knowledge

Objective: In this training participants concentrate on

the extension points of Faktor-IPS and their

implementation within own plugins.

Target audience: Advanced Faktor-IPS users and Java developers

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

© ConVista Consulting AG 2019 13

Topics

� Architecture Faktor-IPM

� Definition and integration of a new contract and product model

� Development of the user interfaces

� Historization

� Business processes

Faktor-IPM

Processes – Insurance industry – Faktor Zehn products

Objective: In this course participants will get to know

our policy management system Faktor-IPM.

Following its architecture and the possibilities

to customize and enhance the solution, the

participants will focus on the historization of

contracts, the modeling of business processes

as well as on the integration of Faktor-IPM into

existing system landscapes.

Target audience: Software developers and software architects

Duration:2 days

Languages:English, German

Methods used:Lecture with exercises, system-demo

Remote:

on request

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© ConVista Consulting AG 2019 14

Topics

� Modeling of product configurations

� Generation of an offer

� Persistence

� Call of calculation cores

� Upgrading

� Creation of following offers

Faktor-IOS

Processes – Insurance industry – Faktor Zehn products

Objective: In this course participants will learn how to

optimally adapt Faktor-IOS, an omnichannel and

multiplatform capable offering and order solution,

to customer-specific requirements. In addition to

the modeling of product configurations the core

functions of Faktor-IOS will be focused in the

training.

Target audience: Software developers and software architects

Duration:2 days

Languages:English, German

Methods used:Lecture with exercises, system-demo

Remote:

on request

Requirements:Java knowledge

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

© ConVista Consulting AG 2019 15

Processes – All industries – Business Intelligence

ON DEMAND

Topics

� Overview SAP BI

� Basics SAP BW

� Reporting with the BEx-Analyzer

� Creation of reports with the BEx Query Designer

Reporting with the SAP BW Business Explorer (BEx) Suite

Objective: The objective of this course is to show the

participants the reporting options with the

components of the BEx Suite. The BEx Suite is

an integral part of the SAP Business Intelligence

(BI) platform and comprises different tools for

report creation. As basics about the SAP Business

Warehouse (BW) are also part of the course, no

product knowledge is necessary.

Target audience: Anyone interested in the topic Business Intelligence and with basic knowledge about multidimensional data models

Duration:2 days

Languages:English, German

Methods used:Lecture with exercises

Remote:

on request

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© ConVista Consulting AG 2019 16

Processes – All industries – Business Intelligence

ON DEMAND

Topics

� Overview SAP BI

� Basics Crystal Reports

� Basics Web Intelligence

� Basics Xcelsius

� Basic knowledge Enterprise XI

� Deepening Crystal Reports (optional)

� Deepening Web Intelligence (optional)

� Deepening Xcelsius (optional)

Reporting with SAP Business Objects Tools

Objective: The objective of the training is to show the

participants the possibilities of creating reports

with tools from the SAP Business Objects

environment.

Target audience: All interested persons with a technical focus. Because SAP Business Objects can also be used in alternative system landscapes without Data Warehouse, previous knowledge in form of SAP BW knowledge is not required.

Duration:1 day

Languages:English, German

Methods used:Lecture with exercises

Remote:

on request

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Processes – All industries – Business Intelligence

Topics

� Solution overview

� Basics Web Frontend (Administration)

� Basics Excel Frontend (EPM Client)

� Planning processes (BPF), authorizations

� Creation of entry masks and display reports in Excel (EPM Client)

� Data flows (DMPs)

� Advanced topics (depending on the knowledge of the participants e. g. work status, script logic,

JavaScript, ABAP interfaces)

Basics of planning with SAP Business Planning and Consolidation (BPC)

Objective: The training gives the participants an insight into

the professional basics of the corporate planning

and the realization possibilities with SAP BPC

standard.

Target audience: People with basical economical knowledge who would like to deal with planning and analytics

Duration:2 days

Languages:English, German

Methods used:Lecture with exercises

Remote:

on request

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© ConVista Consulting AG 2019 18

Processes – All industries – Business Intelligence

Topics

� Lumira Designer – Basics (Day 1): Architecture, creation of script free applications, modi-

fication of the layout of applications, creation of complex applications with scripting and

extensions, bookmarking and online composition as well as deployment and optimization of

applications on mobile devices

� Lumira Designer – Introduction in the Software Development Kit (Day 2): Architecture,

SDK basics, creation of data-carrying components, debugging, integration of external libra-

ries, multilingualism, deployment of SDK components, code versioning and collaboration as

well as Open-Source and licensing

Methodik:Vortrag mit Übungen

SAP Lumira DesignerON DEMAND

Objective: In this course the participants learn with

practical tasks to apply the Lumira Designer, to

evaluate the feasibility of requirements and to

differentiate the tools from other SAP BO tools.

After completing the course, the participants are

able to design and implement first dashboards

and web applications. Furthermore, first own

extensions can be developed and integrated

into the Lumira Designer.

Target audience: Day 1 - Basic training: Consultants and developers

who have already gained first experience with SAP

BW

Day 2 - Software Development Kit: Technical affine

consultants and developers with interest in web

development and script language (JavaScript,

HTML5 etc.) who want to fully understand the

possibilities of the SAP Lumira Designer

Duration:2 days

Languages:English, German

Methods used:Lecture with exercises

(The registration for both training days can be made separately)

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© ConVista Consulting AG 2019 19

Processes – All industries – Financials

Topics

� Special Ledger (FI-SL): Introduction and example

� Table definition and installation, characteristics and key figures

� Transferring data from other modules (FI, CO etc.)

� Business processes in creating financial statements

� Direct ledger entries, adjustment entries, accounting principles

� Validation and substitution

� Sets and main features of the Report Painter

� Planning

� Roll-up

� Tools

� Outlook: The new general ledger

Special LedgerON DEMAND

Objective: This course is designed to impart information on

the functionality and use of the Special Ledger

(FI-SL) as part of the financial accounting.

Target audience: Anyone responsible for the implementation of

the Special Ledger with SAP R/3 and mySAP ERP

Duration:2 days

Languages:English, German

Methods used:Lecture with exercises, system-demo

Remote:

on request

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

© ConVista Consulting AG 2019 20

Processes – All industries – Financials

Topics

� Overview migration scenarios

Scenario new installation/Greenfield

SAP RDM - Rapid Data Migration

Scenario system conversion/Brownfield

Overview of the required migration steps (division of labor consultant /base)

Presentation of the necessary requirements for the migration and system checks

Configuration to migration of the general ledger accounting, asset accounting and controlling/management accounting

Detailed description of the individual migration steps and effects on the system

Scenario transformation of the system landscape/Conversion

Procedure migration by conversion

Migration to S/4HANA

Objective: Initially the training provides an overview of

the various possible migration scenarios for

a S/4HANA conversion. Then the individual

scenarios are explained in more detail. The

focus will be on the scenario upgrade/system

conversion, for which there is a standardized

procedure, while the other scenarios are mostly

customer-specific.

Target audience: All persons who want to get an overview of

possible scenarios for migration to S/4HANA and

who want to learn how to conduct a conversion

of an existing system to S/4HANA using SAP

standard programs

Duration:1 day

Languages:English, German

Methods used:Lecture, system-demo

Requirements:Basic knowledge regarding HANA and S/4HANA, in parti-cular regarding accompanying changes from other S/4HANA training courses (e. g. partici-pation in the course „S/4HANA - Accounting - Application and Customizing“)

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

© ConVista Consulting AG 2019 21

Processes – All industries – Financials

-

Topics

� Presentation of the changes in the data model FI/CO

� Overview about the most important innovations in application and customizing

� Introduction of new Fiori-based applications in the field of financial accounting and controlling

� Presentation of the added value through HANA as well as possible potentials for process opti-

mization in FI und CO

� Outlook: Future developments in the HANA environment

S/4HANA – Accounting – Application and customizingON DEMAND

Objective: The participants get an overview about

innovations from S/4HANA in SAP FI/CO in form

of a delta-training.

Target audience: Consultants in the FI/CO environment who want

to catch up on innovations from S/4HANA

Duration:1 day

Languages:English, German

Methods used:Lecture with exercises, system-demo

Remote:on request

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© ConVista Consulting AG 2019 22

Processes – All industries – Financials

Topics

� Overview about the functions of the SAP Cash Management powered by SAP HANA

� Functions of the bank account administration

� Customizing of the bank account administration

� Application of Cash Operations, e. g. doing bank transfers via Fiori apps

� Customizing of cash operations

� Insight into the functions of the liquidity management

S/4HANA – Cash Management – Application and customizing

Objective: The participants will get an overview about

the Cash Management powered by SAP HANA

inclusive customizing and especially they will

gain detailed knowledge in the bank account

administration.

Target audience: All persons who want to get an overview about

the functions and the customizing of Cash

Management powered by SAP HANA

Duration:2 days

Languages:English, German

Methods used:Lecture with exercises, system-demo

Remote:on request

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

© ConVista Consulting AG 2019 23

Processes – All industries – Financials

Topics

� Administration of planning applications and BPC Embedded

� Differences between BPC Embedded and BPC Standard

� Creation of input masks and display reports in Excel (Analysis Office)

� Planning with S/4: Embedded BW, real time take action, standardcontent, plan data retraction

Deepening SAP BPC: SAP BPC Embedded and SAP BPC for S/4HANAON DEMAND

Objective: The training gives an overview about the

implementation of planning applications with

SAP BPC in the version „Embedded“ and special

features relating to S/4HANA.

Target audience: All persons who already have a solid basic

knowledge about SAP BPC, SAP BW and S/4HA-

NA (finance)

Duration:1 day

Languages:English, German

Methods used:Lecture with exercises, system-demo

Remote:on request

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© ConVista Consulting AG 2019 24

Processes – All industries – Financials

Topics

� Basics CC, CI, FI-CA

> Incl. differentiation to BRIM

� Convergent Charging

> Creation of a catalog

> Charging

> Rating

� Convergent Invoicing Accounting

> Usage positions

> Chargeable positions

> Settlement document

� Other processes

> Booking process in the FI-CA

> Cancelling

Dauer:1 Tag

Basics Convergent Invoicing and Convergent ChargingON DEMAND

Objective: The training should provide a detailed overview

about the functions and processes of the SAP

Component Convergent Charing and Convergent

Invoicing.

Target audience: All persons who already have a profound basic

knowledge of SAP BPC, SAP BW and S/4HANA

(finance)

Duration:1 day

Languages:English, German

Methods used:PowerPoint presentation with exercises, Live-Demo

Remote:on request

Requirements:Basic knowledge payment transactions

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© ConVista Consulting AG 2019 25

Topics

� Introduction compliance: Why authorizations?

� Elements of the authorization concept

� Authorization administration including the different possibilities of the debugging

� Involvement of in-house developments in the standard SAP authorization system

� Tips and tricks

� Consideration of authorizations in projects, at release changes or support-package-

recordings

� Processes around the authorization system (user changes and role changes)

� Outlook: SAP Access Control

� Possible structures of role concepts

Authorizations in SAP (BC-SEC)

Processes – All industries – Compliance

ON DEMANDObjective: The objective of this training course is to impart

technical basic knowledge concerning usage and introduction of authorization concepts.

� To impart technical basics for imple-

menting in-house developments to the SAP

authorization system

� Evaluation of efficiency-enhancing

measures for the maintenance of

authorizations on concepts

� Consideration of authorizations in the

project management

Target audience: Consultants and developers with SAP basic

knowledge, application manager, developers,

business consultants

Duration:2 days

Languages:English, German

Methods used:PowerPoint presentation with exercises

Remote:on request

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© ConVista Consulting AG 2019 26

Topics

� Presentation Process Control

Architecutre

Introduction to the GRC Suite

� Configuration

Customizing

Particularities of the authorization concept

� Master data

� Working with Process Control

Structure of a complicance environment

Automated rules framework (automated controls)

Manual testing of controls and surveys

Reports

Closure of the testing

� Integration of Access Control and Risk Management

SAP GRC Process ControlON DEMAND

Processes – All industries – Compliance

Objective: In the training the participants will get an

overview about the application SAP Process

Control.

Target audience: Consultants with good process knowledge in at

least one SAP module

Duration:2 days

Languages:English, German

Methods used:PowerPoint presentation with exercises

Remote:on request

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© ConVista Consulting AG 2019 27

Topibs

� Overview GRC Solution

� Oberview about Access Control

Detailed introduction to the components of Access Control V10.0

Access Risk Analysis

Access Request Management

Emergency Access Management

Business Role Management

� Access Control authorization concept

� Access Control project management

� Outlook: Complinance Identity Management

SAP GRC Access ControlON DEMAND

Processes – All industries – Compliance

Objective: Overview about the GRC Suite

� Detailed presentation and configuration of

the individual components

� Configuration of the different components

of Access Control, approaches, options

with reference to possible restrictions

� Tips and tricks as well as hints regarding

possible challenges when introducing and

using it (best practices, lessons learned)

Target audience: Consultants and developers with basic SAP knowledge, persons responsible for applications, developers, business consultants

Duration:4 to 5 days

Languages:English, German

Methods used:PowerPoint presentation with exercises

Remote:on request

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© ConVista Consulting AG 2019 28

Topics

� Overview SAP GRC Access Control

Risk analysis

Emergency user

User role application process

Business role management

� Overview SAP GRC Process Control

� GRC project management

GRC and authorizations – OverviewON DEMAND

Processes – All industries – Compliance

Objective: Objective of the training is the differentiation

between SAP authorizations and the product

SAP GRC (Access Control and Process Control).

Furthermore, there will be a detailed presentation

of the components from SAP GRC, the handeling

of the issue in the project and approaches for a

structured requirement admission.

Target audience: Consultants, project manager etc.

Duration:1,5 days

Languages:English, German

Methods used:PowerPoint presentation

Remote:on request

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© ConVista Consulting AG 2019 29

Topics

� Extension options in the Hybris Salescloud

� Set up the SDK

� Getting to know ABSL and BODL

SAP Hybris Salescloud – DevelopersON DEMAND

Processes – All industries – Customer Engagement

Objective: After this training the participants are able to

adapt the SAP Hybris Salescloud by add-on tools

and the SAP Cloud Application Studio.

Target audience: IT consultants, ABAP developers

Duration:2 days

Languages:English, German

Methods used:Lecture with exercises, PowerPoint presentation

Remote:on request

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© ConVista Consulting AG 2019 30

Topics

� Basics SAP

� Basics FI-CA/FS-CD

� Master data

� Bookings and records

� Payment plan and debit position

� Balance of accounts

� Receipt of payment (customer-initiated)

� Settlement control

� Payment run

� Returns

� Asset handling

� Agent reminder procedure

� Leading and participation

� Default action

� Installment plan/deferment

� General ledger transition

� Agent/group accounting

Basics payment transactions (FI-CA/FS-CD)

Processes – All industries – Payment transactions

ON DEMANDObjective: This training provides a complete overview about

the topic FS-CD. After the training the participants are able to:

� determine the professional functional

scope

� explain the technical integration of FS-CD

� conduct simple customizing tasks inde-

pendently by various exercises

Target audience: All consultants who need to learn the basics of FS-CD

Duration:5 days

Languages:English, German

Methods used:PowerPoint presentation with exercises

Remote:on request

Requirements:Basic knowlegde in customi-zing

The number of participants is limited to 8 people.The thematic focus can be individually agreed on

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© ConVista Consulting AG 2019 31

Topics

� Overview ICM

Differentiation SFM

Release overview

Function overview

� Remuneration models

� Master data

Business partner

Organizational structure

Standard contract

Commission document

� Case of commission

Rating

Remuneration

Maturities

� Commission receipt

� Periodic operations

Fixed rate

Account

ON DEMANDON DEMANDICM basics

Processes – All industries – Sales Force Management

Objective: This training gives the participants an overview

about the ICM so that the most important

processes and functions are known and can

be applied. The training focuses both on the

end user s professional point of view and on

the technical point of view concerning the

customizing and the implementation.

Target audience: Newcomers and lateral entrants into the SAP ICM

Duration:5 days

Languages:English, German

Methods used:PowerPoint presentation with exercises, moderated workshop

Remote:on request

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

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Methods and soft skills

Testmanagement and -automation

� SFM Blueprint

� Contracts@ConVista – Negotiation, completion,

termination; legal aspects

� Methods of testmanagement in the software development and

introduction

� Test case creation

� Presentation of the requirements for the test and acceptance

process

� Testmanagement with HP ALM

� Introduction to the test automation

Methods

© ConVista Consulting AG 2019

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© ConVista Consulting AG 2019 33

Topics

� Theoretical basics of the Business Blueprint

� Structure and deployment scenarios

� Practical exercise sessions

SFM BlueprintON DEMANDON DEMAND

Methods – Methods/soft skills

Objective: Objective of this training is to be able to

use Business Blueprint independently for

documentation in the course of requirement

analyses.

Target audience: SFM consultants

Duration:2 days

Languages:English, German (Documents are provided in English

only)

Methods used:Lecture, case study

Remote:on request

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

© ConVista Consulting AG 2019 34

Methods – Methods/soft skills

Topics

� Conclusion of contract (declaration of intent: receiving, rights of representation, form,

interpretation, terms of acceptance, lacks of agreement, requirements and limitations)

� Contract termination (termination, withdrawal)

� Types of contracts (purchase contract, employment contract, contract for work, NDAs,

Lols) and guarantees

� Liability

� Particularities regarding terms and conditions/sample contracts

� Basic features licenses/rights of use

Contracts@ConVista – Negotiation, completion, termination; legal aspects

Objective: Deep insight into the contract law. Afterwards

the participants should be able to (better) assess

when which type of contract is suitable for a

project, when and how a contract is concluded,

what options for termination exist, which

necessary and reasonable regulations should

be included and what rights, duties and liability

criteria come along with the respective contract

types. License and usage rigths will be discussed

as well.

Target audience: Persons who have to negotiate and/or conclude

contracts with customers or suppliers

Duration:1 day

Languages:English, German (if requested in advance: Spanish)

Methods used:PowerPoint presentation with exercises

Remote:on request

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© ConVista Consulting AG 2019 35

Topics

� Test vocabulary on international standards

� Display of the test processes

� Test phases and their contents

� Test levels based on the V-model

� Rules of the test case preparation with focus on professional tests

� Demonstration of the groups involved in the testing and their tasks

� Test strategies based on existing conditions

� Evaluation of risks and complexities as controlling measures

� Basics of the error management

� Test documentation (concept, test objects, text cases, test results)

� Test tools and their areas of operation

Methods of testmanagement in the software development and introductionON DEMANDON DEMAND

Methods – Testmanagement and -automation

Objective: The training provides an introduction to the elementary components of the test process:

� Meaning of software testing

� Test phases, test levels and test strategies

� The identification and composition of test

cases

� Roles in the test process

� Forms of testing tools and their operational

areas

Target audience: All consultants, testers, prospective test mana-

gers and everyone interested in getting to know

the basics and the components of software

testing and how to use it

Duration:1 day

Languages:English, German

Methods used:PowerPoint presentation

Remote:on request

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© ConVista Consulting AG 2019 36

Topics

� The testing process and applicable strategies

� The various test phases and their contents

� The relation between test phases and the structure of a test case

� From concepts and requirements to test cases

� Granularity of test cases

� Achieving and assessing of an acceptable test case coverage

� Presentation of test case templates

� Working and exercises with the respective test tool

Test case creationON DEMANDON DEMAND

Methods – Testmanagement and -automation

Objective: This course is designed to enable participants to

identify, develop and provide test cases in a workable

format:

� Explaining the significance of test phases, test

levels and test strategies

� Requirements for the test process can be

imposed and their fulfilment controlled

� The determination and the structure of test

cases on the basis of imposed requirements

can be conducted

� Learning the components of a test case

� The relation between test case creation and

test level will be clarified

� Demonstration of how each testing tool can

support the test case creation

Target audience: All consultants, testers, test managers and everyone

interested in getting to know the basics of the test

case creation and the components of a test case and

how to apply it

Duration:1 day

Languages:English, German

Methods used:PowerPoint presentation with exercises

Remote:on request

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Topics

� The testing process and applicable strategies

� The various test phases and their contents

� Difficulties in the test and error management

� Test phases vs. test levels

� The role concept (Who does what?)

� The rules of the test case creation

� Basics of the error management

� The acceptance process

� Documentation and test

� Description of the acceptance process

� Selection and integration of the test tool

� How are risks and complexities taken into account in the test?

Presentation of the requirements for the test and acceptance processON DEMANDON DEMAND

Methods – Testmanagement and -automation

Objective: The training gives an overview about the most important

and fundamental components of the test process:

� Meaning of the term testmanagement

� Planning of the test procedure

� The significance of test phases, test levels and test

strategies will be imparted

� Requirements for the test process can be imposed

and their fulfilment controlled

� The determination and the structure of test cases

� Basics for the acceptance and documentation

conception will be imparted

� How do test tools support the tasks of the test

process?

Target audience: All consultants, testers, test manager and everyone in-

terested in learning something about the follow-up and

acceptance process as part of the testmanagement

Duration:1 day

Languages:English, German

Methods used:PowerPoint presentation

Remote:on request

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Topics

� Basics and working methods of the HP ALM

� The different modules and their tasks

� Creating, editing and managen of requirements (test objects)

� Creating, editing and managen of test cases

� Assemble test series from individual test cases and conduct the test

� Document and manage errors found

� Uploading requirements and test cases via Microsoft Excel in the HP ALM

� Customizing of the HP ALM

� Creating graphical analyses (reports)

� New feautres

� Roles and authorizations in the HP ALM

Testmanagement with HP ALMON DEMANDON DEMAND

Methods – Testmanagement and -automation

Objective: The training gives an overview about the testmanagement tool HP ALM. After the training the participants are able to:

� Implement the designed and planned test proce-

dure with/in the tool

� Create and manage requirements and test objects

� Create and manage test cases

� Work with parameters and create test configura-

tions

� Adminisster the test conduction by using the tool

� Manage errors found in the test

� Identify the test status and controll the test progress

Target audience: All consultants who use the HP ALM at the customer s or

want to advise the customer on tool selection or use. Also

everyone interested in getting to know the possibilities

of the HP ALM in order to be able to evaluate them in

comparison

Duration:1 day

Languages:English, German

Methods used:PowerPoint presentation with exercises, Live-demo

Remote:on request

The number of participants is limited to eight due to licenses.

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

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Topics

� What does automation mean?

� Which test cases are automatable?

� The different levels of an automation

� Procedure and planning of an automation

� What have to be taken into account regarding an automation?

� How to check a professional result?

� When is an automation profitable?

� Automation over different system plattforms and products

� Which tools do exist, how do they work?

� The interlocking of the tool SAP eCATT and the HP Quick Test Professional

� The interaction of test automation and “general testmanagement”

Introduction to the test automationON DEMANDON DEMAND

Methods – Testmanagement and -automation

Objective: The training provides an overview about the

automation of test cases. The participants learn

about the following contents:

� The different grades of a test automation

� Being able to recognize the advantages and disadvantages of test automation

� Planning and implementation of an automa- tion process

Target audience: All persons who want to conduct an automation or

want to consult regarding an automation. Also all

persons who are interested in learning about the

possibilities of a test automation in order to be able

to evaluate it

Duration:1 day

Languages:English, German

Methods used:PowerPoint presentation with exercises

Remote:on request

40© ConVista Consulting AG 2019

ConVista- und Faktor Zehn-AcademyWeiterbildung und Entwicklung @ ConVista und Faktor Zehn 2019

Technologies

SAP

� Basic components

� General components

Development

� Basics

� SAP

� UX and Fiori

� Java

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

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Topics

� History of SAP SE

� SAP s solution portfolio

� Overview SAP NetWeaver

� Login, navigation and first steps in the SAP system

� Technical basics (system basis)

� Basics of the software development in the SAP environments (workbench, dictionary, transportsystem)

� Service Oriented Architecture (SOA)

� SAP release strategy

SAP basics

Technologies – SAP – Basic components

ON DEMANDObjective: This course is designed to provide an introduction

to SAP and to explain the basic concepts behind

SAP NetWeaver as well as its technical foundation.

Target audience: All persons without SAP experience

Duration:3 days

Languages:English, German

Methods used:PowerPoint presentation with exercises

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Topics

� Objectives of In-Memory reporting

� In-Memory Data Management

� Working with the SAP HANA Studio

� Data provision (Flatfile, DXC)

� SAP HANA SQL script programming

� Data modeling (analytic attribute and calculation view)

� Reporting

SAP HANA basics

Technologies – SAP – Basic components

Objective: In this training an intensive insight into SAP HANA

will be given.

Target audience: Consultants, developers and enterprise architects

Duration:2 days

Languages:English, German

Methods used:PowerPoint presentation with exercises, Live-demo

Remote:on request

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Topics

� Basic terms and concepts of the SAP Business Workflow

� Possible applications of the Business Workflow

� Editing of work items from the inbox

� Overview workflow templates

� Demonstration of some workflow scenarios

SAP Business Workflow or users

Technologies – SAP – General components

ON DEMANDObjective: Goal of the training is to get to know basic terms

and concepts as well as general functions of the

SAP Business Workflow and being able to introduce

delivered SAP standard workflow scenarios.

Target audience: SAP users daily dealing with SAP Workflow; mem-

bers of the implementation team who are interested

in the workflow templates and workflow tools

Duration:2 days

Languages:English, German (Russian on request)

Methods used:Lecture with exercises, Live-Demo

Requirements:General SAP knowledge

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

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Topics

� Potential aplications of the Business Workflow/editing of work items from the

inbox

� Overview workflow templates/demonstration of some workflow scenarios

� Development of BOR objects

� Development of workflow tasks

� Development of workflow templates

� Test and error handling

� Structure and development of organizational structure

� Concept of the agent determination (rules)

� Workflow customizing

SAP Business Workflow for developers

Technologies – SAP – General components

ON DEMANDObjective: Goal of the training is to enable the participants to

develop and introduce own workflow scenarios and

to get to know workflow monitoring/error handling.

Target audience: Members of the development team, implementati-

on team and basis team

Duration:2 days

Languages:English, German (Russian on request)

Methods used:Lecture with exercises, Live-Demo

Requirements:General SAP knowledge; good ABAP knowledge, at least ABAP basic training

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Topics

� What are Design Patterns?

� Basics of strategy, Factory, Type-Object

� Exercises

� Hints for tackling design problems

Design Patterns

Technologies – Development – Basics

Objective: A design pattern is a proven general solution for a frequently occurring design problem. This course offers an in-depth look at the design patterns strategy, Factory and Type-Object. The participants will work on several exercises to practice the implementation of those patterns and to elaborate when and why they are useful.

Target audience: Developers with experience in object-oriented programming

Duration:2 days

Languages:English, German

Methods used:PowerPoint presentation with exercises

Requirements:Experience in object-oriented programming

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

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Topics

� Business Rules in general

� Concepts and elements in the BRF+

� Objects in the BRF+

� Integration, exercises with the system

BRF+ basics

Technologies – Development – SAP

ON DEMANDObjective: Introduction to the Business Rule Framework Plus

and discovering of the basic concepts.

Target audience: Consultants and developers who want to gain basic knowledge about BRF+

Duration:2 days

Languages:English, German

Methods used:Lecture with exercises

Remote:on request

Requirements:Good ABAP OO knowledge

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

© ConVista Consulting AG 2019 47

Topics

� The technical model behind BRF+

� The BRF+-API

� Exercises

BRF+ technical details

Technologies – Development – SAP

ON DEMANDObjective: Entry into the technical part of BRF+.

Target audience: Participants of the BRF+ basic training or colleagues with equivalent BRF+ knowledge and solid ABAP knowledge

Duration:1 day

Languages:English, German

Methods used:Lecture with exercises

Remote:on request

Requirements:Good ABAP-OO knowledge, BRF+ basic knowledge

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

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Topics

� Overview of the topics usability, user experience and user interface design

� Approaches to user-friendly design of products

� Basics of the user-centered design

� Most important norms and guidelines DIN ISO 9241

� Exercises to the basics of the usability

Basics of modern usability and user experience (UX)

Technologies – Development – UX and Fiori

ON DEMANDObjective: The participants learn about the topics usability,

experience and user interface design. With this they are able to take these topics in the conception and development of modern usability interfaces into account.

Target audience: All persons who want to learn the advantages of UX for their organization. Here no previous knowledge is necessary.

Duration:2 days

Languages:English, German

Methods used:Lecture with exercises

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Topics

� Overview SAP new user experience and SAP Fiori

� Architecture and technology

� Activation standard SAP Fiori Apps

� Overview configuration of the SAP Fiori App types

� SAP Fiori Launchpad

� UI ThemeDesigner

� Customer-specific add-ons

Introduction to the UX/UI strategy and tools

Technologies – Development – UX and Fiori

Objective: After the training the participants are able to classify the new user experience (UX) strategy from SAP and the involved tools for creating SAP UI5 and SAP Fiori applications.

Target audience: Developers, technical consultants and administrators who want to get an overview in the field of the new SAP UX and SAP Fiori

Duration:1 day

Languages:English, German

Methods used:Lecture with exercises

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Topics

� Development Toolkit

� Libraries

� Bootstrapping

� UI components/controls

� Layouting

� Events

� Exercises

Basics of the SAP UI5 and Fiori App development

Technologies – Development – UX and Fiori

ON DEMANDObjective: After the training the participants are able to apply the

necessary elements as well as the UI5 development´s approach.

Target audience: Web developers with knowledge in HTML/JavaScript/CSS

Duration:1 day

Languages:English, German

Methods used:Lecture with exercises, system-demo

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Topics

� MVC Pattern in UI5

� Databinding

� ReUsing Dateparts

� Exercises

� SAP Fiori

� Component concepts

� Application descriptor

� Navigation/routing

� WebIDE - SAP HANA Cloud Platform

� Preloading

� Custom Controls

� Internationalization

� Theming

Deepening the SAP UI5 and Fiori App development

Technologies – Development – UX and Fiori

ON DEMANDObjective: In this training detailed understanding and usage of

SAP UI5 developments is taught. Furthermore, the classification of SAP Fiori within the UI5 development is presented.

Target audience: Web developers with knowledge in HTML/JavaScript/CSS and first experiences with UI5

Duration:2 days

Languages:English, German

Methods used:Lecture with exercises

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Topics

� OData data model

� Associations

� OData functions

� SAP Cloud Platform

� SAP HANA tables

� SAP HANA XS ODATA

� Batch requests

� UI5 SmartControls

� UI5 filter/sorter

Development of OData Services – Basics

Technologies – Development – UX and Fiori

ON DEMANDObjective: After the training the participants are able to

understand the connections from OData Services and SAP UI5 controls and to optimally use them in the UI development.

Target audience: SAP UI5 developers

Duration:2 days

Languages:English, German

Methods used:Lecture with exercises

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© ConVista Consulting AG 2019 53

Topics

� Explanation of Java terms

� Installation and setup of Eclipse Java EE

� Unit Testing

� Debugging

� Shortcuts and use of eclipse suggestions

Eclipse – tips and tricks

Technologies – Development – Java

Objective: Learning the basics of developing, testing and debugging of Java applications by using the desktop environment Eclipse.

Target audience: Developers who are familiar with Java basics and want to learn how to develop in a professional way

Duration:1 day

Languages:English, German

Methods used:PowerPoint presentation with exercises, system-demo

Requirements:Basic knowledge in the development with Java

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Topics

Git: Concepts Source Code Management, basic commands, simple workflows, exercises

Source Code Management with Git

Technologies – Development – Java

Objective: Participants learn the basics of source code management and the most common git commands. Simple workflows will be intensified with exercises..

Target audience: Developers

Duration:1 day

Languages:English, German

Methods used:PowerPoint presentation with exercises, system-demo

Requirements:Minimal knowledge of Java

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

© ConVista Consulting AG 2019 55

Topics

� Maven Projecstructure and Project Object Model

� Lifecycles and phases

� Dependencies and plugins

� Repositories and releases

� Overview Nexus

� Configuration of a Maven release build job in Jenkins

Maven, Nexus, Jenkins

Technologies – Development – Java

Objective: Participants learn the concepts of Maven and its integration with Nexus and Jenkins.

Target audience: Developers

Duration:1 day

Languages:English, German

Methods used:PowerPoint presentation with exercises, system-demo

Requirements:Minimal knowledge of Java, basic Git knowledge

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Topics

� Conceptional basics of TDD

� Development of Unit-Tests with JUnit

� Usage of additional tools and libraries

� Conventions

� Exercises

Test Driven Development

Technologies – Development – Java

Objective: Developers will get to know the functions of the TDD-software development process and how to implement it:

� better maintainability of the programm code

� faster implementation of requirements

� better software design

� more fun in the development

Target audience: All Java developers who want to get to know the TDD-software development process

Duration:1 day

Languages:English, German

Methods used:Lecture with exercises

Remote:on request

Requirements:Java knowledge

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

© ConVista Consulting AG 2019 57

Topics

� Basics creating slides

� Creation of a slide

� Creating the story of a presentation

How Do I Tell a Story?

Technologies – MS Office

Objective: The participants will learn how to tell a story with

slides.

Target audience: All interested persons

Duration:2,5 hours

Languages:English on request, German

Methods used:PowerPoint presentation

© ConVista Consulting AG 2019 58

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Webinars

SAP webinars

FURTHER TRAINING COURSES

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© ConVista Consulting AG 2019 59

Topics

� Architecture and connectivity options of data sources to the Analytics Cloud

� Importing and creating data models in the Analytics Cloud

� Creating stories/reports for reporting and planning

� Preparation and connection of value driver trees

� Import of stories in a boardroom agenda

SAP Analytics Cloud

Further training courses – WebinarsProcesses – All industries – Business Intelligence

ON DEMANDObjective: The participants get an overview about the most

important application scenarios of the SAP Analytics Cloud.

Target audience: All persons who are interested in Business Intelligence, data discovery and reporting

Duration:2 hours

Languages:English, German

Methods used:Webinar

Remote:yes

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© ConVista Consulting AG 2019 60

Topics

� Data collection and rules in CRM

� Sales Cycle: from the contact to the project in CRM

� Link CRM with Loop and Outlook

CRM training MS Dynamics

Further training courses – WebinarsTechnologies – MS Office

ON DEMANDObjective: The participants learn how to use CRM.

Target audience: CRM user

Duration:2 hours

Languages:English, German

Methods used:Webinar

Remote:yes

Requirements:CRM user (MPs/APs/Lead Consultant

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ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

SAP webinars

Further training courses - Webinars

As a special expertise partner, SAP offers ConVista the opportunity to participate

in SAP seminars on the Internet, so called webinars. This allows us to be up-

to-date with the latest developments at SAP. All employees are very welcome

to actively use this offer. Furthermore, topic suggestions for webinars can be

forwarded to our contact person at SAP.

To register for a webinar you need a S-User which you can apply for at

[email protected].

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ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

Time registration and travel expenses

Time registration: Please record the time of your training participation in your time recording with the actual number of hours, but with a maximum of

8 hours.

Cost centers: 2510 - Participation in internal Academy training courses

2410 - Participation in external Academy training courses

2455 - Participation in individual training courses (agreement with the Academy)

2515 - Conduction of internal training courses (for trainer)

2517 - Conduction of external training courses (for trainer)

Travel time: When participating in a training you may not settle any travel time.

Expenses:When participating in a training you are allowed to account your expenses (insofar you are also allowed to account travel expenses to

the training location).

© ConVista Consulting AG 2019 63

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

For trainer

Bonus for trainer:

The times which are recorded on the cost centers 2515 and 2517 are bonus relevant. Here you can record the actual training conduction

as well as the short-termed preparation (e. g. system preparation).

Please note that maximal one third of the actual training conduction can be accepted as preparation time. The time for creating your training material should not be recorded on these cost centers. For this please use the cost center of the respective Practice Group

Process knowledge

Expertise in technology

Methods know-how

Expertise³

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© ConVista Consulting AG 2019 64

Contact

Alina [email protected]+49 221 88826-150

Contact

Andrea [email protected]+49 89 520311-634

Contact

We wish you a lot of success and fun in your futher education.

If you have any questions, requests or suggestions please feel free to contact the Academy or Alina and Andrea.

Best regards

Your Academy team

ConVista and Faktor Zehn AcademyEducation and development @ ConVista and Faktor Zehn 2019

ConVista Consulting AG

Im Zollhafen 15/17 50678 Köln-Rheinauhafen

Telefon: +49 221 88826-0 Telefax: +49 221 88826-199

[email protected] www.ConVista.com

Every company faces the challenges of achieving its business goals

with the greatest possible efficiency. Our task as a consulting and

system house is to implement this efficiency for our customers

in the areas standard processes, standard software and standard

operating models.

We as ConVista achieve an increase in efficiency for our customers

by doing what we do best. In concrete terms this means to

optimize all key performance indicators. This is especially due

to leaner processes, a higher degree of automation and shorter

project running times. All factors directly affect the overall

performance of our customers.

Expertise in the areas processes, technologies and methodologies

is the fundamental component of our work. Based on our

consultants and software engineers know-how we have been

developing process models, implementation procedures and

software for many years whose only purpose is to make our

customers processes more efficient and thus increasing their

success.

Maximum efficiency in achieving business goals also means an

optimal use of resources by choosing appropriate shoring and

sourcing models. Together with our customers we develop tailor-

made solutions and offer-made services national and international.